There are many choices in the world of chillers and freezers, each with different functions, placements and price
It is no surprise that we all take refrigeration – chilling or freezing – for granted. Or at least we did until recently, when escalating electricity bills forced a rethink about how many metres of cool were feasible, whether shelling out for more ecological or lower consumption units was economical over the short- or long-term, and whether more frozen and fresh chilled sales could close the difference between expense and revenue.
“The Frozen and Chilled category is a powerful asset for C-Stores!” says Husky, a leader in UK refrigeration.
Commercial refrigeration is a significant investment for retailers and plays a vital role in driving profits. “The good news is that retailers are now capitalising on the surge in frozen and chilled sales, which has been accelerated by the cost-of-living crisis. As a result, they are dedicating more space to these categories.”
According to Husky, there is no doubt that commercial fridges and freezers are an essential piece of equipment for any convenience store. So, for the savvy shopkeeper looking to improve their shop’s efficiency and bottom line, they say that investing in a Husky PRO fridge and freezer is a great option. If a store sells soft drinks, beer, and wine, they must keep them cold to retain customers – that's the convenience sector’s edge over the multiples.
Likewise, it's evident that frozen food and ice cream need to be frozen, Husky reminds us. Chillers and freezers, running 24/7, are major expenses. Therefore, retailers must carefully consider their refrigeration choices. By switching from a 1mtr Open Fronted Dairy Deck to a Husky 1mtr Double Door Chiller, you could save over £3,000 per year in energy costs (based on an electricity rate of 45p per kwh).
Turn it up!
Bird’s Eye has recently revealed research they have done that shows increasing freezer temperature by three degrees can save a lot of electricity.
Just a 3oC increase in frozen food storage temperatures could reduce its energy consumption in freezers by over 10 per cent, says the frozen food maker.
Brand owner Nomad Foods announced the results of a pilot study to investigate the potential to store frozen food at slightly higher temperatures.
The study, conducted over six months with leading food science and technology organisation, Campden BRI, showed how storing frozen food at -15oC, instead of the industry standard -18oC (Zero degrees Fahrenheit), could reduce freezer energy consumption by more than 10 per cent without any noticeable impact on product safety, texture, taste or nutrition of the frozen food products.
“Nine products were tested in the pilot including poultry, coated fish, natural fish, vegetables, plant based and pizza. Four temperatures (ranging from -18oC up to -9oC) and eight key areas including food safety, texture, nutrition, energy use and packaging impact were tested.
Husky display freezer
“Results showed no significant change to the products across the areas tested at any of the higher temperatures with the following exceptions. There was some change in sensory for Mixed Veg at -9oC and Salmon Fillets at -12oC. There was also some impact on Vitamin C for vegetable products when stored at the highest temperature -9oC,” states the report, adding that for every 3oC increase in temperature there is a drop in freezer energy consumption of 10-11 per cent.
“Clarence Birdseye pioneered frozen food technology almost 100 years ago and as we approach the anniversary of his ground-breaking innovation, frozen food is more than ever a great choice for consumers and a great choice for the planet,” said Stéfan Descheemaeker, Nomad Foods’ CEO.
“This new pilot study with Campden BRI shows that we have the potential to significantly reduce energy use when storing frozen products, without reformulating. Delivered at scale, this could revolutionise our industry and deliver substantial energy use and cost reductions for manufacturers, food retailers and consumers and further reduce the carbon footprint of frozen food products.
“This is not something that we can deliver on our own and so we look forward to sharing our results with trade bodies, retail partners and other key stakeholders to explore opportunities for broader collaboration.”
Worth investing
While the idea of using “free" refrigerators supplied by drink brand manufacturers is tempting, it often comes with strict plan-o-gram commitments that limit retailers from stocking a diverse range of products. In contrast, Husky explains that its PRO Display Chillers offer complete freedom in merchandising, allowing retailers to showcase a wide variety of products, both new and classic favourites, without restrictions.
With the ongoing "big night in" trend, the PRO Display Chiller models are also dairy-safe, creating opportunities for cross-merchandising food and drinks to create the perfect meal deal for those shoppers who are on their way home, but don’t want the hassle of queuing at the large supermarkets! To optimise refrigeration space, it's crucial to allocate it based on fastest-selling lines and customer preferences. The Husky PRO range's full-length LED lighting ensures that the stock contents are well-lit and visible, catering to the customer on the go.
There has been an enormous uptick in chilled sales as purchasing and eating habits were remoulded by lockdown and then (and still) by new, home-based work habits.
