Prime minister Rishi Sunak’s policy to introduce a phased generational smoking ban (if it comes into effect) will have profound consequences and long-term deep impact on retailers who will be piled with confusing legal hassles, Asian Trader has learnt. While the responsibility of the ban’s implementation will seemingly fall on retailers, the tobacco market on the other hand is also feared to further fall into the hands of organised criminal gangs.
Under the Tobacco and Vapes Bill introduced on March 20, children turning 15 this year or younger will never legally be sold tobacco. The government states that this policy will ensure that future generations are protected from the harmful impacts of smoking and thus saving thousands of lives as well as billions of NHS’ pounds.
Superficially, the bill sounds like a simple plan, but it has confusing layers. It is feared that it will prove to be a challenge to implement by convenience stores, otherwise whose major share of footfall and sales come from this product line.
Under this plan, anyone born on or after Jan 1 2009 will never legally be able to buy tobacco. This means that after Jan 1 2027, the minimum legal age of buying buy tobacco will change to 19-years’ old (on or after 1 January 2028); 20-years’ old (on or after 1 January 2029); 21-years’ old (on or after 1 January 2030) and so on, with the minimum age increasing with every passing year until it applies to the whole population.
Sound confusing? If not, then picture a time few years down the line when a retailer and his staff will be held responsible if he is not able to prohibit sales to 36-year-olds while granting the same to 37-year-olds.
Tobacco Manufacturers' Association (TMA) has labeled generational smoking ban as “unworkable, illiberal and unenforceable”.
In response to the publication of the Tobacco & Vapes Bill, Rupert Lewis, Director of the TMA, said, “Sunak’s policy to introduce a phased generational smoking ban will have profound consequences for consumers, retailers and local communities across the UK”.
Leading tobacco company JTI UK has also expressed extreme disappointment over the Tobacco and Vapes Bill.
Sarah Connor, Communications Director at JTI UK, told Asian Trader, “We are disappointed by the proposals made in the Tobacco and Vapes Bill. A generational ban takes away the right of adult consumers to make their own choices solely based on their year of birth and sets a worrying precedent for this type of discriminatory approach to other products.
Sarah Connor, Communications Director at JTI
“JTI is committed to the concept of informed choice across the spectrum of conventional tobacco products and alternative nicotine products such as vaping products, heated tobacco products and nicotine pouches. Providing adult consumers with a choice of products, including those that have the potential to reduce the risks associated with smoking, is surely a more rational approach than an unproven concept of a generational ban.”
Connor further added that similar proposals were considered but discontinued in Singapore, which has chosen to await more evidence, and Malaysia, which has concluded that it would be unconstitutional.
In New Zealand, which passed a similar law earlier in 2023, the new Government will now repeal the policy before its implementation.
The bill also talks about introducing new powers to restrict vape flavours and packaging as well as their placement in the stores. Additionally and separately, the government is committed to outrightly ban the sale and supply of disposable vapes from April 2025. But that’s a discussion for another day.
Impact on Retailers
Under the bill, enforcement officers’ powers will also be strengthened with ‘on the spot fines’ of £100 to uphold the new laws. This builds on a maximum £2,500 fine that local authorities can already impose.
Clearly, the onus of making the UK “smokefree” seems to be falling entirely and solely on the shoulders of retailers.
Every year, the ‘proof of age’ requirements will change and the only way for retailers to ensure that they are not breaking the law will be to check and scrutinise the photographic ID card with every purchase, keeping in mind the year factor.
A situation like this presents a perfect ground for conflict for retailers who are otherwise already reeling under record crime rates and abuse levels, as reflected by wider industry reports.
The British Retail Consortium’s most recent annual Crime Survey, published in February 2024, found that UK retailers now suffer more than 1,300 incidents of violence and verbal abuse every day – compared to 870 incidents recorded last year and a huge 180 per cent increase from 450 incidents a day in 2019-20.
The Scottish Grocers’ Federation reported that “over half of reported daily incidents of abuse against staff were connected to refusing a sale or when asking for proof of age”.
The 2024 Crime Report by Association of Convenience Stores (ACS), released in early March revealed that an overwhelming majority (87 per cent) of people working in convenience stores have faced verbal abuse over the last year. The same report ranked "enforcing the law on age restricted sales” as top triggers for abuse. Sadly, the reality is that overstretched police force is somewhere seems to be failing to combat retail crime.
A generational smoking ban will further require retailers to decline sales to fully-grown adults (who can otherwise buy alcohol!) who cannot present satisfactory photographic ID.
iStock image
Slamming the bill, Lewis from TMA sais, “Fast forward a few years and a phased generational smoking ban will see retailers having to differentiate between 28-year-olds and 29-year-olds when selling tobacco. This is not common sense!
