Serious and organised crime in London is being fuelled by the black-market trade in illicit disposable vapes and cigarettes, according to one in three convenience store owners.
The survey of the independent retailers, conducted by KAM for Philip Morris Limited (PML),has revealed that youth tobacco and vape use, violent crime, and money laundering linked to the illicit trade are higher in London’s poorest communities.
The cost-of-living crisis is seen as a contributing factor, with half of all shopkeepers citing economic hardship and the demand for cheaper products as drivers of illicit use.
Over half (52%) of the retailers fear that higher taxes on legal products might boost the illicit market. Similarly, 44 per cent are concerned that restrictive regulations on legitimate alternatives could inadvertently increase illicit activity.
Retailers in London have called for immediate action to tackle the issue, including:
Stronger law enforcement (72%) and harsher penalties for offending retailers (76%),
Police powers to shut down rogue stores (84%),
Better access to regulated smoke-free alternatives like e-cigarettes and heated tobacco (72%),
Additionally, nearly 40% doubt that illicit use will drop by 2030 England's smoke-free goal, and seven out of ten are committed to supporting anti-illicit product efforts.
These insights coincide with a newly published KPMG report, commissioned by Philip Morris International (PMI), which highlighted the national scale of the problem.
The UK ranks third among 38 European countries for illicit tobacco consumption. Nationally, while overall cigarette consumption has decreased, the use of contraband and counterfeit cigarettes is rising, with one in four cigarettes smoked now illicit.
Regional data shows significant variations, with 11 out of 12 UK regions reporting an increase in illicit tobacco consumption compared to the previous year. Scotland saw the sharpest rise, with one in three cigarettes now illicit—a 20 per cent increase in just one year, the highest in the UK. In London, illicit cigarette use has surged by 109 per cent since 2020, with one in four cigarettes now illegal.
In a recent two-day undercover operation led by former Scotland Yard detective chief inspector Will O’Reilly, over half of the 60 London stores visited were found selling illicit cigarettes and disposable vapes.
“This is a pattern I’ve observed across the country, with stores selling dangerous illicit cigarettes and vapes” O’Reilly said. “Eliminating the illegal cigarette market alone could strip organised crime of profits equivalent to funding over 115,000 new police officers.”
Will O’Reilly
PML said these trends underscore the critical need for balanced policies that protect adult smokers’ access to regulated smoke-free alternatives—such as e-cigarettes and heated tobacco products—while preventing people from being driven toward dangerous illicit products.
“The illicit tobacco and vape trade poses a direct and serious threat to public health, preying on deprived communities and driving youth uptake,” Duncan Cunningham, director of external affairs at PML, stated.
“With the UK already among Europe’s largest illicit cigarette markets, we must strike a careful balance: safeguarding people, especially youth, from harmful illicit products, while ensuring adult smokers have access to smoke-free alternatives.”
Kamlesh Rathod
Kamlesh Rathod, a London retailer affected, now views the illicit tobacco and vape trade as a major part of the broader retail crime crisis currently gripping the UK.
“Retailers bear the brunt of the illicit tobacco and vape market, just as they do with shoplifting and in-store violence,” Rathod said.
“While Trading Standards are seen as the primary solution in tackling this issue, the role of retailers is often overlooked. With better support, we could raise awareness of the dangers of illicit products and guide adult smokers toward legal alternatives.”
Consumer confidence in the UK economy has taken another hit, with expectations reaching a new low, states the latest industry data, ringing alarm bells ahead of upcoming hikes scheduled in April on multiple fronts.
While households are also gloomier about their own personal finances, retailers are also facing mounting challenges, with rising operational costs and potential hiring freezes on the horizon.
According to BRC-Opinium data released today (20), consumer expectations over the next three months of the state of the economy worsened to -37 in February, down from -34 in January. This is the fifth consecutive month in which expectations have worsened.
Their personal financial situation dropped to -11 in February, down from -4 in January while their personal spending on retail rose to -5 in February, up from -9 in January.
Their personal spending overall remained at +4 in February, the same as in January and their personal saving remained at -3 in February, the same as in January, shows the BRC data.
Helen Dickinson, Chief Executive of the British Retail Consortium, says, "People’s expectations of the economy reached a new low, having fallen almost 40pts since July 2024.
"Even Gen Z (18-27), the most upbeat generation on the economy and their own finances, saw a drop off in optimism. There was also a widening gender divide in confidence this month, with women more pessimistic than men about both the economy and their own finances by 13 and 17pts respectively.
"With many businesses warning of the impact that April’s employer NIC’s increase will have on hiring, and the rising energy price cap pushing up the cost of domestic bills, it is little surprise that many households are worried.
"And while there was a positive increase in expectations of personal retail spending, this may be largely driven by the expectations of higher prices in the future."
