Grocery price inflation has reached 7 per cent in the four weeks to May 15, its highest level since May 2009, the latest Kantar figures have shown.
Overall, grocery sales are down by 4.4 per cent over the latest 12 weeks, in comparison to last year when restrictions were in place. Symbols and independents were the hardest hit, with a decline of 12 per cent in sales.
However, sales declined more softly over the past month and dipped by just 1.7 per cent, the market’s best performance since Christmas as the nation looks ahead to the Platinum Jubilee weekend.
“People are really feeling the squeeze at the supermarket tills and they’re having to stretch their budgets further to accommodate rising prices,” Fraser McKevitt, head of retail and consumer insight at Kantar, commented.
“To put the most recent numbers into context, if you were picking up supplies for a family fry up over the long weekend with toast, eggs, sausages, bacon, and beans it would cost you £6.83 – that’s a significant 40p increase on last year.”
The market researcher said over one on five (22%) households now describe themselves as ‘struggling’ to make ends meet, with the rising price of the weekly shop a concern for over nine in ten of these people.
“Understandably, only a third of consumers now think of themselves as being in a ‘comfortable’ financial situation. In our recent Kantar Pressure Groups survey, 43 per cent of households described themselves as ‘managing’ while 22 per cent said they were ‘struggling’. Within the growing group of shoppers struggling to make ends meet, the rising price of groceries is of concern to over nine in ten people, making it the second most important issue behind the spiralling cost of energy bills,” McKevitt said.
Despite the squeeze on budgets, the Platinum Jubilee is expected to bring with it bumper grocery sales. Alcohol, soft drinks, barbeque foods, and desserts are all predicted to be particularly popular over the long weekend.
“With a four-day bank holiday weekend on the horizon, we’re expecting people to celebrate with friends and family. Looking back at the Diamond Jubilee in 2012, we saw a 10 per cent boost in supermarket sales during the week leading up to the festivities. We should never underestimate the appetite for a party, especially a royal one,” McKevitt noted.
“Summer refreshments back then were top of the shopping list and both alcohol and soft drink sales shot up. Beer sales rose by 23 per cent, sparkling wine sales more than doubled, and colas grew by 17 per cent. Just like ten years ago, we’d expect barbeques to be fired up across the country and drive demand for anything that goes on the grill. In classic Jubilee style, indulgent desserts, whether bought ready to eat from the shops or made from scratch, are also expected to prove popular this year.
“While we’re all keen to celebrate in style, shoppers will be carefully considering any unnecessary expense and prices are significantly different from the last Jubilee. For example, in 2012 the average amount spent on a bottle of sparkling wine was £5.20 whereas now it’s £7.05.”
Variety store chain Poundland has seen a significant reduction in serious incidents of theft and lesser cases of anti-social behaviour after installation of body cameras, one of its top executives has stated.
Calling body cameras are a "great visual deterrent" Adam Starkey, Investigations Manager at Poundland stated, "Since installation of the body cameras, we have seen a significant reduction in serious incidents.
"Colleagues have commented that the cameras support their confidence in dealing with anti-social behaviour and they feel protected in the working environment."
Having analysed data from the six months before and after installation, the stores where body cameras have been deployed have seen an average of an 11 per cent decrease in incidents reported, specifically violence towards colleagues, whereas stores without the body cameras have seen a significant increase, especially in violent, weaponised crime.
A high number of spotlight stores (high shrinkage outlets) have benefited from a significant decrease in shoplifting or have dropped off the spotlight list entirely.
"As a company we are focused on listening to our colleagues’ safety concerns and to help them with the issues they face in stores. We hold regular listening groups to encourage utilisation and share best practice.
"From an evidential point of view, the footage is of great quality and easy to manage. This gives further reassurance to our teams when we use the footage for successful prosecutions.”
The body cameras have now been deployed in 177 of the highest risk stores across Poundland and Dealz, with teams in several Pepco stores also equipped with the cameras. Stores across England, Scotland, Wales and Northern Ireland were selected based on their incident and shrinkage data.
Poundland is using Motorola Solutions’ VideoManager digital evidence management solution to prepare, store and process video data, including the ability to tag and match body camera videos with CCTV footage and other incident data.
CSE has over 30 years’ experience in providing two-way radio and body camera video solutions. It branded the cameras with bespoke logo labels for each store.
