Most Brits believe their local high street will remain important to their everyday lives in 10 years’ time, states a new report, enlisting the top 10 high streets voted by consumers.
The study, carried out with retail experts GlobalData, surveyed 2,000 consumers across Britain to pinpoint what they believe makes for a great high street, which was then combined with in-depth analysis to identify the locations with the winning formula.
Factors such as an attractive mix of retailers topped shoppers’ wish list (67 per cent), with good parking a close second (62 per cent). Shoppers also prize independent pubs and restaurants, with over half (52 per cent) saying these make a high street "great".
The magnetism of locations with ample entertainment and leisure options such as cinemas and theatres, was highlighted by over a third (36 per cent). Proximity to a train station and green spaces were deemed as less important by shoppers.
Encouragingly, the research also revealed that almost three quarters (73 per cent) of shoppers believe their local high street will remain important to their everyday lives in 10 years’ time.
Queen Street, Cardiff ranks highest
Combined with its location close to historical landmarks and indoor shopping centres, Cardiff’s Queen Street is notable for its variety of retailers and scored most highly (compared to other locations) for accessibility and transport links.
The central shopping streets (Northgate, Southgate, Eastgate and Westgate) of Gloucester ranked in second place, singled out for a thriving independent restaurant scene, and taking the top spot for leisure options. In third place was Eastgate Street in Chester, which scored highly for its range of independent retailers and overall aesthetic appeal – all assessed as part of the analysis.
The Top 10 most appealing high streets are:
· Queen Street, Cardiff
· Gloucester’s central shopping streets
· Eastgate Street, Chester
· High Street, Winchester
· High Street, Exeter
· Princes Street, Edinburgh
· High Street, Worcester
· Church Street, Liverpool
· Buchanan Street, Glasgow
· Market Street, Manchester
Dan Edelman, general manager, UK Merchant Services at American Express, said, “Each of the top locations identified by our research offer exceptional retail experiences blended with choices to socialise and relax. Consumers continue to value our high streets and believe they will remain important well into the future. While there is no one solution to guarantee ongoing success, it’s encouraging to see there are plenty of opportunities for collaboration to help deliver this winning formula.”
Matt Piner, head of retail consulting at GlobalData, added, “With consumer expectations and shopping habits evolving at pace, high streets are having to continuously adapt to stay relevant. The locations getting it right benefit from higher footfall and spend; in fact, our analysis shows millions of pounds of additional consumer spending could be unlocked for a typical high street that delivers on the factors shoppers care most about.”
A selection of disposable vapes with bright and colourful packaging are seen in a convenience store, on January 29, 2024 in London, England. (Photo by Leon Neal/Getty Images)
The decision to ban disposable vapes by June 2025 has sparked strong reactions across the vaping and retail sectors, with key industry figures voicing concerns about the impact on public health and called for a balanced approach to support smokers switching to vaping as a safer alternative.
A spokesperson of Elfbar, the leading disposable vape brand, highlighted the role of the product in smoking cessation, citing that “nearly three million people in Britain have quit smoking using vapes in the last five years,” with single-use vapes comprising over 60 per cent of the UK market.
The brand warned of unintended consequences, noting, “Our concern is the potential impact on the majority of single-use vapers – adult smokers…pushing them to the black market and illicit products.”
Liam Humberstone, technical director at Totally Wicked, also pointed out the public health benefits of disposable vapes, noting they’ve served as “a key entry point for many smokers seeking an easy-to-use, effective alternative.”
While recognising environmental and youth access issues, Humberstone said “proper regulation, enforcement, and education are vital in addressing these concerns and … it’s crucial to ensure that adult smokers continue to have access to safer alternatives to cigarettes.”
James Lowman, chief executive of the Association of Convenience Stores, welcomed the government’s intention to provide businesses with enough time to prepare for the changes, but added: “This is still a challenging timetable for retailers and their supply chains.” He called for strict enforcement against rogue sellers post-ban to prevent black-market sales, which “undermine legitimate retailers.”
Mo Razzaq, national president of the Federation of Independent Retailers, suggested an alternative approach to an outright ban, advocating for a recycling scheme akin to that for single-use drink containers. “An outright ban will simply send many vapers towards unorthodox and illicit sources,” he said, highlighting the risk posed by products that may not comply with UK health standards.