Expectations of higher prices are not unfounded, with two-thirds of retailers saying prices will have to rise as a result of the £7bn in additional costs, including higher employer NICs and a new packaging levy, Dickinson says.
"Almost half of retailers also warned of hiring freezes, with entry-level jobs often among the first to go as they seek any cost efficiencies to help them protect customers from the worst of the rising costs.
"As the Government bill on the future of business rates progresses through Parliament, it is essential that no shop ends up paying more in rates as a result of these reforms, otherwise retailers will face a triple whammy of Budget costs, business rates rises, and new packaging and recycling levies, all of which will filter through to consumer prices.”
In its latest activation campaign to reach out to convenience retailers, PepsiCo has partnered with wholesaler Parfetts to introduce its new launch Doritos Dinamita range.
The activation will take place in Parfetts depots in Aintree, Birmingham, Somercotes, Sheffield, and Stockport, providing strong visibility for the launch. The Big Ticket promotion will run for three weeks across depots, digital platforms, and retail channels.
As part of the campaign, three stores will undergo a full brand transformation, featuring exclusive Doritos Dinamita branding both inside and outside.
These stores include Go Local Extra Coventry Road in Birmingham, Go Local Belle Vue in Middlesbrough, and Go Local Extra in Moss Bay, Manchester, where the promotion will be rolled out in the coming weeks.
PepsiCo has introduced Doritos Dinamita, a rolled tortilla chip snack, to the UK in response to the increasing demand for spicy flavours.
Launching exclusively in the convenience sector, Doritos Dinamita is available in a £1.25 price-marked pack (65g) from the end of February.
It will join PepsiCo’s existing Extra Flamin’ Hot range, which includes Walkers Max, Doritos, and Wotsits Crunchy, which have collectively sold over 4.8 million packs in the impulse channel since the launch last March.
Ed Merrett, wholesale controller at PepsiCo, comments, “As an exclusive launch for the convenience channel, it has been vital for us to partner with our wholesale customers to ensure Doritos Dinamita is truly unmissable among retailers and shoppers.
"Collaborating with Parfetts has enabled us to plan exciting in-depot activity to drive awareness and store distribution, but also to activate across some of their Go Local stores with full Dinamita-inspired takeovers.
“When our customers get behind a launch like this, it’s a win-win for everyone involved. At this early stage of launch, capturing shopper attention is key to success, and we’re proud to have partnered with the Go Local symbol group to do just that.
"From in-store POS and engagement to full window wraps, we’re passionate about shining a light on the exclusivity of this product to the channel and driving shopper footfall as a result.”
The activation includes extensive brand exposure, high-visibility front-of-depot placement, a full depot takeover, checkout screen promotions, and comprehensive retail point-of-sale (POS) kits.
Digital support extends across WhatsApp marketing and email campaigns to reinforce awareness.
In-store activity will feature tailored retailer communications, consumer leaflets, full retail store POS kits, and support from retail development advisors to drive sales and encourage wider stocking across the Go Local symbol group.
Brands looking to expand their presence in independent retail can contact their Parfetts trading representative to explore opportunities within the Big Ticket promotion.
Jamie Ferguson, head of marketing at Parfetts, said, “The Big Ticket promotion was designed for big retail events like this, and our collaboration with PepsiCo ensures a compelling 360 campaign from wholesale through to retail that delivers value to our customers.
"At Parfetts, we use data, insights, and expertise to maximise the impact of each Big Ticket promotion, driving engagement and sales.”
Parfetts depots are in Aintree, Anfield, Birmingham, Halifax, Middlesbrough, Sheffield, Somercotes and Stockport. It recently announced plans to open a new depot in Southampton that will serve the South-East and South-West.
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Usdaw general secretary Paddy Lillis announces retirement
Usdaw General Secretary Paddy Lillis Announces Retirement
Leading retail trade union Usdaw general secretary Paddy Lillis is set to retire in July after serving seven years in the role.
Lillis has been a full-time official at Usdaw for over 35 years. He had previously held the post of deputy general secretary for 14 years.
In his time as General Secretary, Lillis has overseen the launch of a number of high-profile Usdaw campaigns, including a Retail Recovery Plan and the New Deal for Workers.
He has worked with retailers and employers’ groups, such as the British Retail Consortium, to highlight the issues facing the retail sector, and led campaigns calling for clear government action.
Lillis has also driven forward the Union’s Freedom From Fear campaign, which delivered new legal protections for shop workers in Scotland, with England, Wales and Northern Ireland set to follow suit.
He serves on the TUC Executive Committee and TUC General Council, and he is a member of the TUC Anti-Racism Taskforce. He has also introduced a programme of work within Usdaw to improve representation of Black members at all levels in the Union.
