Carlsberg Britvic is celebrating its official launch today (17) following the completion of the deal for Carlsberg Group to acquire Britvic plc.
In a landmark moment in the history of Carlsberg Group and the British drinks industry, today (17) marks the official launch of Carlsberg Britvic – the new company uniting Carlsberg Marston’s Brewing Company (CMBC) and Britvic’s UK business.
Carlsberg Britvic’s strong national footprint brings together CMBC’s breweries and leading in-house secondary logistics operation – with 15 depots servicing customers across the UK – with the dynamic packaging and production capabilities of Britvic.
The business is now the largest multi-beverage supplier in the UK, making the UK Carlsberg Group’s largest market by revenue in the world.
Across soft drinks, beer, and cider, Carlsberg Britvic is home to many iconic and popular brands. Its compelling soft drinks range includes well-known names such as Pepsi MAX, 7UP, Tango, Robinsons, J2O and Fruit Shoot, through to fast-growing breakthrough brands including the plant-powered Plenish range and Jimmy’s Iced Coffee.
These leading soft drinks brands will now sit alongside the Group’s flagship Carlsberg Danish Pilsner, as well as 1664, Birrificio Angelo Poretti and Brooklyn Brewery beers, as well as leading British ales such as Hobgoblin, Pedigree and Wainwright.
Paul Davies, formerly CEO of Carlsberg Marston Brewing Company, will take up the position as CEO of the newly formed Carlsberg Britvic in the United Kingdom, effective 17 January 2025.
Davies said, “This is a historic moment for everyone across our unique combined multi beverage business, I am immensely proud to have the opportunity to lead this new company, featuring so many iconic brands and so many dedicated and talented people.
"As we look to the future together, Carlsberg Britvic will demonstrate the important values that underpin our dedication to our customers, our consumers, our people and our planet.
“Carlsberg Britvic combines the fantastic qualities of both businesses and our shared ambition to grow the UK beverage category through our unique proposition across soft drinks, beer and cider.
"We are all eager to build a successful future together as we create new opportunities, integrate our operations and continue to deliver excellent choice, product quality and service to our customers.
“On behalf of everyone at Carlsberg Britvic, I would like to thank all those whose effort, commitment and passion have made today possible.”
Davies began his Carlsberg career in Marketing with Carlsberg UK in 2007 and has subsequently held the positions of VP Marketing and VP Sales for Carlsberg Sweden, and VP Craft & Speciality for Carlsberg Group in Copenhagen.
In January 2019 he was appointed Managing Director of Carlsberg Poland, where he was also Chairman of the Polish Brewers Association.
Davies is supported in his role by the new Carlsberg Britvic Executive team.
The new company will combine the strong shared values of CMBC and Britvic, maintaining ambitious targets in areas such as sustainability and equity, diversity and inclusion, while also delivering the highest standards of customer service and quality.
Accompanying the official launch, Carlsberg Britvic will be revealing its new corporate identity next week, which will be rolled out across the business as part of the integration of its operations in the UK.
Serving millions daily, Britain’s 47,000+ convenience stores are undoubtedly the backbone of our country. However, behind every SKU on the shelf is an industry that dictates stock availability, pricing competitiveness, and operational efficiency.
It is difficult to imagine the convenience sector as it is today without the strong wholesale infrastructure that we enjoy.
After all, wholesalers make sure that independent retailers get product access, promotional support, and the logistical capabilities needed to compete effectively against the multiples.
A quick look at wholesale body the Federation of Wholesale Distributors’ (FWD) recent report "Going for Growth: The Impact of Food and Drink Wholesale Distributors" gives a better picture of the symbiotic relationship between convenience and wholesale segments.
In 2023-24, the food and drink wholesale distribution sector generated £33.6 billion in turnover with £17.5 bn coming from sales to mainly independent retailers, accounting for 52 per cent of the total revenue.
Delivery remains the most common route to retailers with 58 per cent of sales while 40 per cent of sales value was fulfilled through cash and carry and 1.3 per cent of sales is made through click and collect.
With its sprawling empire that includes the largest cash and carry business and a raft of well-known symbol groups, Booker Group continues to hold a lion’s share.
With 190 cash and carry branches, eight distribution centres, and six support hubs, Booker’s reach is unparalleled. Its product line-up spans thousands of SKUs, from frozen food to tobacco, ensuring retailers can keep their shelves competitive.
Booker remains committed to offering continuous support to retailers across its symbol groups, ensuring they have the resources and guidance needed to adapt to any legislative changes and maintain operational efficiency.
Photo by DANIEL LEAL/AFP via Getty Images
“We continuously listen to our customers and use their feedback to make brands not only sustainable in a competitive market, but also make them a real destination for consumers,” a Booker spokesperson tells Asian Trader.
Hot on Booker’s heels is Bestway Wholesale. It has about 70 depots spanning the length and breadth of the UK, serving over 70,000 independent retailers.
Group Trading Director Kenton Burchell credits Bestway’s success to a winning formula of “competitive pricing, exclusive promotions, and access to a diverse range of products”.
“At Bestway Wholesale, by leveraging our scale, we offer strong trade promotions and price-marked packs (PMPs) that help indies build trust with their customers while maintaining healthy margins,” says Burchell.
As the wholesale sector gears up for 2025, the collective commitment towards convenience retailers is underlined by another leading player – Parfetts.
Guy Swindell from Parfetts remarks, “Parfetts supports its customers in tackling fierce price competition from supermarkets by focusing on value while maintaining margins and also through its expanded high-quality own-label range.”
Beyond these industry titans, the UK wholesale landscape is dotted with several established players such as Nisa Retail Limited, Dhamecha Group, AF Blakemore, JW Filshill, CJ Lang, Cotswold Fayre, Lioncroft Wholesale, Hancocks, Millennium Cash & Carry, and Wanis International Foods, among the vast tapestry of UK depots.
Online wholesaler Faire UK, along with regional stalwarts like Dunns Food and Drinks, Taylor Wholesale, United Wholesale (Scotland), and James Hall & Co, continue to play a crucial role in keeping convenience retail thriving.
On the face of it, the wholesale sector appears to be a well-oiled, traditional machinery, and the sector is anything but static. It’s constantly evolving, adapting to technological advancements and sustainability imperatives.
Leading this charge is Sandea Wholesale, a Harrow-based delivered wholesaler with a portfolio boasting over 5,000 products from more than 500 suppliers.
Competitive Pricing and New Products Empowering Independent RetailersSandea Wholesale,
Acknowledging the need for innovation, Priya Virdi, COO at Sandea Wholesale, highlights the wholesale sector’s “notable shift towards digitalisation and sustainability”.
