Dutch brewer Heineken said Wednesday its beer sales were up but saw a "challenging and uncertain" economic outlook and couldn't guarantee the same growth for the rest of the year.
Global beer volume sold rose by 4.7 percent in the first quarter of the year compared to the same period in 2023, said Heineken, the world's second-biggest brewer after AB InBev.
The growth was driven by volumes in Asia-Pacific, which enjoyed 9.4 per cent growth, offsetting slower growth in Europe (1.6 per cent).
The group's other brands include Amstel, Sol, Tiger and Birra Moretti.
Heineken chief executive Dolf van den Brink saw an "encouraging" start to 2024, which was boosted by an early Easter holiday.
"We continue to see the economic environment as challenging and uncertain, and will remain agile and focused," he said.
Despite what the firm described as a "solid" start to the year, it warned "we cannot extrapolate the reported top-line growth to the rest of the year."
The brewer left its profit forecasts unchanged for the year, with operating profit predicted at "low-to-high single digits" and net profit lower than that.
Heineken no longer publishes quarterly net profit figures, unveiling these only in half-year or full-year reports.
Its annual report in February showed a drop in profits and beer volumes sold over 2023.
Heineken's 2023 net profit came in at €2.3 billion (£2bn) compared to the €2.7bn it made the year before.
Overall beer sales in 2023 dipped by 4.7 per cent, with 60 per cent of that decline driven by sharp falls in Nigeria and Vietnam, according to the firm.
It said its business last year had been impacted by "unprecedented levels of commodity and energy inflation" and expected the economic environment would remain "a factor of uncertainty" this year as well.
Staffordshire Police are appealing for information following a burglary at an off-licence in Uttoxeter.
The break-in occurred overnight at Bossman Booze, a store located on Market Place. Staff discovered the theft when opening the shop on Thursday morning and contacted the authorities at approximately 9:30 a.m.
The burglars made off with the store’s entire stock of cigarettes, most of its vape products, and a significant quantity of alcohol.
Police have released three images showing two individuals they wish to identify in connection with the crime. Authorities believe a third suspect was also involved in the incident.
Anyone with information about the burglary or who may recognise the individuals in the images is urged to contact Staffordshire Police on 101 quoting incident number 102 of 26 December.
To report anonymously, call Crimestoppers on 0800 555 111.
Nearly half (46 per cent) of Brits prioritised spending on small, affordable, mood-boosting luxuries such as pastries and cosmetics in 2024 though most shoppers were bothered by "double-dip" shrinkflation majorly seen in snacks and chocolates, states a recent industry report, charting out top 10 trends that shaped consumer behaviour last year.
New data from Barclays reveals that essential spending grew just 0.9 per cent in 2024, down from 3.9 per cent last year, as spending on fuel fell while supermarket growth slowed.
The Barclays Consumer Spend report, which combines hundreds of millions of customer transactions with consumer research to provide an in-depth view of UK spending, reveals the top 10 trends that shaped consumer behaviour this year.
'Spendanova' for experience-loving Brits
Brits prioritised spending on memorable experiences in 2024, with the entertainment sector enjoying a 5.8 per cent uplift. Those who spent on entertainment in 2024 each spent £343 on average.
Spending on live shows and concerts increased 6.7 per cent thanks to ticket sales and attendance at major musical events such as The Eras Tour, Sabrina Carpenter, Coldplay World Tour, and Oasis’s reunion.
Treatonomics and the ‘lipstick effect’
Cutbacks continued for countless consumers, but many adopted a “treat yourself” attitude in 2024. Nearly half (46 per cent) of Brits say they prioritise spending on small, affordable, mood-boosting luxuries such as pastries and cosmetics, even while tightening budgets.
Among this group, baked goods were a particularly popular ‘pick-me-up’, chosen by 43 per cent at an average monthly spend of £22 each, with crookies and pistachio desserts among the year’s top trending treats.
Demand for little luxuries also boosted pharmacy, health and beauty retailers, up 7.1 per cent, further demonstrating the impact of the "lipstick effect", where shoppers prioritise cosmetics purchases, even when limited spending. ‘Beauty spenders’ splashed out £291 each on average in 2024.
