Skip to content
Search
AI Powered
Latest Stories

IGD and MBS: industry drives progress on inclusion, diversity

Inclusion and Diversity in Consumer Goods
iStock image
Getty Images/iStockphoto

The food and consumer goods industry has continued to prioritise creating an inclusive and diverse workforce, despite the hugely challenging backdrop of the last two years, according to the latest research from IGD and MBS.

With its ambition to create a more inclusive workforce across the food and consumer goods industry, IGD has partnered with recruitment specialist MBS to conduct extensive research into the status of inclusion and diversity in the industry, benchmarking progress since 2019 in a new report, Inclusion and Diversity in Consumer Goods and Grocery.


The latest research, drawn from a survey of more than 200 businesses and conversations with more than 100 Chairs, CEOs and HR Directors in the food and consumer goods industry, shows that gender and ethnic diversity has improved across all leadership levels – board, executive committee and direct reports to the executive committee.

Susan Barratt, CEO IGD, says: “Creating an inclusive working environment plays a fundamental role in attracting great people to work in food and consumer goods, retaining and developing our workforce and ensuring our industry continues to thrive. I’m delighted that our industry has continued to prioritise inclusion and diversity during what has been an incredibly tough couple of years. What’s more, this focus is no longer the preserve of our industry’s bigger businesses; we’re now seeing organisations of all sizes prioritising and making great progress in this area.”

Key findings include:

  • There are more women in senior positions in the sector across all three leadership levels, while 60 per cent of companies have improved female representation in at least at one leadership level
  • There has been a significant jump in the proportion of ethnic minority directors at non-executive board level, while 60 per cent of companies have improved ethnic minority representation in at least one leadership level
  • More than a third (36 per cent) of companies reported having at least one openly LGBTQ+ leader at executive committee or direct reports level, compared to 27 per cent two years ago
  • More than a quarter (28 per cent) of companies have at least one physically disabled leader at executive committee or direct reports level, compared with 15 per cent in 2019
  • Inclusion and diversity have been baked into long-term business strategy and culture. In 2019, more than half (55 per cent) of companies had no coordinated inclusion and diversity strategy – in 2021, more than three-quarters (77 per cent) of businesses now have a formal strategy to increase representation and foster inclusion.

“Consumer goods and grocery businesses can be proud of the meaningful and broad-based progress that has been made in the sector since 2019," said Huw Llewellyn-Waters, Director, Consumer Goods practice at MBS. "Fostering diverse workforces and inclusive environments is not only right morally; it is a commercial imperative, especially in an industry serving such a varied customer base. New generations of consumers and employees are voting with their feet, and businesses that fail to prioritise inclusion and diversity risk being outrun by more forward-thinking competitors."

Susan Barratt added: “I’m amazed by the energy, commitment and progress of the companies we surveyed. There is more to be done, but the fact we can continue to make progress in such a tough environment bodes well for the future, demonstrating that fostering an inclusive and diverse workforce is now embedded into our industry’s way of thinking.”

This year, IGD has kicked off a reverse mentoring programme to support leaders to champion inclusion. The programme has created a safe and collaborative space for leaders to hear the lived-in experiences of those from under-represented groups, and support companies to drive positive cultural change. Next year, the organisation is increasing the programme at scale. Visit here to find out more and get involved.

Download the latest IGD-MBS benchmarking data and industry case studies here.

More for you

Scott Gray

Scott Gray

JDE Peet’s CFO steps down

Leading pure-play coffee and tea company JDE Peet’s said its chief financial officer (CFO) Scott Gray has decided to step down to be reunited with his family in the US.

JDE Peet’s added that it has appointed a new CFO, but will announce further details regarding the incoming CFO on 26 February 26, when the company publishes its FY 2024 results, in agreement with the incoming CFO’s current employer.

Keep ReadingShow less
Deposit Return Scheme plans advance in Parliament despite supermarkets' plea

Deposit Return Scheme plans advance in Parliament despite supermarkets' plea

MPs have voted to approve plans to introduce a Deposit Return Scheme (DRS) in England and Northern Ireland in October 2027.

The materials that will be included in the scheme will be single use plastic (PET) and metal drinks containers. Glass will not be part of the scheme.

Keep ReadingShow less
Doug Gurr

Doug Gurr

Former Amazon UK boss named chair of competition watchdog

The UK government has appointed a former top executive at online titan Amazon to be the interim chair of the country's competition regulator, hoping the appointment will help drive economic growth.

While competition watchdogs around the world are heavily focused on probing technology giants, Britain's Labour government believes too much regulation is hampering growth.

Keep ReadingShow less
Allwyn applauds retailers for record rate in mystery shopper age check

Allwyn applauds retailers for record rate in mystery shopper age check

National Lottery retailers are correctly asking for ID as proof of age at the highest rate since National Lottery mystery shopping visits started more than two decades ago, Allwyn stated today (22).

As part of its new Operation Guardian programme, Allwyn organised over 8,200 mystery shopper visits in 2024 to check retailers were challenging players who appeared under the age of 18. The final results show that a record-breaking 92.3 per cent of National Lottery retailers correctly asked for ID as proof of age on their first visit.

Keep ReadingShow less
Waitrose brings back free coffee

(Photo by ADRIAN DENNIS/AFP via Getty Images)

Waitrose brings back free coffee

In its recent effort in the battle for the middle-class grocery shopper, supermarket Waitrose is once again is bringing back free hot

coffee to entice shoppers into its stores.

After outrage over the withdrawal of the offer during the pandemic, the company told the 9 million members on its My Waitrose loyalty scheme that they would again be entitled to a complimentary americano, cappuccino, latte or tea once a day regardless of whether they bought anything – as long as they have their own reusable cup.

Keep ReadingShow less