“The wholesale market has traditionally been a critical link between manufacturers and retailers, ensuring the smooth flow of goods. It has faced challenges such as economic downturns and supply chain disruptions over the past years.
“We are increasingly looking at adopting technologies like AI and automation to enhance efficiency. The future looks promising with projected growth driven by technological advancements and changing consumer demands,” she tells Asian Trader.
Who is doing what?
A lot is happening on the wholesale side. The year has just started and it is already buzzing with launches and announcements.
Keeping pace with the surging trend of quick delivery, Booker Group is arming its symbol retailers with Scoot, a brand-new ordering platform designed to enhance efficiency and responsiveness. Currently in its early stages, Scoot is set for a broader rollout in April 2025, following Booker’s annual Retail Trade Shows in Doncaster and Sandown.
Booker Group is also making its retailers stand out with exclusives and branded first-to-market items.
A Booker spokesperson shares with Asian Trader, “We have also recently launched our latest ‘New Product Development Guide’, bringing opportunities for retailers to differentiate themselves from their competitors and prepare for the spring season ahead.”
Beyond product innovation, Booker is also focused on helping independent retailers by future-proofing their businesses through store investments, ensuring they remain adaptable in an ever-evolving market.
With sustainability front and centre, Booker’s retail team is hand-holding store owners on eco-friendly initiatives, from swapping plastic for paper bags to sourcing locally to reduce food miles.
When it comes to retailer support, Bestway Wholesale is also setting new benchmarks.
Revealing a substantial £2.5 million investment to keep prices low across 11,000 best-selling branded products, Bestway Group Trading Director Kenton Burchell describes it as an unprecedented move.
"We offer our retailers a complete and dynamic promotional programme, refreshed every three to four weeks (depending on fascia) to drive footfall and sales.
“We continuously benchmark our offering and prices to ensure we are able to bring competitive prices and deep promotions for our retailers.”
Bestway is also reviewing the frequency of its wholesale promotions, to ensure it can support retailers in uplifting their profitability, he adds, stating that the group’s weekly and one day deals group the most relevant and deep promotions to help aid the retailer’s profitability.
Product variety continues to be a major draw for Bestway.
Burchell points out, “We offer retailers access to an extensive range of impulse and alcohol SKUs available in all our wholesale depots nationally. We provide relevant pack formats to support shoppers, ensuring PMPs are available to address the price-sensitive market that our retailers trade in.
“We also work tirelessly to bring exciting NPD from our key suppliers first and early to retailers’ stores to help them keep their shelves fresh and be among the first to bring new news to their shoppers – as we understand NPD is a key sales driver.”
Additionally, Bestway has revamped its “Best in” own-label range, now featuring over 300 SKUs with margins ranging from 30 per cent to 70 per cent across key categories. Smaller case sizes help retailers manage cash flow and stock levels more effectively.
Bestway Wholesale is also bolstering its support with a dedicated chilled distribution centre and an expanded fresh food range.
“This year has also seen the introduction of a greater range of long-life fresh products, to include pizzas and ready meals, which offer good value for the consumer and minimise wastage costs for our retailers.
“Our Costcutter symbol stores also benefit from access to over 2,000 Co-op own-label products, reinforcing our fresh food credentials,” Burchell told Asian Trader.
Bestway Wholesale is further helping retailers by offering them the flexibility to get the goods delivered to their store.
“We also issue inspiring category guides for key product categories to help retailers gain more insights into the market, understand trends and take better decisions for their stores’ ranging and offering,” says Burchell, adding that Bestway is also helping retailers in reducing carbon footprint and save energy costs.
Meanwhile, Parfetts is doubling down on expansion, having launched a 100,000 sq ft site in Birmingham in March last year, with another set to open in Southampton later this year.
Guy Swindell
Parfetts
This employee-owned wholesaler already operates depots in Aintree, Anfield, Birmingham, Halifax, Middlesbrough, Sheffield, Somercotes, and Stockport, reinforcing its commitment to growth and accessibility.
Retailers at Parfetts benefit from free membership, free delivery, free digital store support, free EPoS systems, and free marketing assistance, helping them operate more efficiently and drive sales.
Swindell adds, "Significant investment in digital platforms is also improving the ordering process, streamlining operations, and enhancing customer engagement.
“Every retailer receives bespoke support to ensure their business strategy aligns with their specific store and customer base.”
In a bid to cater to evolving retailer needs, Parfetts has launched Shop & Go, a flexible symbol format tailored for forecourts and transient sites, complementing its Go Local, Go Local Extra, and The Local formats.
Meanwhile, delivered wholesaler SOS Wholesale is evolving its product range to include value alternatives and trending SKUs that drive volume growth.
Vipin Patara, SOS Wholesale MD, tells Asian Trader, “We are continually investing in new digital routes to market and online marketplace for those who prefer to shop digitally.
“We are proud of our telesales division and business development managers who nurture customer relationships to understand what products their customers want, what their competitors are buying and offer products that allow them to increase their margins.”
Expansion is on the cards at niche wholesalers too.
Leading confectionery wholesaler Hancocks has expanded its Watford deport and added over 50 new lines, implying over 5,000 additional new products on the depot shelves for customers to choose from.
The new space has added around 600 square feet of selling space to the depot on Colonial Way, which has been in Watford for over 20 years.
Hancocks operates 14 nationwide cash and carry stores and takes orders through website as well.
Keeping up with trends
Needless to say, wholesalers must stay ahead of evolving consumer trends that shape purchasing behaviours, ensuring they supply retailers with the right products at the right time.
Impulse purchases remain a key driver of sales in convenience channel, while coffee and hot drinks are essential in convenience stores, particularly during colder months. On-the-go beverages continue to be top sellers, according to Booker, reinforcing the importance of a well-curated drinks range (see next issue).
One of the most significant trends today is food-to-go. Customers are constantly seeking fresh, innovative options to meet their on-the-move lifestyles. Booker highlights the need for wholesalers to supply diverse and high-quality offerings in this category, as demand for grab-and-go meal solutions continues to surge.
At the same time, there is a growing appetite for at-home indulgence, fuelling demand for “Big Night In” products. Retailers that focus on premium snacks, ready-to-eat meals, and affordable, satisfying treats stand to benefit from this shift in consumer preferences.
Booker supports retailers through a variety of channels, including field teams, digital resources, weekly bulletins, and detailed planograms. These tools help retailers stay informed about top-performing products and emerging trends, making it easier to stock the right lines at the right time.
Swindell from Parfetts agrees that food-to-go holds a huge potential in the convenience sector.
He points out that meal deals, hot counters, and specialty offerings are drawing in busy consumers seeking fresh, high-quality meals. Expanding ranges to include international, specialty, and health-conscious products has proven effective in attracting a wider customer base, adds Swindell.
