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East of England Co-op extends Snappy Shopper same-day delivery

East of England Co-op extends Snappy Shopper same-day delivery

Shoppers in East Anglia can now order groceries online from 92 local East of England Co-op stores and have them delivered straight to their homes in as little as 30 minutes.

Following a successful pilot and a progressive roll-out which began in early December 2020, an additional seven East of England Co-op shops have now been added to the Snappy Shopper home delivery app.


The retailer offers customers home delivery in 30-60 minutes and also offering a click-and-collect service, enabling customers to order via the Snappy Shopper app and collect from their nearest store.

This now means three quarters of East of England Co-op’s 122 food stores across Norfolk, Suffolk and Essex are offering home deliveries.

“We are really pleased with how our home delivery service with Snappy Shopper is progressing," said Sean McLaughlin, Head of Commercial from East of England Co-op. "It is allowing our shoppers to shop with us even quicker and simpler. Sales have been beyond our expectation and backed by a collaborative approach across our business and with Snappy Shopper.”

Andy Batt, Head of Group Development at Snappy Shopper, said: "The inclusion of seven new East of England Co-op supermarkets into the mix is a significant milestone in Snappy Shopper's evolution. The additional seven locations now join the existing roster of 85 stores which are reporting excellent results since launching before Christmas 2020.

Snappy Shopper has seen unprecedented demand on its platform as customers look for a convenient, secure and safe means to purchase essential item and have them delivered rapidly. The service is now available at over 700 stores across the UK.

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National President Mo Razzaq 2024 serious 1 1
Fed National President Mo Razzaq

Indies: It’s criminal police and government turn blind eye to shoplifting

Independent retailers are demanding tougher police action, more bobbies on the beat and harsher punishments as shoplifting levels reach an all-time high, a new survey reveals.

A whopping ninety-one per cent of respondents to a survey conducted by the Federation of Independent Retailers (the Fed) called for more police patrols on streets, while a similar number - 90 per cent - said that shoplifters should be handed harsher sentences.

Seven out of 10 respondents (72 per cent) said their stores had experienced shoplifting, break ins and damage to property, while they and their staff had been physically or verbally threatened.

Just under half of respondents (47 per cent) said they and their employees had been threatened or had suffered abuse and violence when asking for proof of age ahead of selling an age-restricted product.

Forty-four per cent reported that they and their staff had faced abuse or violence because they had refused to make a proxy sale – selling an age restricted product to a customer buying for a minor.

The results of the Fed’s survey came as new figures from the Office of National Statistics revealed that shoplifting was at a record high, with almost half a million offences recorded last year.

According to the ONS, 469,788 offences were logged by forces in the year to June 2024 – a 29 per cent increase on the previous 12 months.

The ONS added that this figure was the highest since records began – in March 2003.

“Inadequate responses from the police and a slap on the wrist for offenders means that shoplifting is soaring, and offenders are becoming more aggressive and brazen,” said Fed National President Mo Razzaq.

“From the responses we received, it is clear that real action is needed by police, by courts and by the government to stem the overwhelming tide of crime against retailers and their staff. Everyone deserves to feel safe at work and for their businesses to be protected against criminals.

“Fed members are also sending a clear message that one of the catalysts for verbal and physical abuse in stores is asking for proof of age before selling an age restricted product. If the government presses ahead with its plans to phase out smoking and vaping through a progressive ban to gradually end the sale of tobacco products across the country, independent retailers will be subject to even greater levels of violence, abuse and theft.”

Calling for action from the government and not just words, Mr Razzaq continued: “Without effective deterrent, criminals and opportunistic members of the public will continue to commit crimes.”

According to Ministry of Justice statistics, during the year to March 2024, 431 fines were handed out for retail theft under £100, while Home Office statistics for the same period show that 2,252 cautions were accepted for shoplifting.

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