How thankful are you to be in the spirits business? It seems as if the sector is on a never-ending wave as ever more discover cocktails and fine spirits. Does an ageing demographic help, or are you successfully expanding among younger drinkers as well?
The spirits industry has always been exciting, and even more so now that we are continuing to see so much interesting innovation across all categories. Our portfolio offers a really diverse range of products to appeal to a broad spectrum of consumers, taste preferences and price points. This includes our Whitley Neill London Dry range (Distiller’s Cut and Connoisseur’s Cut) and our fantastic Whitley Neill flavoured gins, such as the much-loved Rhubarb & Ginger, Raspberry, Blood Orange, and the latest launches including Pineapple and Black Cherry. We also offer a wide range of products under our Dead Man’s Fingers brand including our Spiced, White and Passion Fruit rums, and Tequila and Cream Liqueurs. We have also expanded our vodka offer with JJ Whitley Artisanal Gold and an additional line up of flavours such as Blue Raspberry, Passion Fruit and Vanilla.
How important is the impulse channel to Halewood, and how much love is there for your brands in the nation’s indies? How do you see the role of convenience for Halewood changing in the future?
The impulse channel is of course central to our business, and we are dedicated to working closely with retailers to help boost sales. Whitley Neill has just been voted as the UK’s Most Loved Gin Brand for the second year in a row, and Dead Man’s Fingers continues to perform very strongly within the channel, with our Spiced Rum now growing faster than the UK’s biggest spiced rum brand[1], so we know there’s definitely a lot of love for our brands out there. We look forward to continuing to build on this in the future.
We have been speculating for some time that the gin tsunami will be over, yet on it goes. Now, though, there is also the rum revolution. Tell us about the growth in the flavoured and spiced rum category – particularly the opportunities for retailers to sell more bottles of Dead Man’s Fingers brand
The flavoured and spiced rum category is continuing to see exciting growth across all channels at the moment. In 2021, the global rum market was worth $15 billion, with forecasts estimating that it could reach up to $21.5 billion by 2027[2]. Therefore, there’s certainly huge potential for rum within the impulse sector. In order to continue boosting presence for the category, it’s important to tap into the consumer trends surrounding flavour exploration and experimentation, which is what we are always looking to deliver to the sector with our award-winning Dead Man’s Fingers rum portfolio. We are also dedicated to investing in the category to drive further recruitment and increased sales.
Launch of new convenient can formats for JJ Whitley and Dead Man’s Fingers – what opportunities are here for retailers?
This year we’re excited to add a whole range of new ready to drink cans to our portfolio. From Dead Man’s Fingers we have Spiced Rum & Cola, Spiced Rum & Ginger Passion Fruit Rum & Lemonade and Margarita which is the newest addition to the range. From JJ Whitley we also have a strong line up including JJ Whitley Vodka, Lime & Soda, Blue Raspberry Vodka & Lemonade, London Dry Gin & Tonic and Pink Gin & Lemonade.
Not only do these new releases provide shoppers with the opportunity to enjoy our award-winning spirits with their favourite mixers on the move, but the accessible price point also brings new shoppers into the category who can trade up to the bigger bottle format after trial – providing a significantly increased basket spend for retailers.
Where do you see the opportunities for Halewood around the low-and-no category?
We recently announced the launch of our new Whitley Neill 0.0 range, which provides shoppers with great tasting, alcohol-free versions of our award-winning core range – Rhubarb & Ginger, Raspberry, Blood Orange, as well as a Spiced Dry, tapping into the booming low and no category[3].
All four variants have been made with real Whitley Neill gin, and de-alcoholised using the only spinning cone vacuum column still in the UK. This process boils liquid at a much lower temperature, which helps to retain the distinctive flavours and characteristic top notes of Whitley Neill.
Over the last couple of years, we’ve seen more and more consumers seeking to moderate their overall alcohol consumption. We know these consumers are looking for well-known, well trusted brands. Therefore, as the UK’s most loved gin brand[4], we’re in a prime position to fulfil this demand by offering a great tasting alcohol-free alternative to some of our most popular gins, whilst also providing a significant sales opportunity for retailers. We are also exploring alcohol-free alternatives for some of our other key brands, so watch this space for more details.
How is Dead Man’s fingers changing the image of rum – especially with the twentysomethings?
Dead Man’s Fingers has always been about challenging tradition and moving away from the “pirates and palm trees” associations that the category has often held in the past.
