There are many choices in the world of chillers and freezers, each with different functions, placements and price
It is no surprise that we all take refrigeration – chilling or freezing – for granted. Or at least we did until recently, when escalating electricity bills forced a rethink about how many metres of cool were feasible, whether shelling out for more ecological or lower consumption units was economical over the short- or long-term, and whether more frozen and fresh chilled sales could close the difference between expense and revenue.
“The Frozen and Chilled category is a powerful asset for C-Stores!” says Husky, a leader in UK refrigeration.
Commercial refrigeration is a significant investment for retailers and plays a vital role in driving profits. “The good news is that retailers are now capitalising on the surge in frozen and chilled sales, which has been accelerated by the cost-of-living crisis. As a result, they are dedicating more space to these categories.”
According to Husky, there is no doubt that commercial fridges and freezers are an essential piece of equipment for any convenience store. So, for the savvy shopkeeper looking to improve their shop’s efficiency and bottom line, they say that investing in a Husky PRO fridge and freezer is a great option. If a store sells soft drinks, beer, and wine, they must keep them cold to retain customers – that's the convenience sector’s edge over the multiples.
Likewise, it's evident that frozen food and ice cream need to be frozen, Husky reminds us. Chillers and freezers, running 24/7, are major expenses. Therefore, retailers must carefully consider their refrigeration choices. By switching from a 1mtr Open Fronted Dairy Deck to a Husky 1mtr Double Door Chiller, you could save over £3,000 per year in energy costs (based on an electricity rate of 45p per kwh).
Turn it up!
Bird’s Eye has recently revealed research they have done that shows increasing freezer temperature by three degrees can save a lot of electricity.
Just a 3oC increase in frozen food storage temperatures could reduce its energy consumption in freezers by over 10 per cent, says the frozen food maker.
Brand owner Nomad Foods announced the results of a pilot study to investigate the potential to store frozen food at slightly higher temperatures.
The study, conducted over six months with leading food science and technology organisation, Campden BRI, showed how storing frozen food at -15oC, instead of the industry standard -18oC (Zero degrees Fahrenheit), could reduce freezer energy consumption by more than 10 per cent without any noticeable impact on product safety, texture, taste or nutrition of the frozen food products.
“Nine products were tested in the pilot including poultry, coated fish, natural fish, vegetables, plant based and pizza. Four temperatures (ranging from -18oC up to -9oC) and eight key areas including food safety, texture, nutrition, energy use and packaging impact were tested.
Husky display freezer
“Results showed no significant change to the products across the areas tested at any of the higher temperatures with the following exceptions. There was some change in sensory for Mixed Veg at -9oC and Salmon Fillets at -12oC. There was also some impact on Vitamin C for vegetable products when stored at the highest temperature -9oC,” states the report, adding that for every 3oC increase in temperature there is a drop in freezer energy consumption of 10-11 per cent.
“Clarence Birdseye pioneered frozen food technology almost 100 years ago and as we approach the anniversary of his ground-breaking innovation, frozen food is more than ever a great choice for consumers and a great choice for the planet,” said Stéfan Descheemaeker, Nomad Foods’ CEO.
“This new pilot study with Campden BRI shows that we have the potential to significantly reduce energy use when storing frozen products, without reformulating. Delivered at scale, this could revolutionise our industry and deliver substantial energy use and cost reductions for manufacturers, food retailers and consumers and further reduce the carbon footprint of frozen food products.
“This is not something that we can deliver on our own and so we look forward to sharing our results with trade bodies, retail partners and other key stakeholders to explore opportunities for broader collaboration.”
Worth investing
While the idea of using “free" refrigerators supplied by drink brand manufacturers is tempting, it often comes with strict plan-o-gram commitments that limit retailers from stocking a diverse range of products. In contrast, Husky explains that its PRO Display Chillers offer complete freedom in merchandising, allowing retailers to showcase a wide variety of products, both new and classic favourites, without restrictions.
With the ongoing "big night in" trend, the PRO Display Chiller models are also dairy-safe, creating opportunities for cross-merchandising food and drinks to create the perfect meal deal for those shoppers who are on their way home, but don’t want the hassle of queuing at the large supermarkets! To optimise refrigeration space, it's crucial to allocate it based on fastest-selling lines and customer preferences. The Husky PRO range's full-length LED lighting ensures that the stock contents are well-lit and visible, catering to the customer on the go.
There has been an enormous uptick in chilled sales as purchasing and eating habits were remoulded by lockdown and then (and still) by new, home-based work habits.