Consumer advocacy groups echoed these concerns. Mike Salem of the Consumer Choice Center criticised the government for pushing through the ban during Stoptober, a campaign month encouraging smokers to switch to vaping. “Announcing such a policy…seriously damages governmental and NGO efforts in reaching a smoke-free society by 2030,” Salem said.
The UK Vaping Industry Association’s director general, John Dunne, cautioned that a ban might exacerbate black market sales, saying, “Bans are not the answer as we’ve seen in other parts of the world…they will only boost the black market.”
Dunne advocated for stronger enforcement and proposed a licensing scheme for vape retailers to help control sales to minors and ensure environmental compliance, calling for “fines of up to £10,000 and £100,000 for retailers and distributors respectively who break the law.”
The Independent British Vape Trade Association’s chair Marcus Saxton also voiced concerns about the ban's potential to mislead the public on vaping’s relative safety.
“Banning an entire category of vapes is likely to fuel public misperceptions about the relative safety of vaping to smoking. Adults using single use disposable vapes outnumber those that are under 18 by several times. Consequently there needs to be clear messaging from government to encourage those adults not to simply revert to smoking,” he said.
Saxton criticised the absence of an importation ban in the new legislation, arguing that it will lead to increased illicit trade.
The government has laid legislation to introduce the ban and, subject to parliamentary approval, businesses will have until 1June 2025 to sell any remaining stock they hold and prepare for the ban coming into force.
Northern Ireland family-run Nisa convenience store has come under Spar NI after 27 years following its acquisition by Henderson Retail. Nisa Circle K Silverwood store in Lurgan was operated by local retailer Patrick Hughes for the past 27 years.
Nisa Silverwood was acquired by Patrick Hughes in 1997. In the past 27 years the store has undergone significant developments due to Hughes' investments to help the business grow and provide more local jobs over the years.
Speaking of his decision to sell to Henderson Retail, Mr Hughes, said: “Henderson Retail taking over ownership and operations of the store is a great opportunity for the staff and the business itself.
“As a local grocer, I have seen how the company has accelerated the growth of convenience in Northern Ireland, investing in their properties to bring even more jobs, services and locally sourced products to communities.
"I have worked closely with the team to ensure the transition goes smoothly and our shoppers feel no disruption whatsoever. I have complete trust that the future of this store, future job creation for the local area and the opportunities surrounding that are vast and I’m delighted to leave this business in such capable hands.”
Under the new ownership, Henderson Retail will further develop and invest in the site, building on an already strong business model to enhance the services offered to shoppers in the local area. The company will soon submit a planning application that will further underpin their commitments towards improving the store for shoppers and staff through accessibility, sustainability, product range and modernisation of the store’s facilities.
Henderson Retail, which is part of the Mallusk-based Henderson Group, has invested £30 million in new stores, developments and renovations throughout its estate in 2024.
Henderson Retail now owns and operates 109 Spar and Eurospar stores in Northern Ireland. The company has recently opened an impressive new-build development at Eurospar Gilford and will open another at Eurospar Doury Road in Ballymena before the end of the year as part of the wider multi-million investment.
UK consumers are in a “despondent mood” as households brace for tax rises in the Budget next week, amid fears that Britain could be entering a “vibecession”, a situation of disconnect between the economy's performance and how people feel about their finances
Research firm GfK’s monthly survey of consumer morale shows confidence has slipped this month, to -21 points, the joint lowest this year. It found that households are gloomier about the general economic situation of the country during the last 12 months, and also over the next year.
Neil Bellamy, consumer insights director at GfK, reckons consumers are "holding their breath” ahead of next Wednesday’s budget statement.
He said, "The largest drop though was in our view of the general economic situation over the last 12 months, down five points to -42. On the plus side, the major purchase index rose two points and future personal financial expectations by one point. As the Budget statement looms, consumers are in a despondent mood despite a fall in the headline rate of inflation. This month’s Consumer Confidence Barometer paints a picture of people holding their breath to see what’s in store for them on 30th October.”
“Consumer confidence fell one point this month to -21, taking the score back down to the level last seen in March this year. Also falling one point are both personal financial situation over the last 12 months and general economic situation over the next 12 months.
Although Labour ruled out increasing taxes on “working people”, various revenue-raising measures could be in the chancellor’s sights, such as capital gains tax (CGT), inheritance tax, employer national insurance contributions, and fuel duty.
A similar picture was presented by PwC on Thursday (24), showing that consumer sentiment index dropped to the lowest level in 2024, led by “notable declines” among those over 65 and the lowest socioeconomic groups.
