Boyle’s SPAR Ballycastle is celebrating 60 years of their community store after investing £100,000 into the business this year.
The recent expansion heavily focused on increasing the store’s fresh food range with their food-to-go and Deli offering both doubling in size, as well as the installation of additional refrigeration, which has allowed the store to increase their range of locally sourced and made in-store fresh products.
The store opened in 1964, trading as Mace until 2004 when they began trading with Henderson Group, under the SPAR brand. Upon opening, the store was owned by Brian Boyle and had just four employees and now employs 35 from the local area. The store remains a family-focused business to this day, as it is now owned and operated by Ronan and Aidan Boyle, who have managed the business since 1999.
Over the years, the Boyle family have made significant investments into the store, totaling over £1 million. Boyles SPAR Ballycastle’s current site was newly built in 2009 when the family made the move from their original site. They then completed a full refit of the store in 2019 totaling £300,000, followed by their latest refurbishment earlier this year.
The Automated External Defibrillator (AED) remains in place after the refurbishment. It’s installed outside the store and available for the community 24/7, providing essential access to potentially lifesaving equipment even when the store is not open to the residential area.
To further celebrate this incredible milestone, store staff embarked on an in-store charity cycle on 7 December, aiming to reach 60 miles for Marie Curie NI. 60p from the sale of every Barista Bar coffee also went towards the charity from 2–8 December as part of the celebration week.
Shoppers were also in with a chance to win a £60 store voucher every day of the week, while also picking up a number of 60p special deals the store were offering to mark the occasion.
“Our local community is central to everything we do and that is why we have made such significant investments over the years to expand our services and product offering for our shoppers,” Ronan Boyle commented. “Our team decided that we wanted our 60th year to be about our community and celebrating with them. We have enjoyed being able to thank our shoppers with competitions and special offers.”
The team has always been community focused, supporting a number of local sports teams including Ballycastle GAA, Carey GAA, Naomh Padraig GAA, Ballycastle Runners AC, Ballycastle Cycling Club and Ballycastle United Football Club, as well as local charities such as Marie Curie. The team at the store has raised £300,000 for these local sports teams, charities and community groups through numerous instore fundraisers and community events over the years.
Aidan Boyle added: “We are passionate about supporting local charities, community groups and sports teams. A number of our team members have strong connections with local sports teams and it is so important to us that we show our commitment to them. Being a hub in the community, we have supported many young people from the local area with employment during their education and it is always a pleasure to help them grow and develop their careers through our store.
“We wish to extend a huge thank you to our team for their loyalty, with a special thank you to Michael McLernon who has worked at the store for 41 years. We would also like to thank our shoppers for their support over the past 60 years and we look forward to many more successful years of the store.”
Paddy Doody, sales and marketing director at Henderson Group which owns the SPAR brand in Northern Ireland, commented: “We wish to congratulate Ronan, Aidan and the whole team at Boyle’s SPAR Ballycastle on their incredible milestone of 60 years. They are such an integral part of their local community, having a positive impact and giving back to local charities and community groups, all while providing value on the doorsteps of their shoppers, and this is what SPAR is all about. We wish them every success for years to come.”
Red Bull and Monster Energy have contributed the greatest amount of unit growth in the independent convenience channel in 2024, shows a TWC report released today (18), highlighting many other key trends that shaped the independent convenience channel last year.
Value sales were down -6 per cent through 2024 majorly owing to drop in sales of tobacco products though value growth was seen in confectionery, soft drinks and food-to-go, states the report.
Alcohol sales under-performed at Christmas while branded products outperformed own-label sales in the convenience channel.
The source data comes from TWC’s ‘SmartView Convenience’ (SVC) market read, which is already recognised as the most reflective read for independent convenience stores, despite launching just 18 months ago.
SVC is a market read for the independent convenience sector, comprising EPOS sales data from a sample of 5,000 stores reflective of the market structure including both unaffiliated independents and wholesaler-supplier symbol fascias, including Booker’s Premier and Londis; Bestway’s Best One and Costcutter; Nisa; and the Unitas fascias.
Data is extrapolated to represent the entire GB independent market (excluding Spar) of around 30,000 stores and is also geographically representative.
After reviewing SVC data representing over ten billion purchases through 2024, TWC was able to share key trends with over one hundred industry executives (wholesalers and suppliers) via a webinar last week.
The key trends are:
Value sales were down -6 per cent through 2024 (52 w/e 29.12.24) but this was driven by declines in tobacco / tobacco alternatives and commission – when these departments are removed, sales fell -2 per cent across the sector.
