The British Independent Retailers Association (Bira) has called the news that The Body Shop is about to appoint administrators in the UK as "sad" and said the government still needs to do more to protect the high street.
Bira, who work with over 6,000 independent businesses of all sizes across the UK, said that the economy needs growth to restore consumer confidence and keep the high street alive.
It has been reported that The Body Shop's UK businesses is set to appoint administrators this week in a move which is likely to see shop closures and job losses.
The Body Shop was bought from private equity firm Aurelius just a few weeks ago, and trading over the Christmas period had not been as strong as they had anticipated.
"It seems that we hear about the demise of a national retailer every few month – this time it is The Body Shop," said Bira CEO Andrew Goodacre. "A stalwart of the high street, it is sad news and we hope that the employees and franchisees are looked after whilst the future of this chain is decided.
Bira CEO Andrew Goodacre
"There is no doubt that since the cost of living crisis started in 2022, life on the high street has been very difficult for retailers large and small. Shoppers have felt inclined to spend less on so-called non-essential items and official retail sales figures are showing decline in sales volumes. The loss of The Body Shop should serve as a reminder to the Chancellor that the economy needs growth and he should use his upcoming budget to restore consumer confidence by focusing on economic stability and growth. High streets and local shops are vital to communities everywhere and more needs to be done to help them through these very challenging times."
Mr Goodacre stressed that the budget next month would be an ideal time for the government to help save the high street and had set out its five item wish list to help.
The Body Shop was set up in 1967 by the late Dame Anita Roddick and has changed hands three times since it was sold by the founder in 2006. It is believed to employ 10,000 people and operates in around 3,000 stores in more than 70 countries.
Glebe Farm Foods has announced that its site has been awarded AA+ grade following the recent unannounced audit against the BRCGS V9 standard.
The BRCGS Global Food Safety Standard is a globally recognised certification program designed to ensure the safety, quality, legality and authenticity of food products. This was the first unannounced audit for the site and included all the production facilities; de-hulling, flaking and flour, oat drink manufacturing and Tetrapak filling, and new to the scope was the manufacturing and packing of Granola.
The audit covered not only the Global Food Safety Standard but also the BRCGS Gluten Free Programme. The recognition comes following a consistent dedication to excellence and the meticulous efforts of Glebe's technical team and supportive operatives, led by Glebe’s Head of Technical, Serena Woolland, who joined the manufacturer in November 2023, bringing with her a wealth of expertise.
As well as awarding Glebe Farm Foods Grade AA+, it also commended the company for its progress, British farming, investments and innovation, and the unwavering commitment demonstrated by its staff.
"The result is a testament to the hard work of our exceptional production staff and the technical team, keeping both site and systems in impeccable order," said Philip Rayner, Founder and Managing Director of Glebe Farm Foods. " At Glebe Farm Foods, we strive to deliver nothing but the highest standard – whether that’s in taste or product experience, sustainable practices, or food safety. We’re delighted with this status – but we were always confident we’d achieve it!”
InPost, the leading provider of parcel locker solutions, has announced the next phase in its rapid expansion with the opening of new Locker Shops in key urban areas. Following the success of its first Locker Shop in Camden, InPost is accelerating its Locker Shop opening programme and targeting hyper urban areas where there is huge demand for its lockers to provide greater access to its parcel locker network.
Kicking off with new locations in London, including Liverpool Street and London Bridge in 2024, as well as Manchester and further London locations from 2025 as part of a strategic rollout.
InPost is leading the locker revolution as more and more people choose out-of-home delivery options. With over 8,400 locker locations across the country and demand continuing to grow the InPost Locker Shops offer a quick, easy and convenient delivery solution for consumers in busy urban areas.
InPost’s Camden Locker Shop pilot, which launched in April 2024, was a hit with London locals and proved the value of dedicated stores with a large number of locker compartments. Based on this encouraging response, InPost is now bringing the concept to even more areas. The new shops will feature InPost’s eye-catching branding with localised design elements to further engage with local consumers.
“The results of our Camden trial showed us that consumers love our InPost Locker Shops," said Neil Kuschel, CEO, InPost UK. "We know that locker lovers are seeking convenience - that’s the number one reason they’re choosing out-of-home delivery[ii] - and what’s more convenient than having a store in your neighbourhood? We are committed to making parcel collection and returns as simple as possible for our customers. By expanding our network of Locker Shop locations to more urban areas, even more consumers will now be able to pop in and pick up or drop off their parcels with ease, taking us one step closer to our goal of ensuring every consumer has access to an InPost Locker.”
Current locations:
5 Pratt St., London NW1 0AE
11 Wentworth Street, London, E1 7TB
Unit 4, Larch Court, Glass Boutique, Bermondsey Street, SE1 3GB
Full details of further InPost Locker Shop locations will soon be announced.
Britvic, the soft drinks manufacturer set to be acquired by Carlsberg, has posted robust annual results after investment in marketing and product innovation helped it maintain demand for its brands.
Over the year to Sept 30, the company’s pre-tax profits climbed 10.5 per cent to £173.2 million despite a £21.3m hit related to the proposed Carlsberg deal. Britvic stated that its growth was driven by both volume and price-mix, with strong demand for brands such as Pepsi, Tango, Lipton, MiWadi and Ballygowan.
The group noted that scaling up new brands such as Plenish, Jimmy’s, Aqua Libra, and London Essence helped it build its presence in fast-growing categories. Meanwhile, it increased advertising and promotional (A&P) spend by 30.9 per cent to “support long-term brand growth”.
