National President of The Federation of Independent Retailers, Mo Razzaq, says that throwaway culture should not be used as an excuse to throw away a prime opportunity to recycle and help cut crime
Single-use disposable vapes are displayed for sale on October 27, 2024 in London, England
Last month, the government confirmed that disposable vapes will be banned across England and Wales from June 1, 2025.
Single use vapes were also due to be banned in Scotland from April of next year but shortly after the UK government’s announcement, the Scottish government advised that this date would be pushed back by two months – to June of next year – to align with the legislation in the rest of the UK. Northern Ireland is also expected to follow suit.
Announcing the ban – which will not apply to rechargeable or refillable devices – circular economy minister Mary Creagh said that it was to end the nation’s “throwaway culture” and marked the first step on the road to a circular economy, where resources are used for longer, waste is reduced and the path to net zero is accelerated.
Now this key date is known, the Fed will work with the respective governments and with vape suppliers to ensure that members are prepared for next summer’s ban coming into force and to ensure they have sold through their existing stock ahead of June 1.
But we can’t help thinking that rather than banning single use vapes in a bid to reduce littering, that the governments have missed a trick.
Mo Razzaq
Fed members are responsible retailers. We care about our communities and we accept that discarded disposable vapes do damage the environment.
In fact, according to the Department of the Environment, Food and Rural Affairs (Defra), almost five million single use vapes were either littered or thrown into general waste each week last year – a nearly four-fold increase on the year before. Typically ending up in landfill, their batteries can leak battery acid, lithium and mercury into the environment, the government said.
And yes, this is truly shocking – but here at the Fed we believe there is still a better solution to an outright ban, and it is one that we have pitched to ministers on several occasions.
A disposal scheme, similar to that due to come into force in October 2027 on single use drink cans, and with a £1 deposit on all single use vapes which is paid back when they are returned, would help resolve the littering issue overnight. The price change and the returns system might also push people towards using refillable vapes instead.
Many retailers already offer a recycling option, so rather than just banning disposable vapes, the governments should be looking at making available more ways for these products to be disposed of safely and in an environmentally friendly way.
Introducing a disposal scheme on disposable vapes, we believe, would better address the government’s concerns on the environmental impact that they currently have.
Retailer Eric McGill showcases vape recycle bin in his store
As well as tackling environmental damage, the ban is designed to end the surge in young people vaping, but – again – the Fed and our members have serious concerns about it. In short, it will simply fuel the illicit market even further.
Disposable vapes are usually more affordable, which is why many adults turn to them when they want to quit smoking. Ban them and it is highly likely that many vapers will turn to unorthodox and illicit sources where there is no compliance to tobacco and vaping laws and a danger to health, as the products being peddled are likely to contain dangerous and illegal levels of toxic chemicals.
What is particularly concerning is the kind of groups who will benefit from this. Gangs who smuggle do not just transport illicit cigarettes and vapes. Many of them are also involved in some of the most dangerous and darkest elements of the black market, with the profits used to fund the smuggling of weapons, drugs – and even people.
Many children and teenagers are already obtaining vapes from unorthodox sources including cafes, take-away shops, hair salons, car boot sales and tanning salons. That’s in addition to deliveries by dealers to the home or on street corners just 30 metres from the school gate.
What’s more frightening is that these rogue sales will take place regardless of the buyer’s age. The peddlers couldn’t care less whether the customer is 18 or over. They just want the profit.
Just like shoplifting, selling counterfeit and non-duty tobacco and vapes is not a victimless crime. It damages legitimate retail businesses and communities, as well as robbing the government’s coffers of billions of pounds.
Since the date of the ban was confirmed, we have written to Mary Creagh to set out our concerns and to offer to meet so we can discuss ways of expanding schemes that enable disposable vapes to be recycled and to better educate the public on these.
And Asian Trader readers can play a part in helping to stub out illicit sales.
I’d ask that you report any suspicions about illegal vape and tobacco sales to the authorities.
This can be done by calling Trading Standards through the Citizens Advice consumer hotline on 0808 223 1133; HMRC’s Fraud Hotline on 0800 788 887; or Crimestoppers, anonymously, on 0800 555 111 Alternatively, you can report suspicions via https://suspectit-report-it.co.uk/; or by emailing suspectit.reportit@ uk.imptob.com.
Concerns should also be raised with your local MP. Council and police and crime commissioners.
UK retail footfall fell by 2.2per cent in 2024 compared to the previous year, marking the second consecutive year of decline, according to the latest data from BRC-Sensormatic.
