About £100,000 of illegal cigarettes and tobacco were seized from multiple shops in an East Yorkshire town last week. This seizure joined a slew of other similar operations across the country including cigarettes and rolling tobacco worth around £28,000 being seized from East Sussex, seizure of £10,500 worth of illicit cigarettes and tobacco from Derry City and from Bolton shops over the last few days. And many more are being reported at the moment.
In fact, under Operation Cece, more than five million illegal cigarettes have been seized from local retail outlets in Wales and England during the first six months of the year as part of the operation.
In the first year of a major Trading Standards operation, 13 million cigarettes and 4,300 kilos of hand-rolling tobacco worth more than more than £7 millionhave been seized across the country. The actions involved raids on shops and homes in England and Wales, with seizures at the border of smuggled tobacco and cash and the closure of illegal factories abroad.
However, authorities are prodding at just the tip of the iceberg.
Tobacco and e-cigarette products represent the largest annual sales category for both independent retailers (34 percent) and the overall convenience market (21 percent), according to the Association of Convenience Stores.
Clearly, the illicit cigarettes and tobacco trade continue to have an extraordinarily negative impact on retailers. The issue is a constant thorn in the business, eating out both on the profit of convenience stores as well as of the government in the form of lost taxes.
According to the most recent HMRC Tax Gap data, illegal smuggling and consumption of illicit tobacco cost the government £2.3 billion in lost revenue 2019-201. In total, the government has lost close to £49 billion in revenue since 2000, that equates to £2.45 billion in lost tax every year, which could be spent on vital public services.
Startling Revelations!
As illicit tobacco and cigarettes continue to be seized from across the country, the problem seems like an endless vicious loop. While the supply here definitely does not seem to be an issue, it is shocking to see equally-high demands!
As per the findings of Tobacco Manufacturers’ Association’s annual survey unveiled recently, almost one-third of smokers in the country have brought illicit tobacco in the last 12 months.
One major challenge which emerges here is that few consumers have moral reservations about purchasing illicit products. A whopping 68 percent of survey participants said they had no issue with buying tobacco this way, says the report.
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The findings are based on the responses of 12,000 smokers taken in November and December 2021. While 71 percent of those surveyed bought tobacco in the last year that was not subject to UK tax, one in five smokers claim to only buy ‘branded’ tobacco even though it has been illegal in the UK since 2016.
As the inflation in the country reaches 30-year-high levels, the lower price of such products seem to entice smokers. Pricing seems to be the key here. Since illicit cigarettes are available at £4 and £6 as compared to legit cigarettes that are priced at £10 to £12, it is no-brainer that these sell like hot cakes.
Not only are these illegal cigarettes available at half the prices, they are known to offer better margins for retailers and store-owners.
However, over the last five years, the awareness level has increased. Today, about 32 percent of those surveyed reported illicit tobacco when they were aware of it – compared to 12 percent in 2017.
TMA’s survey’s finding further adds that 37 percent of respondents were aware that illicit tobacco is used as a front for other illegal activity such as people trafficking or modern slavery compared to 25 percent in 2020.
Lack of awareness among smokers certainly does not seem to be that huge an issue here than mere indifference on their part.
Snippet from TMA's Anti Illicit Trade Survey
Although the size of the illicit tobacco market is on the long term decline, as shown in national statistics from HMRC, the fact remains that the scale of the problem is still very huge and complex.
According to the latest KPMG report on illicit tobacco, the UK is ranked second for illicit cigarette consumption out of 30 European nations included in the study. More than 17 percent of cigarettes here were recorded as counterfeit and contraband (C&C) – that’s a staggering 5.2 billion individual cigarettes.
Scotland’s consumption of C&C soared from 9 percent of all cigarettes consumed in 2019 to 15 percent in 2020 – the highest rise recorded for any part of the UK last year.
Within the UK, northern parts are more notorious when it comes to this illegal trade. A report by KPMG has found that illegal cigarettes are a bigger problem in the north east of England than other parts of the UK.
The report released recently, which was commissioned by cigarette manufacturer Philip Morris, said that Yorkshire and the Humber are among the worst-hit regions for illicit sales.
The KPMG report also says that although cigarette consumption in the UK was down 7 percent to 30.6bn in 2020 compared to 2019, the proportion of contraband cigarettes was up. It rose 17.1 percent to 5.2bn, with £2.2bn lost tax revenue as a result.
The KPMG report says a growing proportion of counterfeit cigarettes are made in illegal factories within the European Union.
New Age Problems
Illicit tobacco products are now readily available to purchase with little effort and minimal risk – through online marketplaces, purpose-built hosted websites and social media platforms especially Facebook.
TMA’s survey findings also suggest a surge in online activity over the last two years. As per the report, social media is seeing a surge in illicit tobacco sales with 19 percent of respondents buying from social media and/or websites advertising cheap tobacco. This figure was just 4 percent before the pandemic.
Social media, the growth of e-commerce, and the proliferation of postal and small parcel delivery services are in fact revolutionising illicit trade in tobacco products. Small parcel delivery service in particular, has emerged as an issue of great concern.
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Evidence suggests that there are two distinct types of offender selling illicit tobacco products online- opportunist individual sellers with no links to organised crime and organised criminals with international contacts, access to a steady supply of illicit products, and sophisticated distribution networks.
