A Rossendale convenience shop has lost its licence to sell alcohol, tobacco and vape products after a number of teenagers under 18 were sold age-restricted items.
And an application to transfer the shop’s premises supervisor license to the current owner’s daughter has been refused.
Rossendale Council took the action at a licensing hearing this week regarding Bacup Wine & Convenience Store on Burnley Road.
Councillors heard the area has suffered from anti-social behaviour and strong action was needed on the wine shop.
The licensing meeting also heard the current owner of the Bacup shop previously ran a shop in Bury, Greater Manchester, where illicit goods were found and the electricity supply was tampered with. This allowed power to be supplied without being recorded on an electricity metre, it was said.
Gulraiz Sharif, the current owner of Bacup Wine & Convenience Store, at 34 Burnley Road, and his daughter, Ahsia Kauser, took part in a Rossendale Council licensing hearing on 22 March.
Rossendale councillors heard from Lancashire Police and a county council trading standards officer about incidents and complaints in late 2022 about Bacup Wine & Convenience Store. The shop was previously owned by a man from Pendle but was bought by Gulraiz Sharif in August last year, it was understood.
Susan Chadwick, a Rossendale Council licensing officer, said there were some uncertainties about where the previous owner, Zahoor Ahmed, now lived. Various attempts had been made to contact Mr Ahmed. He originally gained the shop license in 2013 and was still recently listed as the licence holder and the designated premises supervisor for the Bacup shop.
However, councillors were told the main purpose of the licensing meeting was to review the shop’s licence now, after the incidents in late 2022, and to consider an application to transfer the designated premises supervisor licence to Ahsia Kauser.
Councillors were asked to especially think about licensing conditions which require children to be protected from harm and the prevention of crime and disorder.
PC Michael Jones, a Lancashire Police licensing officer, said: “It is strange to have a transfer application and a licensing review at the same time. A lot of the evidence is the same. Police requested a review earlier this year following failed test purchases which came after information from concerned parents and others last year.”
He described recent incidents in the late months of 2022 plus some test purchases. There was some uncertainty about who had been working on some occasions, although all the shop staff in the incidents were described as men.
The police officer said: “The first incident was in late October when a member of the public contacted the police, saying they had seen children behaving nervously outside the shop with one inside. One was holding a bottle of clear liquid. The member of the public could not confirm the young people’s ages but was concerned enough to contact the police.
“In a second incident, a parent said her child and friends had bought vodka from the shop and later became ill. The parent said the shopkeeper told a child to keep the bottle underneath their jacket when they went outside. The child said the shop was ‘the place to go’ and everybody went.
“A police community support officer later visited the shop to see CCTV footage. The officer was told the CCTV was not working and somebody was coming to fix it the next day. The officer gave the shop the benefit of the doubt and returned four days later. But on return, the officer was told nobody had turned up to fix it.
“This would have been the perfect opportunity for the shop to show under-age sales had not happened. But the shop did not have working CCTV.
“In a third incident , an officer was told a child had bought e-cigarette vapes for an adult. ”
Test purchases using two 13 and 16-year-old volunteers were also carried out. Two cans of lager were sold to the 16-year-old and the shop worker did not ask for any proof of age. Later, Gulraiz Sharif was given a fixed penalty notice. In other test purchases, Mr Sharif or other men working there failed to ask for proof of age, the police officer said.
Police were also unhappy with the ongoing lack of CCTV, the lack of age restriction signs, lack of a refusal log book and lack of a policy on challenging customers about their age.
Regarding Ahsia Kauser’s application to become the designated premises supervisor, the police officer firstly highlighted different spellings of her name, different dates of birth and different hand writing on her application paperwork.
PC Jones said: “The system allows for some small errors with form-filling. But these various differences raise concerns that the applicant did not fill in the forms. I find it difficult to accept that someone spells their name and gives different dates of birth. She may have had some help? But this calls into question her due diligence for someone who should be aware of licensing authorities.
“We think she has little involvement with the shop. In fact, it is her father running the business who has been linked to the breaches and to selling to a child.”
In addition, the police said the father and daughter were linked in the past to a shop in Bury, when Greater Manchester Police had recorded two incidents in 2020 and 2021, and a crime was reported about activity to bypass an electricity meter to gain power for free.
PC Jones said: “I hope all this evidence shows that doing nothing is not appropriate in this licensing review. I ask the committee to seriously considers eradicating the licence or impose serious conditions on the license.”
