The team at Cotswold Fayre is celebrating after winning the coveted Purpose Before Profit Award at The Lloyds Bank British Business Excellence Awards.
In addition to receiving this prestigious award, the fine food wholesaler and retailer was the only company to make the shortlist in three of the seventeen categories.
Cotswold Fayre, was one of the first UK companies to become a B Corporation in 2015, and has continuously sought to improve its social and environmental impact for all people, communities and the planet, over the past decade.
The timing of the award is particularly poignant for Cotswold Fayre, as the UK B Corp community reached 1,000 members last week.
“While we were delighted to be short listed for three awards, this is the one that we all really wanted to win," said Paul Hargreaves, founder and chief empowerment officer.
“It was truly a company-wide achievement and couldn’t have been accomplished without the team’s constant drive and commitment to create a positive difference in every aspect of what they do.”
Cotswold Fayre and its sister company Flourish Foodhall and Kitchen produce an annual Impact Report, an insightful extension of a traditional annual report that looks at the company’s effect on the world as well as its financial performance.
“Quite rightly, the judging for the award was extremely rigorous, including face to face interviews alongside detailed analysis of both our financial and ethical achievements. Fortunately, as a B Corp, we are used to such a thorough examination,” Hargreaves added.
The judging team stated that "This winner truly puts its ‘purpose’ above all else ... and delivers it through a clear business strategy, practicing what they preach ... sharing knowledge and continually putting pressure on themselves to produce inspirational work."
The latest Impact Report from Cotswold Fayre is available to download here.
Supermarket Asda has hired its former Chief Executive Allan Leighton as its new Chairman to support efforts to revive the business after a difficult few years.
Leighton, 71, will replace another retail veteran, Lord Stuart Rose, who has held the role since 2021. Lord Rose was recently tasked with kickstarting Asda’s turnaround strategy after co-owner Mohsin Issa stepped down from running the business in September. Reports said he was heavily involved in efforts to appoint Leighton and will leave the business once the new Chairman is settled into the role.
While Leighton will be Asda’s Chairman for the foreseeable future, the retailer is continuing its long-running search for a Chief Executive.
Leighton spent five years running Asda between 1996 and 2001, during which time he oversaw the company’s sale to Walmart in 1999. He subsequently went on to become President of Loblaw Companies, North America’s second-largest food retailer, and spent nine years as Chairman of the Co-op.
Leighton said, “Stuart has done an important job in helping to create a retailer with a presence in every format and I am delighted to be returning to the business which has always been a special place for me.
"The potential for Asda now is significant, and my focus will be to work with the leadership team to help make Asda special for our colleagues and millions of customers.”
Lord Rose added, “Asda will benefit enormously from Allan’s experience of leading the business, and on behalf of the Board I am pleased to welcome him back. I look forward to continuing to support Asda as a shareholder and customer over the coming years.”
Gary Lindsay, Managing Partner of TDR Capital, said, “We would like to thank Stuart for the role he has played over the past three years and for the work he has done to help position Asda for long-term success. Asda today has both a leading superstore estate and a strong position in every format, and Allan’s experience and understanding of Asda will stand us in good stead as he leads the business into the next stage of its development. We are looking forward to working with Allan to help Asda deliver on its potential.”
Leighton’s arrival comes at a turbulent time for the UK’s third-largest supermarket, which is scrambling to turn around its fortunes following a prolonged run of falling sales and market share losses since being acquired by TDR Capital and the Issa brothers in 2021.
Earlier this month, Lord Rose said Asda had “lost the plot”, highlighting inadequate store standards, poor product availability and prices not as sharp as they have been in the past. But he said the business was fixable, and after taking charge, he cut back on home working for administrative staff and scrapped around 475 head office roles.
However, with Asda saddled with huge levels of debt, analysts suggested that Leighton faces a harder task turning around Asda now than during the rescue mission he took on in the Nineties.