December’s crucial festive period delivered underwhelming results despite a slight improvement compared to November.
Footfall in December was down 2.2 per cent year-on-year, an improvement from November's 4.5 per cent decline, attributed partly to the later timing of Black Friday in 2024. High streets saw a 2.7 per cent drop in December, while shopping centres experienced a more significant decline of 3.3 per cent. Retail parks remained stable, with no year-on-year change, benefiting from their free parking and larger store formats.
Across the UK, all nations experienced footfall declines in December, with Northern Ireland hit hardest, down 5.8 per cent, followed by Wales (-2.6 per cent), England (-2.1 per cent), and Scotland (-1.5 per cent). Over the three months to December—the critical ‘Golden Quarter’—footfall decreased by 2.5 per cent year-on-year.
Helen Dickinson, chief executive of the British Retail Consortium, described December as a “drab” end to a challenging year for UK retail. “High streets and shopping centres were hit particularly hard throughout the year as people veered towards retail parks,” she said. “The Golden Quarter, typically the peak of shopping activity, provided little relief, with footfall down over the period.”
Dickinson also highlighted the need for structural changes to support the retail sector. “Investment in town centres and high streets is held back by our outdated business rates system, which penalises town and city centres,” she said, calling for government reforms that do not increase rates for any retailer and instead foster investment and growth.
“With retailers facing £7 billion in additional costs this year from increased tax and regulations, the changes to the business rates system must be made in way that supports retail investment and growth in the years ahead,” she noted.
Andy Sumpter, retail consultant EMEA for Sensormatic, echoed the sentiment, noting that December's footfall failed to meet expectations despite some busy trading days. "As footfall limped towards the festive finish line, December's lacklustre performance compounds a disappointing end to 2024, marking the second consecutive year of declining store traffic,” Sumpter said.
“Retailers will now need to look afresh to 2025 and chart a course to adopt innovative strategies to reverse this trend or maximise the sales potential of fewer visitors, finding new ways to make each store visit count.”
A leading retailer of a family-run convenience store, operating since 1937, has been left with significant financial losses, deep trauma and emotional strain following an ugly incident of ram-raid that left the store completely damaged.
Early last Friday (27), five individuals smashed through the front doors of Spar Minster Lovell near Witney in Oxfordshire and used a vehicle to pull an ATM machine through the premises, causing extensive damage to the shop’s infrastructure and stock.
Retailer Ian Lewis, the store owner, recounted the incident to Asian Trader, describing how five individuals used a sledgehammer to break through the front doors before strapping the store's ATM to a vehicle and dragging it through the store.
Lewis told Asian Trader, “Last Friday morning, five males sledgehammered through the front doors and quickly strapped the cash machine to the back of one vehicle and then proceeded to pull it.
“The cash machine is at the back of the store. It was pulled and dragged right through the chiller and ambient area, causing extensive damage to the store, chiller doors and, stock.
“The culprits then took away with the cash machine. They couldn't get into the first vehicle, so they had to use a second one.”
At the time of this conversation, Lewis was waiting for the insurance company to visit. However, he suspects the damage to reach tens of thousands of pounds.
He said, “The automatic doors of the store were replaced recently on Dec 17, after the last break in that happened in September. We haven't even paid that bill fully and the doors are now completely damaged. This is over and above all the damage that the store sustained.
"Since the machine was at the back, almost the whole store has been shattered since it was pulled and dragged through, breaking everything that came on the way."
The impact goes beyond the financial burden, with Lewis expressing concern for his elderly parents, who live above the store and have been left deeply shaken.
He said, “But the worst thing here is that my elderly parents live above the store. They are still shaken and heartbroken. Its been a very traumatic week for us as a family. I can't believe it's nearly a week already; its pretty devastating.”
Lewis is also concerned over the mental health of early morning staff.
"It's been a very difficult time for everyone here. We've obviously got early morning staff that come in who are worried now. I am more worried about the safety of my parents who live a floor above.
“I am not able to sleep properly, nor my sister. The whole incident is taking a huge toll on us mentally and physically.”
The police is investigating the case and according to Lewis, has been quite proactive in this matter.
“The police has recovered both vehicles. They are confident that they have got a lead and something to work with. The police have been pretty proactive so hopefully we'll get something, and hopefully the offenders will be caught and brought to justice.”
The fourth generation family business, opened in 1937, has been targeted second time in four months. Earlier in September last year, a group of four masked men were caught on store's camera trying to break in the store before they cut the CCTV connection.
