Be it crisps, confectionery, breakfast cereals or soft drinks- Britons lately seem to be smitten by American range of products and are thronging in large numbers to the stores that sell such a range.
Brits always had a sweet tooth and a special sweet spot for candies and chocolates from across the pond. The liking has only spiked in the past couple of years due to increasingly better availability in many stores across the country.
Imtiyaz Mamode, whose Premier store in Gosport, Hampshire, is known for stocking a wide range of American products, agrees that demand has increased in recent years though it was always there.
“The liking was there for a long time but it was really hard to get such products for people. Some used to buy from eBay or Amazon but the prices were extremely high. We started stocking the products and kept the margin low and eventually, basket value increased. The demand was always there but there was a gap in the market so we just tried fulfilling the gap and it worked very well for us,” Mamode told Asian Trader.
Amrit Singh of H & Jodies Nisa Local in Birmingham feels that demand for American range of confectioneries and snacks has grown consistently, year by year.
Confectionery wholesaler Hancocks too agrees with the retailers’ opinion.
“As more new and exciting brands are introduced to UK shoppers, the more they want to try more. The exciting flavours and sour tastes are certainly popular,” Chris Smith, Marketing Communications Manager at Hancocks, told Asian Trader.
Hancocks has been stocking American brands for over 20 years. Over the period, the wholesaler has introduced some exciting new brands as well as ones in the UK market, Smith said.
Why so popular
One of the major reasons for the rising popularity of American confectionery and other products is taste.
For example, the average bar of British chocolate focuses more on cocoa than sugar, which provides the rich, creamy texture in Dairy Milk or Galaxy. But Hershey's bars from the US have less cocoa and more sugar, which means they have a sweeter taste.
Mamode too echoed a similar opinion when he pointed out how Pepsi in the UK tastes different from the one available in the US.
“It is not just about sugar but the taste sometimes for some products is completely different than the UK one. Customers who want American products are happy to pay higher prices, sometimes almost double as compared to their UK counterparts,” he said, adding that such customers “don’t care about the price” even if it is a pound or so extra.
American line from Imtiyaz Mamode's Premier store in Gosport
Peanut butter in the UK lacks the dense flavours associated with American brands such as Reese’s, said Mamode, citing popular customer feedback. Once hooked, people tend to form strong affiliation for the American range and price does not come into picture.
Apart from taste, a wider range in the US too seems to entice Britons a lot.
Singh from Nisa Local pointed out that the US market enjoys far more range of flavours and cross-brand collaborations as compared to what we have.
“In America, they seem to have more flavours of everything. All sorts of different cross cross brand collaborations keep happening which leads to a wider range of flavours- something which appeals to Britons a lot,” Singh told Asian Trader, adding that “what we got in compared to what they have are two different worlds apart”.
Apart from taste and range, American products also quite noticeably stand out owing to its packaging and shape. Like, candies are bigger than ones from the UK hence more “photogenic”- a fact which makes them social media stars.
Social media is playing a very pivotal role here, pushing the popularity of such ranges with its never-ending hashtags and trends. It ramps up the desirability of certain products, due to which shoppers, especially millennials and Gen Z, leave no stone unturned to find a shop that stocks them.
Bestsellers and Suppliers
Majorly, candies, chocolates, breakfast cereals, crisps and soft drinks from US are in huge demand.
“Coca Cola vanilla is our best selling line. People wait for the product to be available as the product usually remains out of stock. Some ask us to pre-book five or four cases for them whenever it gets out of stock,” Mamode said.
Fanta Blueberry is another very sought after product at his store as people, who like it, are often on the lookout for what they like to call it as “rare gem”.
Both Mamode and Singh named Jolly Rancher hard candies as their bestselling line. Hershey's, Reese’s, Faygo, Jelly Belly, Calypso, Airheads and Mike and Ike also enjoy a huge fan following.
American Crisp brand Cheetos Flamin Hot, despite being hot and spicy, is another huge hit. So is Takis, a hot and spicy Mexican brand.
Warheads in extreme sour flavours and Sour Punch are also gaining popularity, revealed Hancocks.
Finding a good supplier is the key here since the supply is extremely patchy and comes with a high price tag. A great place to start and exploring are wholesalers American Fizz and Sweet and Glory.
Image from Hancocks
Wholesaler Hancocks also stocks a wide range of American brands, including many that are exclusive to the wholesaler including Warheads, Sour Punch, Red Vines and Tootsie confectionery brands along with the regular popular ones.