41 per cent of adult vapers would switch back to smoking tobacco if flavour restrictions were introduced, a new survey has found.
This equates to 2.3 million UK adults, Elfbar, which commissioned the study, noted.
The findings come ahead of the second reading of the Tobacco and Vapes Bill on 26 November, with the bill giving the UK government the power to restrict the sale of vape flavours.
Conducted by Opinium, the survey of 6,000 UK adult vapers highlighted the essential role flavoured vapes play in supporting smoking cessation, while reflecting widespread consumer concern regarding potential flavour restrictions.
The study also revealed that 38 per cent of adult vapers in the UK would seek illegal vapes if flavours were restricted following a single-use ban. 61 per cent of vapers said having a range of flavours helps to stop them from going back to smoking tobacco. Among respondents, 59 per cent use fruit or other sweet flavours at least once a week.
“The research highlights that flavours are not simply a matter of preference but play a central role in preventing smoking relapse, with access to a variety of flavours integral for adults transitioning to vaping and remaining smokefree,” Elfbar said in a statement.
If the government imposes a ban on flavoured vapes, the research suggests a likely increase in the illicit market. 21 per cemt of surveyed adults are already aware of illegal vapes being sold in their area, and 16 per cent admitted to purchasing these products on occasion.
“The findings underscore the pressing need for balanced regulation that considers the crucial role of flavours in smoking cessation. With the potential for increased illicit activity and relapse into tobacco smoking, this calls for careful deliberation as the government considers restricting flavours,” Elfbar added, noting that it continues to advocate for proportionate vaping regulation and ensuring adult smokers have access to the tools they need to quit smoking.
Rising inflation may subdue household spending this Christmas according to the latest figures from Asda’s Income Tracker.
The tracker, which measures household disposable income, fell for only the second time this year, decreasing by £1.98 in October, leaving the average UK household with £247 per week. The 2.3 per cent rise in inflation was primarily driven by higher energy prices, reflecting the rise in the Ofgem price cap that took place at the start of the month and caused housing, water, electricity, and gas bills to increase.
It has led CEBR, who produce the Income Tracker on behalf of Asda, to predict that households will face “dampened spending power over the festive period”. The rising cost of essential spending will be particularly concerning for households on lower incomes heading into Christmas.
These households saw the slowest growth in disposable income since January this year at just 1.6 per cent. Consequently, their net income does not cover the cost of bills and essential spending – leaving them with an average weekly shortfall of £69.
Across age groups, those aged 30 to 49 experienced the fastest annual rise in the cost of essential spending, which increased by 3.8 per cent to £765 in October. These households, often made up of younger families with children, face significant essential expenses, including childcare costs.
The rise in essential spending also saw these households record the weakest growth of any age group with their disposable income only increasing at 5.5 per cent to £298 per week in October – their weakest growth since January. Cebr expects the inflation rate is expected to remain above target for the rest of the year.
Sam Miley, Managing Economist and Forecasting Lead at Cebr, said, “October’s reading was only the second time this year that the Income Tracker reading has fallen on the month.”
“This was largely expected, given the increase in the Ofgem price cap that took place at the start of the month, bringing higher energy bills. These increased energy prices will persist over the rest of Q4, leading to slightly dampened spending power over the festive period.”
As the busy shopping period begins with Black Friday and Christmas around the corner, the British Retail Consortium (BRC) and its retail members are calling on the public to stand together against violence and abuse towards retail workers this Christmas.
From those working in stores, to those delivering goods and those working in customer service centres, everyone deserves a safe Christmas. Christmas is an incredibly complex and challenging time of year for the retail industry, with stores and delivery services working overtime to deliver for customers. Colleagues are extra busy keeping shelves stocked and ensuring products are delivered on time, yet those working in retail are often subject to more violence and abuse during this period.
