Mints and gum are the perfect category for small shops, as demonstrated by the category's close proximity to the till. It is a vibrant category with great margins and a never-ending supply of NPDs, happily straddling several categories.
The category took a hit during the pandemic as the mint and gum occasion/fresh breath necessity was curtailed due to people working from home/not sitting in the car in traffic etc, and not socialising. However, now the country has returned to normal, the mints and gum opportunity is set to come roaring back (with fresh breath confidence!).
“Mints and gums are seeing positive signs of growth as more people continue to return to work following the Covid- 19 lockdowns,” comments Jason Sutherland, UK & Ireland sales director at Ferrero.
“The Tic Tac brand also showed great resilience and overall, the sugar confectionery segment is on an upward trajectory, driven by mints and gum which is the second growing segment, rising with double digits.”
Photo: iStock
Mark Roberts, marketing and trade marketing director at Perfetti Van Melle (PVM), agrees, adding that the marketing campaigns have been crucial in luring the consumers back.
“The pandemic certainly hit mints and gums hard as we stopped commuting and socialising, so we invested in marketing that would build brand awareness and encourage shoppers back into a ‘refreshment routine’,” he explains.
“There have been fantastic performances across Perfetti Van Melle portfolio this year as a result. Routines have most definitely changed for good, but the need to be ready, alert, and take time for yourself are as important as ever.”
According to IRI data, the gum category was worth £266 million in 2022, growing 18 per cent from the previous year. Roberts says their Mentos brand is outperforming the category with 34 per cent growth, driven by phenomenal annual sales and the launch of Mentos Pure Fresh Gum in paper bottles.
“We’ve seen fantastic performances across our portfolio leading Mentos Gum to be the number three brand within the category. Being sugar free, both Smint and Mentos Gum are HFSS compliant, which is important for retailers after the legislation introduction in October 2022,” he adds.
PVM has recently announced an agreement to acquire Mondelēz International’s developed-market gum business in the US, Canada and Europe, further bolstering its portfolio that includes iconic global brands such as Mentos, Chupa Chups and Alpenliebe.
“Perfetti Van Melle will be an excellent home for the management team and employees of Mondelēz’s gum business in North America and Europe,” said Egidio Perfetti, chairman of PVM Group.
Daniele Perfetti, vice chairman of PVM Group, added: “We have long admired the product and brand portfolio of the gum business and look forward to combining them with the Perfetti Van Melle brand family.”
The sale includes manufacturing facilities in Rockford, US and Skarbimierz, Poland and the gum brands Trident, Dentyne, Stimorol, Hollywood, V6, Chiclets, Bubbaloo and Bubblicious in the US, Canada and Europe, as well as the European candy brands Cachou Lajaunie, Negro, and La Vosgienne.
Mondelēz International will continue to operate its gum business outside the three markets, led by Stride in China, as well as all of its other candy brands and products. The transaction, which is subject to customary closing conditions, is expected to close in final quarter of 2023.
Novelty and innovation
Consumers are attracted to mints and gum products that offer new and interesting flavours, textures, and formats. Roberts credits the focus on fruit flavours for the growth of Mentos Pure Fresh Gum, which also drives new teenage and young adult shoppers into the category.
“Fruit gum is now worth £33m, up 26 per cent versus last year, in fact, Mentos is driving two thirds of the growth of the fruit gum market,” he says.
“Cherry and Tropical flavours along with Bubblefresh continue to accelerate growth, and we see lots of opportunity to grow this further among the 30 million Brits that chew gum. We are continuing to tap into the ‘Gen Z’ audience with activity led by TikTok social campaigns, VoD, OOH, PR all year round.”
Ferrero’s Sutherland also stresses on the huge opportunity provided by the flavours.
“While the category is traditionally aimed towards providing refreshing on the go moments, the introduction and popularity of fruit flavours in the last few years has enabled us to expand our portfolio, offering products for different occasions with fruity flavours that work as a little treat throughout the day,” he says.
Sutherland adds that their Tic Tac mints are showing rising penetration, with half of these buyers aged at 55 and 65+, translating into 1.3 million additional shoppers who are spending eight per cent more.
“Tic Tac has gained more than £1m in sales through winning shoppers with our fruit flavours which is predominantly gaining traction with a younger audience under 35, and we’re seeing many switch from more traditional hard candy or boiled sweets towards our vibrant, fruity flavours. Our expanding Tic Tac Fruits range has also supported our results, bringing in five million incremental value sales by attracting a younger demographic,” he notes.
