As foreign exchange rates rattle, what’s the best way to protect your business?
Currency exchange rates displayed for public viewing on an electronic display board. Several currencies displayed, red LED on a black glossy background. Street view reflected on display.
There are numerous ways that a volatile exchange rate can hurt a business, from devaluing the dollar value of a firm that has assets denominated in foreign currencies, to impacting supply and competition.
What builds business confidence - and it is confidence that matters most - is certainty. A devalued dollar, whilst it isn’t ideal for many small firms in the US, is preferable to a highly volatile dollar. At least with certainty, strategies can be altered. SMEs can switch to domestic suppliers, and focus more on exporting their now-cheaper product or service.
The damage volatility can do to businesses is evident during the 4-year lead up to Brexit. Huge swings in GBP currency pairings were destroying business confidence, and many moved operations abroad to denominate their business with the Euro - a currency that much of the single market uses. The GBP is strengthening again now, not because of Brexit, but because we know what Brexit is now, and we know it’s happening. It was the uncertainty, not the reality that crashed the Pound.
It’s even worse today than 10 years ago too, given that SMEs are increasingly globalized. Paying overseas freelancers in a foreign currency, for example, is much more common today than 10 years ago. Many SMEs rely on the competitive wages of foreign freelancers - wages that suddenly become highly uncompetitive when your domestic currency is tanking.
How SMEs are combating volatility
One of the best ways to combat volatility and to bring about certainty is to use hedging products. A foreign currency forward is one of the most basic and common forms of currency hedging. A forward contract is an agreement to buy a certain amount of currency on a given date in the future, but at a pre-agreed price.
So, if 1 GBP gets your 1.39 USD today, you may be able to lock in a purchase of $5,000 in a month’s time at the 1.39 exchange rate (or likely slightly less, perhaps 1.38, as the broker needs a profitable margin).
This deal of buying $5,000 must go through on the specific date no matter what, unless you sell your forward contract to someone else, of course. This is a huge relief for businesses who no longer have the stress of paying a remote worker or supplier an extortionate amount of dollars in case the GBP devalues or USD appreciates quickly.
This also has the benefit of more accurate cash flow forecasting, something that’s vital for SMEs to stay on top of their finances to ensure liabilities can be met. Volatility can cause huge discrepancies and inaccuracies in cash flow forecasting, as a 5% currency swing may be enough to turn a cash positive firm into a cash negative one in a matter of days.
Buying a currency forward
Currency forwards were once an inaccessible, scary financial product that was being used by large banks and MNCs. Today, it’s a matter of any individual - not even a business - signing up to a money transfer app and pressing a couple of buttons.
It’s become so easy, in fact, that it's increasingly common for expats and remote workers to use forwards themselves. It’s also more automated than ever, so there’s no need to have a long conversation on the phone with a broker, it’s more akin to transferring funds when using online banking.
However, some SMEs would welcome the human interaction of a dedicated dealer. Many money transfer companies do have a dedicated dealer who can assist with the transfer and offer advice. This can help greatly, as they may bring new information into light, such as a way to avoid the transfer altogether, or perhaps waiting for a more preferable situation or larger value transfer.
I don’t like the commitment of a forward contract - what are my options?
Options you have indeed! There is a hedging product called an Option contract, which is very similar to a currency forward but it includes an option to not execute the currency purchase. Of course, you will have incurred a fee for such a luxury (otherwise this would be the most risk-free casino game in history), but nevertheless, the $5,000 purchase can be canceled.
This is important for firms who aren’t guaranteed to need to transfer, perhaps because their freelancers are working ad hoc and may complete a project sooner than they believe. It may also be used by people who want to hedge for a long time horizon - as the longer time goes on, the less likely your value amount is accurate regarding the currency purchase.
Of course, the longer the time horizon, the more chance a currency has swung far the other way too - in your favor. Why execute the Option if you can now buy a spot contract for an even better deal?!
This brings even more peace of mind to business owners who feel as though Forward contracts are bringing them the risk of paying well over the odds for a currency and losing out on preferable swings.
Final Word
Fx forward contracts, along with options, are a great way to bring more certainty to a firm’s finances. This is particularly relevant given the upcoming volatility that’s forecasted, and a USD that was continually weakening.
There are other hedging products too that may be more appropriate. This is perhaps the biggest benefit of a (free) dedicated dealer that many FX firms offer - they can understand your needs and advise accordingly. Not just your needs, but your tolerance to risk and mentality too.