Parfetts
“Protein-based snacks and ready meals continue to attract a diverse shopper demographic,” Swindell tells Asian Trader. “Introducing specialty beverages such as freshly brewed coffee, milkshakes, and slush drinks is helping convenience stores establish themselves as go-to destinations for refreshments.”
Swindell also emphasises the continued rise of the health and wellness trend, saying more shoppers are making conscious decisions to purchase nutritious, sustainably sourced products.
“Value-added services, such as parcel pick-up points, encourage repeat visits by providing additional convenience for customers. Adopting innovative technologies, including self-service checkouts and mobile apps, enhances efficiency and improves the shopping experience,” he adds.
Virdi from Sandea Wholesale expands on this, noting that sustainability, personalisation, and convenience are key factors influencing shopping habits.
“Consumers are prioritising eco-friendly products, while personalised experiences and customised product selections are becoming more popular. Fast delivery and easy access to essential goods remain crucial,” she tells Asian Trader.
Convenience is not just about food; household essentials like cleaning supplies and toiletries also drive consistent sales. Products that are easy to prepare, consume, and replenish perform best in this sector, she adds.
Retailers and wholesalers must also keep an eye on seasonal opportunities.
As SOS Wholesale Trading Director Stuart Grice puts it, “Ramadan and Easter offer an opportunity to grow incremental volume during March and April.”
Cheering for indies
All the leading wholesalers are well attuned with convenience segment and have always been the biggest cheerleaders of the independent convenience sector.
Booker Group remains steadfast in its mission to support independent retailers, offering “great choice, price, and service.”
“We’re constantly innovating to advance the industry,” says the spokesperson, highlighting the rise of store concepts like beer and soft drinks caves designed for optimal beverage temperatures.
Booker’s delivery service ensures seamless logistics with temperature-controlled transport, order tracking, and next-day delivery for orders placed before nine in the morning.
Unique and trend-led products are key to drawing customers away from larger chains, offering indies a competitive edge.
Bestway Wholesale, too, helps independents stay ahead by tracking emerging consumer trends, including health-conscious products and social media-driven demand.
“Beyond pricing and product selection, we empower indies with business support, digital solutions, and marketing initiatives,” Burchell adds.
Bestway’s symbol groups, best-one and Costcutter, along with Xtra Local, provide branding, merchandising, and in-store support to strengthen local market presence.
PMPs in key categories like crisps, chocolate, and soft drinks remain vital, as they reassure customers of value while driving footfall and sales, he adds.
Alcohol and tobacco also remain key sales drivers, particularly when paired with effective promotions and seasonal trends.
Products trending on social media – such as new confectionery flavours or viral food trends – present valuable opportunities for retailers to differentiate themselves.
Burchell says, “At Bestway Wholesale, we ensure independents have access to these high-performing categories with competitive pricing, tailored promotions, and expert insights to help them maximise their sales potential.”
Bestway also provides retailers with planograms, point-of-sale (POS) materials, and category insights to help them optimise their store layouts.
“Our Best-one and Xtra Local members benefit from tailored merchandising support, ensuring their stores reflect the latest consumer trends and shopping behaviours,” adds Burchell.
Meanwhile, Swindell strongly believes that to help retailers compete, wholesalers must provide them with competitive pricing, a diverse product range, and value-added services.
“Impulse, snacks, chilled drinks, and food-to-go remain staples of convenience, alongside chilled beers, ciders, and wine,” he says. “Household essentials are also strong performers. As health-conscious trends grow, retailers must stock products that cater to evolving consumer demands.”
SOS Wholesale champions PMPs and NPDs as game-changers for convenience stores.
Grice from SOS Wholesale tells Asian Trader, “Offering a range of PMP products gives the consumer confidence in the price they are paying at the tills, and they are getting value for money.
“Top-up or distressed purchasing needs to be quick, easy and return the most value. Convenience isn’t looking for items that you need arms like popeye to carry home!”
NPD can really stand out in smaller shop sizes as new products have more visibility, giving a competitive edge against a supermarket where new products are often overlooked due to the large volumes of products on display, Grice adds.
Meanwhile, Sandea Wholesale also places a significant importance on offering competitive pricing and bulk discounts, providing marketing support and promotional materials, assisting with merchandising and product placement and offering exclusive products or early access to new items.
Sandea’s Virdi advises retailers to keep abreast of market trends and consumer preferences.
“Offer a wide range of products to cater to different needs and ensure that products meet high standards,” she adds.
Inside the depots
At Booker’s depots, big brands and high-volume lines take centre-stage while clear pricing and promotions emphasise value in a price-sensitive market.
Booker Group merchandises to retailers by organising products by category, which helps create a logical and easy-to-shop layout, says the spokesperson.
Price is also a focal point in the merchandising strategy, with clear messaging that emphasises value and competitive pricing, especially in an environment where price sensitivity is high.
To land the message effectively, pricing and promotions are visibly communicated at Booker’s depots, making it easy for retailers to see the benefits of stocking certain products.
On the other hand, Bestway Wholesale takes extra care to make sure its depots are easy to navigate, with clear category segmentation and logical product placement that mirrors consumer shopping habits.
Burchell explains, “High-demand and impulse lines, such as soft drinks, confectionery, and snacks, are positioned in high-traffic areas to encourage up selling, while essential grocery and household items are placed for easy replenishment.
“Eye-catching promotional bays and end-of-aisle displays highlight key offers, seasonal trends, and PMPs, enabling retailers to quickly identify the best deals to drive value in their stores,” he adds.
Parfetts also prioritises efficiency, placing promotional lines front and centre with clear pricing.
Parfetts
Parfetts
“We also use sales data to understand the most popular lines and plan our depots around these to ensure shopping them is as quick and easy as possible,” Swindell explains.
“We also encourage suppliers to come into the depot and activate their brands – enabling them to speak directly with our customers.”
Furthermore, Parfetts provides comprehensive category management support to its retail customers, offering guidance on store layout, merchandising, product placement, and consumer shopping habits.
“Since no two stores are alike, store layouts should be adjusted based on the specific preferences and needs of the local customer base.
“This expertise is delivered through in-person visits from the retail development team and digital resources available via the Parfetts website and mobile app.
“The success of this approach is reflected in the continued expansion of the Go Local symbol group, highlighting the effectiveness of Parfetts’ tailored advice and ongoing retailer support.”
Looking Ahead
The wholesale sector is a cornerstone of the UK’s economy, contributing £3.5bn in gross value and employing 77,000 people directly.
More broadly, it supports a value chain responsible for 1.5 million jobs – nearly 4.8 per cent of the national workforce. However, despite its vital role, the industry is facing growing pressures.