Lewis believes that the cash machine was the target at that time too though they couldn’t get through so they gave up and left.
“The police could not find anything so they actually closed that case. It is still not sure whether the two cases are linked.
“May be because they just could not get through last time so they came back again better prepared or may be it is a completely separate incident and not the same men," he said.
The rise in ram-raids targeting convenience stores with ATM machines is a growing concern across the sector. For Lewis, the repeated attacks have led to serious doubts about keeping an ATM in the store.
Lewis wrote on a social media platform, "Seeing the damage to the shop—our family business—and knowing my parents were upstairs during the break-in is something I’ll never forget. The voicemail I received from my dad yesterday morning, filled with fear and distress, will stay with me forever.
"This is the second time we’ve been targeted in just three months, and the damage this time is far more extensive. While we’re still processing the impact, one thing we are incredibly grateful for is the overwhelming support we’ve received.
"To our local community, your messages, visits, and offers of help have meant the world to us. Knowing how much this shop means to all of you gives us the strength to keep going during what feels like an impossible time.
"A huge thank you must also go to AF Blakemore & Son Ltd for their incredible support. Their guidance and assistance have been invaluable, reminding us that we’re not alone in this. While the road ahead feels uncertain, we’re determined to rebuild and continue serving our community."
Westcotes postmaster, Hemandra Hindocha, has been recognised by the King for services to his Leicester community and other postmasters.
Better known as “H” by customers, he has been at the heart of his Westcotes community for nearly 38 years after initially starting his postmaster career in Northampton, for five years.
The long-serving postmaster, who has served people in the Midlands for 43 years, has been awarded a British Empire Medal for the important difference he has made, including starting a support group for postmasters in the Midlands.
“H” was born in Uganda and had gone to university in India when his family had to flee Uganda in 1972 under Idi Amin’s rule. When he gained his degree in accountancy, he joined his family in the UK in 1973. His first postmaster role was at Northampton’s Regent Square Post Office until he moved to a bigger branch at Westcotes in 1988.
Soon after he set up a support group for postmasters in Midlands to help new or less experienced postmaster or those needing help to share knowledge and advice. It was also a social group for business people running Post Offices. Hemandra then also went on to Executive Office for Midlands for the National Federation of Subpostmasters.
Hemandra Hindocha and wife Kirti
“H” and his wife, Kirti, along with staff managed to keep Westcotes Post Office open throughout the pandemic to maintain vital services to the community.
He notched up 40 years’ service in 2021, and as soon as pandemic restrictions allowed he celebrate his achievement with a special Indian meal with 45 local postmasters and Post Office colleagues.
The 73-year-old has always considered the role of a being a postmaster as a “prestigious position” and maintains that it has been an honour to work for the Post Office.
“I was surprised and delighted to find out I had been named in the New Years’ Honour list. I still love coming to work every day, even on my days off,” Hindocha, said.
“I especially enjoy the rapport with my customers and understand the importance of building good relationships with them – they are like extended family. I have got to know several generations of the same family. People I served in my early days, many now have children and grandchildren.
Hemandra Hindocha and wife Kirti
Post Office area manager Ezra Nadasen said: “We want to sincerely thank “H” for running Westcotes Post Office for nearly 38 years and a branch in Northampton before that. He is a first-class postmaster who really cares about the community that he serves and also goes above and beyond for other postmasters, especially those who are new to the role or need advice. He is also held in high regards by other postmasters.”
A group of tireless campaigners who fought for justice for subpostmasters and mistresses caught up in the Post Office Horizon scandal have been recognised in the 2025 New Year Honours list. Among the honourees are Seema Misra, Lee Castleton, Josephine Hamilton, and Christopher Head, each named Officers of the Order of the British Empire (OBE) for their unwavering commitment to justice.
The honours spotlight their pivotal roles in exposing the flawed Horizon IT system, which led to wrongful convictions of hundreds of subpostmasters for financial discrepancies. Also recognised was Dr Kay Linnell, a forensic accountant and expert witness whose advisory work with the Justice for Subpostmasters Alliance was instrumental in achieving restitution.
The Horizon scandal, one of the UK’s most significant miscarriages of justice, saw subpostmasters falsely accused of theft and fraud due to errors in the Post Office’s IT system.