“The introduction of a phased generational ban will lead to an escalation in more threatening anti-social behaviour towards retailers, as the weight of responsibility for enforcement will fall entirely on the shoulders of shopkeepers and their staff.
“The New Zealand government has seen sense and repealed a ‘generational ban’ before it was implemented, and the UK government would be wise to adopt a similar approach, because the repercussions of introducing a ‘tobacco prohibition law’ will be long-lasting and felt by communities across the UK for years to come,” he told Asian Trader.
Elaborating on the impact, Connor from JTI called the proposed generational ban “a deeply impractical law for retailers”.
“This will mean that by 2037, 28-year-oldswon’t be able to buy tobacco products, but 29-year-olds will. Retailers will be expected to distinguish this difference in age when deciding whom to sell tobacco products to,” she told Asian Trader.
Referring to asking ID for age verification as leading common triggers for abuse, Connor added, “Having spoken to retailers, we know that many are worried that the proposed ban would lead to an increase in threatening or violent behaviour towards them.”
A JTI survey found that 55 per cent of retailers are worried that the proposed changes will make ID checks more complicated for their staff, with 58 per cent stating it will impact staff training specifically around underage sales.
Illegal Trade
A major yet obvious repercussion clear in sight here is the rise in illegal trade and underground market.
JTI’s survey also supports this view.
Connor told Asian Trader, “Over two-thirds (67 per cent) of the retailers told us that the generational tobacco ban would likely lead to an increase in illicit tobacco activity, and there is concern within the industry that illegal products will become more prevalent, damaging sales for the majority of hard-working retailers."
TMA also points out that prohibition of legal products always has dangerous side effects and opens the door to criminal gangs to sell illegal products, as was seen in South Africa in 2020, following a temporary ban on tobacco products during the COVID lockdown.
Criminals were ready to fill the gap, and 93 per cent of smokers in South Africa bought tobacco from criminals through the lockdown.
Lewis from TMA stated, “As a policy, it is unworkable, illiberal and unenforceable, and risks pushing an even larger share of the UK’s tobacco market underground – with every passing year – into the hands of the organised crime gangs that spread violence and disorder up and down our country.”
Noteworthy here is that illegal trade of cigarettes and tobacco products is not new in the country. The trade, its logistics and supply chain exist and is flourishing already, as reflected by regular media and councils’ reports. Such a ban will only further boost underground trade.
Smuggled tobacco already costs law-abiding retailers thousands of pounds as smokers switch to cheaper, un-taxed and un-regulated illegal products, pointed out TMA. A generational ban will hand more and more of the UK tobacco market to criminals every year.
To smoke or not to smoke
This proposed generational smoking ban is now a burning political issue and seems to be dividing Tories.
Greg Smith, a Tory backbencher, said the extra powers for councils to issue fines risk irking core small businesses.
“I would anticipate there will be a significant bite-back. There could be upwards of 80 MPs on the Conservative benches opposing this.”
If a Tory rebellion grows, the bill may rely on support from Labour to pass. Labour, on the other hand, is calling Sunak’s generational ban “a gimmick”.
“No thought appears to have been given to the pressure this places on retailers, who will be asked to determine not whether someone is an adult, but whether they were born after 2009, a moving target as time goes on,” states Labour.
Democratic Unionist Party MP Ian Paisley Jr, also the Vice Chair of the All-Party Parliamentary Group for Retail Crime, Safe and Sustainable High Streets, feels that generational ban will put shopkeepers at risk.
Tobacco makers, meanwhile, are calling on retailers to raise their voice while there is still time.
Lewis said, “As the bill is debated in Parliament, there is still time for retailers to take action and ensure their voices are heard. The best way to do this is for retailers to contact their local MP to express any concerns they may have around the bill. Whilst this isn’t impacting them directly today, the proposed ban will have serious repercussions in the years to come, so it is incredibly important retailers have their say now and speak to their local MP.”
Retailers can easily find their MP using the ‘Find Your MP’ site and can share an email or letter expressing their opinions directly.
There are plenty of laws today that can be used to restrict access to tobacco and other nicotine products by youth. All seem to be characterised by lack of enforcement. It will surely not help to pile the legislation with this recent phased generational ban on tobacco, a confusing policy that is expected to impact retailers badly.
The Post Office and DPD have on Thursday announced an expansion of their partnership with international delivery services.
Following a successful trial at 300 post offices, customers wanting to send parcels abroad can now choose from ‘DPD Classic’, ‘DPD Direct Lite’ and ‘DPD Air Classic & Air Express’ services. The international delivery services are now available at 4,100 post offices across the UK.