Volumes grew 3.1 per cent, driven by both organic growth and the acquisitions of the Extra Power and Jimmy’s brands.
Chief Executive Simon Litherland said, “We have delivered another excellent financial performance this year, with strong growth across our markets and portfolio of market-leading brands. We have also continued to ensure the business is fit for the future, adding more capacity, investing in our people, and significantly increasing investment in marketing and innovation.
“I am confident that the prospects for our brands and people are extremely positive, and I look forward to them going from strength to strength,” concluded Litherland.
Subject to approval by the regulatory authorities, the £3.3bn acquisition of Britvic by Carlsberg is expected to be completed in the first quarter of 2025.
The Metropolitan Police has identified two new suspects in its investigation into possible criminal offences as part of the Post Office Horizon scandal. This takes the total number of individuals to four as the force also revealed it believes more suspects will be identified as the inquiry progresses.
Scotland Yard said members of the investigation team met with Sir Alan Bates, the leading Post Office campaigner, and fellow victims to update them on the development.
A Met spokesman said: “On Sunday Nov 17, members of the investigating team met with Sir Alan Bates and a number of affected sub-postmasters to provide an update on our progress and next steps, following an invitation to do so.
“Our investigation team, comprising of officers from forces across the UK, is now in place and we will be sharing further details in due course. The team is preparing to contact other affected sub-postmasters soon. While four suspects have been formally identified at this stage, this number will grow as the investigation progresses.”
However, Sir Mark Rowley, the Met Commissioner, has warned it could be years before anyone faces charges because of the “tens of millions of documents” that must be worked through.
Speaking previously on the matter, he said, “I think at the core of this you’ve potentially got fraud, in terms of false documents, if it’s for financial purposes.
“Clearly, we have to prove beyond all reasonable doubt, so really it’s 99.9 per cent, that individuals knowingly corrupted something. So that’s going way beyond incompetence, you have to prove deliberate malice, and that has to be done very thoroughly with an exhaustive investigation.
“So it won’t be quick. But the police service across the country are alive to this and we will do everything we can do to bring people to justice if criminal offences can be proven.”
More than 900 sub-postmasters were wrongfully prosecuted between 1999 and 2015 as a result of the Horizon scandal, in which the faulty computer software incorrectly recorded shortfalls on their accounts. Of these, hundreds of people are still awaiting compensation despite the previous government announcing that those who had convictions quashed were eligible for payouts of £600,000.
Oral evidence at the Post Office inquiry concluded this month.
New research by American Express Shop Small reveals the nation’s top 10 hotspots for independent shops, showcasing the small businesses and the valuable role they plan in their local communities.
American Express partnered with retail experts GlobalData to identify the top high streets for independent shops through ranking factors such as the number of independent outlets, variety of business types, and vibrancy of the high street.
The list also took into consideration the number of Gen Z and Millennial independent business owners (those aged between 18-43) in each location, factoring in how these younger generations are investing in the future success of UK high streets. Across the top 10 hotspots, on average over a third (36 per cent) of all business owners are in these age cohorts.
The research identified bustling St Mary’s Street in Stamford, Lincolnshire, as Britain’s top hotspot for independent shops – scoring highly across all the factors and delivering a unique experience for shoppers.
Britain’s top high street hotspots for independent shops:
St Mary’s Street, Stamford, Lincolnshire
Devonshire Street / Division Street, Sheffield, Yorkshire
Gloucester Road, Bristol
Market Street / Bridge Gate, Hebden Bridge, Yorkshire
Stoke Newington Church Street, Hackney, London
High Street, Narberth, Pembrokeshire
Oldham Street, Manchester, Greater Manchester
Bailgate, Lincoln, Lincolnshire
Byres Road, Glasgow
The Lanes, Norwich, Norfolk
Beyond their contribution to local communities, the research also revealed how living near a vibrant independent high street can benefit home valuations.
Dan Edelman, general manager, Merchant Services at American Express, said, “Small businesses play a crucial role in supporting local economies up and down the country, and it’s pleasing to now see their impact beyond the high street. Through our Shop Small campaign and support of Small Business Saturday we’re proud to be championing and shining a spotlight on the diverse and vibrant independent businesses who help our local communities thrive.”
The research is released ahead of this year’s Small Business Saturday (Dec 7), of which American Express is founder and principal supporter. Small Business Saturday is the UK’s most successful small business campaign. Over the years it has been running, it has engaged millions of people and seen billions of pounds spent with small businesses across the UK on the day, with an impact that lasts all year round.
Michelle Ovens, director of Small Business Saturday, said, “The nation’s 5.5 million small businesses bring incredible value to the UK’s economy, society and communities, and this research underlines the material impact they have in boosting local areas. On Small Business Saturday, and beyond, we are asking the nation to throw their arms around their favourite local small businesses and show them how much they mean to us all and the wider community. Public support is so vital for small businesses, particularly for the next generation of owners.”
Matt Piner, research director at GlobalData, commented on the findings, “Independent shops bring something different to high streets, offering uniqueness and propositions that are finely tuned to the needs of their local communities. As younger generations of shoppers are attracted to their local high streets, so too are shop owners, with a new breed of Gen Z and Millennial entrepreneurs helping to keep them thriving.”
As part of this year’s Shop Small campaign, American Express has pledged £100,000 worth of grants to small businesses. The Champion Small initiative encourages Cardmembers to nominate their favourite independent small business, with 10 set to receive a £10,000 grant. Those who nominate a business will be entered into a prize draw too, with a chance to win one of 50 x £1,000 statement credits.