Double-dip shrinkflation
Shrinkflation emerged as one of supermarket shoppers’ top scourges in 2023, while this year saw ‘double-dip’ shrinkflation bite. Two thirds (64 per cent) of cost-conscious Brits noticed ‘double-dip’ shrinkflation in 2024, where products go through two or more rounds of size reductions without a corresponding drop in price.
According to this group, the five most cited products hit by ‘double-dip shrinkflation’ were chocolate (54 per cent), crisps (39 per cent), packs of biscuits (34 per cent), snack bars (32 per cent) and sweets (32 per cent).
Brits find creative ways to save
Consumer confidence in household finances showed tentative signs of recovery this year, reaching an average of 69 per cent, up from 64 per cent on average in 2023. Brits took control over their finances and embraced new ways to save; almost a quarter (23 per cent) say they have participated in or would consider participating in a “no-spend” challenge, which involves refraining from making non-essential purchases, such as takeaways, coffees and clothes.
Almost half (45 per cent) said they were cooking more at home to save money, while setting clearly defined spending goals (such as saving for a holiday or building an emergency fund) and planning expenses in advance also proved to be popular.
Television thrives
Demand for digital content soared in 2024, emerging as the year’s strongest performing category, up 13.2 per cent – nearly twice the 7.3 per cent increase seen in 2023.
“Streamflation”, the rising price of streaming subscriptions, also took effect; 59 % of Brits expressed concern about their digital subscriptions becoming more costly. Despite this, only 27% of those cutting down their discretionary spending said that they would reduce their spending on the category.
Brits continue to pull up a bar stool
Brits continued to flock to bars, pubs and clubs in 2024, as the sector recorded a modest 3.6 per cent year-on-year increase, fuelled by a summer of sport and a desire for festive socialising, with Brits that ventured to the pub spending £344 on average each throughout 2024. Growth at pubs outperformed restaurants in 2024, which were up just 1.7% in comparison, suggesting Brits opted for more casual, relaxed socialising in the last year.
Grocery Slowdown
Growth in supermarket spending slowed to 1.3 per cent, down from 6.5 per cent in 2023.
In a year of determined budgeting, cost-conscious shoppers continued to look out for loyalty scheme discounts and supermarket deals. Encouragingly, Barclays Consumer Confidence data found over a third (36 per cent) of shoppers have noticed food prices rising at a slower rate in recent months.
Easing pressure on household finances
There was welcome relief for households as concerns about inflation and the cost of energy bills both began to ease at the midway point of the year.
Brits take to the skies
Travel sector spending stayed strong in 2024, up 6.9 per cent, but lagged behind 2023, when growth reached 15.2 per cent. Holidaymakers spent £1,117 on average each on travel, and travel agents (7.9 per cent) and airlines (7.5 per cent) both saw significant uplifts in the period.
Homeowners choose sustainability over style
Spending on home improvements & DIY dropped -7.3 per cent year-on-year, while furniture stores also recorded a -2.2 per cent fall, indicating that Brits have been making fewer home décor purchases, instead favouring experience-led categories.
Whilst energy bills remained below 2023 levels, the energy price cap rise and colder weather kept home heating on the agenda. A quarter of homeowners reported making energy efficiency improvements to their home in 2024. Of those making changes, over half (52 per cent) are seeking to reduce long-term energy use and a fifth hope to increase the value of their property.
Karen Johnson, head of retail at Barclays, said, “2024 demonstrated Brits’ strong appetite for experiences very clearly, spending selectively elsewhere in order to find room in their budgets for the moments and treats that the most matter to them.
“From The Eras Tour to the much-anticipated Oasis reunion; blockbusters at the cinema to quality content on the couch; pastries to lipsticks and planning trips abroad, Brits collectively said ‘yes’ to joy in their spending, even against a backdrop of rising bills and living costs.
“This conscious consumerism will continue to shape spending in the new year, with entertainment likely to maintain its momentum, as Brits continue to embrace their ‘new essentials’.”
