Coca-Cola’s ‘Holidays are coming’ has taken the crown as the best Christmas ad this year, closely followed by Cadbury and Duracell, a recent analysis suggests.
According to a recent report by Kantar, Christmas ads this year have delivered a staggering 67 percentile improvement on effectiveness – based on metrics including consumer enjoyment, entertainment and the incorporation of the brand – compared with 2021 when festive campaigns languished in the bottom 16 per cent of all ads on average.
Using facial coding technology, which analyses viewers expressions and reactions, and feedback from 3,600 consumers, Coca-Cola’s ‘Holidays are coming’ takes the crown as the best Christmas ad this year, but it was McDonald’s which delivered the festive laughs. Both Cadbury and Duracell were hot on Coca-Cola and McDonald’s heels.
Lynne Deason, head of creative excellence at Kantar, comments, “Getting an emotional response from consumers – especially making them laugh – is one of the most powerful ways for ads to stand out and be remembered. McDonald’s struck that note brilliantly, creating one of the funniest, Christmas ads.
The beauty of the ad was that the brand didn’t get lost in the laughs – it was central to the story and played cleverly on the established ‘Raise your Arches’ creative platform, tapping into Christmas culture in Britain of not always enjoying season’s traditions. In the short term though, when we look at likelihood to drive immediate sales, the product wasn’t quite present enough, and that was one of the big factors in Coca-Cola nabbing the number one spot.
“Few people will be surprised to see the words ‘Coca-Cola’ and ‘top Christmas ads’ in the same sentence. When anyone talks about Christmas ads ‘Holidays are Coming’ is always one of the first to come to mind. This year the enjoyment of the ad is even greater than when it aired in 2020, reaching the top 2 per cent of the most enjoyable ads ever. We also see more sentimentality appearing on people’s faces as they watch it. Nostalgia – like that brought about by this fabulous ad from Coca-Cola – is particularly powerful when times are tough and we’ve certainly seen that come through in the data this year. The consistency and enjoyment deliver by ‘Holidays are Coming’, together with the brand being front and centre throughout, means it’s the best in an extremely competitive field.”
Duracell’s ‘Bunny saves Christmas’ ad shows that product centric advertising can be highly effective at Christmas, when it’s entertaining. Duracell’s unique selling point – its ability to keep going longer than other batteries – saves Christmas, as the famous Duracell bunny replaces the unbranded batteries in Rudolph’s lights. Kantar’s data shows it’s among the very top Christmas ads this year, performing particularly powerfully on key effectiveness indicators such as being different to other brands, humour and overall enjoyment.
Christmas ads have established themselves as a cultural moment for the British public, and this year the creative industry has pulled out all the stops. Many wish advertising throughout the year was as good as it is during this time.
Deason continues: “Christmas ads are famous for how emotive and enjoyable they are, and in 2023, with many more ads using humour, music and entertainment to greater effect, this has never been truer. This year’s ads aren’t just entertaining they are also more effective, in both the short and long term. But it doesn’t mean ‘job done’ for advertisers. The focus now should be on maintaining this momentum throughout the year – good creative should be for life, not just for Christmas.
“This year we have also seen more than ever that having the boldness to stick with what works, rather than constantly reinventing the wheel, pays dividends, delivering more effective results. Cadbury chose to go down that route, using the same ‘Secret Santa’ creative idea as last year. The ad performed excellently – even slightly better than it did in 2022 – and landing itself in our top four ads.
"What’s clear from a lot of 2023’s success stories is that there is real value in consistency. Keeping with a great idea not only builds awareness of your brand, but also what makes it feel different from others, helping it stick in people’s hearts and minds more effectively. My call to brands and advertisers for next year is don’t let the buzz and pressure of Christmas make you forget what works.”
Vapes touted as "nicotine free" to UK consumers can have traces or even considerable amount of nicotine, shows a new report as Trading Standards continue to unearth new intelligence around the illegal vapes market.