Husky Double Door F10PRO Upright Freezer
And alongside chilled consumption – much of it bought hyper-locally at c-stores – the volume of frozen food sales has also increased, notes Husky, with consumers seeking high-quality frozen meals: “Independent stores' extended hours make them the go-to option for emergency purchases, presenting an excellent opportunity to tempt customers with a variety of impulse frozen products which must include Ice Cream!”
Embracing the Frozen and Chilled category with reliable and versatile chilled and frozen refrigeration solutions can help c-stores boost sales, cater to evolving consumer trends, and become the preferred shopping destination for their local community. “In addition, the Husky PRO fridges and freezers are designed to complement each other and would add a touch of sophistication to your shop. Their sleek and modern appearance will create a super smart look that is sure to impress your customers.”
Compressors and seals don’t last forever, and the best time to replace a Glass Door Display Fridge or Freezer “is when your current refrigerator constantly runs or is ten years old or more.” Husky advises that if you notice that your fridge (compressor) is running non-stop, it's a clear sign that it's working harder than necessary to maintain the desired temperature. Upgrading to a modern PRO fridge or freezer will not only improve performance but also lead to significant energy savings, cutting down on operational costs while optimising your profitability.
What to buy?
Thornbury Refrigeration, of Witham in Essex, have been in the business of keeping things chilled for many years, and they use J & E Hall condenser unit which, in their opinion, is the most efficient for it's application on the market. Choosing the correct refrigerators to display stock is essential, the choice of fridges can seem endless!
The right choice is important, not least because it can influence the rate of impulse sales by the simple expedient of removing a door or cover (which helps however to preserve food and save electricity).
Fridges are generally available in remote (motor outside) or integrated (all components built – in) styles, and here Robin Ranson, Head of Sales at Thornbury, gives us an extremely useful guide to the main kinds of chillers and freezers:
Remote fridges and freezers
Remote systems run with a condenser motor situated away from the fridge, generally outside the building. This allows the heat removed by the fridge to escape via the remote air-cooled condensing unit.
Having the condenser sited outside ensures the heat is removed from the building, otherwise that heat would be expelled into the premise’s surroundings which would affect the potential of any other electrical equipment on site, raising electricity consumption and heat in the premises.
Remote systems offer vastly more display capacity, the motor is outside the building, allowing more shelves for display within the case. They can be multiplexed (bolted together) to offer a continuous run.
They are quieter and cheaper to run than integrated systems but are more expensive to buy and difficult to move without professional help.
- Integrated (plug-in) fridges and freezers
Integrated refrigerators have all running components built into them, either above or beneath the display area. More economical to buy and easier to handle, many are supplied on legs (some with wheels as an optional extra). They can be an effective alternative to remote styles when landlords or local planning regulations prevent the installation of exterior condensers needed to power remote fridges.
Integrated or Integral fridges consume more electricity for their size and offer less gross display area than their remote alternatives.
- Open refrigerators
Open refrigerators (referred to as open decks) offer the bestselling solution for your produce, they are great for impulse (Grab and Go) selling. Generally, with five rows of shelving, stock is displayed in a clear and concise style. Integral open decks will consume more power during the summer. They are the fridge for greengrocer’s fruits and vegetables. Open decks are cheaper to buy than doored (closed) fridges but consume more electricity. They are more accessible for the physically impaired.
(Photo: Thornbury Refrigeration)
Remote open decks will remove residual heat from the shop, depending on the size of the shop this usually results in the appearance of free air conditioning, as refrigeration works by removing heat, not adding cool air! If you are considering air-conditioning then wait until you have had a remote open deck installed … you may be pleasantly surprised. Remember, chocolates and customers enjoy chilled shops, the customer doesn’t notice the chilled shop in the winter but enjoys the aspect on a hot day and stays that little bit longer in your premises, extending impulse-selling opportunities.
Open deck chillers are most popular for chilled dairy display, such as milk, cheese and yoghurts.
Open decks require more maintenance and cleaning as they pull in dust which will affect the evaporator fan motors and mix with the water all fridges produce on defrost that can block their drains.
- Glass door (closed) refrigerators
Glass door fridges are more environmentally friendly, they consume less electricity and so are cheaper to run. The doors keep the heat out and so their compressors run less. The Arneg Osaka consumes 61 per cent less than open decks. The aspects of glass and doors, on patisserie (+1 to +10 Deg C) or serve-over cabinets, are well suited to protect delicate stocks such as fish and meat (minus one degree centigrade), and fresh cream cakes (+3 degrees C). Serve-over cabinets are the best fridges for Butcher shops.
