Workers from supermarket Asda today (9) held demonstrations to mark the start of an equal pay claim involving more than 60,000 staff.
In Manchester, dozens of Asda workers demonstrated outside the Civil Justice Centre, where the case began this morning. In Brighton, Asda staff protested at the TUC congress, where delegates debated GMB’s motion on equal pay for Asda workers.
The case, expected to last three months, centres on the fact the predominantly female retail workforce is paid up to £3.74 per hour less than the predominantly male warehouse workforce.
The GMB has described the case as the biggest ever in the private sector, with the tribunal hearing expected to last three months. Those behind the claim, brought forward by law firm Leigh Day, argue that retail work is of equal value to the company as warehouse work.
A spokesman for the law firm said if the claim was successful staff in the underpaid roles would be able to claim six years' worth of back pay as compensation. It is the second stage of a long-running case which began in 2014.
Nadine Houghton, GMB National Officer, said, “Asda workers are making history. The result of this hearing will call time on the retailers undervaluing their predominantly women shop floor workers.
“The entire retail sector has been built on the structural undervaluing of women's work - but GMB members are changing this. When the court finds shop floor work is of equal value to warehouse work it will be time for ASDA’s majority owners – TDR Capital – to get round the table and begin settlement talks to resolve the sex discrimination in ASDA’s pay structure.
“The new owners have loaded billions of pounds of debt on to ASDA’s balance sheet – yet last year they reported a pre-tax profit of 180 million pounds. TDR Capital was founded by now billionaire, Manjit Dale – there is enough money to pay these women what they are owed.”
Lauren Lougheed, Leigh Day partner, said, “The equal pay team at Leigh Day is very encouraged by the huge success we experienced just last week on behalf of the many thousands of women we represent who have been fighting for equal pay at Next.
“We hope we will also be successful in the parallel claim we are bringing on behalf of more than 60,000 clients against Asda. If we win at this Stage 3 hearing, Asda will then have to prove that there is a genuine reason for the pay difference between store workers and warehouse workers which is not based on sex.
“Next bosses failed to do this and our clients won. We are confident that the same will be true in the Asda claim.”
Asda said it respected the right of staff to bring the case but "strongly rejects" claims that pay rates are influenced by gender.
A spokeswoman from Asda said there was a range of different job roles working in retail and warehouse positions.
"We continue to defend these claims because retail and distribution are two different industry sectors that have their own distinct skill sets and pay structures," she added.
Shock figures from the Office for National Statistics released this month reveal that transport and storage sector firms (the category which includes logistics, parcels, haulage and warehousing employers) have a cash crisis. The sector has the lowest cash reserves of any industry, including their manufacturing and retail partners.
The ONS’s Business Insights and Conditions Survey dataset, Wave 123, reveals that, compared to any other sector, more transport & storage companies have no cash reserves, says the home delivery company, Parcelhero.
Parcelhero’s Head of Consumer Research, David Jinks, a Member of the Chartered Institute of Logistics and Transport, says: "Companies were asked: 'How long do you expect your business's cash reserves will last?' Of those who responded who are listed as currently trading, a whopping 36.8 per cent of transport & storage firms say they have no cash reserves.
The position has worsened rapidly since the first time the question was posed in June 2020. At that time, of the transport and storage companies currently trading which responded, the number reporting they had no cash reserves was too small to register in the survey.
"The situation is even bleaker when we compare the transport and storage companies’ cash reserves with their partner firms in the manufacturing and retail sectors," Jinks continued. "Only 10.9 per cent of manufacturing companies currently trading report they have no reserves. Similarly, just 16.4 per cent of currently trading retail sector companies say they have no cash reserves.
"In fact, construction is the only business sector to have anything approaching a similar number of companies with no cash reserves. 25.5 per cent of construction firms reported that they are out of cash reserves. That’s still over 10 per cent fewer than the transport and storage sector.
‘Believe it or not, looking deeper into the figures, there’s even worse news. A further 12.4 per cent of transport and storage firms say they have less than a month of reserves left. In fact, only a meagre 12.9 per cent report they have more than six months of cash reserves. Compare that to June 2020, when a robust 25.4 per cent of transport and storage companies had more than six months of reserves.
Jinks said that the awfulness of the figures is highlighted by the fact that only 5.1 per cent of manufacturing companies say they have less than a month of reserves and a healthy 29.8 per cent say they have more than six months of cash. Among retailers, only 6.3 per cent say they have less than a month of cash reserves and 27.7 per cent have more than six months of cash reserves.
