The Government has published the new Employment Rights Bill, outlining 28 individual employment reforms as part of its manifesto commitment to ‘Make Work Pay’.
The reforms are aimed at improving the rights of workers from their first day in employment and the government has stated it is aiming to promote two-sided flexibility that does not disproportionately favour the employer.
Association of Convenience Stores chief executive James Lowman said, “The convenience sector employs almost half a million people across the UK, already providing genuine two-sided flexibility and secure local jobs, with over 95% of colleagues in stores on permanent contracts.
"We welcome the intention of the Bill in providing additional security for colleagues, but have concerns about measures that impose unnecessary processes and procedures for employers that are already doing the right thing. We are committed to working with the Government to ensure that the measures in the Bill are pro-worker, pro-business and pro-investment.
“We have been speaking with our members about these proposals for a number of months, and their biggest concern is how new sick pay rules can help promote rather than reduce attendance at work. In a tight labour market with a high proportion of the workforce unable to work due to illness, we need to support those people while giving confidence to businesses that the people they employ will come to work if they are able to. In shops employing two or three people on shift at any one time, staff absence can see a business grind to a halt. We welcome the government’s forthcoming consultation on statutory sick pay and will be highlighting our concerns to ensure that the new rules balance the needs of both workers and businesses.”
Measures announced in the Employment Rights Bill include:
Ending exploitative zero hours contracts and the right to guaranteed hours based on the hours worked during a 12 week reference period
Giving greater protections against unfair dismissal from day one of employment
Day one rights for paternity, parental and bereavement leave for workers
Changing the law to make flexible working the default for all, unless the employer can prove it’s unreasonable
Tackling low pay by accounting for the cost of living when setting the Minimum Wage and removing age bands (as already announced in the remit given to the Low Pay Commission earlier this year)
Establishing a new Fair Work Agency that will bring together different Government enforcement bodies, enforce holiday pay and strengthen statutory sick pay
Requiring employers to take all reasonable steps to prevent sexual harassment in the workplace.
Requiring reasonable notice for shift changes, and payment to colleagues for change or cancellation of shifts at short notice (specifics of notice periods to be determined)
As part of its ‘Make Work Pay’ plan, the Government is also consulting on a range of additional reforms to employment rules, including the introduction of a ‘Right to Switch Off’ outside of normal working hours and an expansion of the Equality (Race and Disparity) Bill to make it mandatory for large employers to report their ethnicity and disability pay gap.
Following a disappointing Golden Quarter, retailers had a strong start to the new year, as latest data shows rise in total UK retail sales volumes with a particular considerable rise in food stores sales volume, prompted by more people eating at home.
According to Office for National Statistics (ONS) retail sales figures for January released today (21), retail sales volumes are estimated to have risen by 1.7 per cent in January 2025, following a fall of 0.6 per cent in December 2024.
ONS figures show that food stores sales volumes rose by 5.6 per cent on the month. This is the largest rise since March 2020, putting index levels at their highest since June 2023.
This follows four consecutive falls on the month, ending in December 2024 when index levels were their lowest since April 2013.
Supermarkets, specialist food stores like butchers and bakers, and alcohol and tobacco stores all rose over the month. Retailers suggested that the increase was because of more people eating at home in January.
Non-store retailers' sales volumes rose 2.4 per cent on the month, partially rebounding from a 3.4 per cent fall in December 2024. Retailers in this sector reported post-Christmas sales remaining strong.
Non-food stores – the total of department, clothing, household and other non-food stores – fell 1.3 per cent over the month. Clothing retailers and household goods stores suggested the fall was because of reduced consumer confidence.
Commenting on the figures, Silvia Rindone, EY UK&I Retail Lead states, "January sales figures had a strong start to the new year, with total UK retail sales volumes estimated to have risen by 1.7 per cent month on month.
"Following a disappointing Golden Quarter, where sales struggled to gain momentum, the latest ONS data indicates a more stable foundation for retailers as they move into 2025.
“Food store sales volumes in particular saw robust growth in January 2025, recovering from declines in recent months. However, it is important to note that, more broadly, sales volumes fell by 0.6 per cent in the three months leading up to January 2025 compared to the three months ending in October 2024."
The EY ITEM Club Winter forecast predicts consumer spending will grow by 1.6 per cent, an improvement from the 1 per cent growth observed in 2024. However, the weaker-than-expected end to 2024 means retailers need to remain vigilant in their strategies, Rindone added.
“While macro trends such as growing consumer income in real terms and lower interest rates are positive news, the benefits are not being felt evenly across the retail landscape.
"Overall growth in the retail sector remains sluggish, masking a mix of both strong and poor performers within every retail sub-sector. Performance is highly variable and largely dependent on how well retailers have optimised their customer offerings—both digitally and physically—over recent years.