Total Till sales growth slowed at UK supermarkets (+3.2%) in the last four weeks ending 28 December 2025, down from 3.7 per cent in the previous month, according to new data released today byNIQ.
After a slow start to December 2024, food sales rallied in the final three weeks leading up to Christmas, with sales hitting £14.6bn, helped by intense discounts and increased promotional activity.
“In the last four weeks we've seen the highest levels of promotions in the last three years, with 27 per cent of all FMCG sales being purchased on promotion, with branded promotions at 37 per cent of sales,” Mike Watkins, NIQ’s UK Head of Retailer and Business Insight, said.
“This has no doubt helped to boost purchasing over the Christmas period. In particular, this was led by Tesco and Sainsbury’s where promotional spending on FMCG increased to 35 per cent and 34 per cent respectively as these retailers engaged shoppers with big loyalty app savings.”
NIQ data reveals over the last four weeks, in-store visits were up 8 per cent helping in-store sales to increase 3.6 per cent on this time last year. This came at the expense of online where sales fell -1.7 per cent with online share falling to 11.9 per cent from 12.5 per cent a year ago. The timing of Christmas Eve will have given a boost to stores with Monday 23 December the peak shopping day.
Despite the decrease in online share of sales, Ocado (+13.9%) was the fastest-growing retailer over the last four weeks, while the discounters were the fastest-growing channel (+5.5%). Aldi and Lidl’s combined market share increased to 16.3 per cent, up from 15.8 per cent a year ago.
In contrast, trading over the last four weeks was more challenging for the convenience channel (+2.4%).
Moreover, Tesco (+4.5%) grew market share, with Sainsbury’s (+3.1%) holding market share with both retailers seeing strong increases in visits and new shoppers. Marks & Spencer momentum continued (+6.8%) and this resulted in its highest ever market share of 4.8 per cent on record.
NIQ data shows that in the last four weeks, shoppers put fewer items in their baskets, with an average basket value of £21.95, down 4.9 per cent compared to last year. This suggests that shoppers are still bearing the brunt of the high cost of living. This is despite dissipating food inflation at 1.8 per cent compared to 7.8 per cent a year ago.
“Overall, it was a good Christmas for most food retailers with sales growths in line with the expectations that had been set in the last three months,” Watkins noted.
“The topline growths were helped by the return of low inflation but also by shoppers being inclined to buy more in the final week leading up to Christmas Eve. However, shoppers still had to spend more money this year on household bills before buying Christmas indulgences and this may have taken the edge off the growth in some other categories such as alcohol and also household.”
With shoppers purchasing items to celebrate the festive season with family and friends, NIQ data shows that there was a significant boost in sales for sushi (+20%), olives and antipasti (+10%) as well as chilled bread (+12%), nuts (+10%) and fresh and frozen fruit (+10%).
There was also strong growth across the major supermarkets for fresh produce (+7.4%), bakery (+4.8%) and soft drinks (+3.6%). Sales for meat, fish and poultry also fared better than the same period last year - with value growth up 4.4 per cent and 2.1 per cent in unit growth. Confectionery also did well with 13 per cent value growth and 5.5 per cent unit growth. Health and Beauty also performed well at 6.3 per cent.
NIQ data also shows that sales for beers, wines and spirits fell flat with sales weakening to -1.6 per cent value growth and -1.3 per cent unit growth. However, sales rose for stout (+13%), maybe influenced by the challenges around draft supply of Guinness to pubs.
“Looking ahead to 2025, we expect shoppers to keep managing their budgets by shopping smart and shopping around for wherever the savings are the most attractive,” Watkins said. “This means that shopping ‘little and often’ will continue with omnichannel shopping becoming an even bigger consumer trend across the industry.”
One of the victims of the UK’s infamous Post Office Horizon scandal, Christopher Head OBE, has called on the government to urgently address issues with the redress schemes set up to compensate those affected.
In a letter dated today (7), Head has called on to Minister Gareth Thomas and Secretary of State Jonathan Reynolds to take concrete corrective actions at the earliest, detailing the "unfairness" and inconsistencies plaguing the schemes administered by the Post Office and the Department for Business and Trade (DBT).
This marks a follow-up to a previous letter sent in November 2024, which, according to Head, remains unacknowledged. His latest correspondence highlights delays, adversarial processes, and the mental toll on victims.
In the letter shared on X, Head expressed grave concerns about the "Fixed Sum Awards" system, which offers £75,000 or £600,000 compensation, depending on the scheme. He revealed that some claimants are opting to accept these amounts despite evidence suggesting their claims could be valued much higher.