As part of Operation Joseph, a Department of Health and Social Care (DHSC) funded initiative tracking the sale of illicit vapes and underage sales, 76 products sold as nicotine free vapes were tested by Heart of the South West Trading Standards Service, working together with Trading Standards teams in Salford and Berkshire.
More than one in every eight (13.2 per cent) of the products were found to contain nicotine in amounts ranging from 0.06 mg/ml to 27.02 mg/ml – around the amount delivered by a pack of 20 cigarettes.
All ten were also found to exceed the limit on the amount of e-liquid permitted in vapes with two found to exceed both the e-liquid and nicotine strength limit.
As a result, consumers hoping to buy nicotine free products would have been exposed to nicotine and its addictive effects and in significant quantities with eight of the ten failed samples.
Lord Michael Bichard, Chair, National Trading Standards, said, “Nicotine free vapes can be a useful tool to quit smoking and reduce nicotine dependency, but these findings reveal that people can actually continue to be stuck in a cycle of addiction if sold the highly addictive substance unknowingly.
“Businesses should be aware vapes falsely claiming to be nicotine free are in circulation and should make sure they are not breaking the law by selling products that are falsely advertised, especially where they are importing goods or acting as the main UK distributor.
“I urge businesses and consumers to be vigilant and report suspected cases to the Citizens Advice consumer service by calling 0808 223 1133.”
Alex Fry, Operations Officer for Heart of the South West Trading Standards, said, “We are pleased to have contributed to and helped co-ordinate the sampling of this project.
"We recognise how important it is for regulators and legislators to have up to date intelligence on what products are being supplied to consumers.
“Trading Standards are at the forefront of ensuring products comply with legal requirements and we hope that the findings will provide valuable intelligence and help shape the future regulation of cigarettes, tobacco and vapes.”
Footfall in February remained somewhat stable, notes a recent report, showing a considerable rise observed after the post-Christmas lull with Valentine's Day emerging as the key contributor.
MRI Software’s latest retail footfall data for February revealed a minor dip of -0.3 per cent compared to February 2024 across all UK retail destinations, driven by a -1.5 per cent decline in high street activity.
This annual fall reflects historical trends for February but may have been compounded this year by a particularly severe flu season, ongoing travel disruptions, and the arrival of Storm Herminia; all of which created further obstacles in driving retail and office-based footfall.
Shopping centres and retail parks bucked the trend recording rises of +0.2 per cent and +1.9 per cent, respectively, and continues to reinforce the benefits of enclosed retail destinations.
Despite these challenges, February’s month-on-month footfall provided welcome relief.
Total footfall rose by +7.3 per cent from January as the retail sector moved past the traditional post-Christmas lull.
Key events including the February half-term holiday provided a boost for physical retail destinations, particularly shopping centres and high streets where footfall jumped by +9 per cent and +11.6 per cent, respectively, from the previous week.
Valentine's Day was also another key contributor as footfall rose by +22.3 per cent in all UK retail destinations on this day alone compared to the week before; this was led by a +27.1 per cent rise in high streets, a +15.4 per cent uplift in retail parks, and +18.9 per cent in shopping centres.
Year on year, retail park growth was particularly strong from 5pm-11pm with footfall rising by +20.4 per cent in comparison to the same time period on Valentine's Day last year.
Looking ahead, there is cautious optimism among retailers. MRI Software’s weekly Insights from the Inside survey revealed that 55 per cent of retailers saw stronger sales during February’s half-term break compared to last year.
However, the outlook for March is more reserved, with 58 per cent of retailers expecting lower sales than in 2024 likely due to the later timing of Easter, which shifts key spending into April.
As the sector prepares for the upcoming Spring Budget, attention is turning to how financial policies may further influence consumer confidence and retail spending. Potential changes in tax, public spending, and household support will be closely monitored for its impact on disposable income and retail demand in the months ahead.
Leading news wholesaler Smiths News said its chief financial officer Paul Baker will be leaving the company.
