ACS’ Heart of the Community conference celebrates local shops’ response to Covid-19

ACS’ Heart of the Community Conference was held today (Tuesday, 13th October) brought together convenience retailers, industry experts and senior policymakers to discuss the latest policy agenda and retailer's response to coronavirus pandemic.

Bestselling author and political academic Professor Matthew Goodwin addressed the conference, providing insight on the current political landscape, the forces shaping British politics and how these policies could impact convenience retailers and their businesses.

In the first session, Covid-19 and Community Credentials, panellists Will Tanner (Onward), Michaela Rhode (BritainThinks), Helen Walker (Carers UK) and independent retailer Harj Dhasee explored the vital role that local shops have played in feeding and supporting their communities since March.

Figures from ACS’ Covid-19 Impact Survey revealed that convenience stores are now providing over 600,000 home deliveries a week to local people and vunerable customers.

In the second session, Assessing the Covid-19 Food Legacy for Shops and Policy, panellists Sarah Williams (Sustain), Ed Perry (Cook Trading), Paul Gerrard (Co-op Group) and Jess Attard (Guy’s & St Thomas’ Charity) discussed how consumers’ eating and shopping habits have evolved.

They explored the key role that local shops play in providing their communities with a healthy food provision.

Speaking during the conference, ACS chief executive James Lowman said: “Local shops have acted as a lifeline for their communities, working tirelessly to ensure that they can continue to feed their customers safely and effectively during the Covid-19 crisis.

“We are delighted to recognise and celebrate the phenomenal job that convenience retailers and their staff have done in their communities. I would like to thank all our speakers and attendees for taking the time to be involved in our conference, exploring the opportunities and the challenges that our sector has faced as a result of the Covid-19 outbreak.”

The Heart of the Community Conference also featured the launch of a new trophy marking the legacy of independent retailer Raj Aggarwal.

From 2021 this trophy will be awarded to a retailer who has done outstanding work in their community and in supporting other retailers.