A group of tireless campaigners who fought for justice for subpostmasters and mistresses caught up in the Post Office Horizon scandal have been recognised in the 2025 New Year Honours list. Among the honourees are Seema Misra, Lee Castleton, Josephine Hamilton, and Christopher Head, each named Officers of the Order of the British Empire (OBE) for their unwavering commitment to justice.
The honours spotlight their pivotal roles in exposing the flawed Horizon IT system, which led to wrongful convictions of hundreds of subpostmasters for financial discrepancies. Also recognised was Dr Kay Linnell, a forensic accountant and expert witness whose advisory work with the Justice for Subpostmasters Alliance was instrumental in achieving restitution.
The Horizon scandal, one of the UK’s most significant miscarriages of justice, saw subpostmasters falsely accused of theft and fraud due to errors in the Post Office’s IT system.
Jo Hamilton and cast and crew accept the Impact Award for “Mr Bates vs The Post Office” on stage during the NTAs 2024 at The O2 Arena on September 11, 2024 in London, England.Photo by Lia Toby/Getty Images for the NTA's
Misra told Asian Trader the OBE was not just for her, but for every single campaigner who has fought for justice and that it gives them all the determination to continue to fight to see those responsible face criminal investigations.
“This is definitely a collective award - each and every single postmaster played a part, and the general public, too, for the support they have and continue to give us,” said Misra.
“The fight is not over – this award will keep the story alive.”
Misra, 48, was wrongly imprisoned in 2010 after being accused of stealing £75,000 from her Post Office branch in Surrey, where she was the subpostmistress. Her conviction finally overturned in 2021.
She was two months pregnant when she was jailed and said had she not been expecting her second child, she would have ended her own life “for sure”.
Now her son is 13 years old and Misra said it will be a “beautiful moment” when he accompanies her to Buckingham Palace to receive her award.
"He's very excited. He’s already asking if it happened during the weekday, if he will get time off school to attend.”
The previous Conservative government unveiled legislation in March to exonerate those wrongly prosecuted and compensate them after ITV drama Mr Bates vs The Post Office renewed focus on their plight.
Retail and consumer sector leadership
Leena Nair, the global chief executive of Chanel, was awarded the CBE for her services to the retail and consumer sector – with Chanel being the biggest investor in the UK cultural landscape under her leadership and commitment.
The British Indian business executive is the first female chief executive of the French luxury brand.
Prior to that, she was the first female and youngest-ever chief human resources officer of Unilever - a position she resigned from to join the iconic group in January 2022.
“I am deeply grateful for this profound honour. This recognition reinforces our commitment as a business to have a positive impact in the world,” Nair said.
“I am thankful to my passionate and dedicated teams whose support makes all this possible. It inspires me to continue striving for excellence and contributing to wider society. I hope it encourages others to break barriers and follow their dreams.”
Leena Nair attends TIME100 Women's Leadership Forum at Chelsea Piers, Studio 59 on September 10, 2024 in New York CityPhoto by Shannon Finney/Getty Images for TIME
Tarsem Singh Dhaliwal, chief executive of Iceland Foods, received an OBE for his contributions to the Welsh economy, retail, and charity.
Born in India in 1963, Dhaliwal moved with his family to the UK in 1966. He grew up in Warrington where he was educated at Woolston comprehensive school and gained his initial retail experience helping his father to run a market stall.
His connection with Iceland dates back 40 years; he joined the company as a trainee accountant in 1985, shortly after college. Dhaliwal worked at Iceland until 2001, leaving after the company was acquired by Big Food Group, which brought in new management. However, he soon returned, teaming up with founder Malcolm Walker and other investors to buy back Iceland when it struggled under the new leadership.
Since rejoining in 2005, Dhaliwal and his colleagues have revitalised Iceland Foods, transforming it into a profitable venture. The company, which runs around 1,000 stores and employs 30,000 people, reported a 24 per cent increase in underlying profit to £315.7m in its 2024 financial year, with sales growing 6.6 per cent to £4.3 billion.
Tarsem Singh DhaliwalPhoto: Iceland Foods Ltd
Dhaliwal was appointed group CEO in 2018, after a year as group managing director and 12 prior years as group finance director.
He also serves as a trustee of the Iceland Foods Charitable Foundation, which celebrated its 50th anniversary last year with a spectacular charity ball in Liverpool.
“I am deeply honoured to have received this award, considering that over 61 years ago, I was born in a small village in India called Bhamipura, which, at the time, had no electricity or running water,” Dhaliwal told Asian Trader.