“All American ranges, including sweets, candy and chocolate, drinks and snacks, are compliant with UK food legislation and products are screened and verified by Hancocks’ own in-house technical experts,” Smith said.
Other places to procure American range of confectionery and snacks are London-based Appleton Sweets, Wholesale Sweets and Americatessen.
Challenges
The main challenge in the American line is inconsistent availability of stock, especially of the popular ones. Best selling products in this segment often go out of stock very often and that too for weeks.
Retailer Singh also claimed that inconsistencies in the supply chain is a major issue here.
“As there's no trade deal, there's no real mass purchasing available. Whatever is available, it seems to be in small batches. So if anything does really work well and gets sold out, it takes a couple of weeks, sometimes three weeks to stock it again. At the same time, it's hard to predict what's going to be popular,” Singh said.
Image from Hancocks
Mamode too admits that getting consistent supply is a huge problem. The retailer has even tried importing directly from the US but it comes with a huge container cost, not to forget extra duty and paperwork, eventually making it a cumbersome and expensive project. He, however, hopes to import directly from the US in the next couple of years.
Importing too has its own challenges as buying in bulk calls for a huge warehouse space.
Wrap
American ranges are more expensive, though price is hardly a factor for the ardent fans who are ready to pay double the amount as compared to British counterparts. Surge in demand and inconsistent supply makes it an uncertain yet still a lucrative segment.
Like Singh and Mamode, there are many enterprising retailers who have managed to make foreign lines of products as their stores’ USP.
“American confectionery will play an important role in the business over the coming years with buyers constantly looking for new and exciting ranges they can bring to the UK,” Smith from Hancocks said.
A shop, that sells American confectionery and snacks, has its aisle is filled with products in all sizes and shapes from Twinkies to Tootsie Rolls. It, thereby, opens a new world for customers, who are most likely to turn into loyal ones as they will keep returning for their favourite kick.
With just three months left in the complete ban on sale of disposable vapes, the Association of Convenience Stores, Chartered Trading Standards Institute and the Local Government Association are calling on retailers who sell vape products to prepare, be aware and ensure that they comply with the ban.
The ban on disposable vaping products is coming into force on June 1.
The ban will affect all products that are intended for one use, typically providing around 600-650 puffs in a single device. The only products that will be legal for sale from June 1st must be both rechargeable and refillable, with a maximum tank size of 10ml.
ACS has produced comprehensive guidance for retailers, backed by Buckinghamshire and Surrey Trading Standards, which outlines the steps that retailers need to take to comply with the ban, as well as their responsibilities when it comes to the rest of the vaping category, including on age related sales, recycling, and advertising.
In the guide, ACS advises retailers to sell through any existing stock of single use vapes before June 1st to avoid possible commercial losses and enforcement action.
Any retailers that have stock left over from June 1 must remove it from the shop floor and store it away from customers, clearly labelled as not for sale.
Association of Convenience Stores chief executive James Lowman said, “The introduction of the disposable vape ban is one of the biggest regulatory changes for retailers in recent memory, with businesses needing to think carefully about how they manage their range of vaping products in the coming months to ensure that they’re ready for June 1.
"We urge all retailers to utilise our guide and get in touch if there are products that they’re not sure about.”
Kate Pike, Lead Officer for Vaping and Tobacco at the Chartered Trading Standards Institute (CTSI), said, "We welcome the introduction of the Single Use Vape ban as a positive step toward reducing environmental harm and addressing the growing appeal of vaping among young people.
"We encourage businesses to take proactive steps now to prepare for the 1st of June. We expect full compliance from that date and look forward to working together with retailers to ensure a smooth transition.
"Our priority is supporting responsible businesses, but we will take necessary action against non-compliance where required."
Cllr David Fothergill, Chairman of the Local Government Association’s Community Wellbeing Board, said, “The ban on disposable vapes is an important step in reducing waste and protecting young people. With over five million thrown away each week, they have become a major challenge for councils to manage.
“With the ban coming into force on June 1st, we encourage retailers to prepare now to ensure a smooth transition. Councils and Trading Standards teams will work with businesses to support compliance, but retailers must take responsibility for reviewing their stock and only selling legal products after the deadline.”
Wholesalers have begun communicating the dates from which they will stop selling disposable vaping products to retailers, with major wholesalers committed to compliance for all of their customers.
