How thankful are you to be in the spirits business? It seems as if the sector is on a never-ending wave as ever more discover cocktails and fine spirits. Does an ageing demographic help, or are you successfully expanding among younger drinkers as well?
The spirits industry has always been exciting, and even more so now that we are continuing to see so much interesting innovation across all categories. Our portfolio offers a really diverse range of products to appeal to a broad spectrum of consumers, taste preferences and price points. This includes our Whitley Neill London Dry range (Distiller’s Cut and Connoisseur’s Cut) and our fantastic Whitley Neill flavoured gins, such as the much-loved Rhubarb & Ginger, Raspberry, Blood Orange, and the latest launches including Pineapple and Black Cherry. We also offer a wide range of products under our Dead Man’s Fingers brand including our Spiced, White and Passion Fruit rums, and Tequila and Cream Liqueurs. We have also expanded our vodka offer with JJ Whitley Artisanal Gold and an additional line up of flavours such as Blue Raspberry, Passion Fruit and Vanilla.
How important is the impulse channel to Halewood, and how much love is there for your brands in the nation’s indies? How do you see the role of convenience for Halewood changing in the future?
The impulse channel is of course central to our business, and we are dedicated to working closely with retailers to help boost sales. Whitley Neill has just been voted as the UK’s Most Loved Gin Brand for the second year in a row, and Dead Man’s Fingers continues to perform very strongly within the channel, with our Spiced Rum now growing faster than the UK’s biggest spiced rum brand[1], so we know there’s definitely a lot of love for our brands out there. We look forward to continuing to build on this in the future.
We have been speculating for some time that the gin tsunami will be over, yet on it goes. Now, though, there is also the rum revolution. Tell us about the growth in the flavoured and spiced rum category – particularly the opportunities for retailers to sell more bottles of Dead Man’s Fingers brand
The flavoured and spiced rum category is continuing to see exciting growth across all channels at the moment. In 2021, the global rum market was worth $15 billion, with forecasts estimating that it could reach up to $21.5 billion by 2027[2]. Therefore, there’s certainly huge potential for rum within the impulse sector. In order to continue boosting presence for the category, it’s important to tap into the consumer trends surrounding flavour exploration and experimentation, which is what we are always looking to deliver to the sector with our award-winning Dead Man’s Fingers rum portfolio. We are also dedicated to investing in the category to drive further recruitment and increased sales.
Launch of new convenient can formats for JJ Whitley and Dead Man’s Fingers – what opportunities are here for retailers?
This year we’re excited to add a whole range of new ready to drink cans to our portfolio. From Dead Man’s Fingers we have Spiced Rum & Cola, Spiced Rum & Ginger Passion Fruit Rum & Lemonade and Margarita which is the newest addition to the range. From JJ Whitley we also have a strong line up including JJ Whitley Vodka, Lime & Soda, Blue Raspberry Vodka & Lemonade, London Dry Gin & Tonic and Pink Gin & Lemonade.
Not only do these new releases provide shoppers with the opportunity to enjoy our award-winning spirits with their favourite mixers on the move, but the accessible price point also brings new shoppers into the category who can trade up to the bigger bottle format after trial – providing a significantly increased basket spend for retailers.
Where do you see the opportunities for Halewood around the low-and-no category?
We recently announced the launch of our new Whitley Neill 0.0 range, which provides shoppers with great tasting, alcohol-free versions of our award-winning core range – Rhubarb & Ginger, Raspberry, Blood Orange, as well as a Spiced Dry, tapping into the booming low and no category[3].
All four variants have been made with real Whitley Neill gin, and de-alcoholised using the only spinning cone vacuum column still in the UK. This process boils liquid at a much lower temperature, which helps to retain the distinctive flavours and characteristic top notes of Whitley Neill.
Over the last couple of years, we’ve seen more and more consumers seeking to moderate their overall alcohol consumption. We know these consumers are looking for well-known, well trusted brands. Therefore, as the UK’s most loved gin brand[4], we’re in a prime position to fulfil this demand by offering a great tasting alcohol-free alternative to some of our most popular gins, whilst also providing a significant sales opportunity for retailers. We are also exploring alcohol-free alternatives for some of our other key brands, so watch this space for more details.
How is Dead Man’s fingers changing the image of rum – especially with the twentysomethings?
Dead Man’s Fingers has always been about challenging tradition and moving away from the “pirates and palm trees” associations that the category has often held in the past.