“I wish my mum and dad were alive to enjoy this recognition with me and the family. However, it will go into the history books that a Dhaliwal from Bhamipura has an OBE.
"A huge thank you to everyone who has helped to make this happen.”
Victoria Robertshaw, founder of Green Street, an organisation that helps to develop greener British high streets, was also named an OBE for her impact on the retail sector.
Richard Price, managing director of clothing & home at Marks and Spencer, and Paul Buchanan, trustee of John Lewis Partnership Foundation have been recognised with MBEs from the retail sector.
Community champions and industry leaders
Hemandra Hindocha and Richard Gresham Haley, postmasters serving their local communities in Epworth, Doncaster and Westcotes, Leicester respectively, received Medals of the Order of the British Empire (BEM).
Better known as “H” by customers, Hindocha has been at the heart of his Westcotes community for nearly 38 years after initially starting his postmaster career in Northampton, for five years.
The 73-year-old has always considered the role of a being a postmaster as a “prestigious position” and maintains that it has been an honour to work for the Post Office.
“I was surprised and delighted to find out I had been named in the New Years’ Honour list. I still love coming to work every day, even on my days off,” Hindocha, said.
Hemandra Hindocha
“I especially enjoy the rapport with my customers and understand the importance of building good relationships with them – they are like extended family. I have got to know several generations of the same family. People I served in my early days, many now have children and grandchildren.
“This is a very multi-cultural area and not everyone speaks English well, so I have trained my staff to be patient, to explain things simply and to help customers with forms. We like to be helpful and word soon spreads and their family and friends come in as they have heard good things about the service they have received.”
Anne Croucher, Community Champion at Tesco, has also won a BEM for services to the community in Dumfries and Galloway.
Younis Chaudhry, founder of Regal Food Products Plc, was honoured with an MBE for his business contributions and community work in Bradford.
Founded in 2001, Regal Foods is a manufacturer and distributor of a vast range of world food products as well as producers of a large selection of mainstream confectionery products. The business started by supplying a small selection of bakery products to grocery shops within the local area, initially to meet the growing needs of the South Asian consumers.
Younis ChaudhryPhoto: Regal Foods Products Group
The business (home of Regal Bakery, Regal Foods, Yorkshire Baking Company, Just Desserts Yorkshire and Love Handmade Cakes) now has a portfolio of over 400 products within the world food, bakery, and confectionary categories, which span over multiple brands. Besides distributing to the UK retail, it also exports products to over 40 countries around the world.
“When I started in business over twenty years ago, nothing would have prepared me for the journey I have been on, both in business and in life. The community in where I live and where I have built my business is everything to me and I am humbled to be a part of it,” Younis Chaudhry commented on winning the honour.
“Whilst I feel it is my duty to give back, I feel truly honoured to have received such recognition. I wouldn’t be the person I am today if it wasn’t for my family, I would personally like to thank my parents for their prayers and blessings and for the guidance they have given me in life. A heartfelt thanks also goes to my wife, children, and brothers for the support they continue to give.
“I am honoured to work with around 300 people who make up my brilliant team at Regal Food Products Group, I thank each and every one of them for joining me in my Regal journey and for working with me in building the great food group you see today.”
Dr William Bain Lumsden, director of distilling, whisky creation and whisky stocks at The Glenmorangie Company, whose main product is the range of Glenmorangie single malt whisky, and Duncan Farrington, founder of Farrington Oils, Northamptonshire-based producers of Mellow Yellow Cold Pressed Rapeseed Oil have also won MBEs in the food and drink sector.
Allwyn, operator of The National Lottery, has announced it has awarded £20,000 in prizes to 11 National Lottery retailers in its latest Site, Stock, Sell online quarterly prize draw.
A single National Lottery retailer took home the £10,000 top prize, while a further 10 retailers each won £1,000 for achieving high scores in Allwyn’s Site, Stock, Sell online in-store standards programme.
"My husband and I are big charity people and that’s why we always make sure we do everything to maximise National Lottery sales and our shop’s contributions to Good Causes," said Ranmal Punja Odera, owner of Smokers Paradise and winner of £1,000.
"I worked for the NHS for years, and now I support the community and our customers. I often take our elderly customers out for brunch and dinner, so I will use the money to treat them to a nice afternoon tea and also give a little to a charity. Then the rest could go towards a holiday."
Tanwar Hussain
Tanwir Hussain, owner of Premier News in Chorley and winner of a £1,000 prize, said: "I was so happy when I found out I’d won. It means we can buy a new washing machine with the money.
"The National Lottery makes a huge difference to our store, as it helps to drive footfall. We recently had the new National Lottery permanent point of sales equipment installed which looks great and is already making a difference."
