Skip to content
Search
AI Powered
Latest Stories

Assaulting shopworkers to be made standalone offence

Attacks on shop workers
Photo: iStock
Getty Images/iStockphoto

Assaulting a shop worker will be made a separate criminal offence in England and Wales as part of a government response to a wave of retail.

The measures announced today (10) by the Prime Minister Rishi Sunak include assaulting a retail worker to be made a standalone criminal offence, serial offenders to be required to be wear electronic tags to monitor their activities along with a pilot of new community sentencing measures to tackle prolific shop theft offenders.


An investment of £55m over the next four years in facial recognition technology to help identify and catch offenders has also been announced.

Ministers had previously ruled out legislating to create a new offence, saying in response to a parliamentary petition in October they did not think it was “required or will be most effective”.

Rishi Sunak, however, announced today (10) that his government would be amending its Criminal Justice Bill to bring in the new offence.

Prime Minister Rishi Sunak said, “I am sending a message to those criminals - whether they are serious organised criminal gangs, repeat offenders or opportunistic thieves – who think they can get away with stealing from these local businesses or abusing shopworkers, enough is enough.

“Our local shops are the lifeblood of our communities, and they must be free to trade without the threat of crime or abuse.”

Figures from the 2024 ACS Crime Report show that retailers have recorded over 600 incidents of theft an hour over the last year, along with around 76,000 incidents of violence in local shops.

Retailers are doing what they can to fight back by investing in crime prevention and detection measures, with £339m spent over the last year in areas like CCTV, security staff, intruder alarms and internal communication systems. Taken together, the cost of crime and the cost of investing in fighting crime results in a 10p ‘crime tax’ on every transaction that takes place in every store across the UK.

Home Secretary James Cleverly said, “There is quite simply no excuse for threatening behaviour or stealing – which can run other people’s livelihoods into the ground, while being traumatic for workers. To turn a blind eye to retail crime shakes the foundations of law and order which protect our society and that is unacceptable. We are enhancing our plan and doubling down on the zero-tolerance approach needed to fight back.

“The number of offenders being charged for these crimes is increasing and while I want to see more people face consequences for their actions, our plan is designed to help put a stop to these crimes happening in the first place.”

Association of Convenience Stores (ACS) has welcomed the announcement of a series of measures aimed at supporting retailers and their colleagues in the battle against violent crime and repeat offending.

ACS chief executive James Lowman said: “We strongly welcome this package of measures which sends a clear message to local shops that retail crime will be taken seriously by the police and the wider justice system. Our members face theft, violence and abuse on a daily basis, with over five million incidents of theft recorded over the last year alone along with over 76,000 incidents of violence. Nobody should have to come to work and face what retailers and their colleagues have faced over the last year.

“The creation of a standalone offence for assaulting a shopworker is an important step forward, but it must be backed by a joined-up approach from local forces, Police and Crime Commissioners and central Government to ensure that when a crime is reported by a retailer, it is followed up properly and those responsible are taken out of the cycle of reoffending.”

The move to create a separate offence follows a long-running campaign from major retailers and Conservative backbencher Matt Vickers amid rising violence against retail workers.

Over the past six months, more than 47,000 people have signed a petition calling for the creation of a separate offence of assaulting a retail worker.

More for you

Scott Gray

Scott Gray

JDE Peet’s CFO steps down

Leading pure-play coffee and tea company JDE Peet’s said its chief financial officer (CFO) Scott Gray has decided to step down to be reunited with his family in the US.

JDE Peet’s added that it has appointed a new CFO, but will announce further details regarding the incoming CFO on 26 February 26, when the company publishes its FY 2024 results, in agreement with the incoming CFO’s current employer.

Keep ReadingShow less
Deposit Return Scheme plans advance in Parliament despite supermarkets' plea

Deposit Return Scheme plans advance in Parliament despite supermarkets' plea

MPs have voted to approve plans to introduce a Deposit Return Scheme (DRS) in England and Northern Ireland in October 2027.

The materials that will be included in the scheme will be single use plastic (PET) and metal drinks containers. Glass will not be part of the scheme.

Keep ReadingShow less
Doug Gurr

Doug Gurr

Former Amazon UK boss named chair of competition watchdog

The UK government has appointed a former top executive at online titan Amazon to be the interim chair of the country's competition regulator, hoping the appointment will help drive economic growth.

While competition watchdogs around the world are heavily focused on probing technology giants, Britain's Labour government believes too much regulation is hampering growth.

Keep ReadingShow less
Allwyn applauds retailers for record rate in mystery shopper age check

Allwyn applauds retailers for record rate in mystery shopper age check

National Lottery retailers are correctly asking for ID as proof of age at the highest rate since National Lottery mystery shopping visits started more than two decades ago, Allwyn stated today (22).

As part of its new Operation Guardian programme, Allwyn organised over 8,200 mystery shopper visits in 2024 to check retailers were challenging players who appeared under the age of 18. The final results show that a record-breaking 92.3 per cent of National Lottery retailers correctly asked for ID as proof of age on their first visit.

Keep ReadingShow less
Waitrose brings back free coffee

(Photo by ADRIAN DENNIS/AFP via Getty Images)

Waitrose brings back free coffee

In its recent effort in the battle for the middle-class grocery shopper, supermarket Waitrose is once again is bringing back free hot

coffee to entice shoppers into its stores.

After outrage over the withdrawal of the offer during the pandemic, the company told the 9 million members on its My Waitrose loyalty scheme that they would again be entitled to a complimentary americano, cappuccino, latte or tea once a day regardless of whether they bought anything – as long as they have their own reusable cup.

Keep ReadingShow less