The plea comes as incidents of violence and abuse become particularly acute of late, with the most recent crime survey from the BRC showing incidents soar to 1,300 every single day. These incidents, which can include everything from threats with weapons and physical assaults to racial slurs, can take a severe toll on the physical and mental health of victims, who must return to work day after day wondering whether they will be targeted.
With up to a third of all retail sales being made online in the run up to Christmas, delivery drivers will be busier than ever. Violence and abuse is not restricted to those working in stores, delivery drivers have been subjected to abuse, physical violence, and threats with weapons. As a result, many are being equipped with protective measures, such as personal safety devices to alert the police of their whereabouts, and DNA spit testing kits.
Retailers are calling on the Government to ensure the standalone offence for assaulting, threatening, or abusing a retail worker is introduced as quickly as possible and applies to all working in the industry. This would send a clear message that such behaviour will not be tolerated, making retail workers safer when doing their job.
Helen Dickinson, Chief Executive of the British Retail Consortium, said,“As the clock runs down to Christmas, retail colleagues will be working extra hard to look after customers, helping them find what they need, keeping shelves stocked, and delivering gifts to people’s homes. While Christmas is an exceptionally busy time, any mistreatment of our colleagues will not be tolerated and we ask the public to stand with us in the fight against retail crime. Confrontations, be it verbal abuse or physical assault, can take a huge toll on victims, their families and their colleagues. Christmas is a time for everyone to enjoy.
What our colleagues face on a daily basis is completely unacceptable. It is vital that the Government sends a clear message and ensures the new standalone offence applies to all consumer-facing roles in retail. Together we can deliver a safer Christmas for everyone, and end the scourge of violence against retail workers.”
Paddy Lillis, General Secretary of Usdaw, added that retail staff working in stores and delivering to customers deserve far more respect than they receive.
"It is shocking that over two-thirds are suffering abuse from customers, with far too many experiencing threats and violence. Seven in ten of these incidents were triggered by theft from shops, which is clearly the result of a significant increase in police recorded shoplifting. “Usdaw activists are campaigning in their workplaces and communities calling on the shopping public to ‘respect shop workers’ and ‘keep your cool’, particularly in the runup to Christmas when the number of incidents increases as shops get busy and customers become frustrated. This is a hugely important issue for our members, and they are saying loud and clear that enough is enough.”
Chris Brook-Carter, Chief Executive of Retail Trust, said, “We see a rise in the number of people calling the Retail Trust’s helpline every Christmas as stores get busier and shoppers take out their frustrations on staff. Shop workers tell us they have products thrown at them and smashed up in front of them while those delivering orders get doors slammed in their faces and objects hurled in their direction.
"This completely unacceptable behaviour will leave many with no option but to consider leaving their jobs in the new year due to the understandable toll it takes on their physical and mental health. “The Retail Trust has been running free training in November to give hundreds of retail workers new skills to manage and deal with any difficult situations this Christmas but we’re also asking shoppers to think carefully about the impact they’re having on the people that are working hard to help them. A little bit more patience and kindness will go a long way in making the Christmas shopping experience more enjoyable for everyone.”
Camilla Kater, SVP of Rider & Care at Deliveroo, pointed out that Delivery riders work very hard during the festive season, supporting restaurants and shops to reach customers across the UK.
"We’re urging the Government through our Right to Ride Safely campaign to ensure the standalone offence for assaulting or threatening a retail worker also includes delivery riders given the vital role they play in the retail industry. No one should feel unsafe whilst working, and abuse towards delivery riders should never be tolerated.”
Politicians and councillors are campaigning for post office services to be retained as Post Office Ltd announced the potential closure of its 115 branches to make it more financially sustainable.
The state-owned company says these directly owned branches currently employ about 1,000 workers and are making a loss.
The other 11,000 post offices across the country are franchises.
Railton says it will deliver a new deal for postmasters that “significantly increases their total annual income through revenue sharing and strengthens their role in the direction of the organisation”.
