Social Security Scotland’s Best Start Foods card will be promoted at more than 2200 local convenience stores under a new partnership with the Scottish Grocers Federation Healthy Living Programme.
The initiative will raise awareness of the payment and encourage the 40,000 holders of the prepaid card to use it at their local shop.
Retailers will display information around their store to let customers know they accept the prepaid card as a method of payment.
Best Start Foods, administered by Social Security Scotland, helps pregnant women and eligible families with the cost of buying healthy food and milk for babies and children.
The payment is delivered via a prepaid card and is topped up with up to £39.60 every four weeks.
The Scottish Grocers Federation’s Healthy Living Programme will train and encourage staff in shops to get their customers used to paying with Best Start Foods cards.
Among the chains involved in the new scheme are Spar, Keystore, Nisa and Premier. The network of small shops promoting Best Start Foods spans the whole of Scotland including the Shetland Isles in the north to the Scottish Borders in the south and from Harris, Stornoway in the west to Peterhead in the east.
“Local convenience shops can sometimes be the lifeblood of their communities," said Social Security Scotland Chief Executive David Wallace who launched the scheme on a visit to the local branch of Keystore in Johnstone, Renfrewshire.
"This initiative means owners and staff can offer support to their customers, ensuring they use all of the financial support available to them. I would encourage anyone who has a Best Start Foods card to check their balance and to make sure they are using it regularly. As well as the smaller local stores the card can be used in most big supermarkets and online.”
Kathryn Neil, Programme Director of the Scottish Grocers’ Federation’s Healthy Living Programme said: “We are delighted to collaborate on raising the awareness and up take of the Best Start Foods scheme in convenience stores. This positive partnership presents the opportunity for Healthy Living Partnership to join up with other Scottish Government policies.
“Healthy Living Partnership’s relationships with the convenience and wholesale sector allows us to deliver the information to consumers in the most deprived areas of Scotland and reaching those who are eligible.”
Chris Watson, owner of Keystore in Ness Avenue, Johnstone, has supported community events since he took the shop over from his dad in 1988. He supplies free water for sports days to nearby Fordbank Primary School. He provided a home delivery service during the pandemic to locals who were shielding or didn’t feel comfortable leaving their home.
“I’ve been in convenience retail for over 30 years and times are really hard for my customers," he said. “If I can highlight the Best Start scheme and customers can benefit from it, it can only be a good thing.”
Background
The Scottish Grocers Federation Healthy Living Programme was established in 2004 by the Scottish Government to encourage the sale of fruit and vegetables through convenience stores in Scotland.
The Scottish Government replaced the UK Healthy Start Voucher scheme in Scotland with Best Start Foods on 12 August 2019
Best Start Foods is a prepaid card that can be used in shops or online to buy healthy foods like milk or fruit. It is:
£19.80 every 4 weeks during pregnancy – the payment amount is per pregnancy.
£39.60 every 4 weeks from birth until the age of one
£19.80 every 4 weeks for children between the ages of one and 3 years old
Balances can be checked online via clients’ allpay accounts which they were given when they received their Best Start Foods card or by calling allpay on 0808 196 1687.
To check balance at a cash machine, clients should enter their 4-digit PIN, as if using a bank card at a cash machine.
Applicants under the age of 18 will be eligible for Best Start Foods during pregnancy and up until their child turns one, without the need to be in receipt of benefits.
Applicants over 18 need to be in receipt of a qualifying benefit. At present, income thresholds also apply for some of these qualifying benefits. These income thresholds will be removed by end of 2023-24.
Lidl GB has voiced strong support for the British farming community, urging the government to pause and reconsider recent Inheritance Tax regime changes that could potentially impact agricultural investment.
The supermarket, which sources two-thirds of its products from British suppliers, highlighted its substantial commitment to the UK food industry. In the past year alone, Lidl has invested £1 billion in the egg industry, £1.5bn in beef, £500m in pork, and £70m in root vegetable suppliers.
By the end of the financial year, Lidl expects to have invested a total of £21bn in British food production, exceeding its original five-year commitment by 40 per cent. The company sources 100 per cent of its fresh beef, pork, poultry, milk, butter, cream, and eggs from British producers.
“Providing security and long-term investment for British agriculture is key to helping ensure that farmers can continue to produce affordable and increasingly sustainable food for generations to come,” Lidl said in a statement.
“We are concerned that the recent changes to the Inheritance Tax regime will impact farmer and grower confidence and hold back the investment needed to build a resilient, productive and sustainable British food system.
“We, therefore, support the call by the farming community to pause the implementation of those changes and to consult with industry to achieve a mutually beneficial outcome.”
Last year, prime minister Keir Starmer's Labour government announced that in order to find vital new revenue, some farms would no longer be exempt from inheritance tax, a long-standing measure designed to facilitate the family handover of farms.