The brand was created at the Rum & Crab Shack in St. Ives Cornwall, born out of a love for flavour, food, quality and unique flavours, and this passion has very much been at the centre of our ethos as we have continued to grow. Since the launch of our award-winning Spiced Rum, and the move to our bigger home at the Bristol & Bath Rum Distillery, we’re proud to be able to offer 12 unique rums, including Passion Fruit, Mango and Pineapple.
We know that our products resonate with a wide audience, including twenty-somethings who are looking for brands with authenticity and a distinctive personality. Flavour is also central to the appeal, with these shoppers seeking new and interesting drinks which are perfect for putting a spin on a range of delicious cocktails, as well as a traditional/classic serves such as a rum and cola.
You produce something like 46 different gins including your leading Whitley Neill, JJ Whitley range. Clearly you have faith in the future of the gin industry, but what directions are you most interested in travelling?
Whitley Neill is very much our lead gin brand and will continue to be our main focus. The hugely successful launch of Whitley Neill Rhubarb & Ginger gin was a key contributor to the flavoured gin boom, attracting new shoppers to the category with its unique flavour profile. We therefore recognise the importance of continuing to keep the category buoyant with the introduction of exciting new flavours, which is something we have continued to build on over previous years with the addition of on trend flavours such as Raspberry and Blood Orange, as well as brand new additions including Black Cherry, which launched this month. We’re confident this will be a popular choice this Autumn/Winter as shoppers look out for warming stone fruit flavours and products that they can mix up into delicious tasting cocktails.
In addition to our award-winning flavour portfolio, we recognise that London Dry Gin also makes up a significant part of the gin category, with many shoppers still looking for a more traditional gin and tonic serve. We recently expanded our range with the launch of two new London Dry expressions – Distiller’s Cut and Connoisseur’s Cut, both of which have already won an impressive number of gold medals at some of the most prestigious industry awards, really demonstrating the quality of the liquid. The Distiller’s Cut is our leading London Dry – a classic expression which focuses on citrus, dried orange peel. The profile is rounded with the earthy spice and bitter-sweet balance taking centre stage. It pairs perfectly with a classic tonic.
Many of our retailers are now specialising in premium spirits, so how can they access more of your many brands and editions, which often seem available mainly in specialist outlets such as The Whisky Exchange? What is your wholesale operation, and what can we get where, and how more widely?
All of core ranges, including Whitley Neill Gin, Dead Man’s Fingers, JJ Whitley and Aber Falls Single Malt are widely available in the UK through most major wholesalers so should be easy to get hold of nationwide. If for any reason you’re unable to get hold of any of products please do get in touch with our sales team via our website, who are always happy to help.
Halewood brands, especially in their great variety, represent the perfect gifting solution at Christmas, so what is the company’s festive operation looking?
With our distinctive branding and eye-catching bottles across the Whitley Neill Gin and Dead Man’s Fingers brands, our 70cl bottles are guaranteed to make fantastic gifts for spirits lovers. This Christmas, we have also created a range of advent calendars under both brands – with 12 and 24 Gins or Rums of Christmas options available. We also have Dead Man’s Fingers and Whitley Neill crackers and gift packs, ensuring there is something for all price points.
Do you have a Diwali greeting / message for our readers?
Wishing all readers a bright and joyous Diwali!
[1] Nielsen, GB Total Coverage – latest 52 weeks – w/c 16th July 2022)[2] Market Data Forecast 2022[3] Kantar 20.02.22 & KAM Research & Insight 2022[4] Savanta Brand Vue, Most Loved Survey, 2022 (and 2021)
In its recent effort in the battle for the middle-class grocery shopper, supermarket Waitrose is once again is bringing back free hot
coffee to entice shoppers into its stores.
After outrage over the withdrawal of the offer during the pandemic, the company told the 9 million members on its My Waitrose loyalty scheme that they would again be entitled to a complimentary americano, cappuccino, latte or tea once a day regardless of whether they bought anything – as long as they have their own reusable cup.
"“Some of our My Waitrose members like to have the free coffee before they shop or during the shop, rather than afterwards, so we are just offering a bit of flexibility in response to customer feedback," stated the supermarket.
When Waitrose introduced the perk in 2013, there were queues at coffee stations and complaints from customers that the offer was attracting the “wrong type of shopper”.
In 2017, the supermarket tweaked the policy by making it compulsory for shoppers to buy something before pouring themselves a free hot drink. A year later, the supermarket stopped providing disposable cups, requiring customers to bring in their own reusable ones.