But Torridge and Tavistock Conservative MP Sir Geoffrey Cox is seeking assurances that the full range of services on offer at Bideford Post Office will not deteriorate and the Liberal Democrats have set up a petition to save the branch.
Torridge District Councillor for Bideford NorthTeresa Tinsley (Lib Dem) said any threat to the post office in Bideford was “a kick in the teeth for regeneration”.
“The Post Office has been filling a vital gap left by bank closures, it provides vital services to the community and drives footfall in the town centre,” she said. “We need to safeguard the full range of services at the heart of our community.’
Cllr Teresa Tinsley Outside Bideford Post OfficePhoto: Torridge And Tavistock Liberal Democrats
Sir Geoffrey said: “There is no doubt that the Post Office has long pursued the strategy of replacing its directly managed offices with franchised operations.
“The Crown Post Office in Tavistock was replaced some years ago by a franchise, which operates a very wide range of services for the town.”
A move to franchisees would result an additional £250 million extra revenue to sub postmasters, claims the Post Office, but the MP added:
“The quality of a franchise will often depend on finding a suitable partner, and the investment that partner makes in it, and I have sought assurances that the Crown Post Office will remain open for the foreseeable future or at least there will be no deterioration of services in Bideford.”
He said he would be monitoring the situation “very closely”
‘Move rather than closure’
Brigg and Immingham’s Conservative MP Martin Vickers has urged the Post Office to consider a move rather than closure of its central Grimsby postal branch. A government minister said it would be “completely unacceptable” for no Post Office counter services in the town’s commercial centre.
During a debate on the future of the Post Office, Vickers directly raised the Grimsby branch’s possible closure, and suggested it should move to smaller premises, rather than resort to closing it altogether.
“The Minister rightly says that Crown post offices are more costly. I can assure him that the one in Grimsby, for example, could easily operate in much smaller premises or in premises shared with other businesses in the commercial centre of the town. Will the Minister give an assurance that he will ensure the Post Office looks at operating out of alternative premises, and cuts its costs before considering closures?”
Martin VickersPhoto: UK Parliament
The Liberal Democrat MP Tim Farron told parliament he was ‘deeply alarmed’ that Kendal Post Office on Stricklandgate appears on the list and added three years ago the previous government and Post Office administration threatened the branch with closure.
Mr Farron said: “We won our campaign to save it, in part because Post Office Ltd could see there was not space at WH Smiths in Kendal to take the Post Office, that has not changed. And likewise, that Royal Mail might lose their sorting office as a consequence of a closure, that has not changed either.
“What has changed is that two more high street banks, Halifax and Lloyds, have deserted Kendal Town Centre on the basis they claim that we’ve got the Post Office down the road, and they will be able to take up the slack.
“Isn’t this the time to give guarantees to Post Office’s like Kendal that they will remain a Crown Office for the foreseeable future to support our town and our economy.”
More than 2,000 people have signed a petition launched by Farron, who represents Westmorland and Lonsdale, to protect Kendal Post Office against its potential closure.
Great Grimsby and Cleethorpes’ Labour MP Melanie Onn has called for a rethink of the potential closure of the Victoria Street South branch, and has launched a petition calling for the branch to be taken off the Post Office’s ‘at risk’ register.
Melanie OnnPhoto: UK Parliament
Ms Onn said she is “deeply saddened” to hear the branch is at risk of closure, and called it “a lifeline for so many residents”.
“Like many in our community, I’m deeply saddened to hear that the Post Office in Grimsby town centre is at risk of closure as part of the Post Office’s strategic review,” said Ms Onn, announcing her petition to save the Grimsby town centre branch. “This branch is a lifeline for so many residents, and it’s one of the few places left that operates as a larger scale, traditional Post Office.
“We mustn’t forget how much more the Post Office provides beyond delivering and collecting mail. It’s a place where people can bank, get passport forms, and sort out things like travel insurance. For those who aren’t comfortable using the internet, these in-person services are absolutely vital, and we need to make sure they remain available for everyone.”