While sugar category is now worth £1.5bn, up 10 per cent in the past year [Nilelsen], Tic Tac has shown steady growth, up 31 per cent compared to two years’ ago and increasing by 13 per cent this year, meaning this iconic brand is now worth £24.9m.
PVM’s Roberts says that their Smint is also well on its way to pre-pandemic levels, with sales soaring ahead of the category.
According to the IRI data to 21 January 2023, Smint holds a dominant 35 per cent share of the sugar-free mint market, growing at three times the rate of the category. With a value of £9.5m and a growth rate up 44 per cent in the last four weeks alone, there’s never been a better time for retailers to invest in and stock-up on Smint, he added.
The Smint range features a variety of popular flavours including Peppermint, Spearmint, Sweet Mint and Strawberry, which can be purchased in tin, bottle, and dispenser formats. The portfolio was also refreshed last year to include the new Smint Defensive, which launched in response to the growing demand for immune enhancing products.
Available in a widely recyclable 18-piece Flip Top Box, Smint Defensive’s sugar free peppermint lozenges contain Vitamin C, B6 and Zinc, which help to support the immune system and reduce tiredness and fatigue.
Meanwhile, Mentos has entered new market with tangy Sour Gum, launched in December.
The sour gum category is growing 45 per cent MAT, showing consumers’ appetite for this flavour profile. Mentos Sour Gum is HFSS-compliant and available in two popular flavours: Sour Apple and Strawberry, with 15pcs in a pocketable bottle, making it the ideal on-the-go size.
The launch followed the recent successes of the Mentos Pure Fresh Gum range after a summer of ATL activity that represented an investment of £1.5m in the category.
“Research shows that tangy sour flavours hold more appeal for younger demographics than traditional mint flavours,” said Kim McMahon, Mentos Gum brand manager. “Delicious tangy Mentos Sour Gum will introduce younger consumers to the Mentos Gum brand and improve category consideration for the rest of the range.
“We’ve given a lot of thought to the taste experience during development – the crunchy outer shell gives way to the satisfying texture of the liquid fruit centre, combining to give this delicious sugar free gum its unique sour taste. As the UK’s leading manufacturer of sugar-free confectionery, this HFSS-compliant Mentos Sour Gum is the natural next step for us in the gum space.”
The launch is supported by a social media campaign, with in-store activity planned for this year. Mentos Sour Gum is HFSS-compliant, meaning there are no geographical limitations on where it can be merchandised and making it a must-stock.
Wellness mission
Being sugar free both Smint and Mentos are HFSS compliant, Roberts notes, adding that offering more choice in range, brand and flavour should be a key focus for retailers to cater to the new shoppers and drive growth in the category.
“With significant marketing spend to further ensure shoppers can try these outstanding products, some exciting innovation coming into the brand this year and merchandising opportunities increased by forthcoming HFSS legislations, we can only see this progressing,” he says.
Ferrero’s Sutherland also emphasises the importance of stocking a selection from the major brands.
“Tic Tac is an iconic brand when it comes to the mints category, and a familiar sight for UK shoppers in the confectionery aisles. The original Tic Tac Fresh Mint is still our most popular product. With it largely being an impulse purchase, consumers will expect a choice of mints and gums, with an array of varying price points and pack sizes depending on their needs,” he notes.
“By ensuring they have classic flavours, as well more inventive offerings such as sour fruit varieties which include Fruit Adventure, Lime & Orange, and our new Berry Bliss it will allow retailers to capitalise on impulse purchases.”
Discussing the impact of the HFSS legislation Sutherland says Ferrero has been working in collaboration with retailers, continuously listening to the challenges they have in relation to HFSS sales.
“We are and will remain in constant dialogue with them to help mitigate some of their concerns by providing solutions to help with new layouts and range solutions. Part of this was the development of our HFSS-compliant Fresh range. Consumers will still be seeking out sugar confectionery, so it’s about ensuring it remains visible in store and that you clearly signpost to where shoppers can head if they want to purchase sweet treats,” he says.
With confectionery moving away from the front of the store for some independent retailers, he recommends to trial products in different areas of the store, especially alongside other on-the-go products, such as lunchtime bites or near the magazines.
Promotional changes
Roberts points out the impact of the HFSS rules on promotions, with the HFSS legislation originally set to remove multibuys.