Three categories were in value growth in the sector – confectionery, soft drinks and food-to-go.
Average spend per unit has only increased by 1 per cent in 2024.
Alcohol sales under-performed at Christmas (versus the performance over the rest of the year), reflecting the deep promotions offered by other operators (e.g. retail multiples) during December; as well as changing consumer habits and the fact that the comparative period in 2023 included two less trading days on the run up to New Year’s Eve (4 w/e 29.12.23).
Branded products outperformed own-label sales in the sector.
The leading suppliers are winning share. In eight key convenience categories, three quarters of the top two suppliers in each category are growing their share of sales in the channel.
UK convenience store market performance
TWC Group also revealed the top thirty growth brands in the sector through 2024, which have collectively brought in 104 million additional unit sales in 2024.
Red Bull saw the biggest actual unit sales increase in the year, followed by Monster Energy. These thirty brands contributed 46 per cent of total volume sales growth in the sector in 2024.
TWC has identified six core drivers behind brand growth in the channel:
High stimulation beverages
Spicy and sour products
Treats for kids (especially ‘Gen Alpha’)
Good value products (e.g. PMPs)
New product development
Regionality (e.g. products relevant to specific regions)
Regarding NPD, new products from these 30 brands accounted for 12 per cent of all volume sales in the channel in 2024, states TWC report.
Sarah Coleman, Product Director at TWC Group, says there are still plenty of reasons to be positive in this sector.
“Firstly, the number of convenience stores has grown in the last 12 months, to over 50,000 outlets.
The share of total outlets that are independently owned/run is holding firm, which means the number of indie outlets is in growth (by 1200 year on year), according to the Association of Convenience Stores (ACS).”
Coleman continues: “Consumer research previously conducted by TWC Group revealed many untapped opportunities – for example, 40 per cent of consumers who buy beer, lager or cider do not buy these products from their independent convenience store.
"Similar findings were discovered in other categories too. If suppliers and wholesalers can work together and find solutions to appeal to c-store shoppers, there is still plenty of growth to be had in this important route to market channel, as proven by our top 30 growth brands ranking.”
Suppliers and wholesalers can now access location-specific data as an extension to SmartView Convenience.
Coleman highlights that this is potentially a game changer for the sector – TWC is the only data agency who offers location-specific data for up to 12,500 independent convenience stores) and SmartView Convenience (SVC) market read, allowing subscribers to understand both total market performance and to plan targeted activity in the channel from a single source of data.
Furthermore, TWC is launching a consumer, shopper and retailer research proposition to complement the SVC data.
Coleman points out, “Our SmartView Convenience market read reports what is bought, meanwhile consumer/shopper/retailer research will provide compelling why insights, to understand the motives behind why products are purchased, or not.
"As such, TWC really is becoming the ‘one stop shop’ for data combined with insights – ‘the what and the why’ – and we look forward to extending our services further in 2025.”
Post Office Horizon scandal victims have slammed Post Office for paying "£40 million" to extend its contract with Fujitsu to continue using the controversial Horizon IT software, as revealed in a recent report.
At least 900 subpostmasters and subpostmistresses were wrongly prosecuted for apparent financial shortfalls caused by faults in the accounting software, in what has been described as one of the UK’s biggest miscarriages of justice.
Despite that, data revealed by inews shows the Post Office has renewed its contract with Fujitsu to continue using Horizon until March 2026 at a cost of £40.8m.
The Post Office previously said it planned to replace Horizon with “new branch technology” but would maintain the old IT software until the new technology is developed.
Christopher Head OBE, a former sub postmaster, was sued by the Post Office in the civil courts for more than £80,000 that was supposedly missing from his branch. He has not yet been compensated.
Responding to Fujitsu’s new contract, he added, “We understand that in order to transition to a new system you have to maintain the old one until you get to the point that you are satisfied.
"In this circumstance, with the Post Office, you’d be more cautious given what’s happened with the previous system.”
Janet Skinner, aformer subpostmistress from Hull, was handed a nine-month sentence for theft in 2007 after £59,000 appeared to be missing from her Post Office branch.
She served three months of that sentence before being released with an electronic tag but was hospitalised in 2008 with a stress-related illness.
Commenting on the extension of Fujitsu’s contract, Skinner told inews, “It’s an insult. It’s like they are rewarding them for their bad behaviour.
“There needs to be accountability and accountability is not awarding contracts to a company that has been at the forefront of this scandal.
“It just infuriates me. Absolutely infuriates me. God knows what the other postmasters are feeling. It’s just like being kicked in the teeth.”
