Association of Convenience Stores (ACS) has written to Lorna Slater MS, Minister for Green Skills, the Circular Economy and Biodiversity, calling on the Scottish government to urgently address the challenges facing the introduction of a deposit return scheme (DRS) in Scotland later this year.
In the letter, ACS warns that there is still confusion over ‘basic operational elements’ of the scheme, such as how prices should be displayed in stores, how often collections will take place, and how long retailers will have to wait for deposit refunds.
The Scottish Government have committed to introducing a deposit return scheme on Aug 16 this year. While ACS supports the introduction of the scheme through its involvement with Circularity Scotland (CSL) and regular communications with retailers, it has warned that there are too many unknowns at this late stage, especially around the transition period, or ‘cutover’.
ACS chief executive James Lowman said: “We are committed to making the upcoming deposit return scheme work in Scotland, but the timescales have gone from being ambitious to impractical. With so much of the detail still yet to be published, there is rising concern amongst convenience stores and other parts of industry that we won’t be ready for August. Failure to accelerate the publication of operational information would be an expensive mistake and risk alienating both customers and retailers.”
ACS is currently working on a comprehensive guide for retailers on the practical implications of running a deposit return scheme in store, whether they are seeking an exemption, operating a manual scheme, or installing a reverse vending machine in store. The guidance will be launched at the ACS Responsible Retailing Seminar on March 1st.
A recent Canadian study has shed light on the use of nicotine vaping products in smoking cessation, revealing significant implications for both consumers and policymakers.
Published in the journal Health Promotion and Chronic Disease Prevention in Canada, the research evaluated data from 1,771 adults who smoke or recently quit, offering insights into quit attempts made between 2020 and 2022.
Approximately 36.5 per cent of participants reported attempting to quit smoking within the two-year period, with nearly one in five (19.4%) incorporating vaping products into their efforts. Younger adults (aged 18–39) were more likely to use vapes compared to older age groups, and prefilled pods or cartridges were the most preferred device type. Among the wide array of e-liquid flavours, fruit flavours stood out as the top choice, appealing to nearly 40 per cent of vape users.
Interestingly, the study also revealed that over two-thirds (68%) of those who used nicotine vaping products during their quit attempts opted for flavours that would fall under potential bans proposed by Health Canada. These regulations, aimed at restricting flavours to tobacco, mint, and menthol to curb youth vaping, could inadvertently reduce the appeal of vaping products for adult smokers seeking alternatives, the study noted.
“We found that most of the adults who attempted to quit smoking and used an NVP (nicotine vaping product) were using a variety of flavours that would be restricted under the Health Canada vaping flavour ban policy. Careful consideration should be given to the effects of policies that would ban appealing flavoured NVP products from the market,” researchers wrote.
The research is particularly timely as the UK Parliament considers the Tobacco and Vapes Bill, which includes proposals to restrict vape flavours.
Recently, vape retailer VPZ has warned that any movement towards a flavour restriction would not only disproportionally harm ex-smokers but also UK’s vape users who could be pushed towards more harmful nicotine alternatives.
A leading retailer in Glasgow is set to launch a "24-hour" delivery service in collaboration with Snappy Shopper.
Retailer Girish Jeeva, the multiple award-winning retailer, shared with Asian Trader that he is set to launch a 24-hour delivery service from next week.
"We are launching 24-hour delivery service on Feb 5. We will have to see how it goes when we start.
"As of now, there is not another convenience store in Scotland that offers 24-hour delivery service. We are the first to trial it in Scotland."
Jeeva, who owns and runs the Premier Barmulloch and Premier London Road in Glasgow, is a trailblazing retailer who is known to be an early-adapter, particularly in catching trends, in-store technology and social media.
He said, "I have decided to do this because I always like to be the first to start a trend that benefits businesses in a new way and not just in a standard addition.
"We like to make sure if we are touching on something it benefits not just our store but every other retailer can take advantage."
Jeeva's stores already offer quick delivery through Snappy Shopper. The new 24-hour delivery will be launched in Barmulloch store.
