A South London high street has been described as going “downhill” by locals, with some saying they “don’t feel safe anywhere” after a series of reported knife fights in the area. London Road in Norbury, also known as Norbury High Street, sits in the north of Croydon borough, with trains connecting the town centre to central stations such as London Bridge and Victoria.
Croydon Council announced on Monday that Norbury High Street would be the first of the borough’s town centres to benefit from a series of “blitz” clean ups from the authority, in order to restore a sense of “pride”. Works to the street include tackling fly-tipping hotspots, removing graffiti, gully cleansing and jet washing pavements if necessary.
The council said in a statement that Norbury High Street had been identified as a priority area based on data from the Love Clean Streets App.
Tina McIntyre (Photo: Joe Coughlan via LDRS)
Tina McIntyre, 61, was born and raised in Norbury. She said that she still uses the high street “all the time”, despite the area becoming dirtier in recent years.
Ms McIntyre told the Local Democracy Reporting Service (LDRS): “The last couple of years, it’s gone really down. It seems to have picked up a little in the last couple of months I reckon… All of a sudden all of the bins went and it was a nightmare. And they’re saying don’t throw rubbish, well where are you supposed to put it?”
The resident said that she rarely goes down the street at night anymore. She said problems such as overgrown trees covering street lights make residents feel less safe in the evenings. Ms McIntyre said: “It is dodgy around here. It was never like this before. It’s gone downhill in that sense… Someone would always say, ‘Oh, there was another fight down in Norbury,’ and shop windows get smashed. I don’t feel safe anywhere really anymore.”
Desmond Booth, 51, has been living in Norbury for over 30 years and said fly-tipping can be an issue due to the lack of bins in the area. He said he also chooses not to come out on the street at night due to antisocial behaviour outside the shops.
Mr Booth told the LDRS: “There’s too many kids hanging around certain areas, too much drinking. I don’t find it intimidating, but it depends. That mostly happens in the evening, not in the daytime… There aren’t many street lights around.”
Croydon Council carried out a trial last year of halving light levels from street lights on main roads between midnight and 5am. Council documents from February this year found that the initiative could save the council £967,000 a year.
Jason Perry, Executive Mayor of Croydon, told the LDRS: “The tree cutting programme is something that we are looking into at the moment. The street lights are relatively new in Croydon so as people have pointed out, sometimes they are obscured by branches, so that is something that we will look out for.”
Hopy Zonzholot claims fights on the street are a bigger issue than the litter problem. (Photo: Joe Coughlan via LDRS)
Hopy Zonzholot, 43, has owned a grocery on Norbury High Street for the past 11 years. He claims that while he rarely notices problems with rubbish in the area, fights between teenagers have occurred regularly outside his shop.
Mr Zonzholot told the LDRS: “Just opposite, sometimes the kids fight. When they fight, if you call the police they don’t come [straight away], they come after. They’re very violent, with knives and all that kind of stuff. Recently it’s been kind of quiet but it was all the time. I feel safe, right now it’s all right but before then it was every two weeks.”
Met Police crime data shows that there were 15 reported knife crime offences between January and June of this year in the Norbury and Pollards Hill ward, averaging at three offences a month. The data also states that 148 cases of violence against the person were reported in this time. These offences are defined as including harassment, assault and bodily harm.
The shop owner said he rarely sees police coming to the area when they are called. He also said he feels violence in the area is a much greater problem than litter and graffiti, and would rather see the council do something to target crime. He said: “They only come when they want to do the things they want to do. If we want them to do something for us, they do not.”
The Mayor of Croydon told the LDRS that the council was working very closely with the police to tackle antisocial behaviour in Norbury. He said the authority was coming up with specific ways to deal with the issue and recognised some areas may experience more problems than others.
He said: “I think that it comes back to taking ownership of a space. If an area looks downbeat and unloved, then antisocial behaviour will follow. I think when we start to take pride in an area and take ownership in the local shops, then the antisocial behaviour tends to decrease hand in hand.”