The scheme was scrapped during the Covid crisis, but reintroduced in November 2022 – again for customers making a purchases.
Waitrose also offered hot drinks to the police "as part of an initiative to cut down on shoplifting".
When it was introduced in August 2023, West Mercia Police Federation secretary Pete Nightingale said, "It makes sense from a business perspective because any police presence is bound to have an impact - either as a reassurance for shoppers or a deterrent for shoplifters."
The move is seen as a power grab by the retailer – which has more than 400 stores across the UK – after it lost ground to M&S. Waitrose has been overtaken by M&S for the first time outside Christmas trading, according to the latest market share data from Kantar.
In the last four weeks to 3 November, M&S increased its market share to 4.03% of the grocery market, compared with 3.76 per cent a year earlier.
Waitrose’s share fell from 4.02 per cent to 3.91 per cent. It also enjoyed the biggest jump in sales among all the big supermarket groups during the period.
A Leeds criminal, who robbed a convenience shop in Armley at knife point to raise money to pay off his girlfriend's drug debts, has been jailed.
According to recent reports, Lance Mace has been made the subject of an extended sentence following the robbery in Armley in November last year.
His Honour Simon Batiste made Mace the subject of an extended sentence made up of four years in custody and an extended licence period of two years.
Leeds Crown Court heard on Tuesday (21) that Mace had been in earlier in the day to try and sell stolen items to the shop assistant he later robbed.
Prosecutor Philip Adams told Leeds Crown Court, "The shop theft took place at a pharmacy in Armley. He entered with another man and he went to a display of cold and flu remedies and pain relief and entered the contents into a bag for life and then did the same at the cosmetics shelf.
"Another man was doing the same. They were challenged by staff but they left. He was recognised by a staff member at the time as he had done the same thing before.
"He produced a small kitchen knife and demanded bank notes from the till. The man backed away and the defendant came around and held the knife towards him while repeating his demands.
"The complainant said he couldn't open the till or refused to and the defendant took bottles of alcohol of the value of £37 before leaving the shop.
"In a victim personal statement dated the 24th November, he [the victim] said he as shocked at the time. He says he is ok living and working in the area but he would feel anxious if he was to see him [Mace] again.
"The defendant was recognised by officers on security footage at the shop."
Adams said the 36-year-old had previous convictions on his record for wounding, battery, burglary, threatening behaviour, assault by penetration and attempted rape.
A leading Nisa retailer, who was left badly injured in a recent violent shoplifting incident in his store, has issued a passionate plea for greater protection and support for retail staff, shedding light on the grim reality faced by retail workers across the UK.
Retailer Amit Puntambekar who owns and runs Ash's Shop Nisa Local in Fenstanton in Cambridgeshire has challenged the general perception that shop theft is "victimless", detailing the intensity and effects of such crimes.
Puntambekar revealed to Asian Trader that a shoplifter recently targeted his store. On being confronted, the man became aggressive and punched him in the face, leaving him with a laceration below his eye.
"I was punched in the face by a shoplifter. I then had to detain him for 20-25 minutes until the police came out," said the retailer.
Despite the injury, the retailer returned to work the same day to monitor CCTV and ensure his team’s safety.
Calling for safety for retail work force, Puntambekar shared on social media, "Shop theft is not harmless,” he wrote.
“It causes major psychological damage and anxiety to retail teams. More worryingly, the physical violence is abhorrent. Nobody should have to think about going to work and being attacked.”
The retailer highlighted the growing boldness of shoplifters since the pandemic, citing lax enforcement and a sense of impunity as contributing factors.
“These criminals are habitual offenders, they do not care about the law. What has become more common to retail workers is abuse, and violence. As shop theft doesn’t get tended to, these criminals are pushing the boundaries.,” he explained.
"18 per cent of retail workers have faced assault, a number I fear, is significantly higher than being reported. 70 per cent of my retail colleagues across the country faced verbal abuse, again a number I believe is probably much higher."
Puntambekar further added that his concerns about the psychological and physical toll on retail workers, emphasising the need for a cultural shift in how shop theft is perceived.
It’s time to change the narrative on these criminals, they are not innocent. They are willing to commit a level of violence which the average person cannot comprehend.
"Retail and service workers need more protection urgently, they need support across different industries to drive this change. The first item that needs to change is the perception that shop theft is victimless.
Despite his ordeal, the retailer reaffirmed his love for his job and the positive impact his business has on the community.