"At the moment we will be offering only from Barmulloch store however will soon cover the areas in my London Road store as well.
"Tech wise it’s sorted as Snappy Shopper is backing us with 100 per cent support and investment. In terms of store operation, we are taking care of everything.
"Of course, alcohol won’t be served during the night hours. The alcohol menu won’t be available for customers during the night hours," he said.
Expressing his support, Mike Callachan, CEO of Snappy Shopper, said, “We are delighted to support Premier Barmulloch with this exciting new 24 hour delivery service.
"Girish has experienced explosive sales growth with Snappy Shopper, he continually innovates with this being the latest example of how he can stay ahead of the competition”
Jeeva has been a vocal advocator of increasing role of home delivery in the convenience channel. Last year in June, he introduced two vibrant wrapped cars in partnership with Snappy Shopper.
At the moment, delivery side makes about "20 per cent" of the total sales, something which the retailer wants to push further through the new launch.
He told Asian Trader, "I have done everything possible to grow my home delivery sales and I now believe a 24-hour service will generate more sales, new customers target and repeated orders.
"This will definitely set a trend and I believe more and more stores will join on board.
"After all we won’t be Girish’s Premier if we don’t start something new to talk about so in 2025, we decided to hit the bombshell and introduce this. There is more to come!"
Christmas 2024 marked a milestone for British households, delivering record-breaking take-home sales of £13.8 billion, an increase of £0.5 billion or 3.4 per cent compared to the previous year over the four weeks to 29 December 2024, Kantar reported on Monday (27).
However, while spending grew, the volume of goods purchased remained flat, reflecting the ongoing impact of inflation on consumer behaviour.
Grocery inflation, though lower than in previous festive seasons, remained a significant factor and was at 3.7 per cent last December.
Kantar stated that key Christmas staples such as chocolate, chilled desserts, spirits and fresh meat experienced notable price increases, with chocolate rising by 13 per cent.
Despite higher prices, consumers embraced premium own-label options, which grew by an impressive 14.6 per cent year-on-year and accounted for a record 7 per cent of total sales.
Comfortable households leaned toward own-label offerings, while struggling shoppers invested in trusted brands, which captured almost half of their spend.
Online shopping continued to outpace in-store sales, growing by £100 million when compared with Christmas 2023. Discounters also performed strongly, with sales rising by 4.8 per cent to £2.6 billion. Amazon retained its position as the leading general merchandise retailer, while TikTok made a notable entrance into UK social commerce, marking a shift in how consumers engage with retailers online.
Food outshone drink in festive baskets, with premium products, indulgent treats and sober curiosity shaping choices. Sales of low and no-alcohol options grew by 5.5 per cent, while alcohol sales declined overall by 1.7 per cent. Champagne was a rare exception, gaining £1.8 million from wine sales.
While supermarkets remained the dominant channel for holiday spending, their share of the market fell by 0.9 percentage points from 2023. Promotions remained consistent with the previous year, with Tesco leading the charge at 44% of spend on deals.
After a stagnant 2023, general merchandise experienced a significant boost this Christmas, with sales rising by 7 per cent when compared with Christmas 2023. Savvy British shoppers also spent more in the period leading up to Black Friday demonstrating the importance of preparation.
Looking ahead to Christmas 2025, stability in inflation is expected to bolster consumer confidence. Online sales are likely to continue their upward trend, driven by the grocery sector and general merchandise.
Retailers who capitalise on key seasonal opportunities, such as summer categories, and enhance their omnichannel strategies are well-positioned to thrive in the evolving market.
Nisa’s charity, Making a Difference Locally (MADL), has cemented its role as a cornerstone of community support across the UK in 2024, achieving incredible milestones and touching the lives of over 360,000 people.
Last year, MADL donated over £1 million, spread across 1,340 individual donations, to small charities and community groups nationwide. These contributions bolstered food pantries, enhanced opportunities for children, strengthened community bonds, and provided much-needed winter support.