Locals said the lack of bins on the street was an issue. (Photo: Joe Coughlan via LDRS)
Raj Hamel, 38, is the manager of a corner shop on Norbury High Street. He said he has never experienced any issues with fights outside his shop, and wants Croydon Council to focus on adding more bins to the area instead of targeting fly-tipping.
Mr Hamel told the LDRS: “If they want to waste money let them do it. To be honest, there’s a lot of littering going on here. That needs to be fixed more than anything. In this whole area, there’s only one public bin.”
He added: “We leave at night and it will be normal. When we come back down in the morning, there will be bottles everywhere. Like I said, there’s no bins around for people to throw items away.”
Tony Hooker, of community-based charity Litter Free Norbury, said in a statement that the group was delighted Norbury had been chosen as the first area for the council’s new clean up scheme. He said the charity welcomes anything that seeks to improve the area and is supportive of the council’s “blitz” initiative.
Mr Hooker told the LDRS: “Litter Free Norbury’s mission is to tackle issues with litter and fly-tipping in the area, engaging with residents and businesses to look to improve attitudes and challenge the council where service standards are not being maintained.”
He added: “In respect of street litter bin provisions on London Road, we have undertaken a two-year campaign to improve the bin infrastructure and are pleased to report that through engagement with the council service over 20 bins have been reinstated in the area. We believe this should negate any argument that there are no bins for people to dispose of litter responsibly.”
Andy Wiseall, Transport for London’s Head of Asset Operations, said: “It’s a top priority to ensure that our highways are safe and well maintained. We carry out regular inspections to ensure all of our infrastructure, including streetlights, are working as they should and we will make sure this is the case in Norbury. We encourage local residents to report any maintenance concerns to us and are happy to discuss proposals for investment in new lighting with the council and residents.”
A Met Police spokesperson told the LDRS: “Local officers include the London Road area on their regular patrols in Norbury and are committed to dealing with any reports of antisocial behaviour and associated criminality that are raised with them. Any call made to police will be assessed and responded to appropriately, and officers despatched in a timely manner.”
They added: “If you have any issues you wish to report, or concerns you wish to raise, then please report via the Metropolitan Police website at www.met.police.uk, or by dialling 101. In an emergency, always dial 999.”
Confectionery wholesaler Hancocks has a new manager at its Manchester store.
Nick Edwards has taken over at the helm of the store in Gorton, overseeingten staff and working closely with existing and new customers.
Under his leadership, Nick and his team of confectionery experts will be building and working closely with the customer base.
They’ll be showcasing new products which arrive in store every week and will be running trade events with amazing offers for customers and samples of new confectionery to try.
Nick, who’s from Wigan, joined the business from Tesco where he worked as store manager across Manchester, Lancashire and Merseyside.
Since joining the team at Hancocks he’s already seeing the influence social media, in particular, TikTok is having on what retailers are purchasing.
Popular choices to stay up to date with social media trends include sour sweets like Zed Candy Souracha Super Sour Candy Sauce, pick n mix for making candy salads, also Warheads popping candy and teen-focused Sweet Vibes for the unique flavour mash-ups.
Sweet toothed Nick is enjoying tasting all the new samples coming into the store. His favourite sweet is a Tongue Painter, both for the taste and texture of the popular novelty confectionery.
Manchester store manager, Nick Edwards, said: “Working at Hancocks is a dream come true - who wouldn’t want to work in a giant sweetshop?
“The role is very hands-on which I enjoy. Every day I’m getting the opportunity to meet customers from all different industries. We work closely with sweets shops, convenience stores, market traders, seasonal events and ecom sellers.
“All businesses are facing challenges at the moment with rising costs. We’re very conscious that retailers don’t have as much money to spend and their customers are on tighter budgets.
“We’re working hard to offer our customers great value in the North West, as are the rest of the Hancocks depots across the UK, by running and sharing strong offers across popular confectionery lines to help their money go further.
“We have offers on big brand confectionery, snacks and drinks. We also have excellent deals for customers on novelty confectionery items with our Knockout Novelty Deal and our Kingsway Pick n Mix Multi-buy offer. These deals mean lots of savings for customers.”