The brand was created at the Rum & Crab Shack in St. Ives Cornwall, born out of a love for flavour, food, quality and unique flavours, and this passion has very much been at the centre of our ethos as we have continued to grow. Since the launch of our award-winning Spiced Rum, and the move to our bigger home at the Bristol & Bath Rum Distillery, we’re proud to be able to offer 12 unique rums, including Passion Fruit, Mango and Pineapple.
We know that our products resonate with a wide audience, including twenty-somethings who are looking for brands with authenticity and a distinctive personality. Flavour is also central to the appeal, with these shoppers seeking new and interesting drinks which are perfect for putting a spin on a range of delicious cocktails, as well as a traditional/classic serves such as a rum and cola.
You produce something like 46 different gins including your leading Whitley Neill, JJ Whitley range. Clearly you have faith in the future of the gin industry, but what directions are you most interested in travelling?
Whitley Neill is very much our lead gin brand and will continue to be our main focus. The hugely successful launch of Whitley Neill Rhubarb & Ginger gin was a key contributor to the flavoured gin boom, attracting new shoppers to the category with its unique flavour profile. We therefore recognise the importance of continuing to keep the category buoyant with the introduction of exciting new flavours, which is something we have continued to build on over previous years with the addition of on trend flavours such as Raspberry and Blood Orange, as well as brand new additions including Black Cherry, which launched this month. We’re confident this will be a popular choice this Autumn/Winter as shoppers look out for warming stone fruit flavours and products that they can mix up into delicious tasting cocktails.
In addition to our award-winning flavour portfolio, we recognise that London Dry Gin also makes up a significant part of the gin category, with many shoppers still looking for a more traditional gin and tonic serve. We recently expanded our range with the launch of two new London Dry expressions – Distiller’s Cut and Connoisseur’s Cut, both of which have already won an impressive number of gold medals at some of the most prestigious industry awards, really demonstrating the quality of the liquid. The Distiller’s Cut is our leading London Dry – a classic expression which focuses on citrus, dried orange peel. The profile is rounded with the earthy spice and bitter-sweet balance taking centre stage. It pairs perfectly with a classic tonic.
Many of our retailers are now specialising in premium spirits, so how can they access more of your many brands and editions, which often seem available mainly in specialist outlets such as The Whisky Exchange? What is your wholesale operation, and what can we get where, and how more widely?
All of core ranges, including Whitley Neill Gin, Dead Man’s Fingers, JJ Whitley and Aber Falls Single Malt are widely available in the UK through most major wholesalers so should be easy to get hold of nationwide. If for any reason you’re unable to get hold of any of products please do get in touch with our sales team via our website, who are always happy to help.
Halewood brands, especially in their great variety, represent the perfect gifting solution at Christmas, so what is the company’s festive operation looking?
With our distinctive branding and eye-catching bottles across the Whitley Neill Gin and Dead Man’s Fingers brands, our 70cl bottles are guaranteed to make fantastic gifts for spirits lovers. This Christmas, we have also created a range of advent calendars under both brands – with 12 and 24 Gins or Rums of Christmas options available. We also have Dead Man’s Fingers and Whitley Neill crackers and gift packs, ensuring there is something for all price points.
Do you have a Diwali greeting / message for our readers?
Wishing all readers a bright and joyous Diwali!
[1] Nielsen, GB Total Coverage – latest 52 weeks – w/c 16th July 2022)[2] Market Data Forecast 2022[3] Kantar 20.02.22 & KAM Research & Insight 2022[4] Savanta Brand Vue, Most Loved Survey, 2022 (and 2021)
Independent retailers association Bira has held a meeting with members of the Treasury team to discuss concerns following its robust response to the Government’s recent Budget announcement.
The Budget, labelled by Bira as "devastating" for independent retailers, was met with widespread indignation from Bira members.
Andrew Goodacre, CEO of Bira, said: “Thank you to all the members who have shared their thoughts on the impact of the budget. Based on this feedback, Bira has been robust in its response and judgement of the budget, especially where it is hurting the medium sized independents by as much as an extra cost of £200K per annum.
“We have also held a meeting with members of the Treasury team to discuss our concerns. Whilst there were no indications that any changes would be made, our concerns were listened to.
“We also discussed the proposed reform to business rates which is due to be in place for April 2026. It was clear from the meeting that Bira will be fully involved with this reform.”
Bira, representing over 6,000 independent retailers across the UK, earlier stated that the reduction in business rates relief from 75 per cent to 40 per cent (capped at £110k) from April 2025 will more than double costs for many retailers.
As a post-budget reaction, Goodacre said on Oct 30, "This is without doubt the worst Budget for independent retailers I have seen in my time representing the sector. The government's actions today show complete disregard for the thousands of hard-working shop owners who form the backbone of our high streets.