"Those who have not invested in their propositions are now struggling to find the space to invest further in increasingly challenging conditions."
Rindone calls on retailers to build a broader proposition that goes beyond selling products.
"Designing service offerings that effectively solve customer problems is one example of how they can foster loyalty and drive sales. Additionally, investing in strong brands that drive trust will be crucial for retailers looking to differentiate themselves in a competitive market.
“While January has brought a positive start to the year, the retail sector must remain agile and focused on customer-centric strategies to thrive amidst the anticipated economic challenges ahead.”
PayPoint and Fuel Bank Foundation are working together to deliver fuel vouchers to support those most in need.
Each year in the UK, many households who prepay for their energy lose access to heat, light and power because they can’t afford to top-up their meter. The Fuel Bank Foundation is the only national charity who gift energy top-up vouchers for prepayment meters to help people and families living at the sharp end of fuel poverty.
Those who receive Fuel Bank energy vouchers can redeem their pre-paid top-up vouchers for energy meters in any PayPoint store, to get their heat, light and power back on as quickly as possible. Therefore, it is so important that these emergency energy vouchers are applied directly and immediately to the customers energy key or card, so they receive the necessary support. They should not be exchanged for cash, as this does not address the essential need of restoring warmth, light, and power to their homes.
Fuel Bank Foundation has supported more than 1.9 million people since launching in 2015. With energy costs showing no signs of coming down and following the Government announcement last year that only those claiming pension credit or other means-tested benefits will receive the Winter Fuel Payment, the charity anticipates that demand for support this year will be greater than ever.
Whilst the fuel voucher addresses the immediate need of keeping the lights and heating on, Fuel Bank Foundation also provide person-centred advice that empowers the people they support to address the issues that are making things difficult for them.
“Over the next few months, we estimate that more than a quarter of a million people will turn to Fuel Bank Foundation for emergency help because they can’t afford to top-up their energy meter or fill their heating oil tank, coal bunker or log store," said Matthew Cole, CEO of Fuel Bank Foundation. "Sadly, many of them will be young families with children at home or vulnerable.
“Without our help, they will be forced to live in cold, damp homes, with no energy for heating, lighting, cooking or cleaning. Living in a cold home can have a devastating impact on the physical health and mental wellbeing of both the young and old. Many children, for example, are forced to go to school tired, hungry and in dirty uniforms, and are condemned to a lifetime of poverty.
“There are around six million households in the UK in fuel poverty. It’s sorrowful to think that so many people face disconnection simply because they cannot afford energy. The consequences are profound: children unable to bathe in warm water, parents skipping meals to pay for energy, and elderly people living in homes that exacerbate health conditions. That is why it is so important that we get help to people as quickly and as easily as possible.”
Jo Toolan, Managing Director of Payments at PayPoint said: "Supporting Fuel Bank Foundation has never been more important to guarantee effective distribution of the scheme and ensuring it is able to support as many people as possible.
“Through our extensive network, we're ensuring that energy support is accessible when and where it's needed most. This reinforces our commitment to ensuring retailers serve as a vital support pillar for communities across the UK, whilst also offering additional sources of revenue generation for our store owners.”
"With over 30,000 locations across the UK, more than 99 per cent of Brits live within one mile of a PayPoint retailer partner. The stores offer convenience and flexibility for consumers, including those topping up energy meters, thanks to their accessibility and early-until-late opening hours. This is particularly important for households on prepayment meters during the colder months, as they need to top up meters outside of standard working hours.
"The provision of emergency fuel voucher redemption is so important, and demonstrative of the key role PayPoint retailer partners play in their local communities, ensuring that vulnerable households receive fast, efficient, and secure access to essential fuel support during challenging times."
JTI has announced the appointment of Stephane Berset as UK General Manager.
Stephane will head up the UK division and has taken over the position from Tom Osborne. Having been with the business for 24 years, Stephane has developed vast experience across multiple functions and continents.
He joined JTI in 2001 and has extensive knowledge of the company having worked in various JTI marketing and commercial roles worldwide in Hong Kong, Switzerland, Turkey, Austria, Greece, Italy, Czechia and the United Kingdom.
His previous role was as General Manager for JTI Czech Republic, Hungary & Slovakia, from 2021 to 2024. Before that, Stephane held the position of Marketing Vice President at JTI UK from 2017 to 2021.
I’m pleased to re-join the exceptional JTI UK team after my time in Europe," said Berset. "My priorities are to maintain JTI’s leading market share in the UK, grow our presence in Reduced Risk Products and adapt our business to any new regulation in the Tobacco and Vapes Bill. The measures contained within the Bill pose significant challenges for both JTI UK and the retail sector, and it will give the already rampant illicit trade yet another boost.
"JTI UK remains committed to working with and supporting our retail partners to ensure that together we can continue to thrive, meet the evolving needs of our UK consumers and stamp out illegal activity.