Husky Double Door F10PRO Upright Freezer
And alongside chilled consumption – much of it bought hyper-locally at c-stores – the volume of frozen food sales has also increased, notes Husky, with consumers seeking high-quality frozen meals: “Independent stores' extended hours make them the go-to option for emergency purchases, presenting an excellent opportunity to tempt customers with a variety of impulse frozen products which must include Ice Cream!”
Embracing the Frozen and Chilled category with reliable and versatile chilled and frozen refrigeration solutions can help c-stores boost sales, cater to evolving consumer trends, and become the preferred shopping destination for their local community. “In addition, the Husky PRO fridges and freezers are designed to complement each other and would add a touch of sophistication to your shop. Their sleek and modern appearance will create a super smart look that is sure to impress your customers.”
Compressors and seals don’t last forever, and the best time to replace a Glass Door Display Fridge or Freezer “is when your current refrigerator constantly runs or is ten years old or more.” Husky advises that if you notice that your fridge (compressor) is running non-stop, it's a clear sign that it's working harder than necessary to maintain the desired temperature. Upgrading to a modern PRO fridge or freezer will not only improve performance but also lead to significant energy savings, cutting down on operational costs while optimising your profitability.
What to buy?
Thornbury Refrigeration, of Witham in Essex, have been in the business of keeping things chilled for many years, and they use J & E Hall condenser unit which, in their opinion, is the most efficient for it's application on the market. Choosing the correct refrigerators to display stock is essential, the choice of fridges can seem endless!
The right choice is important, not least because it can influence the rate of impulse sales by the simple expedient of removing a door or cover (which helps however to preserve food and save electricity).
Fridges are generally available in remote (motor outside) or integrated (all components built – in) styles, and here Robin Ranson, Head of Sales at Thornbury, gives us an extremely useful guide to the main kinds of chillers and freezers:
Remote fridges and freezers
Remote systems run with a condenser motor situated away from the fridge, generally outside the building. This allows the heat removed by the fridge to escape via the remote air-cooled condensing unit.
Having the condenser sited outside ensures the heat is removed from the building, otherwise that heat would be expelled into the premise’s surroundings which would affect the potential of any other electrical equipment on site, raising electricity consumption and heat in the premises.
Remote systems offer vastly more display capacity, the motor is outside the building, allowing more shelves for display within the case. They can be multiplexed (bolted together) to offer a continuous run.
They are quieter and cheaper to run than integrated systems but are more expensive to buy and difficult to move without professional help.
- Integrated (plug-in) fridges and freezers
Integrated refrigerators have all running components built into them, either above or beneath the display area. More economical to buy and easier to handle, many are supplied on legs (some with wheels as an optional extra). They can be an effective alternative to remote styles when landlords or local planning regulations prevent the installation of exterior condensers needed to power remote fridges.
Integrated or Integral fridges consume more electricity for their size and offer less gross display area than their remote alternatives.
- Open refrigerators
Open refrigerators (referred to as open decks) offer the bestselling solution for your produce, they are great for impulse (Grab and Go) selling. Generally, with five rows of shelving, stock is displayed in a clear and concise style. Integral open decks will consume more power during the summer. They are the fridge for greengrocer’s fruits and vegetables. Open decks are cheaper to buy than doored (closed) fridges but consume more electricity. They are more accessible for the physically impaired.
(Photo: Thornbury Refrigeration)
Remote open decks will remove residual heat from the shop, depending on the size of the shop this usually results in the appearance of free air conditioning, as refrigeration works by removing heat, not adding cool air! If you are considering air-conditioning then wait until you have had a remote open deck installed … you may be pleasantly surprised. Remember, chocolates and customers enjoy chilled shops, the customer doesn’t notice the chilled shop in the winter but enjoys the aspect on a hot day and stays that little bit longer in your premises, extending impulse-selling opportunities.
Open deck chillers are most popular for chilled dairy display, such as milk, cheese and yoghurts.
Open decks require more maintenance and cleaning as they pull in dust which will affect the evaporator fan motors and mix with the water all fridges produce on defrost that can block their drains.
- Glass door (closed) refrigerators
Glass door fridges are more environmentally friendly, they consume less electricity and so are cheaper to run. The doors keep the heat out and so their compressors run less. The Arneg Osaka consumes 61 per cent less than open decks. The aspects of glass and doors, on patisserie (+1 to +10 Deg C) or serve-over cabinets, are well suited to protect delicate stocks such as fish and meat (minus one degree centigrade), and fresh cream cakes (+3 degrees C). Serve-over cabinets are the best fridges for Butcher shops.
Sales can potentially be reduced by 30 per cent as the physical barrier of doors impedes the impulse buy. The glass door cabinets are more expensive to purchase but save power over a period of time.