"Perhaps the most telling figures are those of the sector with the healthiest cash reserves. The information and communication sector reported only 7.2 per cent of currently trading companies have no reserves, just a further 1.8 per cent have less than a month’s reserves and a staggering 46.5 per cent of the sector have more than six months of cash reserves. That puts the cash issues facing the transport & storage sector into perspective.
Jinks concluded that it will be those transport and storage companies who are partnered with retailers with strong in-store and online sales that will perform best. Parcelhero’s “2030: Death of the High Street” report, which has been discussed in Parliament, reveals that retailers must develop an omnichannel approach, embracing both online and physical store sales."
Shops will not be compelled to accept cash, a government minister has said, despite concerns that certain marginalised people could be excluded where cash isn’t accepted.
As part of an inquiry into the acceptance of cash, economic secretary to the Treasury Emma Reynolds told the Committee on Tuesday (28) that the government has no plans to compel big or small firms to accept cash.
"We have no plans to regulate businesses - big or small - to compel them to accept cash," she said.
The UK was "not anywhere near" being a cashless society, with convenience stores planning to accept notes and coins for years, said Reynolds, adding that tackling digital exclusion was still key for those who might struggle.
Members of the committee pointed to evidence they had received from victims of domestic and economic abuse who said they only had an escape route with cash.
Card payments dominate ways of paying, and consumers are increasingly using their smartphones to pay for things.
However, notes and coins were used in a fifth of shop transactions last year, according to the British Retail Consortium (BRC), as shoppers found cash helped them to budget better.
It was the second year in a row that cash use in shops had risen following a decade of falls.
Bank branch and ATM closures have prompted concerns around the ability to use cash, as have the struggles among some people to pay in cash for goods and services such as shopping and parking.
Reynolds later told the hearing: “I think we’re saying that businesses should have the flexibility to offer the choice in payments that they think their customers need and that we are not minded or we don’t have any plans to regulate to force business to accept cash. But we do know that there are many businesses who still do.”
She said a plan to force businesses which provide essential services to accept cash would not be easy to implement because, “it’s so difficult to define… where would it stop and where would it end?”.
She later added: “As I’ve said, the focus of the government is on the access to cash regime, which does relate to the acceptance of cash, because if businesses don’t have places to go to deposit cash, that’s when they stop accepting cash.
“We don’t have a plan to go towards a cashless society. Yes, we do want to ensure that we’re at the leading edge of innovation and we do want to combat digital exclusion but we think there is a role for cash going forward, otherwise we wouldn’t have been committed to the access to cash regime and to 350 banking hubs.”
Commenting on Reynolds' declaration, Ron Delnevo, chair of Payment Choice Alliance, expressed hope that Treasury Committee will most likely recommend some legislation to guarantee the British public can use cash.
"Also in February, the Payment Choice Alliance will be in Parliament meeting with MPs who support cash and Payment Choice. There are hundreds of them, including 70 per cent + of Labour MPs," he stated.
Almost half of UK consumers intend to spend on Valentine’s Day this year or have already started to spend on it, bringing an immense opportunity for retailers to utilise the popularity of this occasion and encourage larger basket sizes and boost average spending.
GlobalData’s latest report, “Retail Occasions: Valentine’s Day Intentions 2025,” reveals 69.3 per cent of UK 25–34-year-olds intend to spend on this occasion, marking a 7.8 percentage points (ppts) uplift on 2024 intentions. This age group will account for almost a quarter of Valentine’s Day shoppers in 2025, meaning this is a core target demographic for retailers.
Zoe Mills, Lead Retail Analyst at GlobalData, comments: “Intention to spend on Valentine’s Day is high, but few consumers have started to spend on this occasion so far in January, meaning retailers still have plenty of time to entice shoppers to purchase.
"The grocers are in the best position, with the intention to spend the highest among the food and drink and gifting categories. Romance-themed meal deals including prosecco/champagne, should be promoted at the front of stores.
“However, with the target audience likely to have children, retailers should also include Valentine’s Day-themed products that appeal to a much younger audience. Retailers should emulate Marks & Spencer’s range, including items like Love Hearts Biscuit Kits, enabling adults and children to decorate heart-themed biscuits.”
While partners are the main recipients among Valentine’s Day gift shoppers, more consumers intend to spend on their children for the event, highlighting that this occasion is not just about romantic love but also familial love, coupled with self-love and the appreciation of one’s friends.