"Small retailers, who have already endured years of challenging trading conditions, now face a perfect storm of crippling cost increases. Their business rates will more than double as relief drops from 75 per cent to 40 per cent, while they're hit simultaneously with employer National Insurance rising to 15 per cent and a lower threshold of £5,000, down from £9,100. Add to this the minimum wage increase to £12.21, and many of our members are telling us they simply cannot survive this onslaught."
East of England Co-op said it has improved labour productivity whilst improving customer service delivery in-store with an Electronic Shelf Label (ESL) solution from Pricer, the leading in-store automation and communication solutions provider.
Established in 1861, East of England Co-op is now the largest independent retailer operating in the East of England. In addition to the 120 food stores it operates in the region, the regional cooperative also offers customers specialist services, such as funerals, security, travel agents and petrol filling stations across Essex, Suffolk, Norfolk, Cambridgeshire and Hertfordshire.
Having announced the roll-out of Pricer’s ESLs to its entire store estate in March, East of England Co-op now uses Pricer’s solution, powered by its cloud-based Plaza platform, to centrally manage and control pricing, product information and promotions across all its ESLs.
Eliminating the need for manual updates, the ESLs deliver real-time price and promotions updates, reducing the risk of pricing errors and ensuring accuracy and efficiency in shelf-edge operations.
The solution also drives overall store efficiency by enabling store colleagues to focus their efforts on customer-focused and value-adding tasks that deliver store performance.
With the new ESL solution now deployed in around 40 per cent of its retail estate, East of England Co-op has already seen significant boosts to labour productivity, drastically reducing the manual effort of store colleagues in maintaining shelf-edge processes, including printing and tearing label strips as well as replacing paper labels.
Before it was spending tens of thousands of labour hours each year completing manual shelf-edge processes, now it estimates labour time that would have been spent on maintaining traditional paper labels has been reduced by 70 per cent.
This also allows store associates to focus time on customer-facing, service-oriented tasks to improved customer experience in-store. Additionally, the move to ESLs has also helped East of England Co-op reduced store printing costs by 50 per cent as well as saving paper use and waste from traditional physical labels.
“The standout aspect of our ESLs Programme is the collaborative spirit Pricer has fostered within the delivery team,” Stephen Lamb, head of program delivery, East of England Co-op, commented.
“This partnership has navigated the challenges of an intensive change programme, demonstrating resilience and adaptability while exceeding the original scope of price and promotion for tangible benefits. Built on a foundation of trust, the feedback from our Co-op technical teams, business units, store colleagues and Pricer highlights how we’ve worked together to seize opportunities.”
Peter Ward, UK country manager at Pricer, said: “We know driving labour productivity in-store is a key focus for retailers, who want to be able to leverage one of their most important and valuable assets – their store staff – to those tasks that drive the most value to customers. Through ESLs, East of England Co-op has freed store associates to serve, deliver efficiency gains and customer experience enhancement, whilst still achieving all the automated operational requirements to effectively merchandise and maintain the shelf-edge.”
PayPoint Plc has on Thursday has announced a robust financial performance for the half year ending 30 September, making continued progress towards achieving an underlying EBITDA of £100 million by the end of FY26.
The company’s UK retail network increased to 30,151 sites during the period, from 29,149 at the end of the previous fiscal year. 70 per cent of these are independent retailers, and the rest in multiple retail groups.
The group reported a 20.6 per cent year-on-year increase in underlying EBITDA, reaching £37.5m, and a 23.4 per cent rise in underlying profit before tax to £26.9m.
“This has been a strong half year for PayPoint where we have delivered a positive financial performance,” Nick Wiles, chief executive, said.
“The resilience of our businesses combined with the growing opportunities to deliver value-add solutions to our clients, continue to underline our confidence in building further momentum in our key growth building blocks.”
Wiles said consumer behaviour has improved from a slow start in April although remains subdued, with broader economic indicators demonstrating the continuing challenging environment for UK consumers.
“We are now putting greater focus on harnessing our enhanced platform through better connecting our increased capabilities and achieving greater collaboration across the business as a whole, opening up more revenue opportunities to the benefit of our clients and customers,” he added.
Total revenue rose by 6.7 per cent to £135m, with net revenue increasing by 6.0 per cent to £84.6m. PayPoint's Shopping division, a cornerstone of the business, saw net revenue grow by 2.5 per cent to £32.9m, supported by a 10.3 per cent increase in service fees. Card payment revenue also grew marginally by 1.2 per cent to £16.6m, despite a 2.8 per cent dip in total card processed values to £3.6 billion.
