Diageo has on Tuesday announced that current non-executive director Sir John Manzoni will be appointed chair of its board when current chair Javier Ferrán retires.
Manzoni is expected to take charge in February next year.
He joined the Diageo board in October 2020, having been chief executive of the UK Civil Service from 2014 to 2020.
He is currently chair of FTSE-listed multinational energy business SSE plc and a non-executive director of engineering and technology business KBR, Inc.
He was previously a non-executive director of the multinational drinks company SAB Miller plc for 11 years from 2004 to 2015. Earlier in his career Manzoni served as president and chief executive of Talisman Energy, and held a number of senior executive roles at BP plc.
Javier Ferrán joined the Diageo board in July 2016 and was appointed Chair on 1 January 2017.
Javier Ferrán
“On behalf of the entire board, I want to express our gratitude to Javier,” Susan Kilsby, Diageo’s senior independent director who led the appointment process, said.
“He has led our board with great distinction, helping us to attain new levels of commercial success and to strengthen our position as one of the most trusted and respected consumer products companies in the world. We are proud of the progress Diageo has made under his stewardship, achieving average annual total shareholder returns of 8 per cent over the last decade, and driving diversity throughout our organisation, with over 70 per cent of the board and 44 per cent of our senior leadership now comprised of women.”
Commenting on the new appointment, Kilsby said: “The board is delighted to appoint John as Diageo’s next Chair, following an extensive search process. John has an outstanding track record of leadership within beverage alcohol and across a number of other complex and fast-changing sectors in the UK and globally. His experience and expertise will be instrumental as Diageo continues to develop and grow its global business in the years ahead.”
Ferrán said: “It has been a true privilege to lead Diageo’s board during a period in which we have achieved significant growth, reshaped our portfolio and geographic footprint, and navigated widespread global volatility. I look forward to working with John, the board and all my Diageo colleagues to ensure a smooth transition over the coming months.”
Manzoni said: “It will be a privilege to take on this role and to succeed Javier, whose leadership and acumen have been so valuable to our business and to board colleagues.
“Since joining the board, I have been continually impressed by the growth potential of the organisation, the quality of our brands, and the dedication and high standards of Diageo colleagues around the world. Diageo has an unrivalled portfolio, a global footprint and world-leading capabilities, and I look forward to supporting the executive team to ensure that we deliver on our potential.”
Debra Crew, chief executive, said: “Javier has been an invaluable source of strategic counsel and advice for me and our wider leadership team, and I want to thank him personally for the role he has played in stewarding the business so successfully.
“With a strong focus on execution, we will continue to invest behind our iconic brands to create value for shareholders and maintain our position as an industry leader in total beverage alcohol, an attractive sector with a long runway for growth. I look forward to working with John as Chair and the rest of the Board to achieve those ambitions.”
Bestway Retail is celebrating the royal recognition bestowed upon its executive Jagrupe Singh Binnig after he was awarded the prestigious British Empire Medal (BEM) in the King’s New Year’s Honours list.
A former Costcutter retailer, Binning who now works for Bestway Wholesale. He has been awarded the BEM in the King’s New Year’s Honours list in recognition of his services to the community in Tuxford, Nottinghamshire.
Binnig's family ran the village store in Tuxford since 1989. He took over the business from his parents in 2002, running it first as a non-affiliated shop, then a Premier, a Select & Save and finally a Costcutter for 10 years.
The BEM was awarded in recognition of his and the family’s contribution to the community over a number of years, especially during the Covid-19 pandemic, when the family helped make sure locals were taken care of and supplied with food, even stepping in to provide school meals in the form of sandwiches.
He has also served as a school governor and ran local football teams. While Binnig still owns the property, he now works full-time for Bestway as a new business manager covering Nottinghamshire, Lincolnshire, Peterborough, Leicestershire, Northamptonshire and Derbyshire.
In this role, he is responsible for onboarding new retailers, providing business support, and designing and developing stores for brands, including Best-One, Costcutter, and Bargain Booze.
Bestway Retail took to social media to celebrate the royal recognition.
"We’re thrilled to congratulate our very own Jagrupe Singh Binnig, New Business & Acquisitions Manager, on being awarded the prestigious British Empire Medal (BEM) in the King’s New Year’s Honours list!
"This incredible recognition highlights Jagrupe’s outstanding contributions to the community, reflecting his dedication to making a positive impact in local areas. His story is a true testament to the power of community spirit and the great difference one person can make.
"We are very proud to have Jagrupe as part of the Bestway Retail team," Bestway Retail wrote on a social media platform.