A spokesperson for the Post Office said that, while it is too early to speculate about when Horizon will be replaced, it is “committed to delivering a lower-risk, better-value new branch IT for postmasters”.
A Fujitsu spokesperson said, “We are focused on supporting the Post Office in their plans for a new service delivery model, so branches can continue to deliver key services to the public.”
A Kansas City Chiefs helmet, the Vince Lombardi Trophy and a Philadelphia Eagles helmet are seen ahead of Super Bowl LIX at Caesars Superdome on February 03, 2025 in New Orleans, Louisiana.
Leading confectionery wholesaler Hancocks has advised retailers to maximise their sales potential ahead of the Super Bowl by stocking up on popular American sweets and implementing effective merchandising strategies.
The Super Bowl, one of the biggest sporting events in the US, is not just about American football – it’s also a major occasion for food and snacks. In the UK, an increasing number of fans tune in to watch the game, creating a lucrative opportunity for retailers to cater to this growing audience by offering authentic American confectionery.
Last year, the final game of the NFL season was the most watched NFL game on record for Sky Sports and ITV in the UK on television, with a combined total of 3.4 million unique viewers (+48% YoY).
This year’s Super Bowl clash between the two-times defending champion Kansas City Chiefs and Philadelphia Eagles will take place on Sunday, 9 February.
Merchandising tips for retailers
Retailers are encouraged to optimise their store layouts to attract customers looking for game-day snacks. Experts at Hancocks highlight the importance of clear signage, strategic product placement, and enticing promotions to boost sales. Key recommendations include:
Positioning American sweets in high-traffic areas such as store entrances and near checkout tills.
Using clear pricing, promotions, and special offers to increase customer engagement.
Ensuring shelves remain fully stocked for maximum visual appeal.
Using branded point-of-sale (POS) materials, such as Warheads shelf edge strips, to enhance merchandising displays.
Gemma Allanson, National Field Sales Manager for World of Sweets, said: “We’re always encouraging our customers to make the most of big seasonal events, including the Super Bowl. That’s why we have an incredible range of American candy that retailers should stock up on.
“It’s also important to us to provide them with the knowledge and equipment to merchandise these products correctly to help drive sales.”
Top-selling US confectionery for Super Bowl
Demand for American sweets has surged in recent years, with major sporting events like the Super Bowl driving further interest. To help retailers capitalise on this trend, Hancocks parent and confectionery distributor World of Sweets has revealed its top ten best-selling US confectionery lines:
Warheads Super Sour Gel 20g
Warheads Theatre Box Chewy Cubes 113g
Warheads Super Sour Candy Spray 19g
Warheads Lil’ Worms Theatre Box 99g
Warheads Sour Jelly Beans Theatre Box 113g
Sour Punch Blue Raspberry Straws 57g
Red Vines Original Red Twists 142g
Sour Punch Strawberry Straws 57g
Warheads Ooze Chews Theatre Box 99g
Warheads Super Sour Gel Trio Wheel 51g
“The Super Bowl presents a great opportunity for retailers to drive sales by stocking up on popular American candy lines. Sports fans around the country will be preparing for the big sporting event by shopping for snacks they could share with their family or friends while watching the game,” Kathryn Hague, Head of Marketing at World of Sweets, said.
“Retailers can capitalise on this by offering a wide range of top-selling US confectionery products that cater to the growing demand for authentic American treats. From super sour sweets to classic chewy candies in theatre box formats, these products not only bring a fun and unique snacking experience but also help create the perfect game-day atmosphere.
“To capture shoppers’ attention, we’re encouraging retailers to create dedicated American candy displays in-store and position them in high-traffic areas such as end of aisles or near the till.”
The Labour government is getting rid of a "shoplifters’ charter" to take a grip on rising retail crime left behind by the Conservative party, prime minister Keir Starmer stated on Wednesday (5) in the Commons Chamber.
Starmer was answering a question raised by Labour MP Claire Hughes when he acknowledged that shoplifting is no more a "low level" crime.
Citing an example of seaside town Llandudno where businesses are struggling with a rise in shoplifting, Hughes raised the concern in the Commons Chamber, adding that thieves are now committing robbery in full view of staff because they have no fear of consequences.
She stated, "The recent funding boost for neighbourhood policing is very welcome, but will the Prime Minister please tell my constituents what more the Government are doing to tackle retail crime and deter repeat offenders?"
Starmer agreed, saying shoplifting is not a victimless crime.
He said, "For far too long, crimes such as shoplifting have been written off as 'low level'.