The UK retail network increased to 30,151 sites (31 March 2024: 29,149), with 70.0 per cent in independent retailer partners and 30.0 per cent in multiple retail groups
The E-commerce division reported the most substantial growth, with net revenue surging 56.9 per cent to £8.0 million. Parcel transactions soared by 47 per cent to 61.9 million, buoyed by the expanded Collect+ network, which now spans over 13,400 sites, with further expansion planned to support volume growth and the rollout of Royal Mail partnership.
The Love2shop segment saw net revenue climbing 7.4 per cent to £18.m. The division processed £67 million in billings during the period, reflecting the success of corporate API integrations and a restructured new business team.
The Payments and Banking division experienced a slight decline, with net revenue dipping by 0.8 per cent to £24.9m, attributed to the phasing out of legacy energy bill payments and reduced cash transactions.
The group has also introduced a new strategic focus, described as the “seventh building block,” which aims to connect PayPoint’s diverse capabilities across payments, rewards, gifting, and loyalty solutions to drive growth.
Despite the challenges posed by a subdued consumer environment in the UK, Wiles said the business remains confident in its growth trajectory.
“Our core characteristics of strong earnings growth, cash flow generation, and capital discipline, along with the continued growth across the group, give the board confidence in delivering further progress in the year and meeting expectations,” he said.
UK claimants announced Wednesday legal action against US pharmaceutical and cosmetics giant Johnson & Johnson, alleging that women diagnosed with cancers were exposed to asbestos in the company's talcum powder.
J&J risks UK court action for the first time over the allegations, having faced a series of similar lawsuits in North America.
KP Law, the firm representing about 2,000 claimants, said "women who have been diagnosed with life-changing and life-limiting cancers were exposed to asbestos contained within the company’s talcum powder".
In response Erik Haas, J&J's worldwide vice president of litigation, said "Johnson & Johnson takes the issue of talc safety incredibly seriously and always has".
Haas added that J&J's own analysis found an absence of asbestos contamination in its products and said "independent science makes clear that talc is not associated with the risk of ovarian cancer nor mesothelioma".
J&J has until the end of the year to respond to a letter sent on behalf of KP Law's clients, following which documents will be filed in the High Court.
The law firm is representing predominantly women regarding the case, and says it has been contacted by thousands more, adding that some have died of their cancers.
Lawyers claim that the US-based corporation knew "as early as the 1970s that asbestos in its talc products was dangerous but failed to warn consumers and carried on producing and selling the products in the UK until as recently as 2022".
J&J said that Kenvue, its former consumer-health division that it separated out in 2023, is responsible for "any alleged talc liability that arises outside the US or Canada".
"Decades of testing by experts... demonstrates that the product is safe, does not contain asbestos, and does not cause cancer,” Kenvue said in a statement.
However, in September, J&J increased its offer to settle talc claims relating to ovarian cancer in the US to around $8 billion (£6.32bn) to be paid over 25 years.
Earlier this year, the company agreed to pay $700 million to settle allegations it misled customers about the safety of its talcum-based powder products in North America.
The company did not admit wrongdoing in its settlement but withdrew the product from the North American market in 2020.
The World Health Organisation's cancer agency in July classified talc as "probably carcinogenic" for humans.
A summary of studies published in 2020 covering 250,000 women in the US did not find a statistical link between the use of talc on the genitals and the risk of ovarian cancer.
Glebe Farm Foods has announced that its site has been awarded AA+ grade following the recent unannounced audit against the BRCGS V9 standard.
The BRCGS Global Food Safety Standard is a globally recognised certification program designed to ensure the safety, quality, legality and authenticity of food products. This was the first unannounced audit for the site and included all the production facilities; de-hulling, flaking and flour, oat drink manufacturing and Tetrapak filling, and new to the scope was the manufacturing and packing of Granola.
The audit covered not only the Global Food Safety Standard but also the BRCGS Gluten Free Programme. The recognition comes following a consistent dedication to excellence and the meticulous efforts of Glebe's technical team and supportive operatives, led by Glebe’s Head of Technical, Serena Woolland, who joined the manufacturer in November 2023, bringing with her a wealth of expertise.
As well as awarding Glebe Farm Foods Grade AA+, it also commended the company for its progress, British farming, investments and innovation, and the unwavering commitment demonstrated by its staff.
"The result is a testament to the hard work of our exceptional production staff and the technical team, keeping both site and systems in impeccable order," said Philip Rayner, Founder and Managing Director of Glebe Farm Foods. " At Glebe Farm Foods, we strive to deliver nothing but the highest standard – whether that’s in taste or product experience, sustainable practices, or food safety. We’re delighted with this status – but we were always confident we’d achieve it!”