Collect+, the in-store parcel service from PayPoint, has revealed a resident in Hatfield, Hertfordshire became the first person in the UK to return a potentially unwanted Christmas present.
In the early hours of Christmas Day at 7.06am, the first parcel was returned to a Collect+ store in Hatfield. The next return was made in Batley at 7.17am. The Collect+ network managed more than 6,141,981 parcels as of 27 December.
On Christmas Day itself, most returns took place in Birmingham where 50 people sent back parcels. This was followed by Redbridge, with 47 people returning parcels, and Manchester, with 44 people returning parcels on the day. In total, 1,738 people used the Collect+ service at their local convenience store to make a return on Christmas Day.
“The festive period is a whirlwind of activity for our retailers. The surge in online shopping leads to an influx of deliveries, especially with many late shoppers looking to secure the secure last-minute delivery slots. However, it's clear that not every gift hits the mark, so while some people are waking up in the festive spirit, others are making early morning dashes to their local convenience store to return unwanted presents that weren’t quite right,” Nick Williams, director of parcel services at PayPoint, said.
“Our retailers are conveniently positioned - and often the only retailer open - on Christmas Day acting as the perfect solution for that last minute forgotten item for the roast or returning the duplicate or unwanted gift. We understand that returns are just as much a part of the holiday tradition as the purchases themselves and why our network of retailers are available around the clock meaning that whenever you need to process a return, there will be a store close by for you."
The data comes from Collect+, the largest carrier agnostic parcel network in the UK of over 13,500 local stores, working with leading brands like Amazon, eBay, Yodel, DPD, DHL, Royal Mail and Parcel2Go.
Swiftest Christmas Day Returns Top 10
07.06am, Hatfield
7.17am, Batley
7.30am, Colchester
7.52am, Westcliff-on-Sea
8.06am, Bracknell
8.09am, Manchester
8.18am, Birmingham
8.23am, Shrewsbury
8.34am, Birmingham
8.56am, Bexhill-on-Sea
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For the second year running, Lincolnshire Co-op’s Coningsby Food Store donated over 100 toys to Barnardo's
Hundreds of vulnerable people from communities in Lincolnshire and the surrounding area have felt the magic of Christmas this year, thanks to Lincolnshire Co-op’s Secret Santa scheme.
The campaign aimed to inspire the gift of giving and lift community spirit over Christmas by making it easy for people to donate to 72 different charities helping those struggling to provide for themselves and their families.
The co-operative encouraged three means of donating - bringing a food bank item into a food store, a toiletry and sanitary item into a pharmacy or a toy into a travel branch. Each food store, pharmacy and travel branch had a donation drop-off point, linked to a local charity to collect.
The last donations are still coming in for food banks and toiletry and sanitary banks and it’s believed to be an incredibly successful appeal, with thousands of items already donated. 3,345 presents have already been gifted to 14 toy banks.
Photo: Lincolnshire Co-op
The society held a variety of donation drives to further raise funds including a food bank drive at Lincoln City Football Club, and a food, hygiene and toy drive at the Annual Members’ Meeting at The Lincolnshire Showground.
60 Lincolnshire Co-op colleagues also dedicated countless community hours to wrap gifts donated to Travel’s Toy Bank.
For the second year running, the team at the society’s Coningsby Food Store also donated over 100 toys to Barnardo's.
Emma Relton, Coningsby Food Store manager, realised there was an opportunity to support those in need at Christmas and suggested they could all donate a gift.
The team also support Coningsby and Tattershall Lions with their toy drive by wrapping donations, ready for countless vulnerable children and young adults to wake up to on Christmas morning.
“The generous response from my team has been so overwhelming and it brings me a huge sense of pride that everyone’s so committed to supporting their community; they all make me smile every day,” Relton said.
“There’s no better time to spread joy than during the festive season, and I hope we have inspired others to spread the magic of Christmas.”
Lincolnshire Co-op pharmacy in SwinesheadPhoto: Lincolnshire Co-op
Haven offers support and free housing to victims of domestic abuse, including toiletry hampers to help victims feel safe and secure upon arrival.