In response, business minister Gareth Thomas said: “We have made it clear to the Post Office that it has to talk to sub-postmasters, stakeholders and the trade unions about the costs associated with directly managed branches. We are committed to the requirement to ensure there is easy access to a post office branch for every community, up and down the country.”
He added the government encouraged the Post Office to continue to talk to the sub-postmasters who run branches in communities. “It’s completely unacceptable that the commercial centre of the town should not have access to Post Office counter services. Shared or smaller premises must be fully explored before a decision is taken.”
The Post Office needs an annual government subsidy to be viable, and reported pre-tax losses of over £80m in 2022/23. The Communication Workers Union (CWU) is also opposing the possible closures.
London to lose 32 branches
Up to 32 Post Office branches across London could close as part of a national shake-up aimed at restructuring the business. The city is home to around 28 per cent of the 115 earmarked branches across the UK.
One of the branches listed is the Post Office branch in Cricklewood Broadway, which has prompted a campaign by councillors across three boroughs to advocate for its continued operation. Local representatives in Brent, Barnet, and Camden have written to the company urging it to reconsider and formally oppose the decision.
Signed by six councillors representing the tri-borough area, the letter states: “The Cricklewood Post Office performs a crucial role for the residents in our communities. It is a much-used community hub, which often has long queues and offers a variety of face-to-face services on which residents depend. This is particularly the case for elderly, disabled and vulnerable residents, or those lacking the skills or devices to access services at home.”
It adds: “The Post Office also benefits the local community by promoting footfall along Cricklewood Broadway, at a time when the vitality of many local high streets is at risk. Closing this community asset would not only inconvenience hundreds of Cricklewood residents, but could also have detrimental effects on the local economy.”
Cricklewood Broadway Post OfficePhoto: Google Maps via LDRS
The current Mayor of Brent and councillor for Cricklewood and Mapesbury, Tariq Dar, took to social media to raise more public awareness that the Cricklewood Broadway branch is ‘at risk’. He said the news had ‘spurred strong and immediate opposition’ amongst local representatives and residents.
Cllr Dar said: “Cricklewood Broadway. Meetings are already underway to discuss campaign strategies, including drafting letters to Post Office executives and organising a public awareness effort. This coordinated response emphasises the community’s reliance on the post office for essential services and underscores a commitment to keep it accessible.”
He added: “This proactive approach draws on past successes in defending the post office and reflects a unified stance against closures that could impact vulnerable groups and local businesses.”
Seeks meeting
Derry City and Strabane District Council will seek a meeting with Post Office management and Royal Mail representatives to discuss the proposed closure of Derry’s General Post Office (GPO).
At this month’s Business and Culture Committee, People Before Profit councillor Shaun Harkin proposed writing to the representatives about the closure, and to also to seek clarification on the continuing lateness of letter delivery throughout the district.
Councillor Harkin said the Post Office’s plans to “offload” 115 branches, including the main branches in Belfast and Derry, were “very concerning” and requested the meeting to discuss the closures’ impact on services and staff.
He added: “The union that represents Post Office workers have come out very, very strongly against this.”
“We should be with the union because I think that they have the right concerns: workers and communities and how it will impact them.”
DUP Alderman Julie Middleton said, “The reality is not all of our constituents do online banking and do things by going into the post office and dealing with their business there and then, not everyone has access to emails [or] the internet.
“Not everybody needs to travel for miles and miles because their local post office has been closed, especially our older and our vulnerable people, and we’re going to see that knock on effect if the GPO closes.”
Tim Farron outside Kendal Post OfficePhoto: Liberal Democrats
Local councillors and MPs in Barnet are opposing plans to close three local Post Office branches.
The Barnet, Golders Green and Cricklewood branches are among 115 under threat of closure following the chair of the Post Office’s five-year ‘transformation plan’ announcement last week.
