A shopkeeper has said his convenience store in Old Market, Bristol is being unfairly blamed by the police for a hotspot of crime and antisocial behaviour.
Local Store, at 42A Old Market Street, has been run for a decade by Vas Anwar, but could soon be taken over by a new owner. Police and trading standards said his shop was selling alcohol to underage teenagers, laughing gas under the counter, and illicit cigarettes.
The shop was linked to more than 100 police reports over the past three years, and police said drunk people were often seen drinking outside. Bristol City Council’s licensing sub-committee has now revoked Mr Anwar’s licence to sell alcohol at the Local.
But Avon and Somerset Police faced questions about their evidence, during the licensing hearing on Thursday, September 22, as well as claims they were misrepresenting statistics. Representatives for Mr Anwar said many police reports came from shop staff phoning 999 and “trying to do the right thing” about issues outside, for which he was now being penalised.
Frequent customers also said the shop is used as a landmark, so many people phoning police might name it as an address, despite the incident potentially having nothing to do with the Local. Other concerns included the impact of a nearby squat, which has now been shut down, but previously caused a huge rise in crime and antisocial behaviour in the area.
Between 2019 and 2022, police recorded more than 100 incidents linked to the Local. According to a police licensing officer, 50 of these were outside the shop, including begging, assaults, and threatening behaviour; and 58 were reported inside the shop, including assaults on staff, assaults by staff, criminal damage and theft. About a third of the incidents were reported to the police directly by shop staff.
Licensing officer Louise Mowbray said: “The squat attracted a large number of the homeless community, who have tended to congregate outside the Local. There is a recurring issue with aggressive, drunk individuals outside the premises, with no attempt to move on or staff being too intimidated to move them on. Reports have described people from the squat purchasing alcohol from the premises, drinking it openly, and residents being scared and unable to sleep.
“There was a fire at the [squat] over a year ago, and as a result of the fire the police secured the premises, restricting access. However, reports still continue to be recorded by the police of aggressive, drunk individuals outside the Local, despite the squat being shut over a year ago. The sheer scale of reports, incidents and ongoing issues is disproportionate to any other licensed premises locally. The premises must take measures to address this.”
Trading standards also found 14,400 cigarettes in a nearby office used as storage for Mr Anwar, which they seized. He told the licensing committee they were for personal use, for him and his family, and were bought duty-free on trips abroad.
Five minutes walk away from the Local is Logos House, a homeless shelter with 92 rooms run by the Salvation Army on Wade Street. Sergeant Maz Collacott-Nuur said many people staying there were drug or alcohol dependent, and often bought alcohol from the shop.
She said: “I have seen people that are just so drunk that they can’t stand up. I’ve seen one guy dragging himself along the pavement. And these people are still there when children are walking past on their way to school. So this has a really big impact on the families who live there, and as a local sergeant I feel almost powerless to support them.”
But Piers Warne, a licensing solicitor representing Mr Anwar, said only six police incidents have been linked to the Local this year. These included a drunk person outside falling over, a scooter theft, staff receiving nuisance phone calls, and a shoplifter assaulting a staff member. Incidents in previous years were also not the fault of the shop’s, he added, but problems rose “exponentially” when the neighbouring building was used as a squat.
He said: “There’s a clear record of them refusing people, trying to do the right thing, calling the police about that, and now it’s being held against them. It just simply doesn’t stack up when you look at these statistics. Three allegations are of assault by staff members against customers who have been refused sales and forcibly ejected — one of them is someone phoning up saying ‘I’ve been wrong-changed and I want the police to come and deal with it’ — but that’s recorded as crime data against the premises.
“You have to be very careful with these statistics, because otherwise you get a completely unclear position. I think this sends a bad message to other premises who would want to do the right thing. There are a lot of premises who hold the view ‘I won’t call the police because if I do it’s going to be held against me’.”
The Local will now likely be sold to a different shopkeeper, who will apply to the council to take on the premises licence. Mr Anwar said he wanted to stop working in his shop, and focus on his health and spending time with his family. But before the sale goes through, he won’t be allowed to sell alcohol.
Councillor Richard Eddy, chairman of the committee, said: “We were not persuaded by the police evidence relating to the linkage of antisocial behaviour with this specific shop. But clearly there have been significant serious failings by [Mr Anwar].”
Snacking major Ferrero Group said it has signed an agreement to acquire Power Crunch from the US-based Bio-Nutritional Research Group.
Founded in 1996, Power Crunch has seen strong growth recently driven by its portfolio of popular protein snacks, including a variety of wafer bars as well as high-protein crisps, which launched in 2024.
“We're thrilled to welcome Power Crunch to the Ferrero family and our ever-expanding portfolio of products in the US,” said Michael Lindsey, president and chief business officer of Ferrero North America.
“The quality craftsmanship and thoughtful investment Ferrero applies to our portfolio has driven our success across categories. We look forward to applying the same formula to the better-for-you category, starting with the distinctive products produced by the exceptional Power Crunch team.”