Federation of Wholesale Distributors chief executive James Bielby said, “Wholesalers are working with their retail customers to help sell through disposable vapes ahead of the ban coming into force on June 1.
"Retailers won’t be able to purchase non-compliant stock from wholesalers in good time ahead of the ban, to ensure they won’t be left with products they can’t sell in June. ACS’s guidance is invaluable for any retailers concerned about what they need to do in order to be compliant.”
In response to recent reports that rolling tobacco is now more valuable per gram than some precious metals such as silver, Imperial Brands is encouraging retailers to ask their local MP to rethink excessive levels of excise applied to tobacco products to avoid an upsurge in crime and abuse against retailers.
Last November’s budget applied a Recommended Price Index (RPI) + 12 per cent excise rate on hand rolling tobacco products in the UK.
The UK now has the highest excise duty in Europe – six times higher than in Spain, and five times higher than in Germany.
Andrew Malm, UK Market Manager for Imperial Brands, said, “We now have a situation whereby hand rolling tobacco is more valuable per gram than silver, making local retailers and convenience store owners in the UK as much of a target to thieves as jewellery stores.
“Not only does this taxation drive UK consumer spending elsewhere – as, for example, a 30g pouch of rolling tobacco is now four times more expensive in the UK compared to Spain – but it also contributes to the issue of retail crime and illicit trade.
“This excessive excise duty will further incentivise organised criminal gangs to produce hand rolling tobacco illegally and sell the product through illicit channels here in the UK. Illicit trade is already a significant issue, and one which ultimately impacts on retailers and their revenue.
“As a responsible manufacturer, we will continue to engage with the Government to re-assess the current excise duty on these products as it poses a significant threat to retailers’ livelihoods and contributes to an already growing illicit market.
"We would also encourage retailers to reach out to their local MPs and councillors, ensuring that the issues their businesses are facing are highlighted and heard by relevant public officials.”
Malm's plea comes weeks after a report stated that the cost of tobacco has turned convenience stores into targets for organised crime, as it is now worth more than silver per gram.
Successive tax hikes on rolling tobacco means that a 50g pouch of Amber Leaf now costs 87p a gram – compared to 83p for silver.
It has encouraged gangs to target not only stores but also delivery vans, adding to the wave of crime hitting the retail sector.
Experts say that criminals regard tobacco theft as a low-risk, high-reward crime because the products are ‘concealable, removable and available’.
As part of Chancellor Rachel Reeves’s plan to boost the public finances, the Treasury is considering doubling the tax on tobacco – which the industry argues would further fan the black market.
The Treasury is estimated to have lost more than £50 billion in tax revenue on tobacco to the black market since 2000.
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Post Office and DPD expand partnership with international delivery services
The Post Office and DPD have on Thursday announced an expansion of their partnership with international delivery services.
Following a successful trial at 300 post offices, customers wanting to send parcels abroad can now choose from ‘DPD Classic’, ‘DPD Direct Lite’ and ‘DPD Air Classic & Air Express’ services. The international delivery services are now available at 4,100 post offices across the UK.
The Post Office and DPD partnership began in 2021 and already includes ‘Click and Collect’ and Next Day delivery services within the UK.
This announcement follows a virtual Postmaster Conference which took place on 4 March, organised and hosted by postmasters. The Post Office outlined it remained focused on expanding Mails and Parcels services to more branches, ensuring customers have access to the best-in-market, safe, and convenient options for shipping, pickup, and drop-off—both online and in-branch.
“As part of delivering our ‘New Deal for Postmasters’ it’s vital that we strengthen postmasters’ offer to customers. Expanding our already successful partnership with DPD is a demonstration of this,” Neil Brocklehurst, Post Office acting chief executive, said.
“In today’s fast-paced world, customers and businesses expect international parcels to reach their destination in a matter of days and having DPD international delivery services available provides them with the options to meet their needs.”
Elaine Kerr, DPD UK chief executive, commented: “We really value our relationship with the Post Office and introducing international services is the logical next step, with online and buy-in-branch now well established. We have the largest delivery network in Europe and deliver to over 200 destinations worldwide.
“Our approach is designed to make it easy and affordable to find the right international service with free tracking included and duty and customs made as straightforward as possible.”
A four-week trial has been running since February to get postmasters feedback on guides and other self-help tools to support them in selling and promoting DPD international services in branch.
“It’s already been a great experience,” Phil Ballantyne, peer support postmaster from Appleby, and who was part of the trial said.