Allwyn’s Head of Field Sales, Karl Southworth, said: "I’d like to say a huge congratulations to this quarter’s deserving Site, Stock, Sell online prize winners. Keep up the fantastic work. We know that keeping Scratchcard dispensers full, signage current and up to date, and play slips topped up helps maximise sales of The National Lottery and, in turn, increases returns to Good Causes. Thank you for your hard work in helping to raise over £30 million every week for National Lottery-funded projects."
This month, independent National Lottery retailers have the opportunity to earn even more in rewards through Allwyn's Site, Stock, Sell online programme. They can earn £25 instead of £10 for uploading point of sale pictures and scoring 8 or more out of ten. This is helping support the huge £104m guaranteed EuroMillions special event draw tonight (7 March), with POS having already been sent to stores ahead of the huge draw.
If National Lottery retailers haven’t already, they can sign up to The National Lottery Retailer Hub today to find out more about bonus opportunities like this one: https://tnlpartners.co.uk/
Full list of winners:
£10,000
A National Lottery retailer in Kent*
£1,000
Simon Atkinson, owner of Woodfield Convenience Store in Harrogate
Visalini Jeyanand, owner of Go Local Extra in Derby
Paul Walker, owner of Bargain Booze in Wigan
Ranmal Punja Odera, owner of Smokers Paradise in Billericay
Dole Packaged Foods has appointed of Erik Hamel as Managing Director for Dole Packaged Foods Europe, replacing Isabelle Spindler-Jacobs
Isabelle joined Dole in 2019, where she took the lead in relocating the business from Paris to Rotterdam during the challenging time of the Covid pandemic, where she established a fantastic office and team by focusing on diversity and valuing individuals.
Under her leadership, Dole Europe has gone from strength to strength through the exploration of new markets and route to market expansions. Delivering category growth in the UK, now with over 40 per cent share of total ambient fruits, and growing ahead of the category
Isabelle has overseen the relaunch of Doles Tropical Gold canned pineapple into major mults, along with launch of Dole’s 198g Pineapple and Tropical Fruit pots, perfect for a healthy on the go snack, gaining listings in Sainsbury’s and a first ever listing for Dole in B&M. Another first for Dole, under Isabelle’s leadership is the award-winning Add Some WoW campaign, where we stoked controversy for Dole by adding pineapple to the infamous Full English breakfast through a compelling social media and PR campaign that led to two awards.
Previous to joining Dole, Isabelle worked 17 years for Heineken in several roles.
Erik Hamel, will take over the Managing Director role from March 15. Erik joined Dole as Finance Director in 2020 and will continue to drive the company’s transformation, focusing on both short-term and long-term category growth, while promoting Dole’s sustainability work.
Before joining Dole, Erik worked for Heineken for over 25 years covering many different roles in finance, sales and general management across various European markets
“I am very pleased to be given the opportunity to continue our journey in which we strive to enhance nutrition through the goodness of fruit together with our stakeholders,” said Hamel
Widow of the former post master, whose compensation arrived days after his death, has slammed Post Office for delaying the compensation as well as for offering an "utter disgrace" of the redressal.
Terry Walter was one of 555 sub-postmasters who won a legal battle against the Post Office in 2019. He was part of the GLO Group Litigation Order (GLO) Scheme established after the 2019 High Court win.
The scheme's aim is to restore sub-postmasters to the financial position they would have been in had they not become victims of faulty Horizon software which caused false accounting shortfalls.
Walter had his Post Office contract terminated in 2008. He and Janet lost their business and then their family home. They moved in to rented accommodation where they lived for the past 15 years.
Janet said Terry's claim was put forward in February 2024 and it has taken a year to receive an offer for redress from the government.
Terry passed away in February, a week before a letter arrived offering "less than half" of his original claim for financial redress.
"It should have been a 40-day turnaround of an offer. And it's taken 12 months to receive an offer, an offer which came after Terry had passed away.
"They wanted a stroke report back in September to drag it out a bit more, to see if it's being caused by all the stress from the Post Office."
"I think it contributed considerably to the whole state of him.
"I've told them I will not accept [the offer]," Janet tells Sky News. "I think it's an utter disgrace. Not when I look at him and I think, no, what you've been through - I won't just take anything and go away.
"It's a scandal what they did with the Horizon system, it's a scandal now because of the length of time it's taken [on redress]."
The Department for Business and Trade (DBT) said, "We are sorry to hear of Terry's death and our thoughts are with Janet and the rest of his family and friends."