From April 2026, the exemption will be capped at £1 million. Beyond that, a 20 per cent tax will apply, half the normal rate.
British farmers have been protesting the move, which they say threatens the agricultural sector and food production.
The government maintains the actual threshold before paying inheritance tax could be as much as £3m, once exemptions for each partner in a couple and for the farm property are taken into account.
British farmers have been struggling in recent years due to a lack of funding and post-Brexit labour shortages.
Farming businesses previously qualified for 100-percent relief on inheritance tax on agricultural and business property, reducing the amounts that farmers and landowners pay when farmland is bequeathed after a death.
Snappy Shopper, the UK’s leading quick-commerce platform, closed out 2024 with a record-breaking December, achieving rapid growth and outperforming the market, which saw an 8 per cent increase in Q4 2024.
Unprecedented weekly trading, record revenues, and soaring customer adoption have cemented Snappy Shopper as the go-to partner for independent retailers, retail groups, and brands.
Snappy Shopper saw weekly trading volumes surge by 42 per cent year-over-year, marking the platform’s most significant growth since the surge in demand during the Covid-19 pandemic in 2020.
Facilitating over £14m in monthly transactions, Snappy Shopper reported an average order value of £29 - nearly four times the typical in-store transaction value (ACS Local Shop Report, 2024).
These figures highlight the platform’s unmatched ability to empower retailers in a rapidly evolving retail landscape. Snappy’s technology enables independent and group retailers alike to operate quick commerce profitably, with retailers throughout the UK leveraging Snappy’s enablement technology to deliver remarkable trading results.
During December, Hayat’s Premier Store, based in Dundee, hit the milestone of more than £200,000 worth of grocery deliveries in a single month from a convenience store, at times doing more deliveries per hour than a nearby supermarket.
The store owner told the press, “Snappy Shopper has revolutionised how we serve our community.
"Achieving more than £200,000 in deliveries in one month exceeded our expectations and highlighted the incredible potential of quick commerce.
"The platform’s efficiency allows us to deliver faster and more effectively than even larger supermarkets at peak times. It’s proof that independent stores can compete and succeed in the digital age.”
With nearly half of independent retailers now offering home delivery (ACS Local Shop Report, 2024), more shoppers are turning to Snappy Shopper’s technology-driven solutions for convenient and reliable retail experiences from trusted local stores.
“Our technology is empowering retailers to connect with their communities like never before,” said Mike Callachan, CEO of Snappy Shopper.
“This growth reflects a global shift in consumer behaviour, with q-commerce becoming an essential part of everyday life. Snappy Shopper is proud to be the trusted partner guiding retailers digital transformation.”
With the retail sector braced for increasing cost pressures in 2025, Mike continued, “It has never been more important to tap into the growth and profitability opportunity available online.
"We are ready to play our part, enabling retailers to take the best of what they do in store to digital consumers, and we expect to more than double the number of stores using our technology again in the next 12 months.”
The past year has been transformative for Snappy Shopper, solidifying its position as a leader in the UK’s q-commerce market.
With unprecedented growth in new customers and a surge in retailer adoption, the Association of Convenience Stores (ACS) 2024, Local Shop Report 2024, Association of Convenience Stores company has established itself as a vital ally for businesses navigating the fast-changing retail landscape.
Unlike some larger retailers who have faced well-documented challenges with technology failures and delivery disruptions during peak times, Snappy Shopper’s reliable technology and innovative approach have consistently empowered independent retailers and store groups to thrive amid growing demand for delivery services.
“Quick commerce is where the future of retail is headed,” Mike added. “Brands and retailers not yet on board risk missing out on a significant growth opportunity. By leveraging Snappy Shopper’s proven platform, they gain a safe pair of hands in navigating this exciting new frontier.”
With the number of users in the grocery delivery market expected to reach 32.4 million by 2029 (Statista, 2024), Snappy Shopper remains committed to innovation, ensuring its partners stay ahead of evolving consumer expectations.
Retailers will be able to accept digital proof of age to sell alcohol later this year, a chief of convenience store body has said, after the UK government announced this week that it will introduce digital driving licenses.
According to ACS chief executive James Lowman, convenience retailers can accept digital proof of age and from later this year they will be able to do this for alcohol as well.
Lowman represents ACS on the board of PASS, and has chaired working groups developing digital proof of age standards and acceptance systems over the past five years.
PASS is not-for-profit body formed in 2001 to set standards for proof of age, the security features of that proof of age and the process for accepting it.
Writing in his blog, Lowman informs retailers, "With a physical proof of age card, all the security features are there to inspect, notably the PASS hologram and thermally-integrated picture (no edges or bumps).
"It’s more complex with digital proof of age because what you could be shown on the screen could have been doctored in any number of ways; there needs to be a digital “handshake” between the retailer and the customer to verify its validity.