Freezers
Thornbury’s freezer ranges are designed for commercial storage and display.
“Upright freezers occupy little floor space compared to their storage capabilities. Organising stock is easy as they have shelves, and glass-door models are ideal to view stock at a glance. Upright freezers are more expensive to run but the glass door option will boost sales,” says Robin.
Horizontal freezers (island sites, chest freezers etc) are a great budget option and offer around 20 per cent more storage capacity. The glass lid option is great for same product display (e.g., frozen whole fish) and mass storage, however, stock can become easily unorganised without the aid of dividers. Their footprint on the shop floor will be greater than an upright alternative.
Freezing your costs
There is no doubt that under current conditions, with electricity bills remaining elevated (scandalously now, considering that wholesale power prices have fallen way back), the right choice of chiller or freezer is a non-trivial decision for the future prosperity of your store.
Last September, Iceland supermarket’s executive chairman Richard Walker said that its energy costs had grown by more than £20m, so that they were “fighting to keep the lights on”. Fair enough, Iceland has more chillers than most, but even for convenience traders, the development of the sector has meant that in recent years refits mean more chiller meters in store, in response to consumer demand for fresh and frozen food locally. For Iceland, the result was that it decided to convert open chiller cabinets to fridges with doors in 150 of its stores.
Photo: Thornbury Refrigeration
Responding to that need was pretty much riskless until the war in Ukraine sent electricity prices spiralling, and now it is important to weight the return on investment against ready cash and revenue.
Nonetheless, with the great options on offer from companies such as Husky and Thornbury, who are committed to the convenience sector, upgrading, modernising and buying the best refrigerator plant you can afford must be the smart choice, even under current conditions.
And Thornbury has now dropped its prices! “We offer plug in chillers and freezers unpacked and sited within your premises, prices from £650 + vat for the upright single glass door chillers,” Ranson told Asian Trader. “Remote chillers, serve-overs and walk-in cold stores are always available. Choose the correct equipment for your stock, dairy produce must be kept at 3oC and frozen food at -18oC. The present economic climate dictates choosing chillers with doors which greatly reduces the consumption of electricity but forms a barrier between customer and stock which will affect quantity of sales.
Thornbury Refrigeration will supply and advise on 01376 512974.
As industry leaders is cash handling, Volumatic has long supported the use of cash and the importance of maintaining access to cash for both consumers and businesses. The company recognises the importance of the new set of rules created by the Financial Conduct Authority (FCA) two months ago, to safeguard access to cash for businesses and consumers across the UK.
Since introduction, the new rules are intended to ensure that individuals and businesses who rely on cash can continue to access it and the outcome has already sparked the creation of 15 new banking hubs across the UK, including one in Scotland, with many more to follow.
These hubs provide shared spaces for consumers to access basic services, such as depositing and withdrawing cash, and are being embraced by businesses keen to support the use of cash, who have been struggling in recent years due to the flurry of bank closures across the UK.
With this in mind, Volumatic welcomes the increase in banking hubs and other facilities but recommends businesses go one step further to make things even easier.
“We have known for some time that more and more people are using cash again on a daily basis and so it’s great that access to cash is being protected by the FCA, something that we and others in the industry have been campaigning for, for a long time,” said Volumatic’s Sales & Marketing Director Mike Severs. “Both businesses and consumers need to have easy and local access to cash, and these new rules ensure cash usage continues to rise and will encourage more businesses to realise that cash is still an important and valid payment method.”
With time being of the essence for most businesses, making a journey to the nearest bank, banking hub or Post Office isn’t always possible on a daily basis, plus there is the obvious security risk to both the money and the individual taking it to consider.
Volumatic offers integration with the G4S CASH360 integration
Volumatic’s partnership with G4S, announced back in April 2024, means every business dealing in cash anywhere in the UK can have access to a fully managed solution. This will be especially relevant to those who currently have to walk or travel a distance to a bank or PO to deposit their cash.
Severs adds: “Although having more banking facilities is fantastic news, Volumatic can help businesses even more by bringing the bank to them through an investment in technology like the CCi that can offer integration with the G4S CASH360 solution. Together, we make daily cash processing faster, safer, and more secure and the combination of solutions will save businesses time and money for years to come, making it a truly worthwhile investment.“
Volumatic offers a range of cash handling solutions, with their most advanced device being the CounterCache intelligent (CCi). This all-in-one solution validates, counts and stores cash securely at POS, with UK banks currently processing over 2.5 million CCi pouches each year. When coupled with the upgraded CashView Enterprise cash management software and its suite of intelligent apps, the Volumatic CCi can offer a full end-to-end cash management solution – and now goes one step further.
