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Best-One Hurlford expands business with dedicated delivery hub

Best-One Hurlford expands business with dedicated delivery hub
Imran Akhtar
Andy Marino
By Andy MarinoJul 19, 2022
Andy Marino
Andy was born in London just in time to see England win the World Cup, and much later began his career in academia, gaining a PhD in American Literature and lecturing at several universities, including Maryland and Gothenburg in Sweden, and pursuing a sideline in sheep-farming before moving back to London and becoming a literary agent and TV documentary-maker (working for various broadcasters and making series such as the BBC’s Monsoon Railway, set in Bengal). He has written several biographies, including the Second World War story American Pimpernel, and became the official biographer of India’s Prime Minister (then Chief Minister of Gujarat) publishing Narendra Modi, a Political Biography (Harper Collins). Andy joined Asian Media Group in 2018, his first “proper” job, and has been there ever since, believing that, while trade journalism might not save the world, it might just save journalism.
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Imran Akhtar, owner of Best-One in Hurlford, is creating a new hub store focused solely on home delivery after hitting £1million in sales through Snappy Shopper, one of the UK’s fastest-growing grocery home delivery solutions.

The retail hub will allow Imran to meet surging customer demand for online ordering, as more and more of his customers opt for the convenience of home delivery. The leading retailer is investing £40,000 in the new store and predicts the move will result in 25 per cent incremental growth.

Imran’s store has expanded since signing up to the Snappy Shopper platform 18 months ago, processing on average 730 online transactions per week.

Snappy Shopper Delivery man scaled

It is also increasing customer loyalty with 90 per cent repeat customers ordering through Snappy Shopper. Imran has mastered the art of success by providing consistent high levels of service, ensuring orders are delivered on time and complaints are dealt with swiftly.

“The new hub will allow me to provide 100 per cent availability to my punters on the platform with a dedicated delivery fleet and staff packing the orders," said Imran. "Joining Snappy Shopper has future-proofed my business, so my store can reach a whole new customer base who shop online”.

Snappy Shopper logo

Dael Links, Head of B2B Marketing at Snappy Shopper, added: “Imran is a great example of a retailer who has embraced the opportunity of home delivery, offering an outstanding service and growing his business in the process. This new store is a testament to his continued success on the Snappy Shopper platform.”

best-onedael linksimran akhtarsnappy shopper

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