Hancocks CEO Jonathan Summerley said: “We’re delighted to welcome Nick to the biggest confectionery wholesaler in the North at our Hancocks depot in Manchester. The North West is a great region to do business in and Nick has lots of good managerial experience working in Lancashire, Manchester and Merseyside.
“We’re looking forward to seeing the store continue to grow and serve existing and new customers from across the region.”
Costs are set to continue rising amid a difficult economic outlook following the Chancellor Rachel Reeves’ Spring Statement, which brought no significant change to major tax plans announced in the October budget despite urgent calls for support.
The Spring Statement released today (26) made no specific provisions for the independent retail sector, which is facing unprecedented challenges including rising business rates, an increase in employer national insurance contributions to 15 per cent above £5,000 per annum and an above-inflation increase in the minimum wage to £12.21.
With inflation set to rise faster than expected this year, the independent retailers associations continue to call on the Chancellor to reduce costs and for further action to tackle retail crime.
The Fed’s National President Mo Razzaq said, “The Fed is greatly concerned about impending higher costs from increases in employer national insurance contributions and above-inflation increases in the National Living Wage due in the coming days when the new financial year starts in April.
“Higher government costs come at a time when the overall economic outlook looks challenging, with growth under-performing, inflation ticking up and government spending being taken away from the economy.
“Our members are key to the government’s growth agenda, which is the right goal, but this can only be achieved if we are able to afford to employ staff and help them learn and develop.”
Similar sentiments were echoed by British Independent Retailers Association (Bira).
Andrew Goodacre, CEO of Bira, said, "While we welcome the Chancellor's focus on economic growth, we are deeply concerned that the Spring Statement has overlooked the immediate crisis facing independent retailers.
"Our members are confronting a perfect storm of rising costs – from the 140 per cent increase in business rates to the National Living Wage rise and National Insurance changes – all while consumer spending remains subdued.
"The Chancellor's forecasts of improved household income may offer some long-term optimism, but they do nothing to address the immediate cash flow challenges our members face. Many independent retailers are making difficult decisions right now about whether they can continue trading under these conditions."
Bira, which works with over 6,000 independent retailers across the country, had previously outlined three key priorities for the Chancellor to address: continued investment for town centres and high streets; fully funded policing to address retail crime; and making economic development a statutory requirement for local authorities.
Goodacre added, "We specifically called for continued investment in our high streets, proper funding to tackle retail crime, and a statutory requirement for local authorities to prioritise economic development. It's disappointing that Rachel Reeves has not responded to any of these crucial areas in her statement today.
"The Chancellor spoke about being 'impatient for change' and the British people being 'impatient for change' – our members are certainly impatient for meaningful support that recognises their vital contribution to local economies and communities."
While the Spring Statement predicts economic growth and improved household disposable income, with the OBR forecasting people will be "over £500 a year better off," Bira questions whether this will materialise quickly enough to help struggling retailers.
Goodacre further added, "Independent retailers are naturally resilient and optimistic, but even the most positive business owners are finding it difficult to maintain that outlook in the current climate.
"If the government truly wants to 'deliver prosperity for working people,' as the Chancellor stated, they must not forget the thousands of independent retailers who provide jobs and services in communities across Britain."
"We urge the Chancellor to reconsider her approach before the full Budget in the autumn and engage meaningfully with the independent retail sector to prevent further closures and job losses on our high streets."
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Dubai style chocolate bar featuring a blend of pistachio and knafeh
Dubai style chocolate has taken the UK by storm with many shops stocking dupes of the popular flavour while some supermarkets are forced to impose limits on how much a shopper can buy at once.
Shoppers have been clearing the shelves of the chocolate bar which is filled with pistachio and the Arab dessert Knafeh - a shredded crispy pastry.
First created in 2021, the flavour has proven popular with UK shoppers, with stores such as M&S, Lidl, and Morrisons soon jumping on the bandwagon.