Inflation may have eased, but rising costs due to minimum wage hikes and national insurance increases are squeezing margins once again.
Patara from SOS Wholesale told Asian Trader, “The combination of the wage increase and NI has had a huge impact on the wholesale channel as manufacturing prices have increased and in turn those costs are passed onto wholesalers and their customers.
“This can force products in certain categories to move from a necessity status to that of almost a treat or luxury status. Volumes suffer, and consequently net returns do not lead to growth, this is where we need to suppliers to lead the way and recognise this equilibrium between volume and value.”
With 2025 poised to bring even fiercer competition, convenience retailers must remain agile.
Wholesalers, too, must play their part – offering innovative solutions, maintaining competitive pricing, and supporting independents with strategic insights and marketing tools.
Ultimately, success in this sector will hinge on adaptability. Those who embrace market trends, invest in efficiency, and forge strong supplier partnerships will be best positioned to thrive in the evolving retail landscape, be it retailers or wholesalers.
Over the past year, the UK’s local shops have recorded an estimated 6.2 million incidents of shop theft, compared to 5.6 million in the previous year.
The Association of Convenience Stores (ACS) has released its 2025 Crime Report today (10), revealing another record level of theft committed against convenience store retailers.
Key figures from this year’s report include:
Crime cost retailers an estimated £316m over the last year
Retailers have spent over £265m on crime prevention and detection measures in their store over the last year
Taken together, the cost of crime and investment in crime prevention amount to a 10p crime tax on every transaction in a convenience store
There were over 59,000 estimated incidents of violence in the convenience sector over the last year, and 1.2million incidents of verbal abuse
59 per cent of retailers believe that incidents involving organised crime have increased over the last year
Behind every figure in the report is a retailer and their colleagues, working hard in a community to provide essential services but facing crime on a regular basis. Two retailers featured in this year’s report have been subject to robberies, abuse, theft and physical violence.
Amit Puntambekar, who runs a Nisa Local in Fenstanton, was attacked and injured when he attempted to challenge a thief and has been dealing with violent threats for months.
Speaking in the report, he said, “When your staff are threatened with a hammer, when someone threatens to kill you who lives near your shop and the police don’t take it seriously, what’s the point?”
Ian Lewis, who runs a SPAR store in Minster Lovell, had his store targeted by two ram raid attacks in recent months, the second of which between Christmas and New Year where thieves ripped out the stores’ cash machine.
Speaking in the report, he said, “My business was ram raided by criminals in a Land Rover and the cash machine ripped out. My parents live above the shop, I will never forget the voicemail that I got from my parents when this happened.”
The report comes as parliament considers the Crime and Policing Bill at Second Reading stage today (10). The Bill aims to introduce a separate offence for assaulting a shopworker, to scrap the £200 threshold for shop theft offences, and to increase police powers to deal with anti-social behaviour, among other measures to deal with prolific offenders effectively.
ACS has backed the Crime and Policing Bill as a long-overdue turning point on retail crime, and is urging everyone involved in the justice system, from local forces to Police and Crime Commissioners, to make tackling retail crime a priority this year.
Association of Convenience Stores chief executive James Lowman said, “The levels of theft, abuse and violence experienced by retailers over the last year makes for shocking reading, but it will not surprise our members who are living it on a daily basis.
"Criminals targeting local shops without fear of reproach cannot be allowed to continue, which is why we’re fully supportive of the Government’s Crime and Policing Bill.
"In our Crime Report, we have set out ways that retailers and the police have made a positive difference, putting in place strategies that work to keep retailers and their colleagues safer, and we need stronger legislation to back that up.
"This must be the moment we commit to ending the retail crime crisis, through Government, police and retailers working together.”
Typically, shoppers have an eye on wellness at the start of the year – and 2025 was no exception.
According to the latest Kantar grocery sales data, protein products pulled their weight at the tills in January as demand for bars, bites and drinks boosted spending on sports nutrition products. Sales for this category at stores were 47 per cent higher than last year, with over two million households buying these items during the month.
Once the preserve of bodybuilders and elite athletes, sports and protein products have since surged into the mainstream, with everyday consumers embracing these products as part of their health and wellness routines. The UK’s sports nutrition market has grown beyond all expectations, with protein bars, shakes, and functional foods becoming a staple for shoppers looking to boost their energy, manage their weight, or enhance their fitness regimes.
This shift is reflected in compelling market data. The sports nutrition category is worth £1.1 billion in the UK and has been growing at an impressive 19 per cent year-on-year (YoY). In the grocery retail market, protein bars and shakes are worth a combined total of £230 million, growing at 7.5 per cent YoY, and £29m in the Impulse channel [Circana, MAT 24.11.24].
“Protein bars and shakes over-index in the convenience channel,” Matt Stanton, Head of Insight at DCS Group notes, adding that independent convenience stores take 13 per cent share of the category (£29m vs. £230m in the total UK), significantly higher than in most other grocery categories.
“Protein is on-trend, with new products appearing regularly across the grocery market,” he adds. “Protein is an essential part of a healthy diet, and many people are not consuming enough. High protein snacks and shakes are a convenient way to increase protein intake.”
The evolving profile of sports nutrition consumers means that retailers need to stock a variety of products to cater to different needs. According to the Glanbia Brand Health Tracker [March 2024]. Sports nutrition shoppers are of all ages from 18 through to 55+, of all household incomes, and are split 52 per cent male, 48 per cent female.
“Whilst the stereotypical idea of a sports nutrition consumer is a regular gym-goer or fitness fanatic, the market is actually a lot broader than people assume,” Stanton says. “It’s important that retailers stock a range of products to suit the needs of different shoppers.”
Powering up
In the UK, 88 per cent of all adults have a health goal and 30 million people exercise regularly, with 20 million using sports nutrition products. Of shoppers who use sports nutrition products, 66 per cent consume them at least once a week, and more than one in five (22 per cent) consume them more than four times a week [Levercliff Consumer Tracking Research, May 2024].
Stanton says protein bars and protein shakes should be the key focus for convenience retailers, as these make up almost 100 per cent of the category in the Impulse channel.
“The sports nutrition market is worth £29m in the Impulse channel, of which £19m is protein bars and £10m is protein shakes,” he notes, citing Circana research. “The protein powder market is huge, but the majority of this is purchased online or through specialist retailers or supermarkets.”
Grenade is the leading protein bar brand in the UK, commanding a 57 per cent share of the total market and an impressive 73 per cent in the Impulse channel.
UFIT holds the top position in the UK protein shake market with a 31 per cent share, followed by For Goodness Shakes at 19 per cent and Grenade at 10 per cent. However, in the Impulse channel, Grenade outperforms its competitors, securing the number-one spot with a 41 per cent share [Circana].
