Get ready for the most anticipated night in convenience retail – the Asian Trader Awards 2024, where the brightest stars and industry icons shine.
The countdown is on for the grandest night in the convenience retail calendar the Asian Trader Awards, set for Nov 5 at a glamorous central London location.
As one of the most prestigious celebrations in the convenience sector, the Asian Trader Awards honor the brightest talent and outstanding achievements in the UK’s independent grocery channel. Every year, new stars emerge, raising the bar for excellence across the industry.
Excitement is building as preparations kick into high gear, and today (28), we’re thrilled to reveal this year’s finalists—an elite group representing the very best in independent grocery retail across the UK. With entries far exceeding expectations, this year’s competition is fiercer than ever, showcasing extraordinary talent and resilience.
Diageo said five Royal Warrants of Appointment to His Majesty the King have been granted to its brands for the supply of spirits and wines to the Royal Household.
These Royal Warrants are granted to: Justerini & Brooks as Wine & Spirits Merchants, John Walker & Sons (Johnnie Walker) and Royal Lochnagar for Scotch Whiskies, Tanqueray Gordon & Company (Tanqueray and Gordon’s) as Gin Distillers, and The Pimm’s Company.
For Justerini & Brooks, this association dates back to the supply of wines for the coronation of King George III in 1761, Johnnie Walker has held a Royal Warrant to the monarch for the supply of its Scotch whiskies since King George V in 1934, and this is the fifth Royal Warrant to be granted to Tanqueray Gordon & Company over almost a century, since 1925.
Diageo said each brand, all of which held a Royal Warrant to Queen Elizabeth II, is proud of this mark of recognition for supplying the Royal Household and shares the commitment to the highest standards of service, quality, excellence and craftsmanship that unites all Royal Warrant holders, along with the public commitment to sustainable and responsible business practices.
“It is a great privilege to supply our products to the Royal Household, and with the granting of these five new Royal Warrants to HM The King, we will display His Majesty’s Royal Arms on these brands with immense pride,” Dan Mobley, global corporate relations director at Diageo, and Grantee for the Royal Warrant held by John Walker & Sons, said.
John Walker & Sons (Johnnie Walker)
Scotch Whisky Distillers By Appointment to His Majesty The King
Johnnie Walker has held a Royal Warrant to the Monarch for its Scotch whiskies since first granted by George V in 1934.
“It is an honour to continue to supply the Royal Household with a Royal Warrant to HM The King, and support this with a commitment to sustainability, grain to glass,” the brand said.
In 2021, His Majesty, as HRH The Prince Charles, Duke of Rothesay, conducted the Royal opening of the flagship visitor experience Johnnie Walker Princes Street in Edinburgh. The visit also marked the beginning of a hospitality training partnership between Johnnie Walker and The King’s Foundation.
Since the Diamond Jubilee of Queen Elizabeth II, Johnnie Walker has continued to support the Royal Warrant Holders Association charity QEST (Queen Elizabeth Scholarship Trust), of which HM The King is Patron, to fund craft training for talented makers.
Justerini & Brooks
Wine & Spirits Merchants By Appointment to His Majesty The King
Fine wine and spirits merchant Justerini & Brooks, established in London in 1749, said they are honoured to have been granted Royal Warrants since providing wines for the Coronation of George III in 1761 through to Queen Elizabeth II.
“Justerini & Brooks has celebrated its 275th anniversary throughout 2024; receiving a letter granting a Royal Warrant of Appointment to HM The King is a particularly special way to conclude this milestone year,” the firm said.
Pimm’s
Distillers & Compounders By Appointment to His Majesty The King
James Pimm first mixed his famous cocktail at his Oyster Bar in London in the 1840s. The recipe for PIMM’S No. 1 Cup - gin infused with herbal botanicals, caramelised orange and spices - remains a closely guarded secret.
