Skip to content
Search
AI Powered
Latest Stories

East of England Co-op rolls out self-service in 80 stores

East of England Co-op rolls out self-service in 80 stores
Pic by Diebold Nixdorf

East of England Co-operative Society has deployed self-service solutions, powered by DN Vynamic Self-Service software, in over 80 stores across East Anglia, reports stated today (19).

Since the rollout was completed, over 35 per cent of transactions are being processed using self-service.


John Dixey, Head of IT Development, at East of England Co-op, says, “We have a strong commitment to supporting our communities and require more self-service journeys to reduce the operational pressures on our stores while improving the in-store service experienced by our members and customers.”

“Diebold Nixdorf took the time to get to know our values, challenges and goals, and created a seamless solution that supported our specific needs. Our transition from basic maintenance to DN AllConnect Services helps ensure the highest availability of our technology.”

Ben Gale, Regional Vice President and Managing Director, EMEA Retail Sales Management, at Diebold Nixdorf, comments: “We’re proud of the partnership we have built with East of England Co-op.”

“We worked together to determine that a self-service journey would be highly beneficial to both consumers and the co-op, even in smaller stores.”

Gale claimed that the comprehensive solution will provide consumers with the “shopping experience they want, improve in-store efficiency and provide the lowest total cost of ownership for our customer”.

More for you

David Murray promoted as pladis CMO, Mete Buyurgan takes UK & Ireland helm

Mete Buyurgan (L) and David Murray

David Murray named pladis CMO

Snacking giant pladis has announced David Murray, currently leader of its UK and Ireland enterprise, will transition to the newly created position of global chief commercial officer.

After five years at the helm of pladis UK&I, Murray’s new role will see him take ownership of the company’s global platform and brand strategy along with its commercial transformation.

Keep ReadingShow less
Illegal cigarettes in Meir

Illegal cigarettes

iStock

Thousands of illegal cigarettes seized from Meir shop raids

More than £20,000 worth of illicit tobacco and vapes were seized from multiple premises in an one-day operation in Meir by Trading Standards team along with officers from Stoke-on-Trent City Council and Staffordshire Police.

The operation is the latest across the city that resulted in 13 shops being closed in the last 12 months, and forms part of Operation Cece, which is a National Trading Standards initiative in Partnership with HMRC to tackle illegal tobacco.

Keep ReadingShow less
​Don Julio Tequila

Don Julio Tequila, owned by Diageo. The spirits giant sells billions of dollars worth of tequila and Canadian whisky in the US.

Photo by Anna Webber/Getty Images for Flipper's Boogie Palace

Diageo suggests tougher rules of origin requirements as alternative to Trump’s tariffs

Spirits giant Diageo has suggested the US government consider tougher rules of origin requirements in trade agreements as an alternative to tariffs, a letter to the US Trade Representative showed.

In the March 11 letter, Diageo, the world's top spirits maker caught in the crossfire of US president Donald Trump's effort to remake global trade, argued that new rules of origin could support his aims and benefit the industry.

Keep ReadingShow less
Asda store with Rollback pricing sign for 2024 sales strategy

Asda Express stores offset sales dip at the supermarket

Asda's profits climb despite sales decline, driven by George and Express

Asda on Friday reported a decline in its annual sales for the 2024 financial year, but the retailer has seen profits rising on margin gains.

The supermarket chain said its total revenue for the year to 31 December 2024 declined by 0.8 per cent to £21.7 billion, while like-for-like sales (excluding fuel) were lower by 3.4 per cent.

Keep ReadingShow less
Strategic Ranging of Premium Apple Cider Essential for 2025 Sales

Henry Westons Vintage 500ml is the number one cider SKU in the convenience channel

Crafted cider surge: Retailers urged to embrace premiumisation for sales boost

The unstoppable rise of crafted apple cider is setting the benchmark for success in the UK’s £1.1 billion off-trade cider market, according to the latest Westons Cider Report.

The leading cider producer advises that convenience retailers who prioritise premium products and strategic ranging will be best placed to drive sales in 2025.

Keep ReadingShow less