Baker is set to join a large private business, operating in a different sector, the company said in a regulatory filing.
He will remain with Smiths News to ensure a seamless transition of responsibilities, as the company now commences the search for his successor.
“I would like to thank Paul for his significant contribution during his time with the business. He is leaving the business in a strong financial and operational position,” Jonathan Bunting, chief executive of Smiths News, commented.
“Paul has been a valued colleague who I have very much enjoyed working with, and I wish him every success in his next role and for the future.”
Baker joined Smiths News in late 2021 from Compass Group, where he was serving as the finance director for Europe. He previously worked at Bird’s Eye and Cadbury in finance director roles.
A leading retailers' body has called on to introduce interim pricing remedies to reduce card fees after a recent report showed that leading credit cards have been consistently increasing their processing fees, squeezing businesses' ability to invest and grow.
British Retail Consortium (BRC) today (6) raised a demand to introduce interim pricing remedies to reduce fees which have been an unjust burden on merchants, and working towards the introduction of a price cap in the longer term.
According to a report by Payment Systems Regulator (PSR), Mastercard and Visa increased their core scheme and processing fees to acquirers by at least 25 per cent since 2017, costing businesses at least £170 million extra per year.
This increased cost of doing business in the UK impacts on UK businesses’ ability to invest and grow, and could lead to direct economic constraints, particularly for small merchant, states the report.
In addition, a lack of easy-to-understand fee information has led to costs for acquirers and merchants, including small retailers.
The report also notes that existing alternative payment methods to cards do not exert effective competitive constraints on the fees charged by Mastercard and Visa for scheme and processing services.
Cards are the most popular way for consumers to pay for goods and services in the UK. In 2023, 61 per cent of all payments in the UK were made using cards, making up almost 86 per cent of the total value of retail transactions.
Data from BRC shows that in 2023 consumer credit and debit cards accounted for 85.7 per cent of the total value of retail transactions in the UK.
In 2012, cash was the most popular method of payment. However, since then, the use of cash has declined substantially, while cards have grown and are expected to grow even more.
Mastercard and Visa are central to this; over 95 per cent of transactions using UK issued cards are made on their rails.
However, merchants have been raising concerns about the cost of accepting cards and their limited ability to understand or negotiate fees.
Chris Owen, Payments Policy Advisor at BRC, said, "This report confirms the harms arising from the lack of competition in the card schemes market, with fees being introduced without justification or sufficient explanation.
"There has been a 25% increase in scheme fees since 2017 costing businesses an extra £170 million per year. It’s now time for meaningful action. Following the PSR’s findings, it is clear it must go further than the proposed remedies in its interim report.
"This means introducing interim pricing remedies to reduce fees which have been an unjust burden on merchants, and working towards the introduction of a price cap in the longer term."
Keep ReadingShow less
CMA clears William Grant & Sons' acquisition of The Famous Grouse
The Competition and Markets Authority (CMA) has on Thursday cleared the anticipated acquisition by William Grant & Sons Group of The Famous Grouse, Naked Malt and affiliated brands from Edrington.
The competition watchdog has launched an investigation into the deal in January. William Grant & Sons will buy the brands from The 1887 Company, a subsidiary of Edrington.
Welcoming the CMA approval, Søren Hagh, chief executive of William Grant & Sons, said: “This is an important moment for William Grant & Sons. The acquisition of The Famous Grouse, when completed, will further demonstrate our significant commitment to building category momentum in Scotch Whisky in the UK and in our markets globally.”
Edrington and William Grant & Sons reached an agreement for the sale of the brands in September last year.
Founded in 1896 in Perthshire, Scotland, The Famous Grouse is a much-loved blended whisky brand that would add to William Grant & Sons’ portfolio of renowned whiskies and spirits, that includes Glenfiddich, Grant's, The Balvenie, and Hendrick's Gin, among others.
Completion of the acquisition remains subject to customary regulatory approval in certain other countries.