Speaking about his retirement, Lillis said, "It has been a real privilege to serve Usdaw over the years and I feel proud of what we have achieved together.
"My time as General Secretary has brought many challenges, but I will be retiring with the Union in very good shape financially and with growing membership.
“The Union has campaigned tirelessly for many years for increased protection for retail workers and stronger rights at work, and I will be leaving at a time when the Labour Government will be delivering on some of our campaigns.”
Dave McCrossen, Deputy General Secretary, has also announced he will be retiring in July after seven years in the role. Dave has been a full-time official for over 35 years.
A former employee of the Co-operative Retail Society, McCrossen started his Usdaw career when he became an Area Organiser in 1989.
16 years later he was promoted to Deputy Divisional Officer. Working closely with Lillis, he was responsible for developing the organising agenda within the Division and seeing it grow from 39,000 members to more than 65,000.
In 2014, he was successful in securing the position of Divisional Officer.
Inflation in the UK accelerated more than expected last month due to higher food costs and transport costs as well as a jump in private school fees.
The latest data, released today (19) by the Office for National Statistics, shows that the consumer prices index (CPI) measure of inflation rose to 3 per cent in the 12 months to January, up from 2.5 per cent in December. Economists had expected inflation to climb to 2.8 per cent in January.
Responding to the latest CPI inflation figures, Kris Hamer, Director of Insight of the British Retail Consortium (BRC), said, "Headline inflation rose to its highest point in almost a year, driven by rising food inflation and air fares.
"While the inflation rate of clothing and footwear increased, extensive discounting by retailers saw prices decreasing significantly on the month.
"The same was true for furniture and household equipment, which despite decreasing in price on the month, returned to inflation for the first time in ten months.
"Food inflation jumped significantly as retailers anticipated significant additional costs such as the changes to Employers’ National Insurance and increases to the National Living Wage, coming into force in April.
"There was however some good news as some key foods such as pasta, potatoes and olive oil did drop in price on the month.
"A rise in the headline rate of inflation to start 2025 is likely a sign of things to come given the £7 billion worth of additional costs the retail industry is facing this year. Prices are expected to rise across the board over the course of the year.
"If the government wishes to keep inflation under control, which would ease the burden on consumers, it should mitigate the huge cumulative costs facing the retail industry.
"Speeding up business rates reform or delaying new packaging taxes would help ease the pressure on prices for the rest of 2025."
This comes as retailers are bracing for hike in National Insurance contribution as well as rise in minimum wages.
Earlier this year, BRC CEO Helen Dickinson warned that food prices will rise by an average of 4.2 per cent in the latter half of the year"
She said, "As retailers battle the £7 billion of increased costs in 2025 from the Budget, including higher employer NI, National Living Wage, and new packaging levies, there is little hope of prices going anywhere but up.
"Modelling by the BRC and retail CFOs suggest food prices will rise by an average of 4.2 per cent in the latter half of the year, while Non-food will return firmly to inflation.
"Government can still take steps to mitigate these price pressures, and it must ensure that its proposed reforms to business rates do not result in any stores paying more in rates than they do already."
Arla Foods today (19) reported strong year growth in 2024, marking the second-highest level in Arla’s history and reflecting strong market demand and effective cost management.
Arla Foods UK saw branded revenues increase by 7.6 per cent last year, with its Arla brand up over 10 per cent and Lurpak increasing 7.5 per cent.
Meanwhile, its Arla Protein range made significant gains, growing at 28.6 per cent and Arla Skyr rose by 21.5 per cent in a particularly strong year for the group’s yogurt brands.
Arla’s UK foodservice division also saw good volume growth at over 22 per cent, with strategic branded revenue growth finishing the year at over 17 per cent.
However, following changes in the external landscape, such as lower prices and overall milk volume declines, plus adjustments to private label volumes, Arla’s UK revenue declined 2.9 per cent year-on-year.
Bas Padberg, Managing Director of Arla Foods UK, commented, “2024 was clearly a year of strong branded growth, which really highlights the power of the portfolio and product mix we have, as shoppers look for quality, nutritious and tasty products.
“As a cooperative, everything we do is to drive the best possible returns for our owners, so through strong collaboration and the support of the farmers, our customers and the whole business, means we can give back to our farmers for the hard work they do in producing our food and investing for the future of the dairy industry.”
Padberg added, “As a nutrient dense food, milk can play an important role in contributing to a healthy, balanced diet.
“Supporting people with access to quality dairy products is something we are hugely passionate about and will continue to do into 2025.”
In November last year, Arla Foods launched three new branded yogurt products, signalling its ambition to invest and grow its yogurts portfolio.
The new products include Arla Lacto FREE natural yogurt (400g), Arla Skyr Whipped (128g) – in three flavours – and Arla Protein yogurt, in a larger pot (450g).