Convenience stores emerged as largest growing category in terms of store opening last year, a recent report has stated, showing overall decline in chain outlet closures with 2024 having the second fewest closures in a decade, reflecting an improving picture for retailers.
According to Store Opening and Closing Data 2024 by PwC, a total of 12,804 shops and outlets belonging to multiples and chains (those with five or more outlets) exited UK high streets, shopping centres and retail parks in 2024.
This is equivalent to 35 closures per day, a decrease from last year and the second fewest closures in a decade – closures were only lower in 2022.
Openings are following a similar trend, with numbers slowing slightly to 25 per day. This is an improvement from the number of store openings during the pandemic but lower than the 34 per day peak during the mid-2010s.
The fastest growing category this year was convenience stores, as large supermarket chains accelerated growth in the fastest growing store format in the UK grocery market.
In fact, the net growth of full-sized supermarkets slowed slightly from the previous year, as discounters in particular slowed down their roll out plans.
Coffee shops were the only other category with more than 1 net opening per week in 2024.
This category saw a continuation of openings out-of-town and in drive-thrus seen in previous years, as well as chains expanding into city centres as the pandemic working-from-home trend began to reverse.
When it comes to declining categories, half of all net closures are accounted for by four categories- chemists, pubs and bars, banks, and car-related outlets.
However, these net declines are generally smaller than those seen in previous years, reflecting the improving closure trend across the board, states the PwC report.
This year’s results show higher net closures in the South and East of the England, while Wales, Scotland and the North West have seen fewer net closures.
In line with last year’s results, retail parks have continued to grow in 2024, significantly outperforming other locations and maintaining the positive performance.
Encouragingly though, rates of decline have fallen across all other location types over the last year too. For instance, shopping centres have more than halved the number of closures in 2024, with their recovery being boosted by an increasing pivot to growing leisure categories.
Meanwhile even high streets have seen net closures decline by about a quarter compared with 2023.
This year’s data reinforces a continued move away from the high street, where slower openings that are unable to offset concentrated closures. In contrast, out-of-town locations are seeing fewer closures and a net increase in store openings.
The results for 2024 show improvement. Closures are stabilising with fewer one-off failures and restructurings leading to just 10 net closures per day, three less than in 2023.
However, long-run analysis does show the 2 per cent per annum decline in chain outlets is in-line with the wider trend of shopping and services continuing to move online, despite the stated preference of many younger consumers to shop in store.
The retail association has expressed deep concern over the latest Office for National Statistics (ONS) data showing that the UK retail sector has lost nearly a quarter of a million jobs over the past five years.
The British Independent Retailers Association (Bira), which works with over 6,000 independent retailers across the UK, has highlighted the devastating impact these job losses are having on high streets nationwide.
The ONS figures reveal that as of December 2024, there were 2.88 million retail jobs in the UK, with the four-quarter average dropping to 2.84 million jobs. This represents a decline of 70,000 from the previous year and 249,000 fewer jobs than five years ago.
The data further highlights that full-time jobs have fallen by 106,000 and part-time roles by 142,000 compared to five years ago, painting a concerning picture for the sector that has traditionally been a significant employer across the UK.
Andrew Goodacre
Andrew Goodacre
"These alarming figures confirm what we've been hearing from our members across the country," said Andrew Goodacre, Bira CEO. "Independent retailers are facing unprecedented challenges, and this record number of job losses reflects the severe pressure on high streets throughout the UK. In the past year alone, we've seen over 14,000 independent shops close their doors permanently, with many more struggling to survive.
"The impact is felt most acutely in our town centres, where independent retailers have traditionally been the backbone of local economies. With a 14 per cent vacancy rate on high streets across the UK, we are witnessing the hollowing out of once-vibrant communities."
Bira is particularly concerned about the disproportionate impact on part-time jobs, which have seen the steepest decline. Part-time positions are crucial for many independent retailers who rely on flexible staffing models to manage costs while maintaining customer service levels.
Mr Goodacre added: "Independent retailers need meaningful support now more than ever. This isn't just about preserving jobs – it's about protecting the character and vitality of our high streets. We are calling on the government to implement an urgent review of business rates, provide targeted relief for small retailers, and develop a comprehensive strategy to revitalise town centres."
Bira's conversations with members indicate that retailers across the board are expressing significant concerns about their ability to maintain current staffing levels over the next 12 months, with rising operational costs cited as the primary challenge.
The number of retail jobs in 2024 slumped to the lowest since the data began in 1996, despite total jobs in the economy continuing to rise, shows the latest report by the ONS,
there were 2.88m jobs in retail in December 2024.This is traditionally the high point of the year, with retailers employing more people during the key Christmas quarter. The four-quarter average was 2.84m jobs, 70,000 fewer than at the same point last year, and 249,000 fewer than five years ago.
On a four-quarter average there were 1.50m part-time and 1.34m full-time jobs. The number of full-time jobs is down 106,000 on five years ago. Meanwhile, the number of part-time jobs is down 142,000 on five years ago.