The Post Office and DPD partnership began in 2021 and already includes ‘Click and Collect’ and Next Day delivery services within the UK.
This announcement follows a virtual Postmaster Conference which took place on 4 March, organised and hosted by postmasters. The Post Office outlined it remained focused on expanding Mails and Parcels services to more branches, ensuring customers have access to the best-in-market, safe, and convenient options for shipping, pickup, and drop-off—both online and in-branch.
“As part of delivering our ‘New Deal for Postmasters’ it’s vital that we strengthen postmasters’ offer to customers. Expanding our already successful partnership with DPD is a demonstration of this,” Neil Brocklehurst, Post Office acting chief executive, said.
“In today’s fast-paced world, customers and businesses expect international parcels to reach their destination in a matter of days and having DPD international delivery services available provides them with the options to meet their needs.”
Elaine Kerr, DPD UK chief executive, commented: “We really value our relationship with the Post Office and introducing international services is the logical next step, with online and buy-in-branch now well established. We have the largest delivery network in Europe and deliver to over 200 destinations worldwide.
“Our approach is designed to make it easy and affordable to find the right international service with free tracking included and duty and customs made as straightforward as possible.”
A four-week trial has been running since February to get postmasters feedback on guides and other self-help tools to support them in selling and promoting DPD international services in branch.
“It’s already been a great experience,” Phil Ballantyne, peer support postmaster from Appleby, and who was part of the trial said.
“I’ve been able to save customers £3, they are getting a better service, and the branch is receiving even better remuneration compared to alternative services.”
A Southowram retailer has helped 100 children from the local primary school enjoy a hot breakfast through his retail connections with Parfetts, setting new benchmark of how a convenience store can impact its community.
Jeevan Chatha, who runs the Go Local Extra store on Law Lane in Southowram, made the donation as part of his broader support of local causes.
Since buying the store in May 2024, Chatha has established it as a key part of the local community. He provided 100 Quaker Oat So Simple Porridge pots to Withinfields Primary School in Southowram to support the school's breakfast club.
Chatha, who attended Withinfields with his older brother and sister, was instrumental in helping to secure the breakfast pots through his retail connections with Parfetts.
He said the store plans to support the school as much as possible in the future. He also recently secured a pallet of Lucozade, which he provided to the local junior football team, Beacon Rangers FC, which plays some of its games at the school’s playing fields.
Working closely with wholesaler Parfetts, Chatha has established a very busy store that is already an integral part of the community it serves. He is on first-name terms with the school's parents and pupils.
Chatha commented, “Being part of the local community is incredibly important to me, and I aim for our store to be seen as more than just a convenience store.
"We aim to serve the community by providing the kind of store that meets all their needs while fostering community spirit by supporting vital local initiatives, such as the school's breakfast club.
“Having attended the primary school myself, I'm grateful for the opportunity to give back and maintain my connection. The school has numerous ongoing projects, and I'm eager to get involved with these as well.
"The support from Parfetts and the Go Local Extra team has been invaluable, as they encourage active community engagement.”
Chatha opened his first Go Local store last year after his father ran an independent convenience store nearby in the village for over 25 years. He worked in the store before acquiring the old village library building and converting it into a Go Local Extra store.
Michael Shanahan, regional account manager - Midland, PepsiCo UK & Ireland, said, “I was very happy to be involved with this initiative not only from a brand perspective but also supporting the local school and the community with the breakfast club, with Quaker being a very strong brand and supports healthy breakfasts which keeps you fuller, for longer.”
Parfetts is an employee-owned business, and its employees play a significant role in the company’s success and its retailers.
Guy Swindell, joint managing director at Parfetts, said, “We've collaborated closely with Jeevan and his team, who have transformed their new store into a thriving success and a vital part of the community.
"As a business, it's crucial for us to connect with our customers on multiple levels and support the causes that matter to them. With Jeevan leading the way, I am confident that this store will achieve even greater success and play an increasingly significant role in positively impacting the local community.”
A leading retailers' body has raised concern that Employment Rights Bill risks punishing responsible businesses rather than focusing on unscrupulous employers.
According to amendments tabled by the government to its flagship employment legislation, all British workers, including nearly a million agency workers, will be entitled to a contract which reflects the hours they regularly work.
Government said the amendments will offer increased security for working people to receive reasonable notice of shifts and proportionate pay when shifts are cancelled, curtailed or moved at short notice – whilst retaining the necessary flexibility for employers in how they manage their workforces.
Responding to the tabled amendments on the Employment Rights Bill, Helen Dickinson, Chief Executive at the British Retail Consortium, said, “The BRC supports the Government’s goal to ensure improved employment practices.
