Chocolate makers like Hershey and Mondelez face tougher trading conditions over the next year as they attempt to pass on soaring cocoa costs to cash-strapped consumers who are cutting back.
The industry has enjoyed bumper profits over the past couple of years as demand for chocolate held up despite price hikes, but data seen by Reuters shows this trend may be breaking just as prices for cocoa hit 46-year-highs and sugar prices are near their highest in more than a decade.
Consumers in Europe and North America have already seen price increases of about 20 per cent over the past two years and are starting to cut back on the amount of chocolate they buy, data pulled for Reuters by market researchers Nielsen shows.
Consumers are "shopping around more, hoping to find deals," Mondelez chief executive Dirk Van de Put said last month.
Cadbury-maker Mondelez expects inflation in cocoa and sugar to continue. In response, the company said it is ensuring it is significantly hedged and continuing to drive productivity.
"The increase in sugar and cocoa specifically is material," Mondelez chief financial officer Luca Zaramella said in July. "We are talking about most likely a 30-plus percent (increase) if you look at the last 12 months, or even more, particularly in cocoa."
The Hershey Company chocolate factory in downtown Hershey, Pennsylvania, US (Photo: iStock)
But after more than two years of higher prices, retailers are pushing back, analysts said, resulting in a battle that puts chocolatiers' margins and profitability at risk.
One such battle resulted in Mondelez previously pulling Cadbury and Milka bars from Belgian supermarket chain Colruyt's shelves after failing to agree on prices.
"I don't know if it's going to be as clear cut as being able to take pricing wherever they want," Barclays analyst Patrick Folan said.
Chocolate makers are banking on the traditional resilience of their product to price increases. Mondelez raised its annual revenue growth forecasts last month while Hershey hiked its profit forecast.
"Now that pricing is 100 per cent secured, we expect volume and revenue growth, as well as margin improvement for Europe," Zaramella said, after Mondelez resolved its spat with Colruyt.
However, Mondelez' chocolate sales volume growth has weakened substantially this year – from 14.8 per cent in the 4 weeks to Feb. 25 to 3.2 per cent in the 4 weeks to July 15 year-on-year – even as it kept its price rises in the low double digits, according to a Bernstein analysis of Nielsen data seen by Reuters.
The data showed Hershey's sales volumes increasingly declined during the period as the company hiked prices.
"We are seeing consumers starting to react more than before, I'd be very cautious with price increases," said Dan Sadler, a candy expert at US-based market researcher IRI. "We're seeing consumers starting to trade down."
Employees walk at Barry Callebaut production site in Wieze, near Brussels, on June 30, 2022. (Photo by KENZO TRIBOUILLARD/AFP via Getty Images)
Barry Callebaut, the world's biggest chocolate maker supplying most major brands including Nestle, doesn't expect any growth in sales volumes this year. It reported last month that volumes fell 2.7 per cent in the nine months ended May 31.
Meanwhile, lower priced 'private label' chocolate continues to pick up market share.
In the US, private label sales volumes grew nearly 9 per cent in the year to mid-June despite near double-digit price rises, IRI data shows.
Hershey's already-announced price hikes for the rest of 2023 are in the "high single digits," while those for next year are "low single digits," chief executive Michele Buck said in July.
Pennsylvania-based Hershey is hoping that as it eases off the rate of price hikes, its sales volumes will reverse their current downtrend. It is planning to lean on automation to keep its costs of production down, it said.
Rabobank says those cost pressures could continue into next year due to the El Nino weather event in West Africa and the lack of alternate producers who can ramp up output quickly.
Top cocoa producers Ivory Coast and Ghana have faced drought, excess rains and disease for the past two years. They produce two thirds of the world's cocoa and officials are struggling to help farmers cope with climate conditions. A 2019 'living income' scheme has been largely ineffective.
Rappers Krept (Cayso Johnson) and Konan, in collaboration with entrepreneur Kayson Ali, are set to open a new halal and world foods store in south London in a bid to better serve the local community.
Saveways Supermarket will officially open on Feb 1 in the duo’s hometown of Croydon, a 15,000 sq ft. retail site close to Asda.
Krept & Konan, whose debut album entered the UK charts at number two in 2015, said the store will be a “landmark in the community”, redefining convenience stores in the region by focusing on customers from Black, Asian, and mixed ethnic backgrounds.
The rappers reportedly said the area has been under-served by smaller food shops that “often lack in product variety, hygiene standards, parking and fair pricing”.