As part of the transaction, Ferrero will take over an office site in Irvine, California, with approximately 50 employees joining the Ferrero Group in North America.
“Power Crunch joining Ferrero is an amazing opportunity," said Kevin Lawrence, Power Crunch founder and chief executive. “The company's commitment to quality and ambitions in the better-for-you snacks category will help bring Power Crunch to more consumers than ever before.”
Ferrero, whose brands include Nutella, Kinder and Tic Tac, said the planned acquisition further supports its expansion in the better-for-you product category, following the acquisitions of FULFIL and Eat Natural in Europe.
It is also the latest in a series of acquisitions growing Ferrero's footprint in the US, following the integration of everyday chocolate brands Butterfinger, Baby Ruth, and CRUNCH as well as cookie brands Keebler, Famous Amos, and Mother's. Iowa-based ice cream company Wells Enterprises joined Ferrero Group in 2022.
The transaction is expected to close in the coming weeks, subject to customary closing conditions, the company said.
A recent Canadian study has shed light on the use of nicotine vaping products in smoking cessation, revealing significant implications for both consumers and policymakers.
Published in the journal Health Promotion and Chronic Disease Prevention in Canada, the research evaluated data from 1,771 adults who smoke or recently quit, offering insights into quit attempts made between 2020 and 2022.
Approximately 36.5 per cent of participants reported attempting to quit smoking within the two-year period, with nearly one in five (19.4%) incorporating vaping products into their efforts. Younger adults (aged 18–39) were more likely to use vapes compared to older age groups, and prefilled pods or cartridges were the most preferred device type. Among the wide array of e-liquid flavours, fruit flavours stood out as the top choice, appealing to nearly 40 per cent of vape users.
Interestingly, the study also revealed that over two-thirds (68%) of those who used nicotine vaping products during their quit attempts opted for flavours that would fall under potential bans proposed by Health Canada. These regulations, aimed at restricting flavours to tobacco, mint, and menthol to curb youth vaping, could inadvertently reduce the appeal of vaping products for adult smokers seeking alternatives, the study noted.
“We found that most of the adults who attempted to quit smoking and used an NVP (nicotine vaping product) were using a variety of flavours that would be restricted under the Health Canada vaping flavour ban policy. Careful consideration should be given to the effects of policies that would ban appealing flavoured NVP products from the market,” researchers wrote.
The research is particularly timely as the UK Parliament considers the Tobacco and Vapes Bill, which includes proposals to restrict vape flavours.
Recently, vape retailer VPZ has warned that any movement towards a flavour restriction would not only disproportionally harm ex-smokers but also UK’s vape users who could be pushed towards more harmful nicotine alternatives.
One of the Glasgow's leading convenience retailers is coming up with 24-hour delivery service at his Premier store to enhance ease for customers by offering round-the-clock access to essential goods.
Retailer Girish Jeeva, the multiple award-winning retailer, is set to launch a 24-hour delivery service in partnership with quick commerce player Snappy Shopper. This will be Scotland's first of its kind service in the convenience sector.
Jeeva shared with Asian Trader, "We are launching 24-hour delivery service on Feb 5. We will have to see how it goes when we start.
"As of now, no other convenience store in Scotland offers 24-hour delivery service. We are the first to trial it in Scotland."
Jeeva, who owns and runs the Premier Barmulloch and Premier London Road in Glasgow, is a trailblazing retailer who is known to be an early-adapter, particularly in catching trends, in-store technology and social media.
He said, "I have decided to do this because I always like to be the first to start a trend that benefits businesses in a new way and not just in a standard addition.
"We like to make sure if we are touching on something it benefits not just our store but every other retailer can take advantage."
Jeeva's stores already offer quick delivery through Snappy Shopper. The new 24-hour delivery will be launched in Barmulloch store.
"At the moment we will be offering only from Barmulloch store however will soon cover the areas in my London Road store as well.
"Tech wise it’s sorted as Snappy Shopper is backing us with 100 per cent support and investment. In terms of store operation, we are taking care of everything.
"Of course, alcohol won’t be served during the night hours. The alcohol menu won’t be available for customers during the night hours," he said.
Expressing his support, Mike Callachan, CEO of Snappy Shopper, said, “We are delighted to support Premier Barmulloch with this exciting new 24 hour delivery service.
"Girish has experienced explosive sales growth with Snappy Shopper, he continually innovates with this being the latest example of how he can stay ahead of the competition”
Jeeva has been a vocal advocator of increasing role of home delivery in the convenience channel. Last year in June, he introduced two vibrant wrapped cars in partnership with Snappy Shopper.
At the moment, delivery side makes about "20 per cent" of the total sales, something which the retailer wants to push further through the new launch.
He told Asian Trader, "I have done everything possible to grow my home delivery sales and I now believe a 24-hour service will generate more sales, new customers target and repeated orders.