They added they have now issued 407 offers to the 425 GLO claimants "who have submitted full claims" and are "making offers to 89 per cent of GLO claimants within 40 working days of receipt of a full claim, with over half of eligible claimants having now settled their claim."
The DBT also said it has "doubled" the amount of payments under the Labour government to "provide postmasters with full and fair redress".
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Decline in plant-based product sales and rise in meat and dairy sales
Meat and dairy products saw a rise in sales in January, while their meat-free counterparts and dairy-free products experienced less demand compared with 2024.
According to a report released by Agriculture and Horticulture Development Board (AHDB), while the meat, fish and poultry (MFP) category saw volume growth of 1.4 per cent, meat-free products had their fourth consecutive year of decline.
This was mostly driven by vegetable-based products such as bean burgers, rather than meat imitation products (like Quorn), as vegetable-based products saw a -12.4 per cent decline.
This weaker performance is likely due to declining engagement with Veganuary, according to Google searches, and only a small proportion of the population (5.65 per cent) taking part in the challenge this year.
Of those who took part, 1.29 per cent are vegan all year round, 2.30 per cent completed Veganuary and 2.06 per cent did not. Of those who managed to maintain a vegan diet for the entire month, 39 per cent stated they are not going to continue with the diet beyond January, states AHDB.
Promotions played a big part in performance this January, and according to Kantar, meat-free product saw a 9.1 per cent decline in promotions year-on-year, which, along with high inflation, likely contributed to its performance.
While meat imitation products did see spend and volume growth in January, it was the only meat-free category to see increases in both, however, this isn’t expected to continue, as historically (2021–2024) there has been an average decline in volume of -22.5 per cent from January to February (Kantar 4 w/e 26 January 2025).
Cow’s dairy volumes increased by 6.1 per cent in January and saw volume increases in almost all product categories, while plant-based dairy sales increased by just 1 per cent, with volume declines in nearly all plant-based dairy categories, including plant-based cheese, spreads and butter.
Hannah McLoughlin, an AHDB analyst, said, “Our data highlights that consumer interest in meat and dairy-free products is not as strong as it was in previous years.
“The demand for meat and dairy remains resilient, with many consumers showing a preference for traditional products over plant-based options.
“This shift in consumption patterns, coupled with fluctuating promotional activity, suggests that the traditional meat and dairy sectors continue to hold their ground in the face of changing dietary trends.
“AHDB continues to promote the benefits of eating meat and dairy year-round, with our Milk Every Moment, Let’s Eat Balanced and Love Pork campaigns focusing on the great taste and health benefits of these products as part of a healthy balanced diet.”
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Retailers cautioned to prep for disposable vape ban
Vapes touted as "nicotine free" to UK consumers can have traces or even considerable amount of nicotine, shows a new report as Trading Standards continue to unearth new intelligence around the illegal vapes market.
As part of Operation Joseph, a Department of Health and Social Care (DHSC) funded initiative tracking the sale of illicit vapes and underage sales, 76 products sold as nicotine free vapes were tested by Heart of the South West Trading Standards Service, working together with Trading Standards teams in Salford and Berkshire.
More than one in every eight (13.2 per cent) of the products were found to contain nicotine in amounts ranging from 0.06 mg/ml to 27.02 mg/ml – around the amount delivered by a pack of 20 cigarettes.
All ten were also found to exceed the limit on the amount of e-liquid permitted in vapes with two found to exceed both the e-liquid and nicotine strength limit.
As a result, consumers hoping to buy nicotine free products would have been exposed to nicotine and its addictive effects and in significant quantities with eight of the ten failed samples.
Lord Michael Bichard, Chair, National Trading Standards, said, “Nicotine free vapes can be a useful tool to quit smoking and reduce nicotine dependency, but these findings reveal that people can actually continue to be stuck in a cycle of addiction if sold the highly addictive substance unknowingly.
“Businesses should be aware vapes falsely claiming to be nicotine free are in circulation and should make sure they are not breaking the law by selling products that are falsely advertised, especially where they are importing goods or acting as the main UK distributor.
“I urge businesses and consumers to be vigilant and report suspected cases to the Citizens Advice consumer service by calling 0808 223 1133.”
Alex Fry, Operations Officer for Heart of the South West Trading Standards, said, “We are pleased to have contributed to and helped co-ordinate the sampling of this project.
"We recognise how important it is for regulators and legislators to have up to date intelligence on what products are being supplied to consumers.
“Trading Standards are at the forefront of ensuring products comply with legal requirements and we hope that the findings will provide valuable intelligence and help shape the future regulation of cigarettes, tobacco and vapes.”