Mills continues, “There is ample opportunity for retailers to broaden their reach with this occasion and ensuring a variety of more generic love-themed designs will enable their products to be gifted to a broad range of recipients. 11.9% of Valentine’s shoppers intend to purchase gifts for friends, up 3.2ppts on 2024.
"This trend is driven by Gen Z consumers, with 59 per cent of this generation stating that Valentine’s Day is not just an occasion to treat their partner and that they like to buy gifts or cards for other loved ones. Events such as Galentine’s Day parties, celebrating friendship, may still be niche but must not be ignored by retailers.”
GlobalData expects that food and drink gifts will be the most popular among Valentine’s Day shoppers, and retailers must ensure plenty of food and drink gift sets to appeal to shoppers, focusing on confectionery and alcoholic drink gift sets.
Mills concludes, “Retailers must focus on food and drink gifts, where the intention to spend is high. The higher intention to spend on these items also implies that Valentine’s Day gifts are more of a token than an excuse to splurge on premium options such as fine jewellery, and retailers must ensure a broad pricing architecture to appeal.
"Flowers are also an accessible option for male Valentine’s Day shoppers, and providing a broad range to cater to different colour preferences is crucial.
"Red roses or red and pink bouquets should not be the only options; fun and colourful bouquets could appeal to those looking for something less traditional and more generally to those seeking these gifts for friends.”
In a bid to better protect young people and prevent knife-related violence, the government has announced tougher age verification measures for online knife sales and a ban on doorstep deliveries of bladed weapons.
These new rules are part of a broader strategy to halve knife crime within the next decade.
Under the new regulations, online retailers will be required to implement a stringent two-step verification process. Customers purchasing knives will need to provide photo identification, such as a driving licence or passport, at the point of sale and again upon delivery. Additionally, delivery companies will only be permitted to hand over bladed articles to the individual who made the purchase, with doorstep drop-offs strictly prohibited if no one is available to receive the package.
The measures also include the potential for customers to submit a current photo or video of themselves alongside their ID, as well as proof of address, such as a utility bill.
“It’s a total disgrace how easy it still is for children to get dangerous weapons online,” home secretary Yvette Cooper said.
“More than two years after Ronan Kanda was killed with a ninja sword bought by a teenager online, too many retailers still don’t have proper checks in place. We cannot go on like this. We need much stronger checks – before you buy, before it’s delivered.”
The announcement follows a comprehensive review led by Commander Stephen Clayman, the national police lead on knife crime, which examined the online sale and delivery of knives. The full report, expected by the end of the month, is set to recommend stronger ID checks as a key solution to the problem.
In addition to these measures, the government has already committed to holding social media companies accountable for content that glorifies or incites knife violence. Senior executives could face fines of up to £10,000 if they fail to promptly remove such material from their platforms.
The new rules will be included in the upcoming Crime and Policing Bill, which is expected to be introduced to Parliament by spring.
A leading retail body has warned that the new Deposit Return Scheme (DRS), announced this week by the Department for Environment, Food and Rural Affairs, could inadvertently disadvantage smaller high street retailers when it launches in October 2027.
The British Independent Retailers Association (Bira), which works with over 6,000 independent businesses of all sizes across the UK, has raised concerns about the practical implications of the scheme for smaller retailers.
Under the new regulations, retailers selling drinks in single-use containers will be required to host return points for these containers unless they qualify for an exemption.
While shops under 100m² in urban areas will be exempt, many independent retailers will still need to accommodate return facilities and storage areas for collected containers.
Andrew Goodacre, CEO of Bira said "While we support environmental initiatives, we have significant concerns about how the Deposit Return Scheme will impact independent retailers.
"This scheme will add more costs to running a shop at a time when retailers are already facing unprecedented pressures. Smaller shops will find it particularly challenging to accommodate the self-return machines, and storage of returns could become a significant problem.
"Most recycling will likely take place in the large supermarkets on retail parks, potentially driving even more footfall away from our town centres as consumers combine bottle returns with their shopping trips."
The scheme, which applies to single-use drinks containers made from aluminium, steel, or PET plastic with a capacity between 150 millilitres and 3 litres, will require retailers to charge a refundable deposit to consumers at the point of sale.
While supporting environmental initiatives, Bira emphasises the need for careful consideration of the scheme's impact on independent retailers and high street vitality.