Other prominent names mentioned in the list are Hemandra Hindocha and Richard Gresham Haley, postmasters serving their local communities in Epworth, Doncaster and Westcotes, Leicester respectively, received Medals of the Order of the British Empire (BEM).
Better known as “H” by customers, Hindocha has been at the heart of his Westcotes community for nearly 38 years after initially starting his postmaster career in Northampton, for five years.
Anne Croucher, Community Champion at Tesco, has also won a BEM for services to the community in Dumfries and Galloway while Younis Chaudhry, founder of Regal Food Products Plc, was honoured with an MBE for his business contributions and community work in Bradford.
Household spending on take-home groceries hit a record high this Christmas at £460 on average, according to the latest data from Kantar. Overall take-home sales at the grocers rose by 2.1 per cent over the four weeks to 29 December compared with last year.
Fraser McKevitt, head of retail and consumer insight at Kantar, says, “It was a solid Christmas at the supermarkets with sales surpassing £13 billion during the four weeks of December for the first time ever, showing people were clearly in the mood to celebrate and spend.
"However, despite the festive cheer, grocery price inflation has ticked up to 3.7 per cent, its highest level since March 2024.
“In contrast to reports of disappointing footfall across the rest of the high street, it was a very different story in the world of grocery. The average household made nearly 17 separate shopping trips this December, delivering the busiest month for the retailers since the pre-lockdown rush in March 2020.
"As anticipated, Monday 23 December was the most popular shopping day of the year, with sales a whopping 30 per cent higher than any other day during 2024.”
People were also willing to splash out that little bit more than usual, as sales growth for branded goods accelerated to 4.2 per cent, while premium own-label lines jumped by 14.6 per cent. The latter now account for a record 7.0 per cent of all sales, as nine in 10 households bought at least one of these products in December.
Sparkling wine and champagne were the stars of the festive drinks trolley, achieving sales growth of 4.4 per cent at a total of £187 million across the month. There was enjoyment in moderation too, as 11 per cent of the population bought a no or low alcohol drink, up from under 10% last year.
The category data reveals some interesting splits between how younger and older shoppers prefer to indulge.
McKevitt adds, “We’ve all got our own festive favourites, but it seems that age differences come into play too. Under 45s are far more likely to pick up a sausage roll, and they also go for a slightly more mediterranean spin, being the most likely to reach for panettone as well as antipasti and party food as part of their Christmas shopping.
"Meanwhile over 45s account for the majority of Christmas cake and fortified wine sales. The seasonal biscuit, however, knows no bounds appealing across the generations.”
Britain's largest grocer Tesco saw growth across its convenience, superstore and online channels contributing to a 5.0 per cent increase in sales over the 12 weeks to 29 December.
Sainsbury’s achieved its highest share since December 2019 at 16.0 per cent thanks to sales growth which outpaced the market at 3.5 per cent. Morrisons sales rose by 0.4 per cent with its share standing at 8.6 per cent. Asda now holds 12.5 per cent of the market.
McKevitt adds, “More people chose to do some of their Christmas grocery shopping online this year with 5.6 million households opting for delivery or click and collect services on at least one occasion. Online spending for the month reached a record £1.6 billion. This saw Ocado boost its sales by 9.6 per cent over the 12 weeks, taking its overall share to 1.8 per cent.”
Discount retailers Lidl and Aldi achieved their highest ever Christmas shares at 7.3 per cent and 10.0 per cent respectively. Lidl secured the fastest footfall growth of any retailer as spending through its tills increased by 6.6 per cent. Aldi’s sales were up 2.9 per cent, as it attracted an additional 315,000 customers to its stores.
Waitrose market share remained at 4.6 per cent with spending increasing by 2.1 per cent. Iceland’s sales rose by 1.0 per cent giving the frozen food specialist a 2.3 per cent share. Convenience retailer Co-op’s portion of the market is now 5.3 per cent.
Share of symbols and independents saw a slight dip and is at 1.3 per cent.
Outside of the grocers, food and drink spending at M&S increased by 8.7 per cent, driven by strong performance in its core fresh and chilled range (9 per cent higher) and ambient lines (11 per cent greater) across the 12 weeks.
Food sales fared better over the Christmas period, ticking up slightly from the previous year, amid overall sluggish sales as crucial "golden quarter" failed to give 2024 the send-off retailers were hoping for, shows latest data.
According to figures released by British Retail Consortium (BRC) today (6), UK total retail sales increased by 0.7 per cent with food growth rising by 3.3 per cent and the non-food declining by 1.5 per cent for the year.