In January, UFIT entered into the protein bar segment with the launch of UFIT Loaded Protein Bars.
Packed with 15g of protein and low sugar, UFIT Loaded intends to reenergise consumer interest in the category with popular flavours: Caramelised Biscuit and White Chocolate Cookie. Made with natural flavours and real chocolate, they offer a delicious option for health-conscious consumers looking for on-the-go snacking.
Protein bars are typically seen as expensive and still have negative taste connotations by consumers. This has made the category highly competitive, with value-based bars tending to be small and lacking in shelf presence. UFIT Loaded is designed to work against this trend, offering shoppers a tasty and HFSS-compliant choice with the attractive price point of only £1.29 per bar.
“Launching UFIT Loaded is an obvious next step for us, bringing a new and complementary dimension to our leading protein product range,” says Richard Northridge, Sales Director at UFIT.
“Our loyal shoppers expect quality and value, and that’s exactly what our new bars offer: a great-tasting snack with high protein and low sugar that are accessibly priced, reengaging with consumers who may have moved away from the category previously.”
New UFIT 'Loaded' bars set to reenergise protein category
The launch of UFIT Loaded Protein Bars is supported by a £10,000 marketing investment across influencer social media channels and digital advertising.
As the UK’s leading ready-to-drink protein brand, UFIT is at the forefront of the category. Its core range of protein shakes also boast the highest product loyalty among all other RTD protein brands, including retailer own-labels.
Last October, the brand launched a new range of price-marked-packs into key wholesale and convenience channels. Available across all core flavour shakes, the range entices new shoppers with an attractive £1.79 fixed price point, replacing its current duo impulse packs.
The updated packaging featured across all UFIT 22g Protein 310ml bottles with an initial launch in Spar, Nisa, and Filshill, and wider distribution from January 2025.
With the ready-to-drink protein category demonstrating strong growth potential in the impulse channel, the refreshed packs and price point are expected to serve as an excellent introduction for new shoppers who have not yet tried a protein milkshake.
“This is a big moment for UFIT. Competitively priced, our new packs create an attractive entry point for new consumers who have never tried a protein drink before – as well as a great deal for our fans,” Northridge commented.
“Tapping into the shift in consumer behaviour towards single-price options, this PMP launch not only meets the demand for attractive pricing but also gives us a great opportunity to expand our reach into convenience sector, which has so much potential for the category.”
UFIT unveiled a SPAR TV campaign last month to support the launch, alongside in-store retailer advertising and digital banners.
“Our goal is to help people get the most out of every day by bringing protein to the masses, with a range of convenient drinks that ‘fit around you’. Whether you’re on the move, busy at work or looking for something to keep you fuller for longer, UFIT makes it simple and enjoyable to stay on top,” Northridge added.
Meanwhile, Optimum Nutrition, one of leading global protein powder brands, is leveraging its strong reputation to expand into the protein bar and shake markets. Optimum Nutrition shakes have experienced remarkable growth of 400 per cent YoY, reaching £2.5m in sales, while its protein bars, now valued at £1.5m, are also gaining momentum.
“Convenience retailers should also consider stocking Optimum Nutrition pre-workout shots, especially stores located near to gyms and sports facilities,” Stanton suggests. “These are taken just before a work-out or other sports activity and are best located at till point in their shelf-ready packaging to maximise visibility and drive impulse purchases.”
The pre-workout shot category is expanding rapidly, with a 176 per cent growth rate in the UK. Optimum Nutrition leads this segment with a commanding 66 per cent market share (rising to 80 per cent in the Impulse channel) and an exceptional 530 per cent YoY growth rate [Circana].
Bearing in mind the wide range of different sports nutrition shoppers, Stanton advises retailers to cater to multiple different shopper missions including impulse, planned and food-to-go.
“Protein bars, protein shakes, and pre-workout shots are essential for stores located near gyms or other sports facilities, as shoppers will plan to visit either before or after their training session,” he says.
“High-protein foods are trending. Retailers with a food-to-go offering should include protein bars and shakes as part of their meal deals; to give options to the shoppers looking to ensure they eat enough protein.”
Kerry Cavanaugh, General Manager for Mars Chocolate Drinks and Treats (MCD&T), emphasises the brand’s commitment to making protein products more accessible.
“Our mission has always been to simplify a complex market, and bring new users to the category through the familiarity of our brands and trusted taste,” he comments.
“In terms of growth, protein supplements remain the fastest growing segment of the protein market with a projected CAGR of seven per cent between 2024-2029 in the UK [Mordor Intelligence], and this is where our focus remains for Mars-branded protein products.”
“As the market grows, the consumer is increasingly looking for increased quality and innovative flavours,” Cavanaugh says. “Snickers Low Sugar Dark and Snickers Low Sugar Hazelnut officially launched in at the end of 2024, appealing to both core Snickers fans and regular protein bar users attracted to range with a range of innovative flavours.”
Snickers Hi Protein Low Sugar Dark offers 20g of protein while retaining the classic combination of caramel, nougat, and peanut flavours, all wrapped in a rich dark chocolate coating. At just 215 calories per bar, it delivers indulgence without excess sugar. (RSP: £2.79)
For those looking for a nutty twist, Snickers Hi Protein Low Sugar Hazelnut provides the familiar caramel, nougat, and peanut flavours with a hazelnut infusion. Packed with 20g of protein and just 221 calories per bar, it offers a satisfying and nutritious snack. (RSP: £2.79)
Rise of protein snacks
The demand for high-protein and functional snacks is surging year-on-year as consumers seek healthier, convenient options to fuel their busy lifestyles. Protein-focused snacks have become a staple for health-conscious consumers looking for nutritious options that don’t compromise on taste. The trend shows no signs of slowing, with forecasts predicting steady expansion over the next five years.
Matt Hunt, founder of The Protein Ball Co., notes that consumers are “leaning toward clean-label, minimally processed options” that deliver both nutrition and taste.
“Plant-based proteins and sustainable packaging are gaining traction, alongside functional benefits like gut health and energy-boosting ingredients. Over the next year, we expect these trends to deepen, with continued emphasis on transparency, innovative formats, and products that cater to diverse dietary needs,” Hunt adds.
He credits all-natural recipes and accessible formats for their brand’s strong performance. “We’re proud to say that our sales continue to outpace category averages, driven by strong customer loyalty and our commitment to quality,” he says.
The Protein Ball Co multipacks
As more consumers start to look for protein snacks that don't contain unnecessary ingredients, Protein Ball Co looks to expand their presence in the convenience channel with tailored POS materials, exclusive product bundles, and flexible order quantities for independent retailers as well as strong relationships with wholesalers.
