Skip to content
Search
AI Powered
Latest Stories

BP looks to strengthen convenience retail offer with new appointment

BP looks to strengthen convenience retail offer with new appointment
Joanne Hall

BP has announced the appointment of Joanne Hall as its new UK retail operations director.

Reporting to Sonya Adams, VP mobility and convenience retail UK, Hall will focus on delivering best-in-class operations across BP’s 300 company owned retail sites, while enhancing the convenience experience and driving growth initiatives.


Hall joins from Sainsbury’s, where she has been serving as regional stores director and previously held management positions at the Co-operative Group and Lidl. She also brings a wealth of non-executive experience, including board member roles with Arcus Facilities Management and Elim Housing. She also serves as a Trustee of disability equality charity Scope.

BP said Hall’s recruitment is part of a wider drive to invest in its convenience retail proposition, as more and more customers come to BP forecourts on food-only missions – over 50 percent of transactions are food only, instead of fuel-only or food and fuel. With the growth in EV adoption, the business expects that customers will spend longer on forecourts charging their vehicles.

“We are delighted to welcome Joanne to the BP team. Her appointment reflects our commitment to delivering growth and an exceptional customer experience, at this pivotal moment in our retail transformation,” Sonya Adams sai.

“Joanne brings with her a very impressive track record from major retailers of driving success across huge store portfolios. With her expertise in enhancing the customer experience she will play a vital role in helping us transform our convenience offering.”

Hall commented: “I am thrilled to join BP at this exciting time for the organisation, in a period of huge transformation. As a forecourt retailer we only have a few minutes to engage with our customers, so it is vital that everything from our product offering to our facilities are optimised to ensure a convenient, successful customer journey. I’m looking forward to working with the brilliant team here at bp to make sure that we’re delivering for our customers and growing our convenience retail business.”

More for you

Raj Patel

Raj Patel

National Lottery retailers help raise landmark £50bn for good causes

Today, on The National Lottery’s 30th birthday, operator Allwyn is announcing that, through selling tickets, National Lottery retailers have helped players raise a landmark £50 billion for Good Causes since 1994 – funding an incredible 700,000 individual projects across the UK.

Allwyn is also announcing that National Lottery retailers have now earned over £8 billion in sales commission since the first draw on Saturday 19 November 1994.

Keep ReadingShow less
Bacardi Cocktail

Brits ditch tea for G&T

Nearly half of Brits (44%) say they would prefer a G&T to a cup of tea when getting together with friends, according to a new survey by spirits major Bacardi Limited.

The UK consumer survey was conducted as part of the sixth annual Bacardi Cocktail Trends Report which anticipates the key trends redefining global cocktail culture and the spirits business in 2025.

Keep ReadingShow less
Tractors take to the streets of Westminster as demonstrators attend a farmers rally on November 19, 2024 in London, England. Thousands of farmers descended on central London to protest against changes to inheritance tax announced in the budget last month. The farmers argue that the changes will destroy family farms and that the nation's food security is at risk, while the government says that the change will likely affect only around 500 larger estate farms. (Photo by Carl Court/Getty Images)

Tractors descend on Westminster as farmers protest begins

Thousands of British farmers today (19) are set to march to Parliament Square to protest against the end of an inheritance tax exemption that has helped family farms pass down the generations, saying the move will threaten food production.

First unveiled in chancellor Rachel Reeves’s Budget, the plans to impose inheritance tax on farms worth more than £1m have sparked fury among rural communities, who have contested the government’s assertion that small family farms will not be impacted by the changes.

Keep ReadingShow less
Bestway launches Christmas 'Profit Express' campaign

Bestway launches Christmas 'Profit Express' campaign

Retailers are invited to board Bestway’s Profit Express’ train as Bestway Wholesale launches its major Christmas campaign to its B2B customers across its nationwide depots, allowing retailers to access to its leading festive deals to drive shopper footfall against the backdrop of the theatre. The campaign will be live until Thursday 2 January 2025 giving customers the elevated, engaging and high impact theatre they have become famous for over the last three years.

In collaboration with key suppliers, the ‘Profit Express’ festive campaign delivers all the magic of theatre and festive fun, ensuring exceptional visibility and engagement for its expected 80,000 retailers shopping the Christmas campaign.

Keep ReadingShow less
imperial brands

Pricing and Next Generation Products surge boost Imperial Brands revenue and profits

Imperial Brands has reported a robust performance for the fiscal year ending September 30, 2024, helped by strong cigarette prices and rise in its Next Generation Products (NGP) segment.

The group, whose brands include Golden Virginia tobacco, Rizla rolling papers, Winston cigarettes and the vaping brand blu, delivered a 4.6 per cent increase in tobacco and NGP net revenue on a constant currency basis. This was driven by strong pricing in the tobacco segment, which offset a 4 per cent decline in volume, and a remarkable 26.4 per cent rise in NGP revenue.

Keep ReadingShow less