Prashant and Trupti Patel, who run the One Stop Brockworth store in Gloucester, have won the Best Smokeless Alternatives Retailer of the Year award, supported by VELO, at the 2024 Asian Trader Awards ceremony held on 5 November at London's Park Plaza Westminster Bridge hotel.
Prashant is another adventurer who arrived – first from India, and then via a career in mobile technology – at retail, where he has made his true home.
Prashant, who is a non-smoker himself, works with his wife Trupti and 10 full-time staff with a zeal and energy under the franchise model of One Stop and tending to his unique Tobacco and Alternatives display that has done so much for his sales of alternatives.
The couple is deeply involved in their local community supporting many causes, including the residential care home, local nursery and the local food bank. They have transformed this retail business with imagination and innovation.
Jonathan Reynolds speaks at the 2024 Asian Trader Awards
Business secretary Jonathan Reynolds attended as chief guest at the ceremony, which celebrated excellence in convenience retail across the UK. The event marked its 35th anniversary this year, continuing its tradition of recognising outstanding achievements in the sector.
Speaking at the event, Shefali Solanki-Nair, associate publisher of Asian Trader, highlighted the crucial role of convenience retailers in local communities, amidst the many challenges facing the sector.
“With rising energy costs, inflation, and changes in taxation, many retailers are feeling the pinch more than ever. It’s a tough environment for convenience retailers who are already working with narrow margins while striving to offer exceptional service and products,” she said.
“These challenges are daunting, but the ability to adapt and innovate speaks volumes about retailer’s character and dedication.”
Attendees at the 2024 Asian Trader Awards
Noted impressionist Rory Bremner hosted the event, which also saw 15 other retailers being honoured in different categories, including Shaan and Arshan Chaudry of Costcutter, Triple A Foodstore in Nuneaton, who won the top prize, Asian Trader of the Year.
Bestway Sher Depot, Kilbirnie Street, Glasgow won the Wholesale Depot of the Year award. Six new product launches from the last year, voted for by the retailers, were also feted.
Ramniklal Solanki Editor’s Award, instituted in the memory of Ramniklal Solanki CBE, founder of Asian Media Group, went to the sub postmasters and mistresses caught up in the Post Office Horizon scandal. Seema Misra and Vijay Parekh collected the award, representing them.
The event also raised funds for Lepra, a charity that support people affected by leprosy.
Winners of the 2024 Asian Trader Awards
Winners List
Ram Solanki Award For Excellence in Convenience and Wholesale: Sub postmasters and mistresses caught up in the Post Office Horizon scandal
Product and Manufacturer Awards
Snack Brand of the Year: McCoy's Epic Eats (KP Snacks)
Soft Drinks Brand of the Year: Coca Cola Lemon (CCEP)
Confectionery Brand of the Year: Cadbury Starbar Duo (Mondelez International)
Vape and Next Generation Brand of the Year: Blu Bar Pod (Imperial Brands)
Lager, Beer and Cider Brand of the Year: Birra Moretti Sale di Mare (Heineken)
Grocery Brand of the Year: McVitie’s Signature (pladis)
Asian Trader Awards 2024
Responsible Retailer of the Year supported by Imperial Brands: Priyesh Vekaria, One Stop Carlton Convenience, Salford, Manchester
Wholesale Depot of the Year supported by Tilda: Bestway Sher Depot, Kilbirnie Street, Glasgow
Convenience Chain of the Year: Kashif Jaffar, Southern Co-op Bromham Stores, Bromham, Bedford
Best smokeless alternatives Retailer of the year supported by VELO: Prashant and Trupti Patel, One Stop Brockworth in Gloucester
Bakery Retailer of the Year supported by Warburtons: Jess Read and Gary Hunt, Budgens of Holt, Norfolk
Next Gen Award: Harman Puni, HP Convenience Premier, Chesterfield
World Food Retailer Award supported by Tropical Sun: Reji Thomas & Siddique Chenganakattil, Essentials Supermarket, Bedford
Independent Retailer of the Year supported by Booker: Jenarthen Saravanamuthu, Premier Rassau Stores, Ebbw Vale, South Wales
Food to Go Retailer of the Year supported by KP Snacks: Priyesh Patel, Londis, Stoke Newington, London
Spirit of the Community Award supported by Mondelez International: Amarjit Singh Rakhra, Budgens Pomeroy Street, London
Symbol Retailer of the Year supported by Bestway: Kersheaup Vagadia, Costcutter Kearsley, Bolton
Off Licence of the Year supported by Molson Coors (Cobra): Pradeep Thangaraj, Wine Rack, Bicester, Oxford
Impulse Retailer of the Year supported by pladis: Bharat Khunti, Shivom Convenience Go Local, Nuneaton
Tobacco Retailer Award supported by JTI: Suresh Arulanantham, My Costcutter Murco, Rye, East Sussex
Local Hero Award: Nathalie Kaur, One Stop Partick Convenience Store, Glasgow
Businesswoman of the Year supported by Philip Morris Ltd: Sue Nithyanadan, Costcutter, Epsom, Surrey
Asian Trader of the Year: Shaan and Arshan Chaudry, Costcutter, Triple A Foodstore, Nuneaton, Warwickshire
Theft and violence against retail workers in Britain soared to record levels last year and are "out of control", driven partly by criminal gangs, according to a report published on Thursday.