Through these initiatives, MADL has made a tangible and lasting impact on countless lives, earning the charity the coveted Outstanding Achievement Award at the Retail Industry Awards. In addition to MADL’s direct contributions, Nisa colleagues rallied behind charitable causes, showcasing their dedication to making a difference.
Highlights include raising almost £3,000 for Barnardo’s, wrapping 260 presents for the KIXX Christmas appeal to bring festive cheer to local children, and supporting Scunthorpe Foodbank’s Christmas efforts by organising 170 gift hampers and donating pre-loved toys.
Heart of the Community Award funds were awarded to retailers championing critical causes such as food pantries, initiatives for brighter futures for children, and stronger, more resilient communities.
Notable achievements include raising £35,585 through 68 clothing banks, with items donated to Middle Eastern and Ukrainian communities in a partnership between a clothing bank supplier and Oxfam, and £28,673 from in-store collection tins.
Retailers across the country also celebrated significant MADL milestones. Dike & Sons and LA Foods raised an extraordinary £100,000, while The Proudfoot Group surpassed a £200,000 milestone, highlighting the collective impact of community-driven fundraising.
2024 also saw the launch of MADL’s inaugural “Pink Friday” day, a celebration of community spirit and philanthropy. This initiative contributed to MADL’s growing legacy, which has now raised over £18 million for communities since its inception.
Reflecting on these achievements, Kate Carroll, Head of Charity at Nisa, said: “Our incredible retailers and colleagues have shown unparalleled dedication and generosity this year. Their efforts have created meaningful change in communities across the UK, and I’m immensely proud of what we’ve achieved together in 2024.
Here’s to an even brighter and more impactful 2025!”
Adding to last year’s accolades, MADL was also shortlisted in the Community Engagement Programme of the Year category at the 2024 People in Retail Awards.
From supporting local foodbanks to spearheading national initiatives, MADL has proven its unwavering dedication to strengthening UK communities. As the charity looks ahead to 2025, it continues to build on its remarkable achievements, ensuring no community is left behind.
Prices in British shops fell a bit less sharply in January than in December and food costs rose at the fastest monthly pace since April last year, according to a survey published today (28).
The British Retail Consortium (BRC) has warned of the risk of further price pressure ahead as the sector copes with increased costs including from finance minister Rachel Reeves' decision to add to employers' tax burden in her October budget.
According to BRC data, shop price deflation was 0.7 per cent in January, above deflation of 1.0 per cent in the previous month. This is slightly above the 3-month average rate of -0.8 per cent.
Food inflation eased to 1.6 per cent in January, down from 1.8 per cent in the month preceding. This is below the 3-month average rate of 1.8 per cent. The annual rate has eased considerably since the start of 2024.
Fresh Food inflation slowed in January, at 0.9 per cent, down from 1.2 per cent in December 2024. Ambient Food inflation also edged down to 2.5 per cent in January, from 2.8 per cent in December.
Helen Dickinson, Chief Executive of the BRC, said, “While overall prices fell in January, the pace of shop price deflation eased. Extensive January sales was good news for bargain hunters, with non-food products showing significant discounts, particularly for furniture and fashion, but less good news for retailers needing to shift excess stock.
"This month’s figures also showed early signs of what is to come, with month on month food prices rising at their fastest pace since April last year. Ambient food saw a 1 per cent jump as prices spiked for sugary products, chocolates and alcohol.
“Price cuts and deflation may not last much longer as retailers will soon feel the full impact of £7bn of new costs announced at the last Budget.
"Higher employer NICs, increased National Living Wage, and a new packaging levy mean that prices are expected to rise across the board.
"Government can help to mitigate the impact on consumers by ensuring its proposed reforms to business rates do not result in any store paying more in rates than they already do. Without action, UK households will feel the effects.”
Mike Watkins, Head of Retailer and Business Insight, NielsenIQ, said, “Shoppers continue to be unsure about spending and many are seeing a continued squeeze on their household incomes.
"So we expect non-food retailers to still promote and food retailers to still offer price cuts over the next few weeks, with shoppers managing their budgets by shopping smart and shopping around for wherever the savings are the most attractive.”