It does this by providing web service integration with other third-party applications such as the CASH360 cash management system, provided by the foremost UK provider of cash security, G4S Cash Solutions (UK).
“Ultimately, only time will tell how successful the FCA’s new rules will prove. In the short amount of time the new legislation has been in place, the signs are already looking good, and coupled with the new technology we offer, it is a good thing for businesses and consumers alike in the ongoing fight for access to cash and more efficient cash processing,” concludes Severs.
Retail technology company Jisp has launched an NPD service as part of its new Direct to Retailer business unit.
The new NPD service will allow brands to launch or trial new products in a guaranteed number of convenience store locations, with on the ground review of execution by Jisp’s retail growth manager team, and performance data and insights deliverable through its scanning technology and back-office systems.
Brands will also be able to draw on retailer and consumer feedback on the product and its performance thanks to Jisp’s significant resource in user communication, with over 1,000 retailers and more than 100,000 registered shoppers.
Brands can set the parameters of the NPD activity delivered through Jisp’s new service, selecting the duration of the campaign, the number of stores to launch into and even the geographic spread or demographic make-up of the stores included.
Product merchandising and promotional execution in store is monitored by the Jisp RGM team and full reporting is available to help brands better understand the success of their new product and shape future promotional strategy.
This robust data and insight set means that Jisp can not only provide a reliable view of what is selling in stores, but through its scanning technology can also indicate who is buying the product, when, where and why.
Alex Rimmer
“As part of our recent strategic review and restructure, we identified five key pillars of growth, or business units through which to drive new business,” said Alex Rimmer, director of marketing & communication at Jisp.
“Our existing core business already provided us the means to develop new services efficiently and through discussions with major brands, retailers, wholesalers and industry authorities, we identified a need for guaranteed implementation and execution of NPD in the convenience sector.”
Compliance is further assured using Jisp’s Scan & Save scanning technology along with a retailer reward scheme which pays stores for their participation and commitment to the process.
With 1,000 stores already registered with Jisp, the company is in talks with other businesses about opening the new NPD service to their stores given the benefits of securing NPD and reward for execution.
“This is a Win-Win for the sector,” added Alex Rimmer. “Brands can create a bespoke NPD launch campaign with a guarantee that their product will be instore, on shelf and correctly merchandised and promoted, receiving actionable data and insight to shape future strategy. Retailers secure access to NPD, support in merchandising it and reward for taking part, while customers find more local touch points where NPD from their favourite brands are available.”
With this new service promising to be such a valuable asset to the market, retailers and brands are encouraged to contact Jisp to capitalise on the opportunities.
Tesco is slashing the price of more than 222 own-brand and branded products in its Express convenience stores.
Essentials including milk, bread, pasta and coffee are included in the lines which have been reduced in price by an average of more than 10 per cent at Tesco Express stores. The retail giant has made more than 2,800 price cuts across stores in recent months. With 2,048 of convenience stores at the end of the 2023-24 financial year, Tesco aims to benefit hundreds of thousands of customers from the cheaper deals.
The firm said the move comes in the wake of more than 2,800 price cuts made by the chain across its stores in recent months. From Wednesday, customers will pay £1.45 for a four-pint bottle of milk at their local Tesco Express store (down from £1.55) and a Tesco Toastie White Thick White Loaf is also 10p cheaper at 75p.
There are even bigger savings on Tesco Chicken Breast Portions (300g), which have dropped in price by 25p to just £2.25 and a 200g jar of Tesco Gold Instant Coffee now also costs 25p less at just £2.25. Among the branded products with price cuts are Warburtons White Sliced Sandwich Rolls, with the price of a six-pack cut by 10p to just £1.20 and Domestos Original Bleach 750ml, which is now just £1.19 in Express stores after an 11p price cut.
Tesco CEO Ken Murphy said, “Today’s round of price cuts on more than 200 lines in our Express stores underlines our commitment to offering great value to Tesco customers.
"Whether you are picking up coffee and milk for the office or a loaf of bread and a tin of soup on the way home, our Express stores offer both convenience and great value.”
This comes a week after One Stop, the convenience store chain owned by Tesco, has reported a surge in sales to nearly £1.3bn during its latest financial year. The Walsall-based company posted a revenue of £1.29bn for the 12 months to 24 February, 2024, an increase from the previous year's £1.17bn. Over the course of the year, the number of stores directly operated by One Stop increased from 712 to 733, while its franchised locations also grew from 291 to 317.
1. One in five people who have successfully quit smoking in England currently vape, with an estimated 2.2 million individuals using e-cigarettes as a smoking cessation tool.