"This will definitely set a trend and I believe more and more stores will join on board.
"After all we won’t be Girish’s Premier if we don’t start something new to talk about so in 2025, we decided to hit the bombshell and introduce this. There is more to come!"
Christmas 2024 marked a milestone for British households, delivering record-breaking take-home sales of £13.8 billion, an increase of £0.5 billion or 3.4 per cent compared to the previous year over the four weeks to 29 December 2024, Kantar reported on Monday (27).
However, while spending grew, the volume of goods purchased remained flat, reflecting the ongoing impact of inflation on consumer behaviour.
Grocery inflation, though lower than in previous festive seasons, remained a significant factor and was at 3.7 per cent last December.
Kantar stated that key Christmas staples such as chocolate, chilled desserts, spirits and fresh meat experienced notable price increases, with chocolate rising by 13 per cent.
Despite higher prices, consumers embraced premium own-label options, which grew by an impressive 14.6 per cent year-on-year and accounted for a record 7 per cent of total sales.
Comfortable households leaned toward own-label offerings, while struggling shoppers invested in trusted brands, which captured almost half of their spend.
Online shopping continued to outpace in-store sales, growing by £100 million when compared with Christmas 2023. Discounters also performed strongly, with sales rising by 4.8 per cent to £2.6 billion. Amazon retained its position as the leading general merchandise retailer, while TikTok made a notable entrance into UK social commerce, marking a shift in how consumers engage with retailers online.
Food outshone drink in festive baskets, with premium products, indulgent treats and sober curiosity shaping choices. Sales of low and no-alcohol options grew by 5.5 per cent, while alcohol sales declined overall by 1.7 per cent. Champagne was a rare exception, gaining £1.8 million from wine sales.
While supermarkets remained the dominant channel for holiday spending, their share of the market fell by 0.9 percentage points from 2023. Promotions remained consistent with the previous year, with Tesco leading the charge at 44% of spend on deals.
After a stagnant 2023, general merchandise experienced a significant boost this Christmas, with sales rising by 7 per cent when compared with Christmas 2023. Savvy British shoppers also spent more in the period leading up to Black Friday demonstrating the importance of preparation.
Looking ahead to Christmas 2025, stability in inflation is expected to bolster consumer confidence. Online sales are likely to continue their upward trend, driven by the grocery sector and general merchandise.
Retailers who capitalise on key seasonal opportunities, such as summer categories, and enhance their omnichannel strategies are well-positioned to thrive in the evolving market.
Nisa’s charity, Making a Difference Locally (MADL), has cemented its role as a cornerstone of community support across the UK in 2024, achieving incredible milestones and touching the lives of over 360,000 people.
Last year, MADL donated over £1 million, spread across 1,340 individual donations, to small charities and community groups nationwide. These contributions bolstered food pantries, enhanced opportunities for children, strengthened community bonds, and provided much-needed winter support.
Through these initiatives, MADL has made a tangible and lasting impact on countless lives, earning the charity the coveted Outstanding Achievement Award at the Retail Industry Awards. In addition to MADL’s direct contributions, Nisa colleagues rallied behind charitable causes, showcasing their dedication to making a difference.
Highlights include raising almost £3,000 for Barnardo’s, wrapping 260 presents for the KIXX Christmas appeal to bring festive cheer to local children, and supporting Scunthorpe Foodbank’s Christmas efforts by organising 170 gift hampers and donating pre-loved toys.
Heart of the Community Award funds were awarded to retailers championing critical causes such as food pantries, initiatives for brighter futures for children, and stronger, more resilient communities.
Notable achievements include raising £35,585 through 68 clothing banks, with items donated to Middle Eastern and Ukrainian communities in a partnership between a clothing bank supplier and Oxfam, and £28,673 from in-store collection tins.
Retailers across the country also celebrated significant MADL milestones. Dike & Sons and LA Foods raised an extraordinary £100,000, while The Proudfoot Group surpassed a £200,000 milestone, highlighting the collective impact of community-driven fundraising.
2024 also saw the launch of MADL’s inaugural “Pink Friday” day, a celebration of community spirit and philanthropy. This initiative contributed to MADL’s growing legacy, which has now raised over £18 million for communities since its inception.
Reflecting on these achievements, Kate Carroll, Head of Charity at Nisa, said: “Our incredible retailers and colleagues have shown unparalleled dedication and generosity this year. Their efforts have created meaningful change in communities across the UK, and I’m immensely proud of what we’ve achieved together in 2024.
Here’s to an even brighter and more impactful 2025!”
Adding to last year’s accolades, MADL was also shortlisted in the Community Engagement Programme of the Year category at the 2024 People in Retail Awards.
From supporting local foodbanks to spearheading national initiatives, MADL has proven its unwavering dedication to strengthening UK communities. As the charity looks ahead to 2025, it continues to build on its remarkable achievements, ensuring no community is left behind.