Ahsia Kauser. said her father, Gulraiz Sharif, spoke hardly any English. She spoke on his behalf although Mr Sharif said a few words including some apologies.
Regarding the Bacup shop, Ms Kauser said: “We are sorry for what has happened. We had problems with the CCTV system. My dad gave an electrician £400 on Christmas Day to do the work but he never came back. But the CCTV is being sorted.
“With shop staff, we had two other people working there on shifts but we didn’t train them properly. We were desperate for staff. Also my dad’s lack of English meant he didn’t understand some of the things, like signs displayed in the shop. He took some signs down when clearing-up.”
Ms Kauser said an accountant had filled in the transfer application, which was why there were some differences. She added: “I have a young child and I’d been in and out of hospital at the time.”
Then Cllr Samara Barnes, chair of the licensing sub-committee, asked Ms Kauser about the shop selling a vape to a child. CllrBarnes asked who sold it and added: “What went wrong?”
Ms Kauser replied: “I don’t know. My dad was not sure who was working in the shop. If I work there, one or two days a week, then I always ask customers for ID. If it’s my dad, he seems to have a problem with English or else he recognises the customer as a regular. But if we hire anybody in future, we will train and support them.”
Cllr Michelle Smith said Gulraiz Sharif and his daughter appeared to have taken a very long time to get their licensing paperwork in order. The business has changed hands in August 2022 but licensing compliance was months later with the first application for Ms Kauser seeking to become the designated supervisor in January this year.
Likewise, it has taken months to get the CCTV system operating, the police said.
Lancashire County Council trading standards officer Lauren Manning described her record of incidents too.
In Bury, she said trading standards officers were called to a shop in December 2020. A landlord had used bailiffs to take the shop where Gulraiz Sharif and Ms Kauser had been based.
She said police found tobacco and foreign beer and wine. But the landlord found more illicit goods. There had been a link between Gulraiz Sharif and Ms Kauser for trading in illicit goods, she said.
Ms Manning added: “We would ask you to consider revoking the licence.”
However, Ms Kauser said she disagreed with what was reported about the Bury shop. Instead, she suggested the illicit goods were left there by somebody else. She and her dad did not have access to the Bury shop. They were in a dispute with the landlord. Ms Kauser also said she gave birth at the time and was not at the Bury shop.
Then Cllr Barbara Ashworth spoke as a Bacup ward councillor but also with her health remit on Rossendale Council and links to the Community Alcohol Partnership. She is also involved with a group called Solutions, which tackles anti-social behaviour in Bacup and is linked to Bacup Family Centre.
She said: “We are trying to make Bacup a better place. The information I’ve heard today is really upsetting and depressing. It demonstrates the people running the shop do not take seriously the effects on young people’s health and well-being. I hope something serious happens today
“There has been a proliferation of anti-social behaviour. It’s not as easy to connect it to tobacco and e-cigarette sales as alcohol. But these things are all linked. The age required to buy e-cigarettes is 18. There is confusion about this. But when word gets around there is increased use. There is also some bravado about it. We need to put a lid on this.”
After discussions, councillors on the licensing sub-committee revoked the convenience shop’s licence for age-restricted goods and refused the application to make Ms Kauser a designated premises supervisor.
Cllr Barnes said: “We have listened to all the information today. It is clear that Mr Sharif and Ms Kauser’s understanding of licensing guidance is inadequate. No additional reassurances have been put in place to prevent crime or disorder or to protect children from harm.”
The shop has 21 days to appeal to a magistrates’ court.
Speaking at the end, Ms Kauser asked what the licensing ruling meant for the future. A council officer said they would have a discussion later.
Local councils across the UK have been handed new powers to tackle the scourge of empty shops as High Street Rental Auctions (HSRAs) took effect on Monday (2 December).
Local authorities will be able to auction off leases for commercial properties that have been empty for long periods, with the HSRAs creating a ‘right to rent’ for businesses and community groups, giving them access to city, town and village centre sites.
The changes will stop disengaged landlords sitting on empty lots for more than 365 days in a 24-month period, before councils can auction a one-to-five year lease.
The government has committed over £1m in funding to support the auction process, which is expected to create jobs for local people and boost trade by bringing local businesses back to the heart of the communities.
“Small businesses need our support and that’s why we are creating a ‘right to rent’ so that high street lots that have been left empty for far too long can be brought back to life,” local growth minister Alex Norris said.
“We want shops and shoppers back on the high street – and that’s what these changes will help to bring.”