"That is wrong; such crimes are devastating. The Conservative party left us with rising crime and effectively told the police to ignore shoplifting of under £200-worth of goods.
"We have got rid of that shoplifters’ charter, and we are working hard to ensure that we take a grip where they lost control."
Nearly half a million shoplifting offences were recorded by police in England and Wales in a year, the highest 12-month total on record, according to the data released by Office for National Statistics (ONS) last week.
.A total of 492,914 offences were logged by forces in the year to September 2024, up 23 per cent from 402,220 in the previous 12 months. The figure is the highest since current records began in the year to March 2003.
Industry body the British Retail Consortium's (BRC) annual crime survey also shows similar trend.
BRC survey shows that theft and violence against retail workers in Britain soared to record levels last year and are "out of control", driven partly by criminal gangs.
The survey found more than 20 million incidents of theft were committed in the year to Aug 31 2024, which equates to 55,000 a day, costing retailers a total £2.2 billion. There were 16 million incidents in the previous year.
Incidents of violence and abuse in 2023/24 climbed to over 2,000 per day, up from 1,300 the year before. This is more than three times what it was in 2020, when there were just 455 incidents a day.
Incidents included racial or sexual abuse, physical assault or threats with weapons. There were 70 incidents per day which involved a weapon, more than double the previous year, shows BRC survey.
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FWD's new report highlights the crucial role wholesalers play in the supply chain.
Food and drink wholesale distribution sector generated £33.6 billion of turnover in 2023-24 with £17.5 billion coming from sales to mainly independent retailers, reveals an industry report released today (5).
The report was launched in the Houses of Parliament in the presence of Daniel Zeichner, Minster for Food Security and Rural Affairs.
Zeichner said, " “This report highlights just how important the wholesale sector is. These are really significant numbers. Economic growth is absolutely central to wholesale businesses, as is breaking down the barriers to opportunity.
"Our pledge to you is to work with you as we begin to develop our policies. Our stated goal is to try and help change the way the supply chain operates to make sure there is a fair distribution of resources through the supply chain, and I really look forward to working with the wholesale sector on this.”
Retail businesses account for 52 per cent of food and drink wholesalers' revenue, while foodservice and caterers account for 29 per cent and 10 per cent respectively.
Delivery remains the most common route to customers with 58 per cent of sales value fulfilled through deliveries. 40 per cent of sales value fulfilled through cash and carry and 1.3 per cent of sales are made through click and collect.
In total, wholesalers spent £27 billion on stock to be sold to retailers and foodservice providers. The largest product categories were tobacco, vaping and alcohol, followed by soft drinks, frozen food, confectionery, crisps, snacks and biscuits.
The report states that food and drink wholesale distributors directly contributed £3.5bn to national output in terms of gross value, employing 77,000 people. The overall value chain that it supports employs a total of 1.5 million people, about 4.8 per cent of the UK workforce.
The sector faces a series of challenges going ahead, highlighted the report through a recent survey of FWD's members. Some of the main concerns among the wholesalers are inflation, increase in transportation costs, labour and skill shortage and regulations.
Wholesale warehouse
iStock image
AI and automation hold significant potential to positively impact the sector like in identifying the wallet share gaps and predicting reorder needs . However, the report states that companies are yet not fully embracing these technologies, saying "no distributor has integrated AI into its operation to a great extent".
60 per cent of the respondents indicated they have incorporated AI into supply chain management.
FWD reiterates in the report to reach net zero Scope 1, 2 and 3 emissions by 2040, which will require 90 per cent reduction in emissions and coordinated actions across value chains.
Furthermore, the sector is facing labour shortage stemming from ageing workforce, Brexit, images issues and competition.
"The sector's image poses a challenge in attracting new recruits as over 90 per cent of people never consider a career in logistics", states the report, mentioning terms like "demanding" and "boring" associated with warehouse work.
Speaking at the launch, FWD head of external affairs Lyndsey Cambridge said, “Wholesalers are the lifeblood of the nation – from supporting high street restaurants to supplying hospitals, schools and local retailers with food, the FWD membership is delivering for people across the length and breadth of the UK.
"This groundbreaking research provides a comprehensive economic impact of food and drink wholesale, demonstrating the value and importance of the sector in improving consumer choice through its support for retailers and caterers.
“Given its reach and contribution, our sector has and will play a pivotal role in driving economic growth in the coming years. We look forward to partnering with policymakers across the UK to grow our industry further while meeting the everyday challenges our members face in areas such as increased transport costs and labour shortages.”