"We want a level playing field for responsible businesses, which means tackling unscrupulous employers and we support measures to crack down on those who exploit their workforce.
“While Government has been listening to the concerns of businesses, the latest amendments show that they have much further to go if they wish to reach a place which protects employees while supporting investment in jobs.
"We welcome the changes made around collective consultation, but further amendments are urgently needed, particularly in relation to guaranteed hours and trade unions.
“The focus of the Employment Rights Bill should be on unscrupulous employers who undermine confidence in the labour market, instead the current regulations risk punishing responsible businesses who provide employment.
"We will continue to work closely with Government on the future of the Bill to ensure a progressive approach that avoids raising the costs of employment for those already doing things well and limiting the flexibility for staff, which is so important in retail.
"This pragmatism and collaboration also needs to continue beyond the passage of the Bill, as the implementation detail of various areas is still to be worked through.”
Calling the bill "biggest upgrade to workers’ rights in a generation", Deputy Prime Minister Angela Rayner said that for too long millions of workers have been forced to face insecure, low paid and irregular work, while the economy is blighted by low growth and low productivity.
"We have been working closely with businesses and workers to progress this landmark bill and deliver our Plan for Change - unleashing growth and making work pay for everyone."
Leading confectionery manufacturer Perfetti Van Melle has appointed Rob Lockley as its new commercial managing director in the UK.
Lockley joined the team as sales director 18 months ago, where he has played a leading role in boosting performance across the four major brands: Mentos, Chupa Chups, Fruit-tella and Smint.
His leadership comes at an exciting time for the business, which is now valued at £131.6 million, growing at 3.6 per cent YOY, and well ahead of the market which has seen a 0.9 per cent value decline since last year.
In 2024, Perfetti Van Melle saw incredible performance growth including innovative new launches such as Mentos Discovery, which delivered a staggering £1.3m in value sales alone. Perfetti Van Melle brand’s value growth of 9.1 per cent in the final month of 2024, driven by Mints and Sweets, contributed to a market value share of 4.85 per cent.
With Lockley at the helm, 2025 is set to be another big year for the business, capitalising on innovation and growing distribution across all channels.
Over the past 30 years, he has worked with some of the UK’s largest grocery brands including Kelloggs, CCEP, Mars Wrigley and Muller. His experience in blue chip companies paired with his work at start-up Fulfil nutrition, where he helped prepare the brand for acquisition by Ferrero has fuelled him with a passion to help challengers come out on top.
“I am thrilled to be taking this next step in my career with Perfetti Van Melle. I’ve spent the last 18 months immersing myself back into the world of confectionery, which in the UK is now worth £1.6 billion, the opportunities are endless,” Lockley said.
“The retail environment is moving at a rapid pace and we need to ensure we’re evolving alongside it, bringing fresh thinking and new shopper missions to the forefront. Our brands exude quality, which is half the battle given taste is the number one purchase driver. As challengers we have a mischievous role to play; we can be fun, bold and disruptive to achieve our goals. In 2025 we will be agile, leveraging the skills and capabilities of our wonderful team in a market that is ripe for change.”
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UK supermarket anti-competitive practices under scrutiny
The Competition and Markets Authority (CMA) has identified 107 breaches of the Groceries Market Investigation (Controlled Land) Order 2010 by Co-op, raising serious concerns about the retailer’s compliance with competition regulations.
The breaches, detailed in an open letter published on Wednesday by the CMA, relate to land agreements that restricted competition by preventing rival supermarkets from opening nearby. The Order was introduced to prevent large grocery retailers from using such agreements to limit consumer choice and stifle market competition.
Following a previous case involving Tesco in 2020, the CMA had instructed all large grocery retailers, including Co-op, to review their compliance with the Order.
The CMA’s investigation into Co-op confirmed that 107 breaches had occurred since the Order came into force, with three still remaining unresolved at the time of the letter’s publication.
Despite the significant number of breaches, the CMA acknowledged that “Co-op has proactively taken steps to address the root causes of these breaches, has cooperated with the CMA to date and is now working with the CMA to take further remedial action to address the breaches identified.”
Additionally, the retailer will now provide annual compliance reports to the CMA to ensure future adherence to the regulations.
However, the CMA expressed strong concerns over the scale of the breaches, stating that they demonstrate “significant failures in compliance for a business of Co-op’s size, resources and standing,” particularly given that the Order has been in force since 2010.
The CMA now expects Co-op to promptly rectify the remaining breaches.
Since it launched its probe in 2020, the regulator has forced Waitrose to re-write anti-competitive land deals, secured agreements from Morrisons and Marks and Spencer to stop using such land agreements, and warned Sainsbury's and Asda over the use of these agreements.