In 2011, Pimm’s was granted a Royal Warrant as Distillers & Compounders By Appointment to Queen Elizabeth II. Limited edition PIMM’S bottles were released in 2022 for the Platinum Jubilee of Queen Elizabeth II, with a call for friends, families and communities to celebrate “Come Reign or Shine”, and a Coronation Edition in 2023 “To King & Country”, with the PIMM’S bus and bars popping up in London and Windsor.
Royal Lochnagar
Scotch Whisky Distillers By Appointment to His Majesty The King
Opened in 1845, the distillery became known as Royal Lochnagar following a visit by Queen Victoria and Prince Albert from neighbouring Balmoral, the Highland home of the Royal Family, in 1848.
His Majesty The King, as HRH The Prince Charles, Duke of Rothesay, has been welcomed three times to Royal Lochnagar: in 1995 and 1998 to mark the 150th anniversaries of the distillery and Queen Victoria’s visit, and in 2018 to receive a cask, bottled to raise funds for The Prince’s Foundation (now The King’s Foundation).
Royal Lochnagar was granted a Royal Warrant as Scotch Whisky Distillers By Appointment to Queen Elizabeth II in 2021. The distillery team planted seven commemorative birch trees at the distillery for the Queen’s Green Canopy, and an eighth in 2023 to mark the 75th birthday of HM The King.
Tanqueray Gordon & Company
Gin Distillers By Appointment to His Majesty The King
The rich heritage of Gordon’s and Tanqueray began in London with the creation of gins by Alexander Gordon in 1769 and Charles Tanqueray in the 1830s. Tanqueray Gordon & Company was formed in 1898 and first granted a Royal Warrant as Gin Distillers to HRH The Prince of Wales in 1925.
Royal Warrants have been held since, granted by George VI, Queen Elizabeth The Queen Mother, Queen Elizabeth II, and now, almost a century on, as Gin Distillers By Appointment to HM The King.
Dutch dairy collective FrieslandCampina has agreed to merge with smaller Belgian rival Milcobel, creating a leading dairy cooperative.
FrieslandCampina, whose brands include Yazoo and Chocomel, said the merger will provide the foundation for a future-oriented organisation that has dairy front and centre for member dairy farmers, employees, consumers, and customers.
The proposed merger is subject to approval by FrieslandCampina’s members’ council, Milcobel’s extraordinary meeting of shareholders, and antitrust authorities. The companies said member dairy farmers, employees, works councils and trade unions have been informed about the merger proposal.
Both companies, owned by dairy farmers for many generations, complement each other well in market positions and product portfolios. The merger offers further business development opportunities in market segments such as consumer cheese, mozzarella, white dairy products (such as milk, buttermilk, and yoghurt), and ingredients, as well as benefits in efficiency and expertise, for example in the area of sustainability.
“The combination of FrieslandCampina and Milcobel is bigger than the sum of its parts. It creates a future-oriented, combined dairy cooperative that is resilient and capable of capitalising on opportunities in the dynamic global dairy market,” said Sybren Attema, chair of the board of Zuivelcoöperatie FrieslandCampina.
“This strengthens our appeal to member dairy farmers, business partners and employees. Moreover, this step supports us in realising a leading milk price for our member dairy farmers, now and in the future.”
Betty Eeckhaut, chair of the board of Milcobel, said: “The cooperative philosophy, which is deeply rooted at both Milcobel and FrieslandCampina, is the bedrock for this proposed merger. Our goal remains to create added value for our member dairy farmers.
“Through our regional complementarity we will become the cooperative dairy partner of choice for current and new members, with a solid milk supply for a successful future. For employees, the new organisation provides great opportunities to grow in an international environment. For customers, this merger means more innovation, an expanded product portfolio and further professionalisation of our services.”
Based on the combined 2023 annual figures of FrieslandCampina and Milcobel - excluding Milcobel's Ysco business, which is in the process of being divested - the new, combined organisation has a pro forma revenue of more than €14 billion (£11.6bn) , operates in 30 countries, employs nearly 22,000 staff worldwide, and processes a total volume of approximately 10 billion kilograms of milk.
The boards of the cooperatives and executive management of the two parties have signed a framework agreement regarding the proposed merger. The companies aim to finalise a detailed merger proposal in the first half of 2025, which will then be discussed with the members of FrieslandCampina and the shareholders of Milcobel.