Scottish independent retail chain PGNJ Group has reached a significant milestone in its ongoing support for Glasgow charities, with total donations now exceeding £20,000.
This incredible achievement reflects the dedication and generosity of PGNJ colleagues and customers across its 11 stores, with further locations in development for 2025.
Community lies at the heart of PGNJ Group’s ethos. Through its stores and Nisa’s Making a Difference Locally (MADL) initiative, the retailer has raised over £8,000 last year alone.
Recent funds will directly support vital programs that ensure that every baby, child and young person treated at Scotland's largest children's hospital receives the extra special care they deserve.
The charity provides funding life-changing projects and services for the children and families treated at Scotland's largest children's hospital.
“The Glasgow Children’s Hospital Charity is incredibly close to the hearts of our staff and customers," said Jay Javid, Director of PGNJ Group. "I’m so proud of what we’ve achieved together. Every penny raised in our stores through MADL and other efforts is helping to make a real difference to children and families who need it most. Thank you to everyone who has contributed.”
PGNJ Group has a proud history of giving back through MADL. Recent donations include £1,000 to James Aiton Primary School and contributions of £700 to Glasgow Cash for Kids. These acts of kindness highlight the collective commitment of PGNJ colleagues and customers to supporting their local communities.
Stores raise money through a variety of initiatives, from donation tins at checkouts to the sale of Co-op own brand products in store. This spirit of giving and connection drives the retailer’s success and deepens its bond with the communities it serves.
Kate Carroll, Head of Charity at Nisa, added: “I know how passionate Jay and his staff are about supporting their communities, so I’m delighted to see this generous donation to the Glasgow Children’s Hospital Charity. I’m sure the money will go to some fantastic initiatives to support young people treated at the hospital.”
By reaching this £20,000 milestone, PGNJ Group has not only demonstrated its dedication to Glasgow Children’s Hospital Charity but also reinforced its mission to put community first. As the group expands its presence in 2025, it remains steadfast in its commitment to making a difference locally and supporting causes that resonate with its staff and customers.
Using cash not only affects consumer spending habits but also supports a deep psychological sense of ownership - something rarely experienced with digital transactions, shows a new research exploring how different payment methods influence spending behaviour.
The study, published in Qualitative Market Research in late 2024, reinforce the well-documented advantages of cash, such as its accessibility, resilience, and data privacy.
The study concludes that "when we handle cash, we are not just spending money; we are parting with a piece of ourselves." While digital payments are undoubtedly convenient, the research underscores the vital role cash continues to play in both monetary systems and society.
Cash remains the most inclusive payment method, accessible to everyone, including the elderly, unbanked individuals, and those in rural areas, states the report. With increasing bank closures, access to cash has been under threat.
However, new laws from the Financial Conduct Authority (FCA) regulations introduced in September 2024 ensure continued protection and improvement of cash access for businesses and consumers alike.
During natural disasters, power outages, and cyberattacks, cash serves as a crucial fail-safe. Unlike digital payments, which depend on electricity and internet connectivity, cash transactions remain unaffected, ensuring that businesses can continue operating in critical situations, states the report.
As digital transactions grow, so do concerns over data privacy and fraud risks. Cash payments remain anonymous, providing consumers with peace of mind that their financial activities are not being monitored or exploited.
A 2021 white paper study from cash handling specialists Volumatic highlighted strong consumer demand for payment choice, with many preferring a combination of cash and digital methods. A diverse payment ecosystem strengthens economic stability, allowing banks and businesses to mitigate risks associated with system failures and cyber threats.
Mike Severs, Sales & Marketing Director at Volumatic, said: “With the upcoming rise in National Insurance and the National Living Wage rates, coupled with increasing business costs, we understand the challenges businesses face. Investing in cash handling equipment not only boosts efficiency but also improves financial performance - further proving the enduring value of cash.
“With cash usage on the rise and its benefits extending beyond financial considerations to consumer well-being, businesses must adapt to customer preferences.
"Offering a choice between cash and digital payments is key to meeting customer needs and ensuring a resilient, stable economy.”
For retailers concerned about handling and processing cash, innovative solutions from Volumatic offer seamless and secure management. As experts in cash handling technology, Volumatic provides tailored solutions that enhance efficiency while reducing costs.
Volumatic’s all-in-one cash-handling solution, the CounterCache intelligent (CCi), has helped retail businesses cut cash processing costs by up to 75 per cent. Acting as a secure storage device, forgery detector, and cash counter, the CCi - when paired with CashView Enterprise software - delivers real time reporting and full visibility from POS to bank deposit.