"Thankfully PASS now has a system ready to go to do exactly this job.
"Two quick scans and the proof of age can be verified with minimal data transfer – you only need to know if that person is old enough to buy the product they want, you don’t need to see their address much less get into the ramifications of holding customer information."
Lowman also pointed out how getting the use of digital proof of age right and combining it with effective use of age estimation technology would bring huge savings to retailers using self-service checkouts.
"Customers over 25 could breeze through without age checks, those under could prove their age to the till, with colleagues playing an oversight role," he wrote.
"Technology playing a greater role in determining customers’ age will reduce the number of times a colleague challenges a customer, something we know causes friction, conflict and even violence on a daily basis.
Digital proof of age, including a digital driving licence, offers real benefits for local shops.
"We need to stay at the centre of discussions on how this is used in stores so that we can fully realise these", stated Lowman.
Around £24,000 worth of illegal cigarettes, tobacco and disposable vapes have been seized from traders across Walsall as part of a crackdown on the illicit tobacco trade.
As informed by Walsall Council on Thursday (23), illegal goods including approximately 22,000 cigarettes, 3kg of illegal hand rolling tobacco, and 400 illegal disposable vapes were found in four of the six shops visited during the operation.
The activity took place on last week and was part of Operation CeCe, a National Trading Standards initiative aimed at tackling illegal tobacco.
Highly trained sniffer dogs were on hand to assist with the operation. Specialising in detecting tobacco and vape products, one of the dogs helped unearth bags of vapes and cigarettes hidden amongst rubbish at the rear of the shop.
In one store, a purpose-built wall concealment was found high up in the storeroom. Illegal goods were also found behind shop counters, on storeroom floors and in bins.
Councillor Garry Perry, Leader of Walsall Council, said, "We carry operations like this out frequently, and traders need to realise we are not going to allow them to sell illegal goods in our borough.
"I want to thank the Trading Standards team, West Midlands Police and of course Billy and Ziggy for their hard work to get these products off our streets.
"Many of these dodgy traders are prepared to sell to children, which is unacceptable and dangerous.
"We have adopted a strong approach to these matters and will use every enforcement technique at our disposal to disrupt this type of activity and keep our residents safe.
“This work is also vital in delivering our Tobacco Control Plan, a key aspect of which focuses on tackling the trade of illicit tobacco and vaping products. “
Lord Michael Bichard, Chair of National Trading Standards, stated, “ The trade in illegal tobacco harms local communities and affects honest businesses operating within the law.
"Having removed 27 million illegal cigarettes, 7,500kg of hand rolling tobacco and almost 175kg of shisha products from sale, the National Trading Standards initiative in partnership with HMRC continues to successfully disrupt this illicit trade."
Lidl GB has become the first UK supermarket to announce a fibre strategy that spans its entire product offering, setting out two key targets.
By 2026, it plans to increase the tonnage of total fibre sold by 20 per cent, and by 2030, boost the volume of wholegrains it sells to 25 per cent of total grains.
With nearly a quarter (23%) of shoppers actively seeking high-fibre products for their weekly groceries [Kantar, March 2023], the discounter said the new initiative is set to make it easier and more affordable for customers to improve their diets. Currently, only 9 per cent of UK adults meet the recommended daily intake of 30g of fibre, with lower-income households consuming even less, highlighting the need for this initiative.
As part of its new targets, Lidl is working with suppliers to enhance existing recipes by incorporating more plant-based, fibre-rich ingredients like lentils, beans, and grains, whilst reducing fats and sugars. It will also seek to introduce new high-fibre products.
Lidl also became the first retailer to sign up to the Food and Drink Federation (FDF) Action on Fibre initiative to help make higher-fibre diets more appealing for households. It has also turned to its rewards app, Lidl Plus, to offer monthly promotions on these products.
Building on its new fibre focus, Lidl has also become the first retailer to implement WWF’s ‘Planet-Based Diets’ methodology internationally across all 31 countries in which it operates. The WWF methodology will be used to measure and report on its product assortments and sales as it seeks to identify clear routes towards offering customers healthier and more environmentally conscious products, including vegetables, wholegrains, and plant-based protein foods such as beans and pulses.
With its ambition to align with the Planetary Health Diet by 2050, Lidl’s new overarching commitment is first-to-market and sets out to increase the proportion of plant-based foods sold, including plant-based protein sources, wholegrains, fruits, and vegetables, by 20 per cent by 2030.
“As the first UK retailer to align its strategy with the science of the Planetary Health Diet, Lidl is committed to supporting healthy and sustainable diets and setting ambitious targets to ensure our food is good for both people and the planet,” Richard Bourns, chief commercial officer at Lidl GB, said.
“We stand firmly behind the need for sustainable consumption as part of the net-zero transition and are committed to offering our customers an ever-expanding range of healthy, sustainable products at affordable prices.”