“Our goal is to make it easy for smaller outlets to showcase our products and drive repeat purchases,” Hunt says.
“Our advice: position high-protein snacks prominently near checkouts or in health-focused sections, and leverage our marketing materials to tell the brand story and highlight the nutritional benefits that resonate most with your customers.”
The brand is set to launch its new product lines later this year, including their highest protein packed snack to date along with a wellness range. These additions will be supported by a comprehensive marketing campaign, spanning social media, in-store promotions, and sampling programs.
TREK, the UK’s number two protein bar [Circana, 52w/e 07.09.24] and one of the fastest-growing brands in cereal and sports nutrition bars, is shaking up the snacking market once again with the TREK Biscoff Protein Flapjack – a bold and irresistible new launch that’s set to dominate shelves in 2025.
Launching hot on the heels of TREK Power Biscoff, which has so far achieved more than £3.9m in sales, TREK is turning proven momentum into further brand and category growth. TREK Power Biscoff became the number one launch in the Cereal and Sports Nutrition Bars category for 2024 [Circana, YTD 30.11.24]. Now, the brand has big ambitions to once again deliver the best-selling bar launch with TREK Biscoff Protein Flapjack.
The new launch brings the iconic taste of Biscoff to the Protein Flapjacks range that TREK is famous for, accounting for 77 per cent of its total brand sales.
TREK unveils new Biscoff Protein Flapjack
TREK Biscoff Protein Flapjack sees the classic TREK oat flapjack with 9g of plant-protein that shoppers know and love, smothered with a generous thick and creamy layer of unique Biscoff topping. All this is wrapped up in a convenient on-the-go bar for natural energy that keeps you going.
“This is THE launch that everyone’s been waiting for. TREK and Biscoff are an unstoppable combination that shoppers just can’t get enough of. With over 1.7 million TREK Power Biscoff bars already sold – that’s every minute – we knew extending Biscoff to our iconic Protein Flapjacks was the next big move,” Alice Boardman, Marketing Manager at TREK, says.
“Our Power range, which provides shoppers with 15g of protein per bar, is incredibly popular, but even more so are our Flapjacks – which remain our core sales driver, delivering strong growth of nearly +£1m YoY.”
To cater to at home and on-the-go occasions, the new launch will be available as a 50g single bar, as well as a 3x50g multipack. Plus, to maximise visibility, the launch will be supported by a high-impact multi-channel campaign across in-store, PR, digital, social, out of home, and influencer marketing, with hotly anticipated sampling stock drops in various locations.
TREK will also be amplifying the launch across key brand partners over the coming months to drum-up visibility even more, including its ongoing partnership with Saracens.
TREK Biscoff Protein Flapjack launches on the back of TREK achieving £30m in retail sales value for the first time – a milestone driven by double-digit growth of 12 per cent [Circana] and the success of TREK Power Biscoff. The brand is expecting an even better year of growth with its newest addition.
TREK Biscoff Protein Flapjack will roll out grocery-wide from April. The new product will also be available in the wholesale and convenience channels.
Meanwhile, meat-based protein snacks like jerky and biltong are among the fastest-growing snack categories in total grocery, now worth over £40 million in retail sales value. Shaun Whelan, Convenience/Wholesale and OOH Controller at Jack Link’s, highlights that this segment has doubled in value over the past five years, yet still holds significant growth potential as fewer than 10 per cent of households currently purchase these products.
Jack Link’s has positioned itself as the category leader, tripling its retail sales value over the last five years. Jack Link’s Beef Jerky Original 25g has the highest unit rate of sale in the category, offering a smaller, entry-level product to attract new buyers.
“In the last year Jack Link’s has grown its sales in value and volume making Jack Link’s a high growth opportunity retailers cannot afford to miss,” Whelan notes, adding that the brand’s growth is fuelled by increasing consumer awareness of high-protein snacking and a commitment to quality.
“More shoppers are searching out high protein, tasty meat snacks as healthier alternatives to traditional crisps and confectionery for their lunches and to enjoy across the afternoon. Many shoppers see meat protein snacks as the best source of protein to give them energy,” he explains.
Jack Link’s products, made from 100 per cent lean beef, offer a naturally lean, high-protein, low-fat and low-calorie snack, making them ideal for on-the-go snacking across various occasions, such as at home, at work, or post-gym.
“We believe the on-the-go market is increasingly important to time-poor shoppers,” Whelan says. “The nature of Jack Link’s makes it ideal to be consumed across the day, and is especially popular in the afternoon, as people enjoy the several pieces of meat in each pack that provide a tasty chew between meal times and give them energy.”
Retailer Paul Stone of SPAR Oxford Road in Manchester says Jack Link’s range has driven incremental sales and profit
Jack Link’s range includes classic options like Beef Jerky Original and innovative flavours like Sweet & Hot and Teriyaki, catering to diverse tastes. The former delivers an irresistible combination of sweet and spicy, while the latter has savoury soy sauce and a touch of ginger to give the meat a fruity Asian flavour. Other offerings include Biltong and Ham Snack, made with premium meats and no added sugar.
Their products cater to a predominantly male audience aged 16–45 with active lifestyles, making them a perfect fit for gym-goers, sports enthusiasts, and gamers.
“These shoppers value high protein snacks for energy and are willing to pay a premium for quality products,” Whelan notes.
Jack Link’s invests £1.5 million annually in media campaigns, including sampling at festivals, social media promotions, and esports sponsorships (e.g., Fnatic). The brand connects with influencers and targets millennials and Gen Z through platforms they frequently use, like social media.
Jack Link’s recently redesigned its packaging following extensive research and feedback from customers. The new design created for both the Beef Jerky and Biltong promotes the high-quality aspect of the product, reflecting category trends in craftmanship and functional nutrition benefits in a contemporary and appetising way.
“The redesign reflects our commitment to providing our customers with exceptional products, increasing standout on shelf so shoppers can find them easily in store, therefore driving sales for retailers,” Whelan says.
Hydration boom
The energy and sports drinks market in the UK is experiencing unprecedented growth, with brands capitalising on shifting consumer preferences and increased demand for functional beverages. From AG Barr’s Rubicon RAW and Boost’s expanding portfolio to the high-profile UK launch of Celsius, the category is more competitive and innovative than ever.
Energy drinks now constitute the second-largest and fastest-growing category in soft drinks, contributing nearly half of all drink-now soft drinks growth. Fruit-flavoured energy drinks, in particular, are outperforming non-fruit varieties, growing at twice the rate [Circana].
“Summer is a key period for the category, as we see an influx of energy switches come from fruit juices throughout the summer months,” notes Adrian Hipkiss, Head of Energy Brands at AG Barr.