Industry body the British Retail Consortium's (BRC) annual crime survey found more than 20 million incidents of theft were committed in the year to 31 August 2024, which equates to 55,000 a day, costing retailers a total £2.2 billion.
There were 16 million incidents in the previous year.
The BRC said many more incidents in the latest period were linked to organised crime, with gangs systematically targeting stores across the country.
Incidents of violence and abuse in 2023/24 climbed to over 2,000 per day, up from 1,300 the year before. This is more than three times what it was in 2020, when there were just 455 incidents a day.
Incidents included racial or sexual abuse, physical assault or threats with weapons. There were 70 incidents per day which involved a weapon, more than double the previous year.
"Retail crime is spiralling out of control. People in retail have been spat on, racially abused, and threatened with machetes. Every day this continues, criminals are getting bolder and more aggressive," said Helen Dickinson, head of the BRC.
Satisfaction with the police response to incidents remains low, with 61 per cent of respondents describing it as "poor" or "very poor", the report showed.
"With little faith in police attendance, it is no wonder criminals feel they have a licence to steal, threaten, assault and abuse," said Dickinson.
The BRC said the amount spent on crime prevention also hit a record high, with retailers investing £1.8 billion on measures such as CCTV, security personnel, anti-theft devices and body-worn cameras, up from £1.2 billion in 2022/23.
The Labour government has pledged to address the rise in retail crime through stronger measures to tackle shoplifting and anti-social behaviour. It also plans to introduce a standalone offence for assaulting a retail worker.
“Staff are working in fear of the next incident of abuse, threats or violence,” Paddy Lillis, general secretary of trade union union Usdaw, said.
“We have campaigned along with the BRC for substantial legislative measures to combat this growing problem and we are pleased that the government will be introducing the Crime and Policing Bill, which will meet our aims. That is only part of the fightback against the criminals and we will continue to work closely with retailers to deliver respect for shop workers.”'
Responding to the report, the police said they had made progress in 2024.
“Over the last year we have made significant strides in our fight against retail crime, strengthening relationships with retailers and greatly improving information sharing which has resulted in a number of high harm offenders being brought to justice,” Assistant Chief Constable Alex Goss, the National Police Chiefs’ Council's lead for retail crime, said.
Diageo on Tuesday announced the sale of its majority shareholding in Guinness Ghana Breweries plc to Castel Group.
A key player in the production and distribution of beverages across Africa, Castel will acquire Diageo’s 80.4 per cent stake in the local unit for $81 million (£65.2m).
Diageo will retain ownership of the Guinness brand, and other Diageo brands currently produced by Guinness Ghana (Malta, Orijin, Smirnoff Ice and Alvaro, and mainstream spirits) will be licensed to Guinness Ghana under a new long-term license and royalty agreement.
Diageo said it will continue to drive the brand and marketing strategy for the Guinness brand, in partnership with Castel, to promote continued growth and development in the country.
“Guinness Ghana is performing strongly powered by a fantastic team of people. Through this transaction, I look forward to the Guinness brand continuing to thrive and delivering further growth,” Dayalan Nayager, president Diageo Africa and chief commercial officer, said.
“I am excited to extend our partnership with Castel, a long-term partner in the region with a proven track record.”
Castel Group has significant and extensive expertise across West and Central Africa, and are a partner to Diageo in 11 other markets in Africa.
“This acquisition exemplifies the entrepreneurial spirit that drives Castel and marks a new milestone in our growth ambition,” Gregory Clerc, Castel chief executive, said.
“It reflects our ability to go where we are least expected, exploring new horizons on a continent full of opportunities. With this 22nd African country, we reaffirm our dynamism, our boldness, and our confidence in Africa’s potential.”
The company said the latest transaction, and the expanded long-term partnership with Castel, further demonstrates its “active portfolio management and commitment to building an efficient operating model” in West Africa that is structured to deliver long-term and sustainable growth.
The announcement follows the sale in September 2024 of Diageo’s shareholding in Guinness Nigeria plc to Tolaram; the announcement in October 2023 of a wholly-owned dedicated spirits company to strengthen Diageo’s international premium spirits business and serve a wider geographic reach across West Africa; and the sale of Guinness Cameroon to Castel in July 2022.
Diageo’s footprint across Africa consists of East African Breweries Limited (Kenya, Tanzania and Uganda) and Diageo South West Central, and the company is present in 34 countries with strategic beer and spirits distributors.
The Wrexham Lager Beer Co has announced its expansion into the Hungary market, securing a partnership with Drink Station, a leading importer and distributor of beer in the country.
Servicing both the on and off trade, Hungary will see Wrexham Lager, Wrexham Export and Wrexham Pilsner hit the market in the 440ml can, 330ml bottle and 5L keg formats.
Now co-owned by Rob McElhenney and Ryan Reynolds, alongside the Roberts family from Wrexham who took over the running of the brewery in 2011, the new listing follows the company’s recent successful expansion into the US, Australian and Scandinavian markets.