In fact, in a few of the seizures that happened over last year, the traders were using social media to find buyers. One of the largest seizures done by Trading Standard over the past one year was the one where more than 680,000 cigarettes with a market value of up to £200,000 was found in a house at Banbury, Oxfordshire- it was advertised on Facebook.
The exploitation of the internet and delivery services to sell and transport illicit tobacco products in Europe are trends that are set to persist in the coming years. Evidently, existing responses are arguably not well suited to combat these new smuggling methods.
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JTI, Imperial Tobacco and other leading tobacco companies are known to regularly undertake test-purchasings to identify retailers that are selling illegal tobacco. The info is then passed on to law enforcement agencies and local councils after which corrective actions are taken, that include imposing fines and cancellation of trading licence.
Shops suspected of selling illegal tobacco can be subject to raids by HMRC or trading standards with sniffer dogs. Apart from potentially losing their alcohol licence or lottery terminal and loss of reputation, shops caught dealing in trading illicit tobacco can face:
A hefty fine or up to two years imprisonment for breaching Standard Packaging of Tobacco Products Regulations 2015 or Tobacco and Related Products Regulations 2016.
Up to £5,000 fine for sale of tobacco without a fiscal mark.
Up to £1,000 for sale of loose cigarettes
Up to £1,000 for failure to display the correct statutory notice
Up to £2,500 fine for selling tobacco to under 18s: Repeat offenders risk a restricted premises order, a restricted sales order or both. Breaching these can mean a fine of up to £20,000.
The maximum penalty for trade marks offences is 10 years imprisonment
Retailers here can play their part by reporting any signs of such trading immediately to the right authorities like trading standards or the Keep it Out website or local council. They can also contact HM Revenue & Customs’ Fraud Hotline on 0800788887, Trading Standards via the Citizens Advice consumer helpline on 08082231133 or the independent charity Crimestoppers anonymously on 0800555111.
Retailers should also report and red-flag social media accounts selling cigarettes or tobacco with attributes like “cheap” or fake or “duty free stock bought in error”, if they happen to come across any.
To identify the authenticity of the products, retailers are advised to look out for:
Branded, non-standardised packaging
Unfamiliar brand names
Foreign health warnings and no picture warnings
Flaws in packaging
Tobacco being offered by unexpected sales people – most likely linked to criminals
Cheaper prices – usually around half the price of legal tobacco
Assessing illicit tobacco trade is no easy task. As a clandestine activity by definition, illicit trade remains hidden until discovered. At the end of the day, the trade in illegal tobacco is underpinned by criminals who want to make money and consumers who are looking to save money by buying cheaper versions- the ones who also ironically continue to believe that the purchase and consumption of illicit tobacco is largely a victimless crime.
Greater Manchester-based wine and spirits firm Kingsland Drinks Group has announced the appointment of Sarah Baldwin as Managing Director.
Baldwin will lead the employee-owned, full-service drinks company from April, leaving Purity Soft Drinks, where she sat as chief executive for over six years.
With a strong background in FMCG covering retail, consumer brands and own label, she has extensive and proven commercial experience earned in senior leadership roles at Gü Puds as managing director, Arla Foods as VP marketing (UK) and Asda as category director. Baldwin is also a long-standing board member and executive council member of the British Soft Drinks Association.
Baldwin’s appointment follows the departure of Ed Baker, who led the business until November 2024.
Andy Sagar, Kingsland Drinks Group chairman, said: “Sarah’s extensive experience in drinks and the wider FMCG industry will play a considerable role in the coming years as we continue to build our position as a competitive full-service drinks company.
“We cater for every part of the drinks industry, from UK high street retailers and the national on trade, to global brands requiring a production and packing partner and challenger brands wishing to scale. We are confident that Sarah’s expertise and vision will continue to drive our company forward and help us deliver our long-term company vision - to build a better drinks industry and society. We welcome Sarah to the Kingsland family.”
Baldwin commented: “I’m joining a talented and well-developed team in a unique business at an exciting time. I very much embrace the opportunity to embark on this new chapter at Kingsland Drinks Group and be part of how the firm grows in the long term.”
In recent years Kingsland has upweighted its focus on spirits and no and low alcohol creation and increased its capacity to pack wines and spirits in new and emerging formats including new carbonation, bottling, Bag in Box and canning lines.
The company also reinstated its onsite winery and expanded its NPD capabilities with a new laboratory in recent years. In 2021, the company transitioned into an employee-owned model, enabling its members to have a say in how the company is run.
Essex has seen a staggering rise of over 14,000 per cent in illegal vape seizures in the past 12 months, a new report has revealed.
The shocking figures place the county just behind the London Borough of Hillingdon for total seizures - which leading industry expert, Ben Johnson, Founder of Riot Labs, attributes to its proximity to Heathrow airport.
The Illegal Vape report, released by vape retailer Vape Club following a Freedom of Information request, revealed the ten counties with the highest seizures in the past 12 months and the percentage change versus 2023.
Two illegal vapes were seized every minute in 2024, with almost £9 million worth of illegal products removed from UK streets. The number of illegal vapes seized year-on-year since 2020 saw a dramatic 100-