He writes, "Only yesterday I received yet another email from a claimant I have been assisting for many months in the HSS scheme, who due to anxiety, stress and mental health problems is opting to accept the Fixed Sum Award of £75,000 even though I have advised it is likely from a legal perspective her claim is valued at a much higher level."
Head also warned that the rigid nature of these awards risks undermining the government’s promise of "full and fair redress." Inquiry Chair Sir Wyn Williams had previously raised concerns that fixed awards might be "lost forever" if claimants pursued a full assessment route.
Head criticized the absence of accessible legal support for claimants, many of whom cannot afford the necessary advice. He argued that victims should not bear the financial burden of a scandal caused by institutional failings.
He writes, "Post Office may have caused the original harm, but the harm is being further exasperated by the redress processes. If someone can clearly demonstrate they have a claim that exceeds £75,000, they should be able to receive this amount immediately under the current guidance and then advance a claim for the outstanding balance, which relieves the financial worries they may have and making the remaining process more tolerable."
Head highlighted disparities in how interest calculations on losses are handled across different redress schemes, describing the process as inconsistent and unfair. Using his own case as an example, he noted a significant difference between what he was offered and what he should have received under the methodology applied in other schemes.
“The approach is not consistent, which means we have further unfairness,” he wrote, adding that an independent oversight committee could help ensure fairness and consistency.
Head proposed specific reforms, including removing the “legally binding” stipulation on second-panel assessments in the Group Litigation Order (GLO) scheme. He also urged the government to give final reviewer Sir Ross Cranston a broader remit to resolve disputes earlier in the process.
He concluded by criticizing what he described as a "damage limitation and PR exercise" by Whitehall, rather than a genuine effort to deliver full redress.
Head urged ministers to act swiftly to prevent further harm to victims and ensure the redress process meets its promises.
"The overarching aim of every scheme should be fairness, consistency and benefit of doubt towards the Sub-Postmaster, Postmistress, employees or family members," he states.
Head recently received OBE for services to justice alongside fellow Post Office scandal victims Lee Castleton, Seema Misra and Jo Hamilton. Head stated that despite the OBE being a "huge honour", it was a "double-edged sword" as he, with many others, had not received full redress.
He was falsely accused of stealing more than £80,000 from his branch in West Boldon in 2006 before the criminal case against him was dropped. Head, who became the youngest sub postmaster at the age of 18 when he took over the West Boldon Branch, was then pursued by the Post Office through the civil courts.
The Post Office Horizon scandal saw more than 900 sub postmasters being prosecuted between 1999 and 2015 after faulty Horizon accounting software made it appear that money was missing from their accounts.
Hundreds are still awaiting compensation despite the previous Conservative government announcing that those who have had convictions quashed are eligible for £600,000 payouts.
A break-in at Zen Vape and Smoke Supplies’ new premises in the Houston Industrial Estate, in Livingston, West Lothian, has delayed the store’s grand opening, scheduled for tomorrow (8 January).
The incident, which occurred on New Year’s Eve, caused extensive damage to the store’s entrance, locking the business out of the property and halting progress on the site.
The intruders targeted a stockpile of fireworks, making off with rockets, Roman candles, and blue smoke bombs. The store is offering a cash reward for information leading to the identification of those responsible, urging the public to report any suspicious activities involving the sale of fireworks in the area.
“We're asking if anyone has information on boys who are trying to sell fireworks or have came into a large amount through suspicious means,” the business said in a Facebook post.
The damage has forced the shop to remain at its current Bathgate location, which had been scheduled to close after New Year’s to facilitate the move.
In a social media update on Sunday, Zen Vape announced that the Bathgate store would reopen temporarily on 6 January, to serve customers while repairs are carried out at the new Livingston property. The company highlighted the financial toll of the incident, noting that repair costs have added “thousands of pounds” to the relocation budget.
“We would really appreciate it, if you guys could still shop with us. As the repairs have added thousands of pounds on to the move to our new shop,” the post read.
Zen Vape and Smoke Supplies had announced its move to the larger Livingston premises in November 2024 after a year of rapid growth in Bathgate. The new location was chosen to increase stock capacity, expand the product range, and facilitate the launch of an online store.
The break-in is under investigation.
“Around 11.30am on Wednesday, 1 January, 2025, we received a report of a break-in to and theft from a premises on Grange Road, Livingston. Enquiries are ongoing,” a Police Scotland spokesperson said.
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PC John Sharp with the Thorne Shop Watch poster which is given for businesses to display once they have signed up to the scheme
A police-led initiative to combat retail crime in Thorne is yielding positive results, with over 15 shops now actively sharing intelligence about prolific offenders.