“Many retailers began implementing the changes and, in some cases, have carried on,” he notes, adding that this impacts the promotional share and base prices, the latter being already in flux in recent years with the trend of moving away from singles across candy and gum, as bigger format bottles and bags became more appealing to shoppers, shifting the average unit price in the market.
“But what we know is that confectionery remains a fixture in high demand, and with the relatively low entry point to the category the treat role that the category plays will remain relevant and important to shoppers as more pressures take effect,” he says.
Sutherland bats for PMPs which make up 28 per cent of sugar confectionery value in convenience (IRI, 2022), saying they should definitely be considered as part of a wide and varied portfolio.
“We know that available spend for food and drink will fall for many in the months ahead due to overarching cost pressures and inflation, which is where PMPs can offer value,” he says.
“Consumers will still seeklittle treats though, whether chocolate or sweets, so these will remain on the shopping list in 2023. As such, it’s important for retailers to continue to offer quality products within their confectionery range, particularly when it comes to single formats.”
Photo: iStock
He asks retailers to take proactive measures to ensure their sugar confectionery offering stands out and attracts shopper interest through stocking recognisable and trusted brands such as Tic Tac. “We’re well-known for our quality products, so stocking a strong core range helps provide retailers with relevance year-round,” he suggests.
Ferrero has been investing in a fully through-the-line marketing campaign for the brand over the last couple of years, keeping Tic Tac front of mind with a new TV advert and radio advert. In July last year, they introduced the sugar-free Tic Tac Fresh range across grocery and convenience, combining the need for a cool fresh experience with fruit flavours.
“Tic Tac Fresh has brought incremental value to the Tic Tac brand and supported wider category growth, it has provided over £100,000 in value sales and £56,000 in incremental value,” Sutherland says. “As a HFSS-compliant range, it will help retailers attract new consumers to the sugar confectionery fixture.”
Looking to the future, the mints and gum market in the UK is expected to continue to experience growth, driven by increasing demand for healthier, more natural, and functional products. While the market has faced some challenges in recent years due to the Covid-19 pandemic, it has also played a role in driving demand now, as consumers have become more concerned about maintaining good oral hygiene.
Consumers are increasingly looking for mints and gum products that offer functional benefits such as freshening breath, promoting oral health, and reducing stress. Retailers would do well by offering products that incorporate natural ingredients and low sugar or sugar-free formulations.
Given the impact of HFSS regulations in the larger stores, strategic placement of mints and gums is all the more important, and offering multipack bundles would be helpful in nudging customers to buy more than one pack at a time. This can also be an effective way to offer a variety of flavors in one purchase, which can increase customer satisfaction.
Cross-promoting mints and gums with other products in the store, such as soft drinks, snacks or sandwiches, offering free samples of new or popular mints and gums to encourage customers to try them and using eye-catching signage to draw attention to the mints and gums section of the store, while communicating the benefits of the products and any promotional offers that are currently available, are some of the methods retailers can adopt to encourage impulse purchases and increase sales.
Britvic, the soft drinks manufacturer set to be acquired by Carlsberg, has posted robust annual results after investment in marketing and product innovation helped it maintain demand for its brands.
Over the year to Sept 30, the company’s pre-tax profits climbed 10.5 per cent to £173.2 million despite a £21.3m hit related to the proposed Carlsberg deal. Britvic stated that its growth was driven by both volume and price-mix, with strong demand for brands such as Pepsi, Tango, Lipton, MiWadi and Ballygowan.
The group noted that scaling up new brands such as Plenish, Jimmy’s, Aqua Libra, and London Essence helped it build its presence in fast-growing categories. Meanwhile, it increased advertising and promotional (A&P) spend by 30.9 per cent to “support long-term brand growth”.
Volumes grew 3.1 per cent, driven by both organic growth and the acquisitions of the Extra Power and Jimmy’s brands.
Chief Executive Simon Litherland said, “We have delivered another excellent financial performance this year, with strong growth across our markets and portfolio of market-leading brands. We have also continued to ensure the business is fit for the future, adding more capacity, investing in our people, and significantly increasing investment in marketing and innovation.
“I am confident that the prospects for our brands and people are extremely positive, and I look forward to them going from strength to strength,” concluded Litherland.
Subject to approval by the regulatory authorities, the £3.3bn acquisition of Britvic by Carlsberg is expected to be completed in the first quarter of 2025.
The Metropolitan Police has identified two new suspects in its investigation into possible criminal offences as part of the Post Office Horizon scandal. This takes the total number of individuals to four as the force also revealed it believes more suspects will be identified as the inquiry progresses.