Business secretary Jonathan Reynolds added: “Empty shop premises that gather dust aren’t doing any good to high streets, jobs and the economy. This is why we said we’d lift the shutters, and today we are delivering on that promise.
“Paired with the wider small business strategy to tackle late payments, getting more SMEs exporting, and boosting access to finance, we are unashamedly backing small firms, to get more people into well paid jobs and help grow our economy.”
The government has announced that four local authorities will lead the way as Early Adopters of the new high streets powers. Bassetlaw, Darlington and Mansfield councils will set an example for other local authorities across England, while Bournemouth, Christchurch and Poole Council will join the Early Adopters programme in an advisory role as critical friends.
Additional local authorities have been invited to join the programme at a later stage.
Originally introduced by the Levelling Up and Regeneration Act 2023, the High Street Rental Auctions powers came into force after legislation was laid in November. Before putting a property to a rental auction, a local authority must first seek to resolve the vacancy by engaging with the landlord.
The changes come ahead of Small Business Saturday this week, and the business secretary kicked off a week of activity ahead of the event by visiting several small businesses in and around Walthamstow High Street in North-East London.
Broadcaster and DJ Mollie King surprised shoppers and staff at independent homeware and giftware boutique, Lark in Southfields with an impromptu DJ set to launch American Express presents Small Business Saturday Sessions.
The star, whose partner is a small business owner, is the headline act for Small Business Saturday Sessions, which will see performances in London, Manchester and Birmingham on Small Business Saturday (7 December), an initiative of which American Express is founder and principal supporter.
Launched in 2013, the day takes place on the first Saturday in December each year.
The Sessions, created to celebrate small businesses and the important role they play in the communities, will include another DJ set from Mollie at Lark Southfields, as well as performances from Amex Unsigned artists, singer Kianja who will be performing at Unagi Manchester and singer songwriter Riya Gadher at café Kilo Ziro in Birmingham.
To book a complimentary ticket to attend Mollie King’s set at Lark Southfields, guests should head to https://small-business-saturday-sessions.eventbrite.com to secure a spot. Attendees to the Manchester and Birmingham performances can do so by booking a table directly with the host venue.
Mollie King at Lark
Small Business Saturday Sessions forms part of American Express Shop Small, a long-running campaign which aims to support small businesses by encouraging the nation to champion their local high street and enjoy the benefits of ‘shopping small’, whatever their budget.
“I know firsthand how much hard work and care goes into running a small business, so I am proud to be a part of the American Express presents Small Business Saturday Sessions this year,” Mollie King, Amex Shop Small Ambassador said.
“Local independent shops are often places that bring communities together and I can’t wait to perform again at Lark.”
Dan Edelman, VP & UK general manager, Merchant Services at American Express, said: “As founder and principal supporter of Small Business Saturday, we are delighted to add American Express presents Small Business Saturday Sessions to offer a new way to celebrate this important moment in the year. Small businesses are the heartbeat of our communities and we hope these events, as part of our ongoing Shop Small campaign, shine a spotlight on independent businesses and inspire people to get out and show their support.”
With the Scottish budget looming, leaders across retail, hospitality and tourism are calling for targeted measures to alleviate financial pressures and support the sectors' recovery amid rising costs and regulatory demands.
Stuart McCallum, head of consumer markets in Scotland at RSM UK, highlighted the strain on businesses due to increasing costs from regulations, employers’ National Insurance hikes, and the persistent burden of business rates. He warned that without intervention, these challenges could force businesses to pass costs onto consumers or face unsustainable employment costs.
“A permanent lowering of the [business] rate would not only ease the burden on retailers and hospitality operators, but offer a competitive advantage against counterparts across the rest of the UK,” McCallum said.
He also urged the Scottish government to reconsider income tax policy, warning that higher tax rates could drive talent away and reduce consumer spending.
“They could even go a step further and increase income tax thresholds in line with inflation, particularly to relieve financial pressures on lower and middle income earners. With increased consumer confidence comes an increase in spending, which the industry would hugely welcome,” McCallum added.
David Lonsdale, director of the Scottish Retail Consortium, said the budget should be “unambiguously pro-business” to ease burden on the retail sector which is in a precarious state.
“Economic growth is weak, retail sales are flatlining, and shopper footfall has fallen. This reinforces the need for an unambiguously pro-business Scottish Budget which injects much needed confidence into the economy, prioritises competitive taxes, and which avoids piling extra costs onto retailers who are still reeling from the chancellor’s increase to employers’ National Insurance contributions,” Lonsdale said.