Jo Hamilton and cast and crew accept the Impact Award for “Mr Bates vs The Post Office” on stage during the NTAs 2024 at The O2 Arena on September 11, 2024 in London, England.Photo by Lia Toby/Getty Images for the NTA's
Misra told Asian Trader the OBE was not just for her, but for every single campaigner who has fought for justice and that it gives them all the determination to continue to fight to see those responsible face criminal investigations.
“This is definitely a collective award - each and every single postmaster played a part, and the general public, too, for the support they have and continue to give us,” said Misra.
“The fight is not over – this award will keep the story alive.”
Misra, 48, was wrongly imprisoned in 2010 after being accused of stealing £75,000 from her Post Office branch in Surrey, where she was the subpostmistress. Her conviction finally overturned in 2021.
She was two months pregnant when she was jailed and said had she not been expecting her second child, she would have ended her own life “for sure”.
Now her son is 13 years old and Misra said it will be a “beautiful moment” when he accompanies her to Buckingham Palace to receive her award.
"He's very excited. He’s already asking if it happened during the weekday, if he will get time off school to attend.”
The previous Conservative government unveiled legislation in March to exonerate those wrongly prosecuted and compensate them after ITV drama Mr Bates vs The Post Office renewed focus on their plight.
Retail and consumer sector leadership
Leena Nair, the global chief executive of Chanel, was awarded the CBE for her services to the retail and consumer sector – with Chanel being the biggest investor in the UK cultural landscape under her leadership and commitment.
The British Indian business executive is the first female chief executive of the French luxury brand.
Prior to that, she was the first female and youngest-ever chief human resources officer of Unilever - a position she resigned from to join the iconic group in January 2022.
“I am deeply grateful for this profound honour. This recognition reinforces our commitment as a business to have a positive impact in the world,” Nair said.
“I am thankful to my passionate and dedicated teams whose support makes all this possible. It inspires me to continue striving for excellence and contributing to wider society. I hope it encourages others to break barriers and follow their dreams.”
Leena Nair attends TIME100 Women's Leadership Forum at Chelsea Piers, Studio 59 on September 10, 2024 in New York CityPhoto by Shannon Finney/Getty Images for TIME
Tarsem Singh Dhaliwal, chief executive of Iceland Foods, received an OBE for his contributions to the Welsh economy, retail, and charity.
Born in India in 1963, Dhaliwal moved with his family to the UK in 1966. He grew up in Warrington where he was educated at Woolston comprehensive school and gained his initial retail experience helping his father to run a market stall.
His connection with Iceland dates back 40 years; he joined the company as a trainee accountant in 1985, shortly after college. Dhaliwal worked at Iceland until 2001, leaving after the company was acquired by Big Food Group, which brought in new management. However, he soon returned, teaming up with founder Malcolm Walker and other investors to buy back Iceland when it struggled under the new leadership.
Since rejoining in 2005, Dhaliwal and his colleagues have revitalised Iceland Foods, transforming it into a profitable venture. The company, which runs around 1,000 stores and employs 30,000 people, reported a 24 per cent increase in underlying profit to £315.7m in its 2024 financial year, with sales growing 6.6 per cent to £4.3 billion.
Tarsem Singh DhaliwalPhoto: Iceland Foods Ltd
Dhaliwal was appointed group CEO in 2018, after a year as group managing director and 12 prior years as group finance director.
He also serves as a trustee of the Iceland Foods Charitable Foundation, which celebrated its 50th anniversary last year with a spectacular charity ball in Liverpool.
“I am deeply honoured to have received this award, considering that over 61 years ago, I was born in a small village in India called Bhamipura, which, at the time, had no electricity or running water,” Dhaliwal told Asian Trader.
“I wish my mum and dad were alive to enjoy this recognition with me and the family. However, it will go into the history books that a Dhaliwal from Bhamipura has an OBE.
"A huge thank you to everyone who has helped to make this happen.”
Victoria Robertshaw, founder of Green Street, an organisation that helps to develop greener British high streets, was also named an OBE for her impact on the retail sector.
Richard Price, managing director of clothing & home at Marks and Spencer, and Paul Buchanan, trustee of John Lewis Partnership Foundation have been recognised with MBEs from the retail sector.
Community champions and industry leaders
Hemandra Hindocha and Richard Gresham Haley, postmasters serving their local communities in Epworth, Doncaster and Westcotes, Leicester respectively, received Medals of the Order of the British Empire (BEM).
Better known as “H” by customers, Hindocha has been at the heart of his Westcotes community for nearly 38 years after initially starting his postmaster career in Northampton, for five years.
The 73-year-old has always considered the role of a being a postmaster as a “prestigious position” and maintains that it has been an honour to work for the Post Office.