Saveways, they said, will specialise in world foods and halal produce and has been designed to serve the diverse population of Croydon and its surrounding areas.
The store will feature a halal meat and poultry counter, fresh and frozen exotic fish, a bakery, fruit and vegetables, tinned and ambient foods from around the world, and household essentials, including hair and beauty products.
It will also offer foods from global brands and has also secured a UK distribution deal with Martin’s potato rolls from the US.
As stated by Johnson on social media, the store will offer a unique shopping experience tailored to meet the diverse needs of the local community.
"Happy to finally announce our partnership with my brother Kaysor Ali we have created a groundbreaking 15,000sqft 2 floor large-scale diverse and inclusive world foods supermarket.
"The store will also provide modern shopping solutions including click & collect, online ordering, and availability on leading delivery platforms such as Uber Eats, Deliveroo, and Just Eat.
"Saveways is more than just a supermarket, it’s a hub for the community, celebrating cultural diversity while setting a new standard for halal and world food retailing in the UK.
"The combination of scale, variety, quality, and modern convenience makes Saveways a landmark destination for both everyday shoppers and bulk buyers alike," he stated.
Dino Labbate has been announced as the new Chief Commercial Officer at A.G. BARR plc, the branded multi-beverage business with a portfolio of market-leading UK brands, including IRN-BRU, Rubicon, FUNKIN and Boost.
Dino takes up the role from today, 20 January 2025, having spent seven years at Britvic plc, most recently as GB Commercial Director for Hospitality. With previous experience at Kraft Heinz, Burton’s Biscuits and Northern Foods, Dino brings a wealth of FMCG insight and experience across all channels of the food and drink industry.
“This is a new role for the business and reflects our growth ambitions,” said Euan Sutherland, CEO of the AG Barr Group. “Dino’s FMCG experience, enthusiasm and commitment has made an instant impact on the business. He understands soft drinks and has considerable knowledge across grocery, wholesale, out of home and on-premise, which will play a pivotal role in developing all brands in the business.”
Dino said: “AG Barr has a rich history of success, which alongside the company’s bold growth ambitions, make this a brilliant opportunity for me to help steer our teams on the next chapter of AG Barr’s story. There’s so much potential in our portfolio which is already packed with incredible brands. I’m looking forward to supporting the business as we set ourselves up to win with current and future consumers.”
AG Barr will be announcing a trading update in respect of the financial year ended 25 January 2025 on Tuesday, 28 January 2025.
Brits are increasingly leaning towards cooking from scratch and are ditching ultra processed food, thus embracing a much simpler approach to their diet, a recent report has stated.
According to a recent report from John Lewis Partnership released on Friday (17), supermarket Waitrose has reported that it’s back to basics for many in 2025 due to a growing awareness around ultra processed foods, with many turning away from low-fat, highly processed products in favour of less-processed, whole food ingredients.
Whole milk and full-fat Greek yogurt sales are up 11 per cent and 21 per cent compared to skimmed milk and Greek style yoghurt a year ago.
Block butter sales are up by +20 per cent as compared to dairy spreads while brown rice is seeing +7 per cent more sales as compared to white rice.
The report adds that sourdough bread sales are up by +20 per cent as compared to white bread while full fat Greek yoghurt recorded +21 per cent more sales than Greek style yoghurt.
Over the past 30 days, searches on Waitrose website whole food searches soared with ‘full fat milk’ and ‘full fat yoghurt’ skyrocketing 417 per cent and 233 per cent.
The shfit reflects the wider growing awareness of effects of ultra-processed foods, thanks in no small part to Dr Chris van Tulleken’s bestselling book Ultra-Processed People and its continued momentum in 2024 and into 2025.
His eye-opening, rigorously researched account of ultra-processed foods and their effect on our health turned many people towards cooking from scratch, with unprocessed or minimally processed ingredients.
Maddy Wilson, Director of Waitrose Own Brand comments, “There’s been a lot of bad press around so-called ‘healthy’ products which aren’t nutritious and don’t taste great, however the growing awareness of ultra processed food in our diets has seen many customers seeking the basics and embracing a much simpler approach to their diet.”
Waitrose Food & Drink report released last year highlighted that 54 per cent of those surveyed proactively avoid processed foods.
A convenience store in Hinckley, which sold illegal cigarettes to undercover Trading Standards officers on eight occasions and had more than 1,800 packets of illegal tobacco seized during four enforcement visits, has been closed down for three months.