“I’ve been able to save customers £3, they are getting a better service, and the branch is receiving even better remuneration compared to alternative services.”
A Southowram retailer has helped 100 children from the local primary school enjoy a hot breakfast through his retail connections with Parfetts, setting new benchmark of how a convenience store can impact its community.
Jeevan Chatha, who runs the Go Local Extra store on Law Lane in Southowram, made the donation as part of his broader support of local causes.
Since buying the store in May 2024, Chatha has established it as a key part of the local community. He provided 100 Quaker Oat So Simple Porridge pots to Withinfields Primary School in Southowram to support the school's breakfast club.
Chatha, who attended Withinfields with his older brother and sister, was instrumental in helping to secure the breakfast pots through his retail connections with Parfetts.
He said the store plans to support the school as much as possible in the future. He also recently secured a pallet of Lucozade, which he provided to the local junior football team, Beacon Rangers FC, which plays some of its games at the school’s playing fields.
Working closely with wholesaler Parfetts, Chatha has established a very busy store that is already an integral part of the community it serves. He is on first-name terms with the school's parents and pupils.
Chatha commented, “Being part of the local community is incredibly important to me, and I aim for our store to be seen as more than just a convenience store.
"We aim to serve the community by providing the kind of store that meets all their needs while fostering community spirit by supporting vital local initiatives, such as the school's breakfast club.
“Having attended the primary school myself, I'm grateful for the opportunity to give back and maintain my connection. The school has numerous ongoing projects, and I'm eager to get involved with these as well.
"The support from Parfetts and the Go Local Extra team has been invaluable, as they encourage active community engagement.”
Chatha opened his first Go Local store last year after his father ran an independent convenience store nearby in the village for over 25 years. He worked in the store before acquiring the old village library building and converting it into a Go Local Extra store.
Michael Shanahan, regional account manager - Midland, PepsiCo UK & Ireland, said, “I was very happy to be involved with this initiative not only from a brand perspective but also supporting the local school and the community with the breakfast club, with Quaker being a very strong brand and supports healthy breakfasts which keeps you fuller, for longer.”
Parfetts is an employee-owned business, and its employees play a significant role in the company’s success and its retailers.
Guy Swindell, joint managing director at Parfetts, said, “We've collaborated closely with Jeevan and his team, who have transformed their new store into a thriving success and a vital part of the community.
"As a business, it's crucial for us to connect with our customers on multiple levels and support the causes that matter to them. With Jeevan leading the way, I am confident that this store will achieve even greater success and play an increasingly significant role in positively impacting the local community.”
A leading retailers' body has raised concern that Employment Rights Bill risks punishing responsible businesses rather than focusing on unscrupulous employers.
According to amendments tabled by the government to its flagship employment legislation, all British workers, including nearly a million agency workers, will be entitled to a contract which reflects the hours they regularly work.
Government said the amendments will offer increased security for working people to receive reasonable notice of shifts and proportionate pay when shifts are cancelled, curtailed or moved at short notice – whilst retaining the necessary flexibility for employers in how they manage their workforces.
Responding to the tabled amendments on the Employment Rights Bill, Helen Dickinson, Chief Executive at the British Retail Consortium, said, “The BRC supports the Government’s goal to ensure improved employment practices.
"We want a level playing field for responsible businesses, which means tackling unscrupulous employers and we support measures to crack down on those who exploit their workforce.
“While Government has been listening to the concerns of businesses, the latest amendments show that they have much further to go if they wish to reach a place which protects employees while supporting investment in jobs.
"We welcome the changes made around collective consultation, but further amendments are urgently needed, particularly in relation to guaranteed hours and trade unions.
“The focus of the Employment Rights Bill should be on unscrupulous employers who undermine confidence in the labour market, instead the current regulations risk punishing responsible businesses who provide employment.
"We will continue to work closely with Government on the future of the Bill to ensure a progressive approach that avoids raising the costs of employment for those already doing things well and limiting the flexibility for staff, which is so important in retail.
"This pragmatism and collaboration also needs to continue beyond the passage of the Bill, as the implementation detail of various areas is still to be worked through.”
Calling the bill "biggest upgrade to workers’ rights in a generation", Deputy Prime Minister Angela Rayner said that for too long millions of workers have been forced to face insecure, low paid and irregular work, while the economy is blighted by low growth and low productivity.
"We have been working closely with businesses and workers to progress this landmark bill and deliver our Plan for Change - unleashing growth and making work pay for everyone."