The UK government has pledged stronger measures to combat anti-social behaviour and shoplifting, which it acknowledges as serious crimes that disrupt communities and harm businesses.
Addressing a House of Lords debate on Monday, Home Office minister Lord Hanson detailed plans to abolish the controversial £200 shoplifting threshold and to introduce a new offence for assaults on retail workers.
“Anti-social behaviour and shop theft are not minor crimes. They cause disruption in our communities,” Lord Hanson stated.
“Shop theft in particular costs retailers across the nation millions of pounds, which is passed on to us as customers, and it is not acceptable. That is why, on shop theft, we are going to end the £200 effective immunity. For shop workers, we will protect them by introducing a new offence, because they are very often upholding the law in their shops on alcohol, tobacco and other sales.”
He also emphasised the government’s commitment to restoring visible neighbourhood policing, with 13,000 additional officers and Police Community Support Officers (PCSOs) planned, as well as piloting new “respect orders” to ban repeat offenders from town centres.
Later on Wednesday, the home secretary announced a £1 billion funding boost for police across England and Wales to restore neighbourhood policing. The money will include new funding of £100 million to kickstart the recruitment of 13,000 additional neighbourhood officers, community support officers and special constables.
The debate was initiated by Labour peer Baroness Ayesha Hazarika, who painted a vivid picture of the toll anti-social behaviour takes on workers and communities. “Many people who work in shops feel like they are living in a war zone,” she said. “Anti-social behaviour can so often be the canary down the coal mine and tell a wider story about what kind of society we are living in.”
Baroness Hazarika also urged the use of technology such as facial recognition to target hardened criminals responsible for terrorising shops and local residents.
Lord Hanson agreed, adding that the government is equipping police with the resources to better address persistent offenders, including funding initiatives like Operation Pegasus, which targets organised retail crime.
Retail trade union Usdaw has welcomed the Lords debate tackling anti-social behaviour and shoplifting.
“We very much welcome that Baroness Hazarika has raised this hugely important issue for our members. It is shocking that over two-thirds of our members working in retail are suffering abuse from customers, with far too many experiencing threats and violence,” Paddy Lillis, Usdaw general secretary, said.
“After 14 years of successive Tory governments not delivering the change we need on retail crime, we are pleased that the new Labour government announced a Crime and Policing Bill in the King’s Speech and all the measures that it contains, as set out by Lord Hanson.
“The chancellor announced in the Budget funding to tackle the organised criminals responsible for the increase in shoplifting, and the government has promised more uniformed officer patrols in shopping areas. It is our hope that these new measures will help give shop workers the respect they deserve.”
In response to the mounting pressures faced by postmasters across the UK, the Post Office has unveiled a centralised wellbeing platform aimed at simplifying access to support resources.
Post Office said the surge in shoplifting and violent incidents, documented in the 2024 ACS Crime Report, has only intensified the demand for comprehensive support.
With shoplifting on the rise year-on-year since 2021, and the Christmas trading period presenting heightened risks due to increased footfall and stock levels, the wellbeing of postmasters has become a pressing concern.
The new wellbeing platform, accessible via the Branch Hub app, provides a single point of access to a range of resources designed to meet Postmasters' immediate and ongoing needs. It is divided into three sections:
‘I Need Help Right Now’: Offers urgent support, including access to emergency services, mental health first aiders, , area and business support managers and organisations like Samaritans.
‘More Support and Guidance’: Provides practical tools such as security advice, social media abuse resources, and connections to organisations like Citizens Advice and Mind.
‘Access Community Support’: Encourages peer connections through WhatsApp and Facebook groups, as well as in-person meetings.
The initiative, a collaboration between the Post Office, the National Federation of Sub-Postmasters (NFSP), and Voice of the Postmaster, underscores a shift towards a more cooperative approach between historically independent groups, and creates a shared wellbeing network that is accessible to all postmasters, regardless of affiliation.