Most recently, supermarket Waitrose has joined the frenzy, adding Lindt Dubai Style Chocolate to select stores on March 23.
Soon after the launch, the supermarket has imposed a limit of two chocolates per person on the £10 bars, saying it want everyone to have the "chance to enjoy the delicious chocolate".
The Lindt bars, which contain 45 per cent pistachio and Kadayif pastry, were first launched in the UK in December.
They are one of many options, with some stores now offering own-brand versions, after the TikTok craze went viral, which was first sparked by Dubai chocolatier Fix Dessert’s Can’t Get Knafeh of It tablet.
Food influencers have taken to TikTok to post their thoughts on the ultra-indulgent bars.
Meanwhile, Lidl has announced it will be releasing its own version of the viral Dubai chocolate bar in its stores from Saturday (29).
Lidl released a £3.99 version of this with the J.D. Gross Dubai-Style Chocolate bar on their TikTok shop on March 20.
A limited stock of 6,000 bars was sold out within an hour, with around 72 bars being purchased per minute, according to the supermarket. Due to its popularity, Lidl said it will be making its own version available soon in selected stores.
Lidl also will be restricting the limit of purchase, keeping it to two bars per person.
While similar options can be found in other supermarkets, Lidl has proudly claimed their deals to be the most cost-effective upon the popular chocolate bar.
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Chancellor Rachel Reeves leaves 11 Downing Street to deliver her spring statement to Parliament on March 26, 2025 in London.
Representatives of UK's convenience sector as well as those of independent retailers have heavily criticised Chancellor Rachel Reeves for ignoring the pleas of retail in her Spring Statement, thus pushing some local store operators towards closure.
Delivering the Spring Statement today (26), Reeves did not budge in reduction in business rate relief, National Insurance hike and in minimum wages.
She said she will stick to her cast-iron “fiscal rules” and blames the Liz Truss mini-budget for pushing up borrowing rates and harming “ordinary working people” two years on.
The Association of Convenience Stores has responded to the Chancellor's Spring Statement, warning that the impact of the Government's tax increases on retailers is already being felt, with more challenging conditions to come.
ACS chief executive James Lowman said, “The Chancellor again stated today that promoting business investment is central to her strategy.
"She needs to look carefully at how increases in employment costs and business rates are in fact making it harder for businesses to invest, because at the moment our members are cutting back wherever they can to cover the additional costs hitting their businesses from next week.”
Figures from the latest Voice of Local Shops survey of over 1,000 convenience store retailers across the UK have shown that there has been a sharp decline in net staff hours in the sector - the third lowest on record since the start of the survey in 2012.
Lowman continued, “As the cost of employing colleagues rises, local shop operators are already reducing staff hours in their stores.
"For many businesses, there are no further staffing cuts to be made.
"We will see store closures and with them the loss of essential local services unless the government provides more help through investment incentives, mitigations against growing employment costs. and more business rate relief.”
After the Autumn Budget, ACS estimated that cost increases would amount to over £666m in the coming year without taking into account the additional burdens and costs of new regulations.
"This is the result of the reduction in business rates relief, the increase in employer National Insurance Contributions, and the increases in the National Living Wage rates.
Chris Brook-Carter, chief executive of retail industry charity the Retail Trust, said, “We know many retailers and retail workers have been facing an uncertain future following some of the tax rises announced in the autumn budget and today’s spring statement will have done little to alleviate their concerns.
“The number of redundancies from the sector last year was the highest since the pandemic and more retail businesses will be forced to make difficult decisions this year as they grapple with increased national insurance contributions, minimum wage rises and the reduction in business rates relief from next month.
“We see this reflected in declining wellbeing across our industry and a rise in the number of people reaching out to the Retail Trust for help. We stand ready to offer even more support to retail workers in the coming months and to assist more employers looking for help on how to manage this uncertainty amongst their staff.”
Online wholesale Faire has also criticised the Labour government for failing local and independent stores.