Scotland Yard said members of the investigation team met with Sir Alan Bates, the leading Post Office campaigner, and fellow victims to update them on the development.
A Met spokesman said: “On Sunday Nov 17, members of the investigating team met with Sir Alan Bates and a number of affected sub-postmasters to provide an update on our progress and next steps, following an invitation to do so.
“Our investigation team, comprising of officers from forces across the UK, is now in place and we will be sharing further details in due course. The team is preparing to contact other affected sub-postmasters soon. While four suspects have been formally identified at this stage, this number will grow as the investigation progresses.”
However, Sir Mark Rowley, the Met Commissioner, has warned it could be years before anyone faces charges because of the “tens of millions of documents” that must be worked through.
Speaking previously on the matter, he said, “I think at the core of this you’ve potentially got fraud, in terms of false documents, if it’s for financial purposes.
“Clearly, we have to prove beyond all reasonable doubt, so really it’s 99.9 per cent, that individuals knowingly corrupted something. So that’s going way beyond incompetence, you have to prove deliberate malice, and that has to be done very thoroughly with an exhaustive investigation.
“So it won’t be quick. But the police service across the country are alive to this and we will do everything we can do to bring people to justice if criminal offences can be proven.”
More than 900 sub-postmasters were wrongfully prosecuted between 1999 and 2015 as a result of the Horizon scandal, in which the faulty computer software incorrectly recorded shortfalls on their accounts. Of these, hundreds of people are still awaiting compensation despite the previous government announcing that those who had convictions quashed were eligible for payouts of £600,000.
Oral evidence at the Post Office inquiry concluded this month.
New research by American Express Shop Small reveals the nation’s top 10 hotspots for independent shops, showcasing the small businesses and the valuable role they plan in their local communities.
American Express partnered with retail experts GlobalData to identify the top high streets for independent shops through ranking factors such as the number of independent outlets, variety of business types, and vibrancy of the high street.
The list also took into consideration the number of Gen Z and Millennial independent business owners (those aged between 18-43) in each location, factoring in how these younger generations are investing in the future success of UK high streets. Across the top 10 hotspots, on average over a third (36 per cent) of all business owners are in these age cohorts.
The research identified bustling St Mary’s Street in Stamford, Lincolnshire, as Britain’s top hotspot for independent shops – scoring highly across all the factors and delivering a unique experience for shoppers.
Britain’s top high street hotspots for independent shops:
St Mary’s Street, Stamford, Lincolnshire
Devonshire Street / Division Street, Sheffield, Yorkshire
Gloucester Road, Bristol
Market Street / Bridge Gate, Hebden Bridge, Yorkshire
Stoke Newington Church Street, Hackney, London
High Street, Narberth, Pembrokeshire
Oldham Street, Manchester, Greater Manchester
Bailgate, Lincoln, Lincolnshire
Byres Road, Glasgow
The Lanes, Norwich, Norfolk
Beyond their contribution to local communities, the research also revealed how living near a vibrant independent high street can benefit home valuations.
Dan Edelman, general manager, Merchant Services at American Express, said, “Small businesses play a crucial role in supporting local economies up and down the country, and it’s pleasing to now see their impact beyond the high street. Through our Shop Small campaign and support of Small Business Saturday we’re proud to be championing and shining a spotlight on the diverse and vibrant independent businesses who help our local communities thrive.”
The research is released ahead of this year’s Small Business Saturday (Dec 7), of which American Express is founder and principal supporter. Small Business Saturday is the UK’s most successful small business campaign. Over the years it has been running, it has engaged millions of people and seen billions of pounds spent with small businesses across the UK on the day, with an impact that lasts all year round.
Michelle Ovens, director of Small Business Saturday, said, “The nation’s 5.5 million small businesses bring incredible value to the UK’s economy, society and communities, and this research underlines the material impact they have in boosting local areas. On Small Business Saturday, and beyond, we are asking the nation to throw their arms around their favourite local small businesses and show them how much they mean to us all and the wider community. Public support is so vital for small businesses, particularly for the next generation of owners.”
Matt Piner, research director at GlobalData, commented on the findings, “Independent shops bring something different to high streets, offering uniqueness and propositions that are finely tuned to the needs of their local communities. As younger generations of shoppers are attracted to their local high streets, so too are shop owners, with a new breed of Gen Z and Millennial entrepreneurs helping to keep them thriving.”