Rubicon RAW has emerged as a standout performer in the category, growing five times faster than the total energy drinks market and three times faster than its nearest competitors. With 20 per cent fruit juice, natural caffeine, and B-vitamins, it caters to consumer demand for more natural and functional options.
In response to the ongoing trend of mixed flavours, Rubicon RAW recently launched a 12-month limited edition range of 500ml Big Can drinks, featuring two new variants: Berry & Grape and Peach & Apricot.
“Both new flavours performed exceptionally well in consumer research with 85 per cent of shoppers saying they would buy the range,” Hipkiss says.
The launch will be supported by the brand’s biggest ever marketing investment of £1.5 million throughout 2025. Influencer activity, mass sampling and heavyweight social media will see it reach two-thirds of Big Can energy drinkers.
Despite its remarkable performance, Hipkiss notes that the energy category still has significant untapped potential, as 60 per cent of shoppers have yet to engage with energy drinks and traditional energy drinks aren’t always seen as appealing for new shoppers.
“We’re proud to be one of the best-performing ranges in energy, recruiting more shoppers than competitor brands and delivering a 75 per cent repeat purchase rate,” he comments. “Our two new flavours, alongside our core five, offer something truly different as we appeal to a much broader base of consumers with different energy needs.”
Retailers can make use of the brand’s vibrant, eye-catching point of sale material to create in-store theatre and attract shoppers to the fixture and drive their sales.
One of the most significant recent developments in the UK energy drinks landscape is the arrival of Celsius, the fastest-growing energy drink brand in the US, with sales exceeding $2.7 billion. Celsius has now set its sights on the UK market, and this month marks the beginning of the brand’s wider launch across major grocers, independents, and convenience stores, taking the brand’s high-performance energy nationwide.
“We’re thrilled to see Celsius expanding across the UK. The response has been incredible, and we’re just getting warmed up. With over 50,000 points of distribution, this nationwide presence puts Celsius in front of even more customers. Watch this space as we continue to grow and redefine the energy drink market,” said Carlotta Cattelani, Head of Marketing, UK & Ireland at Celsius.
CELSIUS heats up energy drink market
Celsius positions itself as more than just an energy drink – it promotes a “Live Fit” lifestyle, aligning with the growing consumer focus on wellness. The brand’s success stems from its functional benefits, featuring key vitamins such as Vitamin C, B12, B6, and B5 to support immune health, reduce fatigue, and provide sustained energy. Importantly, Celsius contains zero sugar, making it an appealing choice for health-conscious shoppers.
The brand’s launch in the UK includes four vibrant, fruit-forward flavours: Peach Vibe – a sweet and refreshing peach flavour, Fantasy Vibe – a tangy and citrusy, orange-based drink, Cosmic Vibe – an out of this world flavour with exotic, sweet notes, and Sunset Vibe – a combination of tropical mango and passionfruit flavours.
“Celsius is already generating huge momentum in the health and fitness channel and we’re ready to take that momentum with this exciting brand to even more customers and consumers across the UK,” Alpesh Mistry, Sales Director at Suntory Beverage & Food GB&I, which distributes the brand in the UK, comments.
“Stimulation continues to grow rapidly and we have huge ambition to make the USA’s fastest growing energy brand the UK’s fastest too.”
Celsius’ entry into the UK market is backed by a strong marketing push, including collaborations with high-profile ambassadors, F1 partnerships, and immersive brand activations.
Sports drinks win
The sports drinks category has rebounded strongly post-pandemic, growing by an impressive 74 per cent over the last three years in the convenience channel [Circana], with a rapid rate of sales. Boost Sport has solidified its position as a leading player, achieving 36 per cent YoY value growth and ranking as the number two sports drink brand in volume sales.
Consumer purchasing decisions in this segment are driven primarily by taste and value, Hipkiss notes, making these critical considerations for retailers.
“Taste is the most important factor for consumers when choosing sports drinks. It’s essential that retailers stock a sports drink offering that takes the ‘taste’ and ‘value’ drivers into account to effectively maximise sales from impulse shoppers,” he says.
“This also offers retailers a chance to connect with their core audiences, thereby enhancing sales rates to their maximum potential.”
Hipkiss expects a continued surge in popularity for drinks that offer more than just hydration this year.
“Functional drinks, beverages that offer additional health benefits from gut-healthy kombucha to CBD-infused sodas, is a market trend that is rapidly expanding and diversifying. However, the claimed benefits of these drinks can be broad and varied, leading to a wide range of consumer preferences,” he notes.
While the variety of functional claims can be broad, the underlying trend is clear: consumers want drinks that support their active lifestyles.
Boost has been at the forefront of this evolution, continuously innovating within the category. In 2023, the brand launched a limited-edition Raspberry & Mango isotonic sports drink, which has since been permanently incorporated into its core range after outperforming expectations with 170 per cent above forecasted sales.
“With Mixed Fruits and Tropical flavour profiles accounting for over 60 per cent of category growth the combination provided a guaranteed way for Boost to shake up the Sports category in an exciting and unique way,” Hipkiss comments.
Building on this momentum, Boost recently introduced another limited-edition sport variant: Watermelon & Lime. The flavour fusion trend continues to gain traction, and limited-edition releases generate excitement among consumers while encouraging trial and repeat purchases.
Health-conscious consumers are increasingly opting for sugar-free alternatives, driving significant growth in this subcategory. Sugar-free energy drinks have seen a 23 per cent YoY increase in sales, with one in three shoppers now choosing these lower-calorie options [Circana; Cousins Davis U&A Research].
Recognising this shift, Boost expanded its Sugar-Free Energy range with two new flavours: Tropical Blitz and Apple & Raspberry. These additions complement Boost’s existing Original Sugar-Free Energy SKU and reinforce the brand’s commitment to offering innovative, great-tasting products with reduced sugar content.
The broader energy drink segment has also seen flavour-based innovation play a key role in growth. Flavoured energy drinks now account for 32 per cent of total energy stimulation sales, representing a 28 per cent year-on-year increase.
“Boost aims to fulfil this increasing consumer preference with the launch of these unique flavours that offer variety and innovation to its Sugar Free Energy range,” Hipkiss says.
“These ranges underscore Boost's continual dedication to offer retailers the opportunity to communicate great value on fixture vs. the major multiples, in line with its Honest Broker approach that underpins Boost’s commitment to being a transparent and collaborative partner to wholesalers and retailers.”
With the arrival of spring and a collective focus on fitness, the demand for protein-rich foods and drinks is set to spike even further. Retailers who strategically stock and position these products stand to gain significantly from this trend.
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Usdaw report highlights rising retail crime and violence
Shocking details of racial and sexual abuse have emerged in retail trade union Usdaw's annual crime survey, which also reports increasing number of shop thefts. The report also shows that violence continues to remain at "double the pre-pandemic levels".