As informed by Leicestershire County Council, Easy Shop in Regent Street has been ordered to remain closed until April 15 by Leicester Magistrates Court, following a joint operation by Leicestershire County Council’s Trading Standards service and Leicestershire Police. The orders were issues last week.
The closure application was made after Trading Standards officers and police seized illegal tobacco from the business on four separate occasions between June 2022 and October 2024, which resulted in a total of 1,860 packets of tobacco being confiscated.
Trading Standards officers conducted a first test purchase at the shop in June 2022, following reports of illegal tobacco being sold from the premises. On that occasion, the officer was sold a packet of counterfeit Richmond cigarettes. Another test purchase in the following month also led to the sale of an illegal packet of cigarettes.
An enforcement visit carried out by Trading Standards officers, police and a tobacco detection dog in July 2022 discovered four packets of tobacco hidden in the shop.
Further repeated test purchases resulted in sales of illegal tobacco, while three further enforcement visits by Trading Standards officers supported by police and a tobacco detection dog yielded seizures of more than 1,800 tobacco products.
The tobacco was hidden in various locations, including a stairwell at the back of the shop, in the roof space of a stock room and in a car belonging to an employee.
The illegal sales continued, despite a change in ownership and several notices from Trading Standards reminding the owners of their legal responsibilities relating to tobacco sales. The final test purchase was carried out on 8 January 2025, when two packets of illegal tobacco were sold.
Magistrates granted the closure order under Section 80 of the Anti-Social Behaviour, Crime and Policing Act 2014, which prevents anyone from entering the address. Anyone who breaches it is liable to be prosecuted.
Large posters explaining that the business has been closed down due to illegal activity on the premises have been posted on the shop’s windows by Trading Standards officers.
Gary Connors, head of Leicestershire Trading Standards, said, "Our Trading Standards officers are actively tackling the trade in illegal cigarettes, which help to fund criminality.
"We will continue to work in partnership with Leicestershire Police to use all means at our disposal to disrupt those who seek to put our local community at a public health risk. The business will close for three months, and thereafter will be monitored if the premises reopen for business.
"Selling cheap or illicit cigarettes steals trade from our legitimate retailers who lose trade to rogue shopkeepers. All smoking is dangerous, but smoking illegal tobacco could potentially be even more harmful to health because the trade in counterfeit and illicit tobacco is unregulated, so there is no control over what is mixed with the tobacco.
"We will continue to clamp down on the sale of illicit cigarettes and vapes, as well as underage sales, to protect Leicestershire residents from traders who break the law.
"We really appreciate members of the public reporting suspicions of illicit or cheap vapes and tobacco sales."
A city centre convenience store in Cambridgeshire has been closed down after police found "illicit" items including Viagra tablets, illegal tobacco and more than £14,000 in cash from the premises.
About 683,400 cigarettes, 37.45kg of hand rolling tobacco, and 35 cigars were seized by the police from International Food Centre in Lincoln Road in Peterborough late last year. The closure order was served on the shop and flat above on Dec 31following an application to Huntingdon Magistrates' Court.
Officers carrying out the warrant in November also found £14,886 in cash, large sums of foreign currency and Viagra tablets.
A man in his 30s was arrested on suspicion of tax evasion and money laundering and released on bail until February.
The following week, a man in his 40s was arrested on suspicion of possession with intent to supply sildenafil and has also been released on bail until February.
It was found during the investigation that the shop's licence was transferred to several different holders in recent years.
In April 2022 the premises' licence and designated premises supervisor were transferred to the current licence holder.
PC James Rice, of Cambridgeshire Constabulary, said it applied for the closure order due to "persistent issues in the store around things such as the sale of age restricted products and other illicit items and non-duty paid products".
"Circumstances such as these are often a front for organised criminality and anti-social behaviour, which has detrimental effects in our communities.
"We hope this latest action shows the community that we are committed to tackling organised crime and will continue to police this robustly through regular compliance checks and enforcement of the order."
Elsewhere in Kent, four men has been arrested in connection with the sale of illegal tobacco and vape products have since been released on bail, pending further inquiries.
In total, officers seized 858 packets of cigarettes, more than six kilograms of rolling tobacco, 201 illegal vaping products and £2,560 in cash from shops in Lower Stone Street, Gabriel’s Hill, and the High Street in Kent.
Officers ask that anyone who becomes aware of stores selling cigarettes illegally to contact them, and they would also like to hear from genuine shop-owners who believe their businesses have suffered because of illegal cigarette sales nearby.