CEO of The Wrexham Lager Beer Co said: “Expanding into Hungary marks an exciting new chapter for Wrexham Lager Beer Co as we continue to grow our presence throughout Europe,” James Wright, chief executive, said.
“We believe our authentic beer, steeped in over 100 years of history, will not only appeal to Hungarian beer lovers, but also introduce them to a new dimension of flavour forged by our commitment to proper lagering.
“2025 is set to be another year of significant growth for Wrexham Lager Beer Co and we look forward to seeing how our product lands in Hungary.”
The Wrexham Lager Beer Co produces high-quality lager beer made with the finest ingredients, using a unique original recipe that is over 140 years old and still to this day follows those traditional Bavarian methods of its founders.
On the same day Chancellor Rachel Reeves announced plans to kickstart the UK’s floundering economy, the Scottish Licensed Trade Association (SLTA) revealed in its latest Market Insight Report that 80 per cent of survey respondents expect the Scottish economy to decline – with six per cent considering closing their premises.
The SLTA's report gives a snapshot survey of the challenges faced by Scotland’s pubs, bars and hospitality venues in the year 2024, with a deep dive into the festive trading period, and the expectations of the sector in 2025.
It reveals that the Scottish licensed hospitality industry ventures into 2025 with concerns over continued pressure from rising costs, staff availability, changes to employers’ national insurance contributions, and low economic confidence.
The survey’s responses represent over 400 pubs, bars, restaurants and hotels, covering the full spectrum of licensed hospitality businesses throughout the country, and contain key insights into the continued challenges facing hospitality, driven by a challenging economic environment and visitors with less disposable income.
“Christmas and New Year was a difficult period for our industry with a universal theme of visitors spending less time in outlets and spending less on food and drink. We did see an upturn in lower-strength products, but this was offset by customers having ‘one course instead of two," said Colin Wilkinson, SLTA managing director.
“Over the course of the calendar year, 49 per cent of outlets were down year on year, but over the festive period this increased to a worrying 69 per cent of outlets reporting a decline.’’
Mr Wilkinson added: ‘‘We also continue to face rising costs and staff shortages – 38 per cent of outlets told us that staff availability is impacting upon opening hours, up from 23 per cent in the summer. We are also seeing increased costs from suppliers and government increases in taxes.
“Regarding the pending changes to NI contributions, 75 per cent of outlets expect new employers’ NI costs to impact on their staffing levels. This will make it even more difficult for businesses to open their full operating hours, remain competitive and get more people into our venues.
“We are also facing the harsh reality that six per cent of respondents are seriously considering closure.”
The SLTA has been conducting Market Insight Surveys for nearly 10 years with the analysis based on quantitative research from outlets covering the length and breadth of the country. This survey is supported by major food and drink chains, and independent pubs, bars and hotels, across Scotland’s licensed hospitality sector.
Commenting on staff availability and how the government can support the sector, Mr Wilkinson added: “One proposal that the SLTA supports is the introduction of a Scottish hospitality workers’ visa, which could help to alleviate staff shortages.
“The hospitality industry fulfils a critical role in Scotland’s food, drink and tourism industry, and we are keen to work with government to explore opportunities to protect jobs in this vital sector and help businesses to work to their full potential.”
An undercover operation conducted by Japan Tobacco International (JTI) in Crewe has shone a light on illicit tobacco activity in the town with eight stores found to be selling illegal tobacco products.
The exercise, which involved undercover operatives making multiple test purchases, has added to the growing evidence that illicit tobacco and vapes sales are rife across the UK.
Counterfeit Amber Leaf hand rolling tobacco was bought for as little as £3, compared to £38.10 for the genuine product. The highest price paid on the day was £7, also for a counterfeit version.
Counterfeit Winston cigarettes were bought for £4, compared to £14.25 for the genuine product.
Three of the stores tested were also found to be selling illegal products during a similar exercise in 2021.
All evidence and information gathered has been made available to Trading Standards and HM Revenue & Customs in anticipation that it will support their efforts to enforce and prosecute anyone found to be selling illegal products.
“It is shocking that these criminals are selling illegal tobacco in the town where JTI has its national distribution centre and is a prominent employer," said Ian Howell, Public Affairs Manager at JTI UK.
Cheshire East Council has stated that, "illicit tobacco has proven links to organised crime and the sale of such products can contribute to human trafficking, modern slavery, prostitution and terrorism".
Howell added: “Crewe’s residents need to think about this when they are, or they see others, buying a cheap pack of cigarettes or hand rolling tobacco.
“JTI calls on anyone with information about the sale of illegal tobacco or vapes to contact Trading Standards via the Citizens Advice consumer helpline on 0808 223 1133, or through Cheshire East Council’s website.”
If anyone knows of a store that is selling illicit tobacco or vapes, they should report them by calling Trading Standards through the Citizens Advice consumer helpline on 0808 223 1133 or contact HM Revenue & Customs’ Fraud Hotline (0800 788 887), or Crimestoppers (0800 555 111).