Charlotte Broadbent, UK general manager at wholesale platform Faire, said, “The government should be focused on helping retailers to innovate, adapt, and create spaces that bring our sometime gap-toothed high streets to life. But today’s Spring Statement failed to address any of the challenges facing the retail sector right now.
“We see first-hand how the thousands of independent retailers Faire works with are driving footfall to their local communities and encouraging shoppers to put their hands in their pockets with experiences and services that big box retailers can’t replicate.
"Small shops like these remain critical to retail’s future but the reduction of the business rates discount and other risings costs are forcing them to be ever more resourceful with what money they have left to spend on stock and keep their businesses running.
“We remain hopeful that Labour will still eventually honour its manifesto commitment to replace business rates with a fairer system that better reflects current economic conditions and addresses the unfair burden it is placing on high street businesses of all shapes and sizes.
"The government's promise for permanent lower tax rates on retail, hospitality, and leisure properties from 2026-27 is more encouraging, but proof will still be in the detail and more urgent relief is desperately needed.
"In the meantime, Faire will remain committed to helping our huge community of thousands of independent retailers in the UK be agile, with innovative digital tools and solutions to help with finding and financing amazing products, managing costs and growing their sales.”
VApril, the largest and most successful vape awareness campaign in the world, is returning for its eighth year amid record-high misperceptions around vaping and stop smoking tool.
Created by the UK Vaping Industry Association (UKVIA), the initiative comes at a critical time for the UK vaping sector, with half of smokers wrongly believing vaping is as harmful - or worse - than smoking.
Launching next week, VApril will focus on dispelling myths, helping smokers make the switch and, critically, emphasising the need for greater public education about vaping as the most effective quitting tool available.
The campaign follows the release of Freedom of Information data exposing a shocking lack of government investment in stop-smoking campaigns and comes ahead of a potential advertising ban under the Tobacco and Vapes Bill.
As part of the campaign, the UKVIA is releasing an expert interview with health psychologist and stop smoking specialist Sairah Salim-Sartoni, who shares the latest evidence on vaping and addresses the dangerous misperceptions which are blocking smokers from making the switch.
It will also be sharing a series of written and video testimonials from real vapers whose lives have been changed by the reduced risk alternative; launching an educational social media campaign to arm smokers with the facts about vaping; and rolling out a library of informative guides and infographics, including:
A five-step Start Vaping, Stop Smoking plan to help smokers make the switch
A Stay Smokefree Guide to help disposable users transition to reusables ahead of the June 2025 ban
A Responsible Vaping Guide to help vapers ensure they are being considerate of those around them
A 10 Vaping Truths factsheet which breaks down key evidence about vaping
The campaign will also include a parliamentary session to communicate the importance of vaping and public education in securing a smokefree future.
The UKVIA is also hosting its ‘Clearing the Air’ webinar - where an expert panel, including a stop-smoking specialist and a senior research nurse, will discuss how healthcare professionals can confidently talk to patients about vaping.
Said UKVIA Director General John Dunne, “Vaping has played a crucial role in driving UK smoking rates to an all-time low, helping millions finally quit for good. Yet, growing misinformation is stopping it from reaching its full potential in securing a smokefree future.
“VApril was created as our answer to the need for greater awareness about vaping and it has successfully supported smokers in making the switch for eight years.”
He continued: “To have the best possible chance of helping the remaining six million smokers transition away from cigarettes, the government must invest in public education to correct the narrative surrounding vaping. Smokers deserve to know the facts.”
In addition to the core focus of helping smokers make the switch, and correcting the myths about the proven quitting tool, this year’s VApril campaign will also deliver guidance on the key areas of "Identifying Illegal Vapes and Recycling Awareness".
This is to ensure consumers can ‘better protect themselves and the planet as they make the lifechanging decision to quit through vaping’.
VApril – as the largest vaping education campaign in the world – has supported smokers looking to quit by providing evidence-based guidance on making the switch and addressing the biggest myths and misperceptions about the most effective stop smoking tool available today.
All downloadables and resources will be accessible through the VApril.org website from the launch of the campaign.