Over 70 per cent of people polled by PwC are planning to make short-term spending cutbacks, and more households plan to spend less on Christmas presents and celebrations than those who say they’ll spend more.
The drop in confidence comes despite the easing of cost of living pressures recently, with inflation dropping to 1.7 per cent last month.
Nick Gillett, Co-founder and Managing Director of successful spirits distributor Mangrove Global, celebrates India’s contribution to classic toasts with its wonderful and increasingly well-known whiskies
October is here, and our thoughts turn to many of the remaining celebrations of the year – and first up we have Diwali. A time for lavish decorations, food, sweets, and drinks, Diwali begs the question: what will you have in your glass for a toast? For me there’s one answer, and it’s whisky.
Whisky as a category is changing. Enthusiasts are exploring beyond the shores of Scotland and Ireland and buying “world whiskies" from all corners of the globe. North America and Japan have had their moment – and now it’s India’s turn.
Indian whiskies showcase Indian traditions of whisky distilling – with some added innovation. The humid Indian climate ages the spirit much faster, giving deep, complex flavours. But the nation’s distilleries are experimenting with different casks, strengths, and ingredients to bring us fascinating liquids that are now sought after, all over the world.
Nick Gillett
We launched Indri in the UK a few months ago – and it’s been a runaway success that even we couldn’t have predicted. Distilled in Rajasthan, Indri uses six-row barley that’s been grown in the region for thousands of years. The ageing process varies across the range, but let’s take a closer look at the brand’s aptly named, limited edition SKU – Diwali. Aged in Pedro Ximenez sherry casks this whisky is smooth, sweet, and smoky. No bones about it, this is a collector’s item – and there will be another limited release this year.
So, this Diwali, ensure you celebrate India’s whisky-fuelled success and stock a bottle or two of the nation’s favourite on your shelf. And if you celebrate it, have a very enjoyable Diwali.
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Huddersfield city centre (Photo by Ian Forsyth/Getty Images)
On 30 October, Chancellor of the Exchequer Rachel Reeves will deliver the Autumn Budget. Bira CEO Andrew Goodacre shares his thoughts on what independent retailers need and expect from this crucial fiscal announcement
With a new government at the helm, there's cautious optimism about fresh approaches to long-standing issues affecting our high streets. However, the challenges facing independent retailers remain formidable.
The Autumn Statement can have far-reaching implications for our sector. We're calling on the Chancellor to deliver certainty, clarity, and stability for independent traders – elements that have been in short supply recently.
A primary concern is business rates. For years, Bira has lobbied for a comprehensive review of this outdated system. Reducing business rates for all high streets would inject much-needed confidence and stability back into bricks-and-mortar retail, revitalising our town centres and communities.
Energy costs continue to be a burden for many of our members. While we welcomed previous support measures, we need a long-term strategy that addresses the unique needs of small businesses. We're hoping to see targeted support for those most affected, coupled with incentives for energy efficiency improvements.
The labour market presents another challenge. Many retailers are struggling with recruitment and retention. We're looking for measures that support skills development and make it easier for small businesses to invest in their workforce, including enhancements to apprenticeship schemes or tax incentives for training programmes.
Consumer confidence is crucial to our sector's success. We're hoping for policies that put more money in people's pockets, encouraging spending on our high streets. This could involve adjustments to income tax or National Insurance contributions.
We need policies that recognise and support the unique value of independent retail. This could include funding for high street regeneration projects, support for local business communities and “shop local" campaigns.
While many independents have made great strides in digital transformation, more support is needed – measures to help smaller retailers enhance their online presence and integrate digital technologies into their operations.
Sustainability: many of our members are keen to adopt environmentally friendly practices but find the initial costs prohibitive. Incentives or grants in this area could help accelerate the sector's green transition.
Bira CEO Andrew Goodacre
It's clear that the decisions made in the Autumn Statement will have a profound impact on the future of independent retail. At Bira, we remain committed to being a strong voice for our members, ensuring that the unique challenges and opportunities of our sector are understood and addressed at the highest levels of government.
Independent retailers are the backbone of our high streets and local communities. They bring diversity, character, and personal service that can't be replicated by large chains or online giants. As such, supporting them isn't just good economic policy – it's essential for maintaining the vibrancy and uniqueness of our towns and cities.
We look forward to analysing the Autumn Statement. Our sector's resilience has been tested time and again, but with the right support, I'm confident that we can not just survive, but thrive in the years to come.