His store supports Special Educational Needs (SEN) groups, social clubs for the elderly, local sports teams, and schools. As a parish council member, he is deeply invested in giving back.
“Retailers across the country do incredible things every day. Their teams work hard every day. They deserve a safe space to work. We shouldn’t wake up knowing that we could be attacked,” he concluded.
The post has sparked conversations across the retail community, with many calling for urgent action to better protect retail and service workers.
Nisa Local Torridon Road in South London has seen a remarkable 30% increase in chilled sales, thanks to the addition of Co-op ready meals to its range.
The store’s owner, Kaual Patel, credits the uplift of £6,000 per week in chilled product sales to the quality and appeal of the Co-op range and the store’s recent refurbishment.
Kaual said, “In November 2022, we refurbished the store and added significant chiller space, which allowed us to take full advantage of the Co-op ready-meal range.
"Since then, we’ve seen an uplift in sales of at least 25% to 30%, amounting to around £6,000 a week.“
The chillers are now our biggest department, stocked with everything from fresh soups to pizzas, curries, and takeaway-style meals. This has made a huge impact, allowing us to compete against larger chains in a way we couldn’t before.
“Our customers are drawn to the quality of the ready meals, with multi-buy offers like two-for-one pizzas being especially popular. The chilled range has even overtaken alcohol and tobacco sales, which is great for our margins.”
Convenience plays a major role in the success of this category.
“Many of our customers lead busy lives and appreciate being able to grab a fresh, high-quality meal they can prepare in minutes. The Co-op brand is iconic and trusted, offering a variety of seasonal and Fairtrade products that inspire consumer confidence,” Kaual added.
The success of Co-op ready meals is evident across the Nisa network, with 54% of retailers now stocking the range. Co-op own branded products are not only high-quality and made with 100% British meat, but are also ethically sourced, supporting Fairtrade and sustainable farming practices, ensuring customers can enjoy their meals with confidence in the quality and integrity of every product.
Jayne Brown, Co-op Brand Planning and Comms Manager at Nisa, commented: “Kaual’s story demonstrates the incredible potential of the Co-op ready meal range. The products are not only high-quality but also meet the evolving needs of today’s consumers for convenience and variety."
Seeing Kaual’s chilled section outperform traditional categories like alcohol and tobacco is a testament to the power of great branding and strong margins.”
With its ability to drive footfall, increase sales, and deliver outstanding customer satisfaction, the Co-op ready meal range is proving to be a game-changer for retailers like Nisa Local Torridon Road.
Premier Foods reported robust sales of its host of well-known brands during the Christmas period and is now forecasting that its annual profit will come in at the upper end of analysts’ expectations.
During its third quarter to 28 December, the group saw its total sales grow by 3.1 per cent, driven by branded sales that increased by 4.6 per cent. After recent investments in innovation and promotional pricing, its performance was driven by volume growth, which was 7 per cent for its branded lines.
The group’s Grocery division saw overall sales increase by 2.2 per cent after branded growth of 3.5 per cent offset a 9.3 per cent fall in non-branded.
Premier Foods noted that its premium Ambrosia Deluxe and Bisto Best ranges performed well as consumers traded up over the Christmas period, while its Loyd Grossman cooking sauces delivered sales growth after benefitting from the roll-out of new lines.
The group’s recently acquired brands grew double-digit, helped by new product launches by The Spice Tailor and FUEL10K.
Meanwhile, Premier Foods said that non-branded sales had declined mainly due to the exit of some lower-margin contracts.
The group’s Sweet Treats division reported strong volume-led branded revenue growth of 8.9 per cent , with both its Mr Kipling and Cadbury ranges said to have grown faster than the market. Non-branded Sweet Treats sales were in line with the same period a year ago.
Premier Foods overseas businesses enjoyed another strong quarter, with sales climbing 29 per cent after its brands saw double-digit growth in all target regions.
“We are pleased to report another very good quarter of volume-led branded revenue growth, accompanied by further market share gains, as our branded growth model continues to deliver well for us,” said Chief Executive Alex Whitehouse.
He noted that the business had benefitted from consumers trading up and treating themselves in recent months after cost of living pressures started to ease for some people.
Whitehouse concluded, “Having delivered very good volume led, branded revenue growth in our key third quarter, we’re now guiding trading profit to the upper end of expectations for this financial year.
As we look to the rest of FY24-25 and to the medium term, we expect to deliver further progress as we continue to execute against our five pillar growth strategy.”