Mark Eldridge, postmaster experience director at Post Office, said the initiative will ensure that anyone who needs help can find it quickly and easily.
“It’s about creating a culture of care and resilience in the face of the challenges our postmasters face every day. If the initiative means helping just one postmaster, then we have done our job successfully,” Eldridge added.
Tony Fleming, postmaster at Thorne Post Office, shared how the initiative provided vital support following a traumatic armed robbery at his branch.
“It was incredibly difficult for the person faced with this violent threat, as well as the wider team. It’s a traumatic experience to go through as part of your day job and having the immediate support of the Wellbeing resource was invaluable – it really was wellbeing personified and gave me and everyone in the branch the support to get back to doing what we do best, serving our fantastic community in Thorne,” Fleming said.
Paul Patel, a Hampshire-based postmaster, echoed this sentiment, highlighting the platform’s ability to combat isolation and foster collaboration:
“It has been a difficult time for all postmasters who continue to serve their communities every day often feeling alone in their daily work life. It’s such a privilege to collaborate across the network to support Postmasters wellbeing from forming friendships to guiding for more professional support.”
Christine Donnelly of the NFSP highlighted the initiative’s accessibility and symbolic value.
“From a postmaster perspective this works on several levels. It is an easily accessible resource that offers advice and facts, but it also says by implication that we care, that participants from different areas of the business recognised a need and worked together to make it the best it could be,” Donnelly noted.
“It says you are not alone or the only one - how can you be if there is a whole site available?”
The Post Office plans to evolve the platform based on postmaster feedback, ensuring it remains relevant to emerging challenges.
Earlier this week, Post Office has announced a £20 million boost for postmasters to address their concerns that their income has not kept up with inflation over the past decade.
Both independent postmasters and Post Office’s retail partners that operate branches on its behalf will receive the top-up payment ahead of Christmas. The top-up payment will be based on both the standard fixed and variable remuneration the branch received in November.
Independent retailers have weathered one of their most challenging years in 2024, with multiple headwinds affecting the sector, according to the British Independent Retailers Association (Bira).
With pressures mounting throughout the year, independent retailers have faced an increasingly difficult trading environment marked by changing consumer behaviour and economic uncertainties.
"2024 has presented unprecedented challenges for independent retailers,” said Andrew Goodacre, CEO of Bira. “Consumer spending on non-food items has declined significantly, while persistent footfall problems and fragile consumer confidence have impacted high streets nationwide. Despite inflation coming under control, interest rates are falling slowly, affecting both business and consumer spending."
"The retail landscape has become increasingly competitive, with large chains implementing deeper and longer discount periods. The rise of ultra-fast fashion retailers like Shein and Temu has created additional pressure on margins, whilst deflation on non-food items has further squeezed profits," he added.
The sector has also grappled with retail crime, with Bira's latest survey showing 78.79 per cent of businesses reporting increased frequency or severity of theft incidents.
Research from PwC earlier this year also highlighted the scale of the challenge, with 6,945 outlets shutting – equating to 38 store closures per day, up from 36 per day in 2023. The figure outnumbered the rate of new store openings, which rose modestly to 4,661, averaging 25 openings each day.
Mr Goodacre said: "The key difficulties independent retailers are grappling with include low consumer demand, as consumer confidence remains fragile and shoppers are highly value-focused. Independent shops struggle to compete on price as large chains are able to discount more deeply and for longer periods."
Looking ahead to 2025, retailers face new challenges. He added: "Medium-sized retailers will see a significant increase in employment costs, while thousands of smaller retailers will be hit with higher business rates as relief drops from 75per cent to 40 per cent."
However, Mr Goodacre said he sees reasons for optimism and added: "We expect 2025 to bring some positive changes. Wages are set to rise faster than inflation, which should boost consumer spending. Both inflation and interest rates should continue to fall, helping to rebuild consumer confidence."
"The circular economy presents a growing opportunity for independent retailers, and with economic growth set to improve, we anticipate better trading conditions. While challenges remain, independent retailers who stay adaptable and resilient will find opportunities in the year ahead."