Some British dairy farmers have been forced to destroy tens of thousands of litres of milk due to rising costs, labour shortages and an acute deficit of truck drivers which has strained supply chains to breaking point, farmers said.
A post-Brexit shortage of workers exacerbated by the global strains of the Covid crisis has sown chaos through supply chains for everything from fuel and pork to poultry and bottled water, raising concerns growth could be crimped.
One fourth-generation dairy farmer who owns a Holstein Friesian herd in central England was forced to dump 40,000 litres of milk in the past two months when no driver turned up to collect it.
"It's cutting, it's emotionally draining when you're producing milk and at the end of the day you have to pull the plug and it has to go," said the farmer, who asked not to be named due to concerns about the impact of negative publicity on contractors.
The farmer was forced to destroy four milk loads in the past two months due to shortages though in an entire career of 45 years he can remember doing it only two or three times before - and then due to bad weather.
The UK produced 15.3 billion litres of milk last year so supplies are not yet threatened, though the destruction of milk shows the extent of the labour problems which are straining supply chains across the land.
Razor-thin margins and the perishable nature of milk mean supply shocks are quickly felt by dairy farmers, according to Peter Alvis, chairman of the Royal Association of British Dairy Farmers, the industry body which lobbies for farmer interests.
"I don't think things with global supply chains have settled down again after the pandemic, and the shortage of HGV drivers is having quite a large impact," he said.
Alvis said milk wastage was so far limited to a few incidents, though precise data is hard to come by.
In an indication of the pressures on the dairy industry, many farmers have had to turn to distress milk services, small companies set up to buy milk at lower prices and transport it to other outlets in an effort to stop it being dumped.
Rob Huntbatch, 38, rescues milk for half its normal price and turns it into curd, and typically has two hours from when a farmer calls him to pick up the milk before it is dumped.
In Cheshire alone, Huntbatch saved 160,000 litres of milk in September – an increase of 100,000 litres from the previous month – but was still unable to save 80,000 litres.
"This is only the tip of the iceberg," Huntbatch said. "I think it will get worse – in wintertime, if there’s snow, drivers get slowed down, and it’s going to be make even more of an impact."
The uncertainties around milk transport are combining with skyrocketing costs for farmers. Fertiliser used to grow feed for the cows, has spiked in price along with natural gas prices, and electricity prices are also jumping.
Henry Bloxham, a 61-year old Staffordshire dairy farmer who owns 250 cows, says his fertiliser prices have risen by 150% in three weeks and fuel increased by 10p a litre in the last week alone.
If costs continue at current levels, he says he will consider leaving the industry by next April.
“If we have to keep paying these costs, you will see a mass exodus of dairy farmers next summer,” he said.
JET New North Road store in Ilford, London is expecting its flower sales to cross £85,000 this year from popular calendar days, including Mother’s Day, International Women’s Day and Valentine’s Day.
Tulips, roses and mixed bunches are among the bouquets expected to sell well this Mother’s Day weekend, with predicted sales of £20-25,000.
Valentine’s Day remains the most popular flower-buying event, with sales of £35,000, while the increasingly popular International Women’s Day celebration recently led to sales of £25,000 for the family-run business.
JET New North Road in Ilford
“We’ve seen our flower sales skyrocket over the years – helped along by calendar days like these,” Kayur Patel, business manager at JET New North Road, said.
“Flowers bring so much joy, and we’re proud to be a part of helping customers bring that joy to their loved ones with a beautiful bouquet!”
Offering high-quality flowers from Amsterdam and Kenya, the Ilford-based service station has become the go-to place for quality flowers in the community - with more than 1,000 customers expected to buy Mother’s Day flowers this weekend.
Unitas Wholesale retail director and executive board member Victoria Lockie is to leave the business in April as she looks to take on a new challenge, the buying group confirmed to Asian Trader today (27).
Lockie joined the business in September 2024.
In a span of six months, she has played a pivotal role in strategically reviewing the Unitas retail proposition and the overall service provided to Unitas members.
Heading up the retail and commercial functions, she has made a significant impact by identifying strategic opportunities, developing her team and revitalising Unitas’ DE&I agenda.
Managing Director John Kinney said, “I would like to thank Victoria for her hard work and commitment in the time that she has worked at Unitas. We all wish her the best of luck with her next opportunity.”
Lockie also oversaw Unitas' Plan for Profit scheme, which is a subscription service offering independent retailers business updates, rewards, and resources to help them succeed in the convenience market, including core range guides and promotional packages.
Prior to Unitas, Lockie spent more than 12 years at NISA.
Joining in 2012 as a sales support manager, Lockie served in positions such as head of retail operations and head of key accounts. Her time at Nisa was transformative, both for herself and the company.
She also led the symbol group’s retail team through significant transitions, including Nisa’s shift from a mutual-style ownership structure to a corporate governance model.
Lockie also became a trustee for MADL (Making A Difference Locally), where she worked to help independent retailers support their local communities.
She is an ambassador for Diversity in Wholesale, Women in Wholesale, GroceryAid, and WiHTL ‘Women to Watch 2024. or many years has heavily supported the Association of Convenience Stores including the more recent Shopkind campaign.
