Skip to content
Search
AI Powered
Latest Stories

IGD unveils five global retail trends for 2022

Global insight provider IGD has published its predictions for the global retail trends that are set to shape the international food and consumer goods industry in 2022.

The new report outlines five key trends to help retailers and suppliers navigate the ongoing challenges brought about by COVID-19 and plan for the year ahead.


“2021 was a year of ongoing disruption and adaptation for the food and consumer goods industry as we saw ever changing government policies, economic challenges and supply chain disruption, along with shopper behaviour changes," said Toby Pickard, Head of Innovation and Future Retail Insight at IGD.

“The continuation of COVID-19 has significantly accelerated digital transformation and refocused sustainability concerns for shoppers and businesses alike. Using our in-depth retailer and shopper knowledge we have predicted what strategic priorities will be key to businesses this year.”

IGD’s five global retail trends for 2022:

1. Dealing with Disruption

Businesses became masters of uncertainty in 2021. Looking ahead to this year agility, flexibility and resilience will need to remain the cornerstones of retail operating strategies, particularly due to the emergence of new variants, supply chain challenges, labour issues and cost inflation.

2. Physical fights back

Retailers will need to adopt a range of tactics to generate shopper footfall in the short-term and develop strategies to use space in new ways over the longer-term in their physical stores. Five themes in particular will shape the physical store of the future: experiential and exciting, digitally enabled, highly efficient, omnichannel native and naturally sustainable.

3. Quick commerce evolution

The quick commerce space is evolving rapidly and becoming crowded, with many pure plays launching over the last 12 months. While this creates opportunities to reach new customers and serve new missions, IGD expects to see consolidation in the market over the next year.

4. Restoration retail

Shoppers expect our industry to lead on key sustainability issues. Retailers will continue to implement solutions to reduce packaging, specifically plastic packaging and food waste. They will progress with strategies to reduce their operating and supply chain environmental impact.

5. Powering up profitability

Retailers will experiment with technology to enhance their operations and drive profitability. Successful retailers will introduce digital technologies that have a low capital investment and are easy to update and rollout at scale.

Suppliers and retailers in Europe are invited to join a free IGD webinar on 10 February (11am CET/10am GMT) to hear more about the must-see stores and 2022 trends that are shaping the market.

Register here for the event and a free preview presentation.

More for you

Scott Gray

Scott Gray

JDE Peet’s CFO steps down

Leading pure-play coffee and tea company JDE Peet’s said its chief financial officer (CFO) Scott Gray has decided to step down to be reunited with his family in the US.

JDE Peet’s added that it has appointed a new CFO, but will announce further details regarding the incoming CFO on 26 February 26, when the company publishes its FY 2024 results, in agreement with the incoming CFO’s current employer.

Keep ReadingShow less
Deposit Return Scheme plans advance in Parliament despite supermarkets' plea

Deposit Return Scheme plans advance in Parliament despite supermarkets' plea

MPs have voted to approve plans to introduce a Deposit Return Scheme (DRS) in England and Northern Ireland in October 2027.

The materials that will be included in the scheme will be single use plastic (PET) and metal drinks containers. Glass will not be part of the scheme.

Keep ReadingShow less
Doug Gurr

Doug Gurr

Former Amazon UK boss named chair of competition watchdog

The UK government has appointed a former top executive at online titan Amazon to be the interim chair of the country's competition regulator, hoping the appointment will help drive economic growth.

While competition watchdogs around the world are heavily focused on probing technology giants, Britain's Labour government believes too much regulation is hampering growth.

Keep ReadingShow less
Allwyn applauds retailers for record rate in mystery shopper age check

Allwyn applauds retailers for record rate in mystery shopper age check

National Lottery retailers are correctly asking for ID as proof of age at the highest rate since National Lottery mystery shopping visits started more than two decades ago, Allwyn stated today (22).

As part of its new Operation Guardian programme, Allwyn organised over 8,200 mystery shopper visits in 2024 to check retailers were challenging players who appeared under the age of 18. The final results show that a record-breaking 92.3 per cent of National Lottery retailers correctly asked for ID as proof of age on their first visit.

Keep ReadingShow less
Waitrose brings back free coffee

(Photo by ADRIAN DENNIS/AFP via Getty Images)

Waitrose brings back free coffee

In its recent effort in the battle for the middle-class grocery shopper, supermarket Waitrose is once again is bringing back free hot

coffee to entice shoppers into its stores.

After outrage over the withdrawal of the offer during the pandemic, the company told the 9 million members on its My Waitrose loyalty scheme that they would again be entitled to a complimentary americano, cappuccino, latte or tea once a day regardless of whether they bought anything – as long as they have their own reusable cup.

Keep ReadingShow less