For businesses seeking simpler solutions, Volumatic also offers a range of money-counting scales, friction note counters and secure deposit devices - designed to improve efficiency and security while saving valuable time and resources.
Specialty wholesaler Cotswold Fayre has been paying a hefty amount to combat rising crime and theft on its depots by installing CCTVs and extra staff on the shop floor.
Paul Castle, managing director of Cotswold Fayre, a specialty wholesaler based in Reading, told BBC that it “paid a fortune” to have CCTV cameras installed in its two sites while employing extra staff to reduce theft loss.
Castle told BBC, “I think the independent sector is always going to get hit harder than the multiples, because we don’t have as many security guards and all of the barriers.”
Castle said that to prevent theft, Cotswold Fayre has had to hire extra staff to be on the shop floor.
He explained that while this has stopped some of the stock loss, it has also increased the company’s overheads.
"You either suffer the loss of the product going, or you pay for the extra wages to prevent it going in the first place. The reality of it is, we’ve got no other protection or backing or support from anybody or anything. It’s your wits against that of the thief.”
The cost to businesses is about more than just the value of the lost stock.
Castle said, “If somebody comes in and pinches three bottles of vodka and they’re the only three bottles of vodka I’ve got and I’ve got to wait another week [for more], I lose the sales as well as the product.”
Cotswold Fayre
Cotswold Fayre
Cotswold Fayre supplies as a wholesaler the products of over 400 brands into around 2,000 retail sites. In recent years, it begun to operate its own large scale farm shops, under the Flourish brand, which it uses to showcase the range in its wholesale division.
Its currently supplies to a broad mix of operators from farm shops, which account for 30 per cent of sales, delis, garden centres, convenience stores, which has grown to 13 per cent of sales, department stores, and online retailers, which is now accounts for a hefty 30 per cent of revenues.
Castle's statement comes as an annual crime survey by the British Retail Consortium (BRC) found that in the year to last August, customer theft rose by more than 20 per cent to £2.2 billion, taking the total cost of crime in the retail sector to nearly £4.2 billion, including the cost of crime prevention. Incidents of violence and abuse exceeded 2,000 a day for the first time.
The survey from the BRC found that a third of larger retailers rated the police response to crime on their premises as fair, good or excellent, while majority (61 per cent) considered it poor or very poor.
Diageo, the company behind Smirnoff vodka and Johnnie Walker whiskey, has said US tariffs could damage a recovery in its sales, hitting its tequila portfolio and Canadian whisky in particular.
Debra Crew, the chief executive who took over in June 2023, today (4) said that Diageo had planned for a number of potential scenarios regarding tariffs, but said the new duties announced over the weekend “could very well impact this building momentum".
“In the US, our largest market, the products which would be impacted by the tariffs would mainly be our tequila portfolio, which given geographic origin requirements must be made in Mexico, and also Canadian whisky.
“We are taking a number of actions to mitigate the impact and disruption to our business that tariffs may cause, and we will also continue to engage with the US administration on the broader impact that this will have on everyone supporting the US hospitality industry, including consumers, employees, distributors, restaurants, bars and other retail outlets.”
This could include higher prices, fewer promotions, as well reallocation of investment, inventory and supply chain management.
The warning came as the world’s largest spirits maker, which has almost 30 malt distilleries in Scotland and owns global brands such as Johnnie Walker whisky, Guinness stout, Smirnoff vodka and Captain Morgan rum, revealed that net sales dipped 0.6 per cent to £8.8bn for the six months to December 31, as an increase in organic sales was dragged back by “unfavourable” currency exchange rates.
Crew said, “Our fiscal 2025 first-half results marked a return to growth, delivering organic net sales growth of 1 per cent despite a challenging industry backdrop as consumers continue to navigate through inflationary pressures.
“The confirmation at the weekend of the implementation of tariffs in the US, whilst anticipated, could very well impact this building momentum. It also adds further complexity in our ability to provide updated forward guidance given this is a new and dynamic situation.
Reported operating profit declined 4.9 per cent for the group’s first-half period, Diageo reported.
Diageo's finance chief Nik Jhangiani said today (4) that the company estimates an around £160 million hit to operating profit in its current financial year if US tariffs on Mexico and Canada are implemented in March, about 40 per cent of which it could mitigate before any price impact.