Skip to content
Search
AI Powered
Latest Stories

Amazon presses pause on till-free store expansion plans

Amazon presses pause on till-free store expansion plans

Amazon has pressed pause on a major UK roll-out of its till-free grocery stores, after disappointing sales at its check-out free outlets as the cost-of-living crunch forces shoppers to cut back.

After announcing major expansion plans in the past, the US-based e-commerce giant has reportedly walked away from talks for dozens of potential sites for Amazon Fresh stores, after facing disappointing sales at its 19 check-out-free shops it already has in the UK.


According to a report in the Sunday Times, the company is no longer looking for new locations for Amazon Fresh and has halted plans to open hundreds more sites. Amazon Fresh checkout-free stores use tracking technology to tell which items customers have picked up and allow them to leave without having to pay at a till. Instead, they are charged after leaving the store on their card.

Most existing Fresh stores had fallen short of sales projections, according to the report, while the costs of building the outlets dwarfed those typically associated with other convenience stores. Some store openings would go ahead if leases had already been signed, stated the report.

"We look forward to opening additional Amazon Fresh stores in the near future,” Sunday Times quoted a spokesman as saying, adding that Amazon would look at reviving expansion plans in the next 12 to 18 months.

As Britons reel under decades-high inflation rates, they are watching prices and basket spend closely. Late last month, Amazon said online sales had shrunk for the second quarter in a row, down by 4pc, although altogether, its revenues rose to £102 billion.

Amazon has been focusing more on groceries since the pandemic as more consumers got into the habit of getting home deliveries. In the face of inflation and cost-of-living crisis, the company is reportedly attempting to take a larger share of grocery sales by raising prices less than supermarkets in response to inflation.

It comes months after Amazon announced it was shutting 68 electronics and book stores in the US and the UK, saying it was planning to focus instead on the grocery operations and its clothing store in Los Angeles.

More for you

Scott Gray

Scott Gray

JDE Peet’s CFO steps down

Leading pure-play coffee and tea company JDE Peet’s said its chief financial officer (CFO) Scott Gray has decided to step down to be reunited with his family in the US.

JDE Peet’s added that it has appointed a new CFO, but will announce further details regarding the incoming CFO on 26 February 26, when the company publishes its FY 2024 results, in agreement with the incoming CFO’s current employer.

Keep ReadingShow less
Deposit Return Scheme plans advance in Parliament despite supermarkets' plea

Deposit Return Scheme plans advance in Parliament despite supermarkets' plea

MPs have voted to approve plans to introduce a Deposit Return Scheme (DRS) in England and Northern Ireland in October 2027.

The materials that will be included in the scheme will be single use plastic (PET) and metal drinks containers. Glass will not be part of the scheme.

Keep ReadingShow less
Doug Gurr

Doug Gurr

Former Amazon UK boss named chair of competition watchdog

The UK government has appointed a former top executive at online titan Amazon to be the interim chair of the country's competition regulator, hoping the appointment will help drive economic growth.

While competition watchdogs around the world are heavily focused on probing technology giants, Britain's Labour government believes too much regulation is hampering growth.

Keep ReadingShow less
Allwyn applauds retailers for record rate in mystery shopper age check

Allwyn applauds retailers for record rate in mystery shopper age check

National Lottery retailers are correctly asking for ID as proof of age at the highest rate since National Lottery mystery shopping visits started more than two decades ago, Allwyn stated today (22).

As part of its new Operation Guardian programme, Allwyn organised over 8,200 mystery shopper visits in 2024 to check retailers were challenging players who appeared under the age of 18. The final results show that a record-breaking 92.3 per cent of National Lottery retailers correctly asked for ID as proof of age on their first visit.

Keep ReadingShow less
Waitrose brings back free coffee

(Photo by ADRIAN DENNIS/AFP via Getty Images)

Waitrose brings back free coffee

In its recent effort in the battle for the middle-class grocery shopper, supermarket Waitrose is once again is bringing back free hot

coffee to entice shoppers into its stores.

After outrage over the withdrawal of the offer during the pandemic, the company told the 9 million members on its My Waitrose loyalty scheme that they would again be entitled to a complimentary americano, cappuccino, latte or tea once a day regardless of whether they bought anything – as long as they have their own reusable cup.

Keep ReadingShow less