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FCA plans to raise contactless ceiling to £100

The Financial Conduct Authority (FCA) said it will look into raising the limit on contactless payments from £45 to £100 to keep pace with a change in spending habits during the coronavirus crisis.

Shops have encouraged contactless payments to minimise physical interaction between people during the COVID-19 pandemic and raising the ceiling will be part of a wider examination of such changes, the FCA said.


"People are increasingly making use of contactless payments. It's important that payments regulation keeps pace with consumer and merchant expectations," the watchdog said in a statement.

The FCA also confirmed on Wednesday earlier proposals that banks should generally not enforce repossessions before 1 April, but credit providers would be allowed to repossess goods and cars from 31 January as a last resort.

Consumers struggling in the pandemic still have until March 31 to apply for a payment holiday for mortgages, personal loans, credit cards, store, cards, catalogue credit, motor finance, rent-to-own, buy now pay later, and pawnbroking, it said.

"If you apply by 31 March, you may be able to extend up to 31 July when all payment holidays will come to an end."

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National President Mo Razzaq 2024 serious 1 1
Fed National President Mo Razzaq

Indies: It’s criminal police and government turn blind eye to shoplifting

Independent retailers are demanding tougher police action, more bobbies on the beat and harsher punishments as shoplifting levels reach an all-time high, a new survey reveals.

A whopping ninety-one per cent of respondents to a survey conducted by the Federation of Independent Retailers (the Fed) called for more police patrols on streets, while a similar number - 90 per cent - said that shoplifters should be handed harsher sentences.

Seven out of 10 respondents (72 per cent) said their stores had experienced shoplifting, break ins and damage to property, while they and their staff had been physically or verbally threatened.

Just under half of respondents (47 per cent) said they and their employees had been threatened or had suffered abuse and violence when asking for proof of age ahead of selling an age-restricted product.

Forty-four per cent reported that they and their staff had faced abuse or violence because they had refused to make a proxy sale – selling an age restricted product to a customer buying for a minor.

The results of the Fed’s survey came as new figures from the Office of National Statistics revealed that shoplifting was at a record high, with almost half a million offences recorded last year.

According to the ONS, 469,788 offences were logged by forces in the year to June 2024 – a 29 per cent increase on the previous 12 months.

The ONS added that this figure was the highest since records began – in March 2003.

“Inadequate responses from the police and a slap on the wrist for offenders means that shoplifting is soaring, and offenders are becoming more aggressive and brazen,” said Fed National President Mo Razzaq.

“From the responses we received, it is clear that real action is needed by police, by courts and by the government to stem the overwhelming tide of crime against retailers and their staff. Everyone deserves to feel safe at work and for their businesses to be protected against criminals.

“Fed members are also sending a clear message that one of the catalysts for verbal and physical abuse in stores is asking for proof of age before selling an age restricted product. If the government presses ahead with its plans to phase out smoking and vaping through a progressive ban to gradually end the sale of tobacco products across the country, independent retailers will be subject to even greater levels of violence, abuse and theft.”

Calling for action from the government and not just words, Mr Razzaq continued: “Without effective deterrent, criminals and opportunistic members of the public will continue to commit crimes.”

According to Ministry of Justice statistics, during the year to March 2024, 431 fines were handed out for retail theft under £100, while Home Office statistics for the same period show that 2,252 cautions were accepted for shoplifting.

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