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Brian Eagle Brown with new ShopMate 360 EPoS solution
ShopMate has introduced ShopMate 360, a “streamlined and affordable” EPoS system designed for convenience retailers.
ShopMate said the new solution ihas been developed with small retailers in mind, offering an easy-to-use till interface that requires minimal training. With an intuitive design, even those new to retail technology can quickly get up to speed, ensuring smooth daily operations.
“One thing we often hear is that many EPoS systems come with complex features that small retailers just don’t need. Their tech needs to be smart, but that doesn’t mean loading it up with all the bells and whistles – it actually means the opposite,” Brian Eagle Brown, managing director at ShopMate, told Asian Trader.
The system separates store operations from business management, allowing retailers to focus on till functionality while still having access to key back-office tools like:
Product and category management
Hotkeys and SELs
Wholesaler promotions
User management and reporting
Retailers will benefit from automatic wholesaler pricing and promotions, removing the hassle of manual price updates and ensuring accurate pricing.
Helen and Andrew Wood of Edith Weston Village Store in Edith Weston, Rutland
Additionally, integrated payments with ShopMate Pay simplify payment workflows and reduce overhead costs, offering retailers a single, streamlined solution.
“We understand that convenience retailers need a reliable, easy-to-use solution that helps them run their stores efficiently,” Eagle Brown said. “ShopMate 360 delivers just that – essential functionality without distractions.”
Helen Wood, owner of Edith Weston Village Store, has been among the first to trial ShopMate 360 alongside ShopMate Pay. She praises its intuitive interface: “We’ve found the till interface intuitive and easy to use; everything is precisely where you think it should be. And ShopMate Pay works seamlessly, exactly as you hope it would – it’s just really easy.”
Among the last few tea drinkers, Brits still have profound loyalty for their cup of tea, with Yorkshire Tea standing out as a true favourite, shows a recent survey, also highlighting fall in the popularity of tea among younger generations.
According to a national survey of 6,000 adults by Tracksuit, brand tracking expert for more than 650 consumer labels, those who drink tea, Yorkshire Tea was crowned the favourite brew, surpassing its long-standing rivals PG Tips and Tetley.
Some 24 per cent of tea drinkers said that Yorkshire Tea was their favourite, ahead of PG Tips at 17 per cent and Tetley’s at 15 per cent. Twinings came fourth with 11 per cent, well ahead of Typhoo with 3 per cent.
The survey also found a striking level of loyalty among British tea drinkers, with 39 per cent refusing to switch from their preferred tea brand, which was far higher than the typical 13 per cent loyalty rate across food and drink brands generally.
However, the survey also shows lays bare the rapidly decreasing popularity of tea among younger generations.
Some 37 per cent of people aged under 35 said that they would choose coffee as their favourite hot drink, according to a national survey of 6,000 adults by Tracksuit, brand tracking expert for more than 650 consumer labels.
Tea came third with 25 per cent of those under 35 choosing it as their favourite drink, after hot chocolate in second with 31 per cent.
Analysts said that the figures “suggest [tea’s] popularity could continue to fall in future generations”, raising concerns that beloved cuppa could face extinction as Millennials and Gen Z prefer coffee and hot chocolate to the traditional brew.
Matt Herbert, the author of the report and co-founder of Tracksuit, said, “Our research uncovers the profound loyalty Brits have for their tea, with Yorkshire Tea standing out as a true favourite.
“The data reveals that brand preference goes far beyond taste; it’s an emotional connection. British tea drinkers are weirdly loyal, which speaks to how brands have successfully woven themselves into the fabric of daily life and national identity.”
Prices of some chocolate products have risen by 50 per cent in a year while many have also shrunk in size, states a recent report, raising the concern of shrinkflation among shoppers ahead of Easter celebrations.
The latest report by Which?, the price of eggs made by big names including Cadbury, Mars and Terry’s have risen by as much as 50 per cent in some cases while some have also shrunk in size, according to research by consumer champion Which?.
While official figures published on Wednesday showed inflation slowing to 2.8 per cent in February, a breakdown of the headline figure shows food prices rose 3.3 per cent with the cost of chocolate raced higher, up by a massive 16.5 per cent.
Chocolate has been getting more expensive for several years due to poor harvests in west Africa, in particular Ghana and Ivory Coast, where more than half of the world’s cocoa beans are harvested.
The recent analysis by Which? shows that in one of the discounters, the cost of Terry’s Chocolate Orange mini eggs has risen from 99p to £1.35, while its packet is now reduced from 80g to 70g.
At a supermarket, the price of a Cadbury Creme Egg 5 Pack Mixed Chocolate Box 200g has risen from £2.62 in the run-up to Easter 2024 to £4 this year, equating to 53 per cent price increase per 100g year on year.
On the other hand, Nestlé’s KitKat Chunky milk chocolate Easter egg stayed at the same price in the run-up to Easter year on year at £1.50 but reduced in size from 129g to 110g, making it 17 per cent more expensive per 100g.
Addressing the claims, Mars Wrigley said that, due to rising manufacturing costs, it had adjusted some of its product sizes to minimise changes to its list price.
Nestlé said significant increases in the cost of cocoa had made it much more expensive to manufacture its products and it has “sometimes been necessary to make adjustments to the price or weight of some of the products”.