Chloe Waters, funding and communications manager at Haven Domestic Abuse Service, said: “On behalf of everyone at Haven, I would like to say a heartfelt thank you to those who have donated towards the Secret Santa campaign in Lincolnshire Co-op pharmacies.
“Every donation will make a huge difference over Christmas to the families we are supporting, especially when providing them with toiletry hampers upon arrival to our refuge.”
Grantham Food Bank linked with Lincolnshire Co-op’s Grantham food stores, Springfield Road and Barrowby, provides supplies for people in need and saw a 12 per cent increase in the meals it provided from 2023 to 2024.
“Many of our clients struggle to put food on the table in normal times and they feel even more pressure at Christmas, as well as buying presents and treats,” Dorothy Gaughan, co-ordinator at Grantham Foodbank, said.
“Every donation made is gratefully received and, thanks to Lincolnshire Co-op, we can further support people in crisis.”
Photo: Lincolnshire Co-op
Bridge Church in Lincoln, supported by Lincolnshire Co-op’s Lincoln travel branches on Tritton Road and at the Carlton Centre, has hosted its Christmas Sack Project since 2007 which supports local vulnerable families by providing toys and gifts.
Emma Kinsey, community aid project lead at Bridge Church in Lincoln, said: “The support and encouragement from Lincolnshire Co-op has been a huge blessing to us. Our Christmas Sacks project gets bigger year by year, and it’s incredible to see the city of Lincoln come together at its most vulnerable time.
“Thanks to the colleagues and customers of Lincolnshire Co-op Travel, every gift will support and bring joy to so many families, and there will be some very happy children waking up on Christmas morning with huge smiles and beautiful gifts.”
Sam Turner, community manager at Lincolnshire Co-op, said: “It has been wonderful yet emotional to see the generous response from our communities, and how everyone can come together to help those in need provide for their families over Christmas.
“Thank you to everyone who has made a donation, to our colleagues and volunteers for using their own time to help wrap presents, and to our outlets for providing drop-off points.”
Justin Madders, the minister for employment rights, competition and markets, has written to the Association of Convenience Stores (ACS) recognising the challenges faced by the convenience sector and pledging to collaborate with its members when implementing upcoming legislation introduced by the Employment Rights Bill.
Key reforms include making flexible working the default, introducing a new right to bereavement leave, enabling day-one access to paternity and unpaid parental leave, and strengthening protections for pregnant women and new mothers. The bill also addresses zero-hours contracts, granting workers on such arrangements the right to request more predictable hours and receive reasonable shift notices.
In his letter, the minister recognised convenience colleagues as essential workers who provide local, secure, and flexible work, and praised the good record of ACS members providing secure permanent contracts and giving good notice for shifts. As highlighted by the ACS Local Shop Report 2024, the convenience sector provides local, flexible and secure employment for around 445,000 people and this year generated £9bn in tax income for the Treasury.
“We recognise the challenges that convenience stores are facing – from rising operational costs to pressures of inflation – and so we are determined to ensure that our legislation is introduced pragmatically, working with businesses like yours, so that the implementation of these changes can be managed constructively,” Madders wrote.
“Businesses will not be expected to make changes overnight. There will be proper, thorough consultation on key details and, with the majority of reforms not expected to take effect earlier than 2026, we will ensure sufficient time to adapt to changes.”
He invited the ACS and its members to work in partnership with the government to help ensure the reforms “get the right balance and put the principles we all share into practice.”
James Lowman, ACS chief executive, welcomed the government’s collaborative stance.
“We welcome the minister's commitment to striking a balance with the Employment Rights Bill so that our members can continue to invest in creating jobs and offering services to the communities they serve. Our sector epitomises the principles of good work, creating local, secure, flexible jobs in communities through the UK,” Lowman said.
“Separate to these reforms, the cost of employing people has increased significantly through National Living Wage and National Insurance Contribution rises, so the implementation of new employment law needs to be light-touch and pragmatic.”
Earlier this month, ACS gave evidence to the Rates Bill Committee on the benefit of separate, lower multiplier for retailers, which would help retailers invest in their business.