As part of this year’s Shop Small campaign, American Express has pledged £100,000 worth of grants to small businesses. The Champion Small initiative encourages Cardmembers to nominate their favourite independent small business, with 10 set to receive a £10,000 grant. Those who nominate a business will be entered into a prize draw too, with a chance to win one of 50 x £1,000 statement credits.
Shoppers who walk and wheel spend more than those arriving by car, states a recent report, demonstrating the significant economic and social benefits of investing in walkable town centres, challenging traditional views on urban accessibility.
The findings published in third edition of "The Pedestrian Pound Report", recently published by Living Streets, the UK charity for everyday walking, come at a critical juncture for British high streets, with a record number of retail failures in 2022 and a vacancy rate of nearly one in seven by the end of 2023.
The launch of the report is backed by Scotland’s national walking charity, Paths for All, underscoring the need to make walking a central feature of Scotland’s high streets.
“Making high streets and town centres more walkable increases time – and money – spent in those businesses,” says Catherine Woodhead, Chief Executive of Living Streets. “It’s slowly being recognised – the majority (95 per cent) of London’s Business Improvement Districts identify a good walking environment as important to business performance.”
The report highlights encouraging data from Scottish towns, such as Nairn, where public space improvements and community events have significantly bolstered foot traffic. In 2022, a Christmas event in the town drew 7,800 attendees, including 600 new visitors, while a classic car show in 2023 attracted over 10,000, with 80 per cent saying they would return even outside of events.
Kevin Lafferty, Chief Executive of Paths for All, emphasised the broader benefits, “These findings show that when we put people first and make walking and wheeling the easiest, most natural choices, we don’t just get an economic boost – we build communities that are happier, healthier, and more sustainable for everyone.”
The report highlights that 85 per cent of Scottish adults walk or wheel regularly, contributing to both economic and health benefits.
In Scotland alone, the health benefits from walking to work are valued at over £600 million annually in prevented deaths. Community-focused initiatives, such as the Alloa Hub, are proving successful in encouraging residents to travel into town centres, with research showing that 56p of every £1 spent in community businesses stays in the local economy.
The report is timely, with investment in active and sustainable transport cut by £23.7 million by the Scottish Government this September. The Pedestrian Pound provides an excellent case for these vital funds to be restored.
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Home secretary Yvette Cooper speaking at the annual conference hosted by the NPCC and APCC on 19 November 2024
Home secretary Yvette Cooper has announced plans to rebuild neighbourhood policing and combat surging shop theft as part of an ambitious programme of reform to policing.
In her first major speech at the annual conference hosted by the National Police Chiefs’ Council and Association of Police and Crime Commissioners on Tuesday, Cooper highlighted four of the key areas for reform: neighbourhood policing, police performance, structures and capabilities, crime prevention.
The initiatives she announced include:
a Neighbourhood Policing Guarantee to get policing back to basics and rebuild trust between local forces and the communities they serve
a new Police Performance Unit to track national data on local performance and drive up standards
a new National Centre of Policing to harness new technology and forensics, making sure policing is better equipped to meet the changing nature of crime
The home secretary also announced more than half a billion pounds of additional central government funding for policing next year to support the government’s Safer Streets Mission, including an increase in the core grant for police forces, and extra resources for neighbourhood policing, the NCA and counter-terrorism.
In her speech, Cooper said that without a major overhaul to increase public confidence, the British tradition of policing by consent will be in peril.
“I am determined that neighbourhood policing must be rebuilt,” she said, pointing to its decline over the past decade. Cuts to community-based roles have left town centres vulnerable to rising crime and antisocial behaviour, she added.
“Shop theft is up at a record high, street theft is up 40 per cent in a year… Criminals – often organised gangs – are just getting away with it. We cannot stand for this,” she said.
Cooper reiterated the government’s commitment to deliver an additional 13,000 police officers, PCSOs and special constables in neighbourhood policing roles, adding that further steps will be announced in the coming weeks.
The reforms will restore community patrols with a Neighbourhood Policing Guarantee and an enhanced role for Police and Crime Commissioners to prevent crime. The changes will also ensure that policing has the national capabilities it needs to fight fast-changing, complex crimes which cut across police force boundaries.
“The challenge of rebuilding public confidence is a shared one for government and policing. This is an opportunity for a fundamental reset in that relationship, and together we will embark on this roadmap for reform to regain the trust and support of the people we all serve and to reinvigorate the best of policing,” Cooper said.