Based on the survey of nearly 10,000 retail staff, Usdaw's report released today (5) shows that shoplifting has nearly doubled since the pandemic and rose by 23 per cent last year.
The survey also found that while the situation has improved since the exceptionally high levels during the pandemic, abuse, threats and assaults remain higher than pre-Covid levels in 2019.
Usdaw’s survey of 9,481 retail staff found that in the last twelve months, most retail workers (77 per cent) experienced verbal abuse, while half (53 per cent) reported to have been threatened by a customer. About one in ten were assaulted.
Some of the incident mentioned in the report highlights the kind of abuse that retail workers have to face at their workplace.
The report notes that the leading cause of customer frustration is short-staffing.
Shoplifting increased significantly during 2024, with the police and employers both recording higher levels of incidents, and this is reflected in it being a major flashpoint for abuse of retail staff.
Enforcement of the law remains a considerable issue for retail staff, particularly alcohol sales and other age-restricted products. A key argument for a protection of retail workers law is that legislators passing laws should offer suitable protection for those who are enforcing them, states the report.
Harassment is relatively low among the whole sample, but the survey found that racial harassment among all non-white workers is 48 per cent and is slightly higher at 52 per cent for non-white women. One-third of women under 27 suffered sexism.
The report mentions some of the comments shop workers shared when responding to Usdaw’s survey.
"Homophobic comments, threats to hurt me because I refused a sale, mocking me when asked for ID. I was once held up at knifepoint. Often told to f**k off," stated one worker.
“Sworn at regularly, particularly by young customers when asked for ID for cigarettes and energy drinks. Had bottles of medicine thrown at me.”
"Daily personal insults. Swearing because I can’t sell them alcohol because they’re drunk. One squared up to me and threatened me with physical violence," states the report citing a statement from a retail staff.
Commenting on the survey's findings, Paddy Lillis – Usdaw General Secretary, says that no-one should feel afraid to go to work, but our evidence shows that too many retail workers are.
"It is shocking that over three-quarters of our members working in retail are being abused, threatened and assaulted for simply doing their job and serving the community. They provide an essential service and deserve our respect and the protection of the law.
"Our members have reported that they are often faced with hardened career criminals and we know that retail workers are much more likely to be abused by those who are stealing to sell goods on.
"Theft from shops and armed robbery were triggers for 66 per cent of these incidents. Violence and abuse are not an acceptable part of the job and much more needs to be done to protect shop workers. So, we are delighted that the Government has listened and last week introduced the Crime and Policing Bill into the House of Commons, with measures to address these significant issues.
“We now look forward to a much-needed protection of retail workers’ law; ending the indefensible £200 threshold for prosecuting shoplifters, which has effectively become an open invitation to retail criminals; and funding for more uniformed officer patrols in shopping areas, along with Respect Orders for offenders.
"We will review the details for the provisions and look forward to engaging with the Government as the Bill goes through Parliament, with the first debate and vote due to take place on Monday.
“Scotland has had a protection of shop workers law in place since 2021, after Labour’s Daniel Johnson MSP promoted the legislation, and it has already been used in around 10,000 incidents. The Northern Ireland Executive has agreed to introduce similar measures in due course.
"After many years of campaigning alongside retail employers, it really now feels like governments are listening and taking action to give all retail workers across the UK the protections and respect they deserve.”
These findings follow similar trends to recent reports from British Retail Consortium, which found significant increases in violence and abuse against shop workers alongside much higher levels of shoplifting, which are costing the industry £4 billion in lost stock and security measures.
Helen Dickinson, Chief Executive of the British Retail Consortium, stated that Usdaw’s findings are another appalling reminder of what so many people working in our industry can face.
"No one should go to work fearing for their safety, and yet our most recent crime survey showed incidents of violence and abuse soaring to record levels. A confrontation may be over in minutes, but for many victims, their families and colleagues, the physical and emotional impact can last a lifetime.
"We owe it to the three million hardworking people working in retail to bring the epidemic of crime to heel, and we look forward to seeing the crucial legislation to protect retail workers enacted as soon as possible.”
All British workers, including nearly a million agency workers, will be entitled to a contract which reflects the hours they regularly work, according to amendments tabled by the government to its flagship employment legislation.
The Employment Rights Bill, which the government says is the biggest upgrade to UK workers' rights in a generation, was set out in October.
Having consulted with business groups and unions, who traditionally fund the Labour Party, the government on Tuesday published amendments to the bill ahead of the next stage of the parliamentary process.
It said one of these will ensure that agency work does not become a loophole in its plans to end exploitative zero hours contracts, which do not give workers' guaranteed hours.
Some business groups oppose guaranteed hours, arguing it will make part-time jobs less viable and businesses less competitive as they pay for hours they don't need.
Government said the amendments will offer increased security for working people to receive reasonable notice of shifts and proportionate pay when shifts are cancelled, curtailed or moved at short notice – whilst retaining the necessary flexibility for employers in how they manage their workforces.
Other amendments to the legislation will make statutory sick pay a legal right for all workers, strengthen remedies against employer abuse of rules on redundancies and create a modern industrial relations framework.
“For too long millions of workers have been forced to face insecure, low paid and irregular work, while our economy is blighted by low growth and low productivity,” deputy prime minister Angela Rayner said.
“We are turning the tide – with the biggest upgrade to workers’ rights in a generation, boosting living standards and bringing with it an upgrade to our growth prospects and the reforms our economy so desperately needs.”
The substance of the reforms proposed in October remains intact, including plans to end fire-and-rehire practices and granting new rights on parental leave.
The legislation will be one of prime minister Keir Starmer's biggest reforms since Labour's election victory in July. The government has framed the plans as the best way to avoid the industrial action that has disrupted services over recent years.
Business lobby group, the Confederation of British Industry, welcomed the government's engagement but said it remained concerned.
"There is a real risk that this legislation imposes a thicket of regulation across all businesses which prevents them from creating the high-quality, secure jobs which we all want to achieve," CBI chief executive Rain Newton-Smith said.
The government will increase the maximum period of the protective award from 90 days to 180 days and issue further guidance for employers on consultation processes for collective redundancies.
Increasing the maximum value of the award means an employment tribunal will be able to grant larger awards to employees for an employer’s failure to meet consultation requirements.
Up to 1.3 million employees on low wages who find themselves unable to work due to sickness will either receive 80 per cent of their average weekly earnings or the current rate of Statutory Sick Pay – whichever is lower.
The government will act to ensure that workers can access comparable rights and protections when working through a so-called umbrella company as they would when taken on directly by a recruitment agency. Enforcement action can be taken against any umbrella companies that do not comply.