For the three months to December (the Golden Quarter), sales growth was 0.4 per cent year on year.
Food sales increased by 1.7 per cent year on year in December, against a growth of 6.3 per cent in December 2023. This was below the 3-month average growth of 2.1 per cent and below the 12-month average growth of 3.3 per cent.
Non-Food sales increased by 4.4 per cent year on year in December, against a decline of 2.1 per cent in December 2023. This was above the 3-month average decline of 1.1 per cent and above the 12-month average decline of 1.5 per cent.
Helen Dickinson, Chief Executive at the British Retail Consortium, said, "Following a challenging year marked by weak consumer confidence and difficult economic conditions, the crucial ‘golden quarter’ failed to give 2024 the send-off retailers were hoping for.
"Non-food was particularly hard-hit, with sales contracting from the previous year.
"Food sales fared better over the Christmas period, ticking up slightly from the previous year, meanwhile beauty products, jewellery and electricals made a strong showing under the tree this year.
“While we project sales growth to average 1.2 per cent in 2025, this is below the projected shop price inflation of 1.8 per cent. This means volumes are likely to fall this year, all while the regulatory and tax burden on retailers will increase costs by £7bn from rising National Insurance Contributions, increasing national living wage, confirmed in the Budget, and new packaging levies.
"With little hope of covering these costs through higher sales, retailers will likely push up prices and cut investment in stores and jobs, harming our high streets and the communities that rely on them.
"Government must find ways to mitigate this, so that retailers can invest more in growth and jobs, starting with its planned business rates reform where it must ensure that no shop ends up paying higher rates than they do already.”
Commenting on food and drink sector performance, Sarah Bradbury, CEO, IGD, said, "Early results for Christmas trading show some positive signs with both grocery sales and volumes up compared to last December, although the rate of growth has slowed compared to 2023.
"The festive season usually leads to a lift in shopper confidence; December 2024 was no different, with wage growth outstripping inflation, contributing to the uptick this year.
"As is often the case, some shoppers opted to treat themselves by trading-up with some product choices this Christmas.
"However, with the economic outlook for 2025 remaining relatively weak, and with households facing the prospect of rising bills, this shopper behaviour could be short-lived.”
Leading retail workers unions are challenging the retailers over the use of “freelance” staff stating that it undermines retail workers’ rights in the UK.
Retail trade union leader Paddy Lillis, Usdaw general secretary, and Kate Bell, Assistant General Secretary of the Trades Union Congress (TUC), have jointly written to the chief executives of retailers Urban Outfitters, Lush, Gymshark, Uniqlo and Emma Sleep, challenging the use of “freelance” retail staff.
The unions are raising concern over retail chains recruiting so-called "freelance" workers operating on a self-employed basis, asking the retailers to end this practice immediately and ensure that all the workers receive the rights and protections that they deserve as directly employed or agency workers.
Paddy Lillis and Kate bell wrote, “We are representatives of 5.5 million working people, including hundreds of thousands of workers in the retail sector, to urge you to end the use of so-called freelance staff in your stores.
“Retail is a vital part of the UK economy, providing 2.9m jobs in the UK. Especially at this time of year, retail workers work extremely hard to make your shoppers’ experience as enjoyable as possible. In return retail workers deserve decent pay, security and investment in their skills and training.
“It is therefore extremely worrying to discover that your retail chains are among those recruiting so-called ‘freelance’ workers operating on a self-employed basis as detailed by the Observer and Financial Times newspapers this week.
"Anyone looking at this arrangement from outside would consider it laughable that the person serving them was a self-employed worker akin to a visiting tradesperson, rather than the permanent or temporary worker for your business.
“Employment rights are not a ‘nice to have’ that employers can opt in and out of at will. They ensure that workers are paid properly, that they have sufficient rest breaks to safeguard their health and that they are not discriminated against. We urge you to end this practice immediately and ensure that all your workers receive the rights and protections that they deserve as directly employed or agency workers.
“Trade unions and the workers we represent will fight to ensure that this practice is driven out of the retail sector.
"Meanwhile we will press the Government to improve measures to crack down on bogus self-employment and modernise the legal test for ‘worker’ status to ensure that protections are extended to all workers to whom it was intended.”
Usdaw is one of the fastest growing unions in the TUC and the UK's fifth biggest trade union with around 360,000 members. Most Usdaw members work in the retail sector, but the union also has many members in transport, distribution, food manufacturing, chemical industry and other trades.