Commenting on these figures, Helen Dickinson, Chief Executive at the British Retail Consortium, said, “The number of retail jobs in 2024 was the lowest since the data began in 1996, despite total jobs in the economy continuing to rise. While this decline in retail jobs should be a concern to communities everywhere, worse could be yet to come.
"Last October’s Budget forced retailer wage bills up by over £5bn, and both the rise in employer NICs and increased National Living Wage have made hiring significantly more costly.
"A recent survey of retail Finance Directors showed that half were planning hiring freezes or cutting jobs, both in head offices and stores across the UK.
“Jobs cuts are likely to fall disproportionately on part-time roles. 200,000 part-time jobs have already been lost over the last seven years, and up to 160,000 more part-time roles are at risk in the next three years.
"This matters: flexible retail roles are an important stepping stone for many people, whether it’s a first job out of school or a part-time role for those returning to the workforce or with caring responsibilities.
"As the Government’s welfare reforms aim to increase the numbers in work, flexible retail roles offer a first rung back onto the career ladder.
“Retailers face uncertainty around the new Growth and Skills Levy and on implementation of the Employment Rights Bill which could make it more difficult to offer flexible part-time roles or retrain people.
"Reducing part-time and reskilling opportunities in retail would not only be a loss to the industry, the UK’s largest private sector employer, but would also punish the millions of people who benefit from flexible, local jobs.
"If Government can ensure these policies help, rather than hinder, recruitment and investment in training, the industry can help provide routes back into work for those who need it.
"Government must join the dots on these different policies to create a win-win for employees, employers, and the wider economy.”
Food and grocery spending expectations continued to outperform other categories this month, shows the recent industry data, reflecting the improved confidence in the shoppers.
According to BRC-Opinium data released today (20), consumer expectations over the next three months of the state of the economy improved slightly to -35 in March, up from -37 in February.
Expectation over their personal financial situation also improved slightly to -10 in March, up from -11 in February while for personal spending on retail rose to 0 in March, up from -5 in February.
Consumer expectation over their personal spending overall rose to +11 in March, up from +4 in February while that on their personal saving fell to -5 in March, down from -3 in February.
Helen Dickinson, Chief Executive of the British Retail Consortium, said, "Consumer confidence stabilised this month after February’s record low.
"This was coupled with an increase in spending expectations for the three months ahead, both for retail spending and spending more generally.
"Within retail, spending expectations for DIY and home improvements moved into positive territory for the first time. Across all categories, Gen Z (18-27) expected to spend more than the previous 3 months in every category, while Gen X (44-59) planned the biggest cuts to spending for most items, excluding food.
"Food and grocery spending expectations continued to outperform other categories, hitting a new high, though this could also be due to the expectation of rising prices.
“The Spring statement is an opportunity for government to inject some confidence back into the economy. In a matter of weeks, retailers grapple with the reality of billions in extra costs from the increases to employer National Insurance and the National Living Wage.
"This £5bn in new costs will give many no option but to push prices up. Food inflation is likely to hit 5 per cent by the end of the year, and with further costs from the new packaging tax and implementation of the Employment Rights Bill, prices risk being pushed up further.
"Without a much needed confidence boost from government, the scale of new costs will see retail investment fall further, holding back future growth in the economy.”
European-style fruit-led or fruity beer is increasingly gaining popularity in the UK, emerging as the Britain’s fastest growing beer trend.
According to Tesco, demand for these lighter thirst-quenching beers, which have a typical strength of around 4% ABV, is rocketing so much that the supermarket has seen sales volume grow by 250 per cent in the last year.
These fruity beer styles have long been popular in western European countries such as France, Germany, Belgium, Spain and Italy, and are associated with ‘after sport’ refreshment, particularly skiing and cycling.
Over the last 15 years, various European beers with fruity profiles have gradually become more popular over here such as Belgian strawberry brews Fruli and Bacchus Kriek, and more recently Radler, a shandy style beer from Germany and Damm Lemon from Spain.
Seven years ago, dedicated UK fruit lager brand Jubel was launched and quickly established themselves as one of the hippest beers for drinkers in the 21-35 age group.
The company now has five different varieties – peach, mango, blood orange, lemon and grapefruit - of its 4 per cent strength lager and has seen volume grow in Tesco by more than 300 per cent.
Tesco beer buyer Ben Cole said, “The soaring demand for fruit-led brews, particularly lager, has taken the UK drinks market by storm and is the biggest trend to hit the beer scene since the craft boom started more than 15 years ago.
“The trend actually has its roots in the craft beer movement because it introduced beers with tropical fruit profiles to more drinkers than ever before.
“For many people the craft movement changed the perception of what a beer could taste like and opened many drinkers’ palates to a wider range of styles.”
The trend is also similar to the fruit-led cider boom which began 20 years ago with the introduction of pear varieties.
That movement came after Magners reinvented cider as a refreshing drink to be enjoyed ‘over ice’ and within a few years other cider manufacturers such as Kopparberg were marketing fruit-led variants.