Marc Crothall, chief executive of the Scottish Tourism Alliance, echoed the need for urgent financial relief.
“Tourism and hospitality businesses are telling us loud and clear they need to see measures that will immediately ease the financial burden on them and that will directly support the sector to grow and be more competitive,” Crothall added.
“The tourism and hospitality sector has felt overlooked in recent years as a key economic driver. We must see a budget that protects, restores and invests to have long-term success.”
The Scottish budget for 2025 to 2026 will be presented on 4 December.
Parfetts is launching a new symbol format following customer demand for a brand designed to appeal to shoppers while on the go. Shop and Go will join the symbol group alongside Go Local, Go Local Extra, and the off-licence focused, The Local.
The symbol format has a bespoke product range and dedicated promotions designed for this type of store and shopper. It will service specific shopper missions, emphasising impulse, confectionery, snacks, and soft drinks. It also offers food-to-go, beers, wines, spirits, and specialist ranges, including car care and maintenance.
The first two Shop & Go stores are based in Bristol and Hull. Ambassador in Bristol is a small traditional forecourt format, while Three Ways in Hull is a hybrid convenience and forecourt store. Parfetts has several more stores in development that will launch over the coming months.
Muresh Seevaratnam, from Ambassador in Bristol, said: “Parfetts has an excellent reputation for value and backing their retailers. I’m pleased to be one of the first stores in the country to adopt the Shop & Go symbol, and the initial reaction from the community has been great. The busy promotional programme will be a big benefit to the business in the future.”
Parfetts is growing rapidly with the launch of an eighth depot in Birmingham last year and over 1,300 retailers in its symbol estate.
Guy Swindell, joint managing director of Parfetts, said: “Shop & Go is a new symbol format for stores in transient areas, such as forecourts, train and bus stations, high-footfall city centres, and commuter areas. We developed the format in response to growing demand from our retailers for a symbol format focused on high-footfall areas with time-sensitive shoppers on the go. The whole team has worked hard to develop a store format that brings something new to the market and is backed with a busy promotional programme to support margin.”
Parfetts treats every retailer as an individual, which means bespoke store formats and advice on range. Because each business and community is different, there are no ‘off the shelf’ formats.
Noel Robinson, joint managing director of Parfetts, said, “As an employee-owned business, Parfetts continues to invest in its service. It has made significant investments in enhancing its digital order capture system, both desktop and app, to drive efficiency for retailers.
"Parfetts depots function as cash-and-carry centres from 6:30 am to 6:30 pm, handling delivery and click-and-collect orders overnight.”
The wholesaler is also expanding its own-label range, which will reach 200 lines by the end of the year. The Go Local own-label range is designed to offer notable margins on the best-selling lines.
Parfetts operates depots in Aintree, Anfield, Birmingham, Halifax, Middlesbrough, Sheffield, Somercotes and Stockport. Its operations cover England and Wales.
A good majority of young shoppers prefer shopping at independent retailers, with many even willing to pay extra, states a recent report.
According to a survey of 2,000 adults, commissioned by global online wholesale marketplace and Bira partner Faire, a majority of people aged 18-27 prefer the "personal touch" of an independent store, with 40 per cent of the Gen Z age group also most inclined to avoid chain stores for indie retailers.
74 per cent of Gen Z shoppers prefer shopping at independent retailers, with 62 per cent willing to pay more at indie shops. Among the items most likely to be purchased from independent shops by Gen Z, according to the survey, were clothing (29 per cent), gifts (23 per cent), and home décor or homewares (17 per cent).
The survey also found that a large majority (82 per cent) of adults think their high street needs reviving, with 40 per cent believing more independent shops are key to bringing it back to life.
The survey, carried out through OnePoll, reports that over half of all adults surveyed (56 per cent) cite the cost of living as the main factor driving them to bigger chain stores, while over a quarter (27 per cent) state that they shop at independent retailers more frequently than they did two years ago.
Charlotte Broadbent, UK general manager at Faire, said, “The independent retailers we work with at Faire tell us that it’s often their youngest shoppers who most value the uniqueness and personal touch that independent stores offer over larger retailers.
"The fact they’re also prepared to pay extra for products sold by independent stores shows just how strongly they feel and how optimistic we should be for the growth of the independent retail sector in years to come.”
Charlotte added, “The number of people who want to see local high streets thriving again is huge, and we believe that supporting independent businesses is key to making this happen because they offer so many unique products and experiences that bigger retailers can’t.”