In response, Labour councillors and Barnet MPs have joined forces to save the local branches under threat, with three separate petitions being signed by more than 3,000 people combined.
Supporting the campaign, council leader Barry Rawlings said: “Post offices are at the heart of our high streets and it is vital that we protect them. I am backing Barnet Labour’s campaign to keep the Golders Green and Barnet post offices open.”
Cricklewood Post Office, in Cricklewood Broadway, technically lies on the Brent side of the borough boundary, which runs through the high street.
Finchley and Golders Green MP Sarah Sackman said: “Post offices provide essential services for our community.
“This announcement is extremely concerning for people in Golders Green and Cricklewood, for residents and local businesses alike.
“I will continue to reach out to residents, activists and staff over the next few days to discuss how we can protect these much-needed services – and mitigate any potential impact on jobs.”
Chipping Barnet MP Dan Tomlinson said: “I am deeply concerned that Barnet Post Office has been earmarked for closure.
“Post offices are cornerstones in our local communities, providing vital services and creating jobs for residents.
“I encourage all constituents to make their voices heard and sign the petition launched in collaboration with our local councillors. Now and always, I will campaign to protect Chipping Barnet’s services.”
Childs Hill councillor Nigel Young, whose ward contains Golders Green Post Office, said: “Golders Green Post Office is a lynchpin of our high street. Closing it would be a blow to our local economy and community. Let’s fight together to keep it open and please sign the petition.”
‘Considering all options’
Politicians in North Wales have written to Neil Brocklehurst, the acting chief executive of the Post Office, saying that the potential closure of a Post Office branch could be the “final nail in the coffin” for Caernarfon.
Arfon MS Siân Gwenllian, Dwyfor Meirionnydd MP Liz Saville Roberts MP, North Wales regional MS Llŷr Huws Gruffydd and Caernarfon councillor Cai Larsen have written the joint letter.
They said: “The Post Office is duty-bound to offer a certain level of face-to-face services in order to comply with the accessibility needs of residents.
“Gwynedd as a county has a higher median age than Wales as a whole, and a lack of trust or access means that some of our more senior constituents remain digitally excluded. In addition, within Caernarfon town lies the Peblig ward, a ward that consistently ranks highest for deprivation in Gwynedd in the Welsh Index of Multiple Deprivation (WIMD).
“Digital poverty is a very real issue in our communities, which places even more emphasis on the need for in-person services.
“Furthermore the Caernarfon branch serves a wider, more rural area than the town itself and with a lack of a proper public transport infrastructure an acute problem in this area, expecting constituents to travel further afield to access services is unreasonable.
“Let us conclude by highlighting Caernarfon’s very unique linguistic needs, needs that aren’t necessarily always met by online services or services in nearby towns. As a predominantly Welsh-speaking community, receiving services through the medium of their first language is essential in sustaining people’s trust and loyalty to the Post Office.
“Caernarfon town centre, like town centres across the county has struggled immensely in recent years, a situation worsened by Covid-19 and the cost-of-living crisis. Removing services such as the one you provide could prove to be the final nail in the coffin.
“At a time when the Post Office should be working to restore trust and public confidence in its services, this proposal rides roughshod over the needs of customers and we urge you to re-think any plans to close your Caernarfon branch.”
A petition to save the branch has also been launched, and Ms Saville Roberts says she will write to business secretary Jonathan Reynolds about the issue.
A Post Office spokesperson said: “We are considering a range of options to reduce our central costs.
“This includes considering the future of our remaining Directly Managed Branches (DMBs), which are loss-making.
“We have long held a publicly-stated ambition to move to a fully franchised network and we are in dialogue with the unions about future options for the DMBs.”
(Reporting by Alison Stephenson, Ivan Morris Poxton, Dan Hunt, Grant Williams, Andy Balfour, Grace Howarth and Dale Spridgeon of the Local Democracy Reporting Service)