Sales can potentially be reduced by 30 per cent as the physical barrier of doors impedes the impulse buy. The glass door cabinets are more expensive to purchase but save power over a period of time.
Freezers
Thornbury’s freezer ranges are designed for commercial storage and display.
“Upright freezers occupy little floor space compared to their storage capabilities. Organising stock is easy as they have shelves, and glass-door models are ideal to view stock at a glance. Upright freezers are more expensive to run but the glass door option will boost sales,” says Robin.
Horizontal freezers (island sites, chest freezers etc) are a great budget option and offer around 20 per cent more storage capacity. The glass lid option is great for same product display (e.g., frozen whole fish) and mass storage, however, stock can become easily unorganised without the aid of dividers. Their footprint on the shop floor will be greater than an upright alternative.
Freezing your costs
There is no doubt that under current conditions, with electricity bills remaining elevated (scandalously now, considering that wholesale power prices have fallen way back), the right choice of chiller or freezer is a non-trivial decision for the future prosperity of your store.
Last September, Iceland supermarket’s executive chairman Richard Walker said that its energy costs had grown by more than £20m, so that they were “fighting to keep the lights on”. Fair enough, Iceland has more chillers than most, but even for convenience traders, the development of the sector has meant that in recent years refits mean more chiller meters in store, in response to consumer demand for fresh and frozen food locally. For Iceland, the result was that it decided to convert open chiller cabinets to fridges with doors in 150 of its stores.
Photo: Thornbury Refrigeration
Responding to that need was pretty much riskless until the war in Ukraine sent electricity prices spiralling, and now it is important to weight the return on investment against ready cash and revenue.
Nonetheless, with the great options on offer from companies such as Husky and Thornbury, who are committed to the convenience sector, upgrading, modernising and buying the best refrigerator plant you can afford must be the smart choice, even under current conditions.
And Thornbury has now dropped its prices! “We offer plug in chillers and freezers unpacked and sited within your premises, prices from £650 + vat for the upright single glass door chillers,” Ranson told Asian Trader. “Remote chillers, serve-overs and walk-in cold stores are always available. Choose the correct equipment for your stock, dairy produce must be kept at 3oC and frozen food at -18oC. The present economic climate dictates choosing chillers with doors which greatly reduces the consumption of electricity but forms a barrier between customer and stock which will affect quantity of sales.
Thornbury Refrigeration will supply and advise on 01376 512974.
A shop accused of selling vodka, vapes and tobacco to children has had its licence revoked by Buckinghamshire Council.
At least 65 complaints have been made about the Stoke Convenience Store at 59 Stoke Road, Aylesbury since 2022.
Most of these relate to underage sales, according to Trading Standards, which successfully obtained a closure order against the shop last month through High Wycombe Magistrates Court.
A review of the licence was then carried out by councillors on the council’s sub-licensing committee on 9 January.
During the meeting, shopkeeper Sivagnanam Pakeerathan ‘pleaded’ with members to let the business keep its licence, which was held by Mr Suthakaran Krishnapillai, the shop’s owner.
Speaking through a translator, he denied the shop had frequently made underage sales, but said it had ‘made mistakes’ and that his wife had sold a vape to an underage person on one occasion.
However, Cllr Phil Gomm told the meeting the shop had ignored warnings.
He said: “You asked us to treat you kindly, maybe not to revoke the licence. But you are asking us to trust you to not do what you have been doing.”
The meeting was presented with dozens of pages of complaints and witness statements about the shop serving minors and selling counterfeit goods, which were compiled by the council, Trading Standards and Thames Valley Police.
They include a police complaint that a bottle of vodka was sold to two boys in October 2024, as well as a mum’s harrowing account of seeing her daughter being stretchered into an ambulance in June last year after allegedly drinking vodka from the shop and collapsing outside McDonald’s.
Mr Pakeerathan ‘took over the shop’ in 2021 and said he was ‘deceived big time’ by the person who sold the store as he realised its daily takings were only around £300 – lower than he expected.
He told the meeting customers would request certain brands of illegal vapes and cigarettes.
Despite popular demand for the illicit goods, he claimed the Stoke Convenience Store ‘did not sell these items for the next year’.
However, he said this resulted in customers ‘deserting’ the business, resulting in ‘many problems’ and the Stoke Convenience Store being ‘unable to pay its bills’.
Mr Pakeerathan said the shop’s takings had since increased, but that the business had spent £100,000 on buying the shop and around £30,000 on refurbishing the premises.