Jubel were the first UK company to exclusively take note of the fruit-led side of the beer market and formed in April 2018.
Founder Jesse Wilson got the idea for the company during a skiing trip to France where his group of friends found that the Bière Pêche being served – which included a shot of peach syrup – was light and refreshing.
Wilson said, “We were a mixed group of men and women, some of whom liked beer and some who didn’t, but we all loved the Bière Pêche being served – a pint of lager with a peach top – and it gave me the idea to start the brand.
“I thought that style of lager could be the perfectly refreshing pint in pubs and that’s where our business grew, with word of mouth spreading rapidly, to the point where it seems our flagship peach lager is now the fifth biggest craft beer in the on-trade based on CGA reported volumes.
“We are incredibly excited that retailers like Tesco see this as the biggest trend to hit beer since the craft beer movement, and we’re pumped to be pioneering it.”
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Loose produce vs. packaged produce in supermarkets
Despite being a nation of food lovers, when it comes to food waste, fresh produce are the UK’s most binned items, states a recent report, recommending that more fresh produce needs to be sold/bought loose to help break the "UK’s £1,000 a year food waste habit".
In Food Waste Action Week, Love Food Hate Waste publishes its annual Household Food Management Survey giving a snapshot of the nation’s behaviours and attitudes towards food.
Each year in UK homes an estimated 510,000 tonnes of potatoes are binned, representing 46 per cent of all potatoes bought.
The largest and longest running survey of its kind, the latest Love Food Hate Waste Household Food Management Survey show that self-reported food waste has increased to 21 per cent for the four key food items monitored (bread, milk, potatoes and chicken), meaning a fifth of these end up in the bin.
The rise in self-reported food waste recorded coincided with the easing of several key pressures that had kept food waste in check over recent years, including food price inflation and concerns about the cost-of-living and food availability.
But Love Food Hate Waste says one reason why so much fresh produce ends up in our bins is because most is sold packaged, denying shoppers a chance to buy an amount closer to their needs.
In the UK, only 19 per cent of fresh produce is sold loose by large retailers.
Jackie Baily, Senior Campaign Manager Love Food Hate Waste, “We see fresh produce as the real kitchen victim when it comes to food waste. Because most fruit and veg is sold packaged, we have to buy what we’re given not what we need, and that means a lot goes to waste.
"As a result, our bins have a diet that most nutritionists would envy. And we’re a long way from breaking our food waste habit because of this packaging.”
Ahead of the roll out of separate food waste collections in England, Love Food Hate Waste is keen to help people reduce the amount of fresh fruit and vegetables ending up in the bin through better access to loose produce.
An estimated 60,000 tonnes of food waste could be prevented if all apples, potatoes and bananas were sold loose, representing 8.2 million shopping baskets’ worth of food.
Love Food Hate Waste is using Food Waste Action Week to show the growing public demand for more loose fruit and veg in the fresh produce aisles. And WRAP, the environmental action NGO behind Love Food Hate Waste, is also calling for a consultation for a potential ban on packaging for 21 products in the fresh produce aisles.
Food waste made flesh
Love Food Hate Waste found that our ability to judge how much is the right amount to buy has weakened slightly for the first time in several surveys and that except for bread, most people find judging the right amount of fresh produce trickier than any other product – particularly potatoes.
When it comes to buying loose, people enjoy not having a date label on loose fresh produce and we’re happy to use judgement alone on when fruit and vegetables are still good to eat far more than a Best Before date - most noticeably for onions (75 per cent).
Outside of the fresh produce category, people use date labels (Use-By) for items for which food safety is an issue, such as fresh chicken and pork. But for milk, we’re evenly split between using our judgement or a date label.
On a per capita basis, the latest survey suggests that 27 per cent of UK citizens classify as ‘higher’ food wasters. In addition, Love Food Hate Waste found a disparity between people’s perception of their own waste and the reality, with nearly 8 out of 10 interviewees believing they waste less than the average.
Food waste occurs across all sociodemographic groups in the UK, without exception. But Love Food Hate Waste warns that certain groups are more prone to falling into the high food waste category.
Higher levels of food waste were concentrated among younger people, those with children and those with a higher number of displaced meals (when plans change last minute, or something happens meaning we don’t eat the food we’d planned at home).
In addition, Love Food Hate Waste found a link between people who use alternative methods of food shopping and higher levels of reported food waste, albeit a far lesser number.
This includes those who use Click and collect (38 per cent higher food waste), fruit and veg box schemes (48 per cent), subscription delivery (47 per cent) and delivery companies (40 per cent).
Love food Hate Waste has put forward a range of recommendations to help mitigate against household food waste.
These include making it easier to purchase the right amount of food through better access to loose produce, introducing smaller pack sizes at comparable prices and curbing in-store promotions encouraging over-purchasing for perishable foods (e.g., impulse-driven multibuy offers).
And enhancing individual citizens’ skills in meal planning and portion estimation.