The Shop Watch scheme, launched in September 2024 by Doncaster East Neighbourhood Policing Team (NPT), has created a robust network of retailers committed to tackling theft and criminal activity in the town.
The scheme covers Thorne town centre and Quora Retail Park, offering a platform for retailers to share real-time information about offenders.
Information shared through Thorne Shop Watch saw one persistent offender get brought into custody, with retailers in the town also using the network to share knowledge about the whereabouts of another.
“The Shop Watch scheme was set up to create a direct line of communication between ourselves and other retailers and since its inception, we've seen businesses share crucial intelligence about offenders,” Doncaster East NPT Inspector Alison Carr said.
“This helps us to track their movements and patterns of behaviour which ultimately improves our chances of arresting them and ensuring that justice is delivered.
“A joined-up approach involving as many retailers as possible really is the best way to combat retail crime as it allows us to be proactive and keep on the front foot.”
Inspector Carr urged more businesses to join the initiative.
“It's been really encouraging to see businesses in Thorne sign up to the scheme and we now just want to expand this network as much as possible across the town,” she said.
"So if you haven't already, please consider signing up to the Shop Watch scheme as it really will help us to tackle shoplifting and retail crime."
The businesses who join the Shop Watch sign up to an information sharing agreement and will receive tailored messages and warnings, including photos of known shoplifters and people of interest.
They will also be given a poster showing they are part of the scheme which they can display in their shop windows.
Diageo, maker of Johnnie Walker, Don Julio Tequila and Guinness, has unveiled its annual global trends report which reveals how and why consumers will socialise over the next year.
Based on AI analysis of over 160 million online conversations across the world, Distilled 2025 offers detailed insights into what is driving discussions globally and the current trends shaping consumer decision-making.
This year’s edition builds on the success of the inaugural Distilled report. In its first version, the study uncovered and classified five key global consumer trends: Neo-Hedonism, Conscious Wellbeing, Expanding Reality, Collective Belonging and Betterment Brands. In this year’s report, Diageo has explored how these five macro trends have evolved over the past 12 months and used them to offer new foresights into trends likely to shape consumer behaviour this year.
The report identifies that in 2025 we will see a further rise in consumers:
Practicing moderate drinking by ‘zebra striping’ - the behaviour of alternating between alcoholic and non-alcoholic beverages during a single social occasion. This reflects the broader rise the report uncovered in online conversations around self-care, wellness and slower social interactions: a 79 per cent year-on-year growth in discussions around “decelerated occasions” (one of the largest increases identified) and a 37 per cent rise in discussions around ‘celebrating self-love’.
Spending more time and money on single unique products or experiences – or making the most of ‘one night only’ to create once in a lifetime memories. The report found that conversations about making the most of unique products and events have risen 83 per cent year-on-year (5.6 million conversations) alongside a 42 per cent increase in consumers talking about alternative social spaces such as virtual reality gaming lounges, hybrid physical-digital venues or pop-up bars – all offering new ways for people to connect and socialise.
Integrating AI into their daily lives: Conversations around AI-enabled relationships are up across every region globally – 83 per cent worldwide with the largest growth in Europe (96%) and North America (91%). The report explores how as AI evolves, it will likely become a more trusted aid in navigating daily choices and how this is already being seen through everyday consumer applications from banking digital assistants to fitness apps with personalised training plans and real-time health insights, transforming the relationship between consumers and brands as a result.
Seeking deeper connections in online and offline communities: The report shows a 121 per cent surge globally in discussions about connecting passionate fandoms – over 32 million conversations and the highest conversation increase identified.
“Distilled 2025 delves into the biggest trends shaping socialising this year - from the rise of the ‘zebra striping’ phenomenon to people worldwide wanting to spend their well-earned money on one incredible experience,” Cristina Diezhandino, chief marketing officer at Diageo, commented.
“People socialising goes back thousands of years and by tracking how it evolves, it helps us, and our brands, to stay deeply connected with our consumers.”
Distilled 2025 is a key component of Diageo’s Consumer Choice Framework, a methodology that helps deepen the company’s understanding of consumer motivations and ultimately shape the future of socialising by tracking long-term trends.
The report is powered by Diageo’s Foresight System - a proprietary AI-driven listening tool developed in partnership with data and insight partners Share Creative and Kantar. It combines in-depth quantitative analysis of conversations from an array of online sources including social media platforms, forums and digital media with expert foresights to provide a nuanced understanding of emerging cultural signals and consumer expressions.