“I was surprised and delighted to find out I had been named in the New Years’ Honour list. I still love coming to work every day, even on my days off,” Hindocha, said.
Hemandra Hindocha
“I especially enjoy the rapport with my customers and understand the importance of building good relationships with them – they are like extended family. I have got to know several generations of the same family. People I served in my early days, many now have children and grandchildren.
“This is a very multi-cultural area and not everyone speaks English well, so I have trained my staff to be patient, to explain things simply and to help customers with forms. We like to be helpful and word soon spreads and their family and friends come in as they have heard good things about the service they have received.”
Anne Croucher, Community Champion at Tesco, has also won a BEM for services to the community in Dumfries and Galloway.
Younis Chaudhry, founder of Regal Food Products Plc, was honoured with an MBE for his business contributions and community work in Bradford.
Founded in 2001, Regal Foods is a manufacturer and distributor of a vast range of world food products as well as producers of a large selection of mainstream confectionery products. The business started by supplying a small selection of bakery products to grocery shops within the local area, initially to meet the growing needs of the South Asian consumers.
Younis ChaudhryPhoto: Regal Foods Products Group
The business (home of Regal Bakery, Regal Foods, Yorkshire Baking Company, Just Desserts Yorkshire and Love Handmade Cakes) now has a portfolio of over 400 products within the world food, bakery, and confectionary categories, which span over multiple brands. Besides distributing to the UK retail, it also exports products to over 40 countries around the world.
“When I started in business over twenty years ago, nothing would have prepared me for the journey I have been on, both in business and in life. The community in where I live and where I have built my business is everything to me and I am humbled to be a part of it,” Younis Chaudhry commented on winning the honour.
“Whilst I feel it is my duty to give back, I feel truly honoured to have received such recognition. I wouldn’t be the person I am today if it wasn’t for my family, I would personally like to thank my parents for their prayers and blessings and for the guidance they have given me in life. A heartfelt thanks also goes to my wife, children, and brothers for the support they continue to give.
“I am honoured to work with around 300 people who make up my brilliant team at Regal Food Products Group, I thank each and every one of them for joining me in my Regal journey and for working with me in building the great food group you see today.”
Dr William Bain Lumsden, director of distilling, whisky creation and whisky stocks at The Glenmorangie Company, whose main product is the range of Glenmorangie single malt whisky, and Duncan Farrington, founder of Farrington Oils, Northamptonshire-based producers of Mellow Yellow Cold Pressed Rapeseed Oil have also won MBEs in the food and drink sector.
The UK's independent retail sector endured a grim 2024, with 11,341 store closures and 58,616 job losses, marking a significant increase compared to 2023, when 7,793 stores closed and 34,390 jobs were lost, according to the Centre for Retail Research.
This 45 per cent rise in store closures and a staggering 70 per cent jump in job losses highlight the growing challenges faced by smaller retailers, who have been disproportionately affected by economic pressures, rising costs, and intensifying competition. The sector's struggles contributed heavily to the overall retail closures and redundancies in 2024, which saw 13,479 stores shuttered and 169,395 jobs lost across the UK.
In contrast, the multiples sector, while also impacted, experienced a less dramatic year-on-year change. In 2024, multiples closed 2,138 stores and reported 74,784 job losses, compared to 2,701 closures and 45,428 job losses in 2023.
The figures paint a bleak picture for independent retail, which is often hailed as a cornerstone of local communities. Retailing jobs form a sizeable portion of the country’s overall job market, with 2.87 million roles representing about 8.5 per cent of all UK jobs, according to the most recent figures from the British Retail Consortium.
“The comparatively low [job loss] figures for 2023 now look like an anomaly, a pause for breath by many retailers after lockdowns if you like,” Professor Joshua Bamfield, director of the Centre for Retail Research, said.
“The problems of changed customer shopping habits, inflation, rising energy costs, rents and business rates have continued and forced many retailers to cut back even more strongly in 2024.”
Trade bodies have warned that small high street shops are likely to face significant challenges in 2025 due to tax hikes announced in the Autumn Budget, coupled with minimum wage changes. Businesses will see an increase in national insurance contributions and a reduction in business rate discounts next year.
The Centre for Retail Research forecasts 17,349 store closures in 2025, resulting in nearly 202,000 job losses.
“By increasing both the costs of running stores and the costs on each consumer’s household it is highly likely that we will see retail job losses eclipse the height of the pandemic in 2020,” Bamfield warned.