"At this time, it is more important than ever for the voice of the local retailer to be heard. We encourage retailers to continue to speak with trade bodies and contact local MPs to share their views on the challenges and negative impacts of this legislation.”
Tom Osborne has moved to a new role as Regional President North Asia at JTI and is now based in Japan.
Authorities have seized more than £30,000 worth of suspected counterfeit and unfit-for-sale vapes and cigarettes from a shop in Rotherham last week following a joint operation by South Yorkshire Police and trading standards officers.
As informed by South Yorkshire Police on Wednesday (19), the raid on Feb 13 was launched in response to intelligence from residents and local businesses, who had raised concerns about anti-social behaviour linked to the store.
The store has not been identified by the authorities.
During the inspection, officers uncovered £28,000 worth of counterfeit vapes, vape liquids, and cartridges, along with over 150 packs of illegal cigarettes valued at approximately £1,400. The operation forms part of an ongoing crackdown on the sale of illicit tobacco and vape products in the region.
Rotherham South NPT Inspector Darren Birley said, “Not only do these vapes undercut legitimate businesses, but they also pose a serious risk to people’s health. It isn’t uncommon for these counterfeit products to find their way into the hands of children.
“This is a great piece of work which continues to highlight how important our ongoing work with Rotherham Council is to ensure the safety of our local communities."
Rotherham Council’s Assistant Director of Community Safety and Street Scene, Sam Barstow said, "We are committed to keeping people safe from harm across the borough. This operation is another example of the close partnership working between Rotherham Council and South Yorkshire Police.
"Joint operations of this nature to tackle illegal tobacco and vape products have resulted in over £639,000 worth of illicit items being removed from sale.”
Earlier this month, almost 10,000 counterfeit and smuggled cigarettes and other tobacco and nicotine-based products have been seized from multiple stores in Oxfordshire.
As reported by Oxfordshire County Council, the raids, carried out on Jan 21, were part of Operation CeCe, a national initiative to tackle the sale and supply of illegal tobacco products.
Premises involved included off-licences, convenience stores, food retailers and barbers in Banbury, Kidlington and Oxford, the council stated.
The operation resulted in the seizure of 9,340 illegal cigarettes, 700g of counterfeit hand rolling tobacco, 180 unit packs of non-compliant nicotine pouches and 42 disposable electronic cigarettes, or vapes, with a capacity of nicotine containing liquid nine times the maximum allowed.
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bp launches first dedicated EV charging, convenience hub
Marking a major shift in its retail strategy, bp has launched its first dedicated EV charging and convenience hub at Cromwell Road on the A4 in Hammersmith, London.
As announced by bp today (20), the site has been completely transformed, with fuel removed and five ultra-fast BP Pulse 300kW chargers installed, each capable of charging two vehicles simultaneously under newly designed canopies.
Inside, a redesigned convenience store features an upgraded Wild Bean Café and an expanded M&S Food range, tailored to meet the needs of EV drivers and customers on the go.
This combined food, drink and convenience offer reflects the increase in drivers’ expectations of services they want to access while their car is charging.
The instore and outside design, with its contemporary new look, enhances the customer experience by optimising the layout with an open and inviting environment and product offerings, targeting customers who want food-for-now, states bp.
Richard Bartlett, SVP for bp pulse and mobility & convenience, Europe at bp, said, “The launch of our Cromwell Road EV convenience hub is a significant milestone in how we are evolving to meet the needs of a new generation of EV drivers in the capital and beyond.
“This new format site is not just about providing fast, reliable charging where drivers need it but also delivering an outstanding retail experience, in a strategic location connecting central London with Heathrow and the west of England.
“Whether you’re looking for EV charging, traditional fuel, or just a great place to rest and recharge, bp is ready to become first choice for customers on the roadside.”
This all-electric charging hub at bp Cromwell Road is part of the company’s broader strategy to evolve its mobility and convenience network across the UK meeting customers’ needs wherever they are on the energy transition.
More than 50 per cent of bp’s customers in the UK visit its retail sites purely to shop.
As bp delivers the next stage of its convenience retail offer, it will test, adapt and learn from live sites and customer feedback to ensure it is continuing to give customers what they want, when and where they want it.
The opening of Cromwell Road adds the fifth charging hub to bp pulse’s west London charging corridor along the A4 to Heathrow. bp pulse's existing network now includes almost 3,500 rapid and ultra-fast charge points, including at over 225 bp retail sites.
bp has been transforming food on the forecourt to meet evolving customer needs. Last year, it brought in Hannah Munns as UK convenience trading director.
With over two decades of experience with retailers such as M&S, Sainsburys, Morrisons and ASDA, Munns came with an extensive knowledge and a passion for food to bp’s UK retail business.