He told meeting they therefore felt ‘trapped in the wrong place’.
Trust in UK-produced food has reached its highest level since 2021 following three years of falling confidence in standards.
Most (75 per cent) adults now say they trust food produced in the UK. This is a rise from 71 per cent in 2023, although still below the level of trust felt by shoppers in 2021 (81 per cent).
The figure rises to 91 per cent when consumers are asked whether they trust food "exclusively produced" within the UK.
Significantly, more people now say they trust UK food more than NHS care, water from the tap, or any other core service or utility.
A clear majority (85 per cent) of respondents to the survey say they trust the country's farmers, compared to just 9 per cent of whom express distrust.
Animal welfare remains the most important aspect of food production for consumers, and 72 per cent of adults say farmers follow good animal welfare standards.
And a majority of respondents (72 per cent) say that assurance labels were a reason to trust food, while 77 per cent say that labels showing where food comes from helps build trust.
The findings, which draw on research from over 3,000 UK consumers, form part of Red Tractor’s annual Trust in Food Index. First produced in 2021, it is designed to provide the most comprehensive assessment of consumer attitudes to food in the UK.
Jim Moseley, CEO of Red Tractor, said the past four years had been 'brutal' for the food and farming industry. Farmers have particularly faced a series of challenges, such as severe weather events, poor harvests, and the prospect of rising taxes on the horizon.
"Not since the foot-and-mouth crisis over 20 years ago has the food industry had so much to contend with," he said.
But this year’s findings will likely give a boost following years of rising costs and higher prices for consumers.
Meanwhile, the importance of the Red Tractor logo when choosing food has risen to its highest level in the four years since the Trust in Food Index began.
Moseley concluded, "It should be a source of huge pride to everyone involved in food production in the UK that food is now more trusted than water or any other basic service we rely on every day
"Despite the extremely challenging environment, farmers’ efforts to work to some of the highest standards in the world has played a significant role in driving a resurgence of consumer trust in UK food."
Carlsberg Britvic is celebrating its official launch today (17) following the completion of the deal for Carlsberg Group to acquire Britvic plc.
In a landmark moment in the history of Carlsberg Group and the British drinks industry, today (17) marks the official launch of Carlsberg Britvic – the new company uniting Carlsberg Marston’s Brewing Company (CMBC) and Britvic’s UK business.
Carlsberg Britvic’s strong national footprint brings together CMBC’s breweries and leading in-house secondary logistics operation – with 15 depots servicing customers across the UK – with the dynamic packaging and production capabilities of Britvic.
The business is now the largest multi-beverage supplier in the UK, making the UK Carlsberg Group’s largest market by revenue in the world.
Across soft drinks, beer, and cider, Carlsberg Britvic is home to many iconic and popular brands. Its compelling soft drinks range includes well-known names such as Pepsi MAX, 7UP, Tango, Robinsons, J2O and Fruit Shoot, through to fast-growing breakthrough brands including the plant-powered Plenish range and Jimmy’s Iced Coffee.
These leading soft drinks brands will now sit alongside the Group’s flagship Carlsberg Danish Pilsner, as well as 1664, Birrificio Angelo Poretti and Brooklyn Brewery beers, as well as leading British ales such as Hobgoblin, Pedigree and Wainwright.
Paul Davies, formerly CEO of Carlsberg Marston Brewing Company, will take up the position as CEO of the newly formed Carlsberg Britvic in the United Kingdom, effective 17 January 2025.
Davies said, “This is a historic moment for everyone across our unique combined multi beverage business, I am immensely proud to have the opportunity to lead this new company, featuring so many iconic brands and so many dedicated and talented people.
"As we look to the future together, Carlsberg Britvic will demonstrate the important values that underpin our dedication to our customers, our consumers, our people and our planet.
“Carlsberg Britvic combines the fantastic qualities of both businesses and our shared ambition to grow the UK beverage category through our unique proposition across soft drinks, beer and cider.
"We are all eager to build a successful future together as we create new opportunities, integrate our operations and continue to deliver excellent choice, product quality and service to our customers.
“On behalf of everyone at Carlsberg Britvic, I would like to thank all those whose effort, commitment and passion have made today possible.”
Davies began his Carlsberg career in Marketing with Carlsberg UK in 2007 and has subsequently held the positions of VP Marketing and VP Sales for Carlsberg Sweden, and VP Craft & Speciality for Carlsberg Group in Copenhagen.
In January 2019 he was appointed Managing Director of Carlsberg Poland, where he was also Chairman of the Polish Brewers Association.