2. The increase in vaping among ex-smokers is largely driven by the use of e-cigarettes in quit attempts, with a rise in vaping uptake among people who had previously quit smoking for many years before taking up vaping.
3. While vaping may be a less harmful option compared to smoking, there are concerns about the potential long-term implications of vaping on relapse risk and nicotine addiction. Further research is needed to assess the impact of vaping on smoking cessation outcomes.
ABOUT one in five people who have stopped smoking for more than a year in England currently vape, equivalent to 2.2 million people, according to a new study led by UCL researchers.
The study, published in the journal BMC Medicine and funded by Cancer Research UK, found that this increased prevalence was largely driven by greater use of e-cigarettes in attempts to quit smoking.
However, the researchers also found a rise in vaping uptake among people who had already stopped smoking, with an estimated one in 10 ex-smokers who vape having quit smoking prior to 2011, when e-cigarettes started to become popular. Some of those smokers had quit for many years before taking up vaping.
The study looked at survey data collected between October 2013 and May 2024 from 54,251 adults (18 and over) in England who reported they had stopped smoking or had tried to stop smoking.
“The general increase in vaping among ex-smokers is in line with what we might expect, given the increasing use of e-cigarettes in quit attempts. NHS guidance is that people should not rush to stop vaping after quitting smoking, but to reduce gradually to minimise the risk of relapse,” lead author Dr Sarah Jackson, of the UCL Institute of Epidemiology & Health Care, said.
“Previous studies have shown that a substantial proportion of people who quit smoking with the support of an e-cigarette continue to vape for many months or years after their successful quit attempt.
“However, it is a concern to see an increase in vaping among people who had previously abstained from nicotine for many years. If people in this group might otherwise have relapsed to smoking, vaping is the much less harmful option, but if relapse would not have occurred, they are exposing themselves to more risk than not smoking or vaping.”
For the study, researchers used data from the Smoking Toolkit Study, an ongoing survey that interviews a different representative sample of adults in England each month.
The team found that one in 50 people in England who had quit smoking more than a year earlier reported vaping in 2013, rising steadily to one in 10 by the end of 2017. This figure remained stable for several years and then increased sharply from 2021, when disposable e-cigarettes became popular, reaching one in five in 2024 (estimated as 2.2 million people).
The researchers found, at the same time, an increase in the use of e-cigarettes in quit attempts. In 2013, e-cigarettes were used in 27 per cent of quit attempts, while in 2024 they were used in 41 per cent of them.
Senior author Professor Lion Shahab, of UCL Institute of Epidemiology & Health Care, said: “The implications of these findings are currently unclear. Vaping long term may increase ex-smokers’ relapse risk due to its behavioural similarity to smoking and through maintaining (or reigniting) nicotine addiction. Alternatively, it might reduce the risk of relapse, allowing people to satisfy nicotine cravings through e-cigarettes instead of seeking out uniquely harmful cigarettes. Further longitudinal studies are needed to assess which of these options is more likely.”
Independent retailers association Bira has held a meeting with members of the Treasury team to discuss concerns following its robust response to the Government’s recent Budget announcement.
The Budget, labelled by Bira as "devastating" for independent retailers, was met with widespread indignation from Bira members.
Andrew Goodacre, CEO of Bira, said: “Thank you to all the members who have shared their thoughts on the impact of the budget. Based on this feedback, Bira has been robust in its response and judgement of the budget, especially where it is hurting the medium sized independents by as much as an extra cost of £200K per annum.
“We have also held a meeting with members of the Treasury team to discuss our concerns. Whilst there were no indications that any changes would be made, our concerns were listened to.
“We also discussed the proposed reform to business rates which is due to be in place for April 2026. It was clear from the meeting that Bira will be fully involved with this reform.”
Bira, representing over 6,000 independent retailers across the UK, earlier stated that the reduction in business rates relief from 75 per cent to 40 per cent (capped at £110k) from April 2025 will more than double costs for many retailers.
As a post-budget reaction, Goodacre said on Oct 30, "This is without doubt the worst Budget for independent retailers I have seen in my time representing the sector. The government's actions today show complete disregard for the thousands of hard-working shop owners who form the backbone of our high streets.
"Small retailers, who have already endured years of challenging trading conditions, now face a perfect storm of crippling cost increases. Their business rates will more than double as relief drops from 75 per cent to 40 per cent, while they're hit simultaneously with employer National Insurance rising to 15 per cent and a lower threshold of £5,000, down from £9,100. Add to this the minimum wage increase to £12.21, and many of our members are telling us they simply cannot survive this onslaught."