More businesses are expecting to raise prices while fewer firms have increased investment plans, shows a recent survey reflecting the sentiment among businesses regarding upcoming changes this year.
In the largest poll of business sentiment since October’s Budget, the BCC’s Quarterly Economic Survey, shows concern about tax, including national insurance, has spiked.
Following the Chancellor’s autumn statement, 63 per cent of firms cited it as a worry (compared with 48 per cent in Q3), the highest level on record. Concern about inflation and interest rates remains at similar levels to Q3.
Business confidence has declined significantly with 49 per cent of responding companies expecting their turnover to increase over the next twelve months (compared with 56 per cent in Q3). Confidence levels are lowest in the retail and hospitality sectors (39 per cent and 42 per cent respectively).
The survey was conducted after the Budget, with the fieldwork carried out between Nov 11 and Dec 9. The data from over 4,800 businesses across the UK (91 per cent of whom are SMEs – fewer than 250 employees) also shows that the majority of firms are expecting to raise prices.
Following the Budget, concern about taxation is now cited by 63 per cent of responding firms, up from 48 per cent in Q3. This is the highest level of tax concern since 2017, when the BCC started asking this question. The levels in certain sectors are higher, with 72 per cent of production and manufacturing firms, and 68 per cent of construction and engineering businesses raising tax as a concern.
There has been a significant drop in business confidence since the Chancellor’s statement. Only 49 per cent of firms say they expect their turnover to increase in the next twelve months, down from 56 per cent in Q3. This is the lowest figure since the aftermath of the mini budget in late 2022.
A fifth (21 per cent) of businesses expect turnover to worsen, up from 15 per cent in Q3, and 30 per cent expect no change.
Profitability confidence has also been hit, 40 per cent of firms expect profits to increase over the next year (48 per cent in Q3), while 32 per cent of businesses expect them to fall.
Over half (55 per cent) of responding firms say they expect to raise their prices in the next three months, compared with 39 per cent in Q3. While 43 per cent of businesses expect prices to stay the same, and only 2 per cent expecting to decrease.
Labour continues to be the main cost pressure for firms – but the issue is now raised by 75 per cent of businesses, up from 66 per cent in Q3. The issue is most significant for the hospitality sector with 87 per cent reporting it as a challenge, followed by 84 per cent of firms in the transport and logistics sector.
Only 20 per cent of businesses say they have increased investment plans over the last quarter, down from 23 per cent in Q3. 24 per cent of firms say they have cut back investment plans, a steep rise from the Q3 figure of 18 per cent. 56 per cent of businesses say their plans have remained the same.
The issue is more marked in certain sectors, with 42 per cent of retail and hospitality firms reporting a scaling back of investment and 30 per cent of manufacturers.
The percentage of respondents reporting increased domestic sales has fallen again to 32 per cent, compared to 35 per cent in Q3. 42 per cent reported no change and 26 per cent of firms said they had seen a decrease in sales.
Retailers were the most likely to have seen a fall in sales (36 per cent) followed by manufacturers (33 per cent).
Shevaun Haviland, Director General of the British Chambers of Commerce said, "The worrying reverberations of the Budget are clear to see in our survey data. Businesses confidence has slumped in a pressure cooker of rising costs and taxes.
“Firms of all shapes and sizes are telling us the national insurance hike is particularly damaging. Businesses are already cutting back on investment and say they will have to put up prices in the coming months.
“The Government is rightly coming up with long-term strategies on industry, infrastructure and trade. But those plans won’t help businesses struggling now.
“Business stands ready to work in partnership to make the proposed Employment Rights legislation work for all, but the current plans will add further costs on firms.
“To help business we need to see quick action in three specific areas. Firstly, ministers should accelerate business rate reform to create a system that incentives investment.
“We also need the Government to speed up infrastructure investment, to help SMEs in supply chains across the country. Finally, it’s crucial to support exports, prioritising a better trading deal with the European Union.
“Without urgent Government action to ease the pain on businesses, the challenging economic landscape will get worse before it gets better.”
David Bharier, Head of Research at the British Chambers of Commerce said, “This dataset is a clear signal that business sentiment has been significantly impacted following recent policy announcements, notably national insurance increases. Taxation is now by far the biggest concern, cited by 63% of businesses.
“Confidence has now dipped to 2022 levels, with less than half of firms expecting improved turnover over the next year and over a fifth now expecting it to worsen.
“Faced with rising costs, our survey paints a difficult picture and shows businesses are having to make some very difficult decisions. Many tell us they expect to push up prices and cut back on investment and we expect this to lead to a low or no-growth economic climate in the coming months.”