Davies is supported in his role by the new Carlsberg Britvic Executive team.
The new company will combine the strong shared values of CMBC and Britvic, maintaining ambitious targets in areas such as sustainability and equity, diversity and inclusion, while also delivering the highest standards of customer service and quality.
Accompanying the official launch, Carlsberg Britvic will be revealing its new corporate identity next week, which will be rolled out across the business as part of the integration of its operations in the UK.
Boparan Holdings Limited (BHL), the parent company of 2 Sisters Food Group, has announced the appointment of Paul Friston as its new group chief financial officer (CFO).
Friston will join the 2 Sisters Food Group business in early February and become a member of the BHL board.
He has a 28-year track record in financial and corporate leadership roles at Marks and Spencer, taking on senior finance, strategy, commercial & transformation roles, as well as holding the post of managing director of M&S' International business for six years.
Friston takes over from Nigel Williams who has decided to return to return to Australia for family reasons.
“I am delighted to welcome Paul to 2 Sisters,” Ranjit Singh, president of BHL, said.
“He joins at an extremely important time for the business and I look forward to working closely with him as we execute our ambitious sustainability and investment plans in the coming years which will shape our business for the next generation."
Friston added: “2 Sisters is a dynamic business, I know it well and very much respect it as a food manufacturing leader in the UK, so I am extremely happy to be joining the team.
“There are clearly many challenges for the food sector in such a competitive and cost-conscious environment, but the potential of a business as ambitious and significant as 2 Sisters is a truly exciting prospect. I look forward to playing my part in taking the company forward.”
A resident of Oxfordshire has started a campaign to raise funds to install metal shutters for Spar Minster Lovell store the front doors of which were completely devastated during a ram raid recently.
Calling the shop as "cornerstone" of her community in Oxfordshire, resident Karen Turner-Dutton is calling on people to offer donation to restore Spar Minster Lovell, owned and run by the family of retailer Ian Lewis, after its front was damaged badly during the shocking ram-raid.
"This store isn’t just a business; it’s the heart of Minster Lovell, a place that connects and sustains our village. We can’t afford to lose it," Karen states on the fund appeal's Go Fund Me page.
"Every donation, big or small, will help secure the shop and bring peace of mind to Lyn and Dave. Let’s come together to protect this vital part of our community and show the Lewis family how much they mean to us."
The funds are being raised for metal shutters to prevent future break-ins, a Smoke Cloak system to deter and neutralize intruders and for an upgraded alarms for faster response times and better protection.
During early hours of Dec 27, five individuals smashed through the front doors of Spar Minster Lovell near Witney in Oxfordshire and used a vehicle to pull an ATM machine through the premises, causing extensive damage to the shop’s infrastructure and stock.
They made off with the cash machine, which had about £2,500 inside. Around £1,000 in stock was lost; the fridges were also damaged due to the impact.
Lewis told Asian Trader at the time, "The cash machine was at the back of the store. It was pulled and dragged right through the chiller and ambient area, causing extensive damage to the store, chiller doors and, stock.
“The automatic doors of the store were replaced recently on Dec 17, after the last break in that happened in September. We haven't even paid that bill fully and the doors are now completely damaged. This is over and above all the damage that the store sustained.
"Since the machine was at the back, almost the whole store has been shattered since it was pulled and dragged through, breaking everything that came on the way."
The ram-raid incident came as a shock to the community as well. Many locals and regular shoppers reportedly helped Lewis and his family to clear the shop floor which was filled with broken glasses and spilled stock.
As the shop reopened, they had to board up the doors which makes it look like it is closed. This has meant passing trade has significantly decreased, leaving Lewis about £30,000 down.
Still disturbed by the incident, Lewis thanked Karen for launching the fund-raising campaign.
"Your kindness and effort mean the world to us, and we’re incredibly grateful to have such supportive members in our community. Every bit of support makes a difference, and together, we can ensure the store remains a safe and welcoming place for everyone," Lewis wrote on social media.
He also thanked AF Blakemore & Son Ltd for their "ongoing support during this tricky period".
Lewis wrote, "The banners and posters they designed and printed in record time will hopefully help make customers aware that we are open."
The recent ram-raid has been devastating for Lewis' family, particularly his elderly parents who were sleeping upstairs during both incidents.
The business has been in Lewis’s family for generations, set up by his grandmother in 1937.
The store was targeted for the second time in three months. Earlier in September 2024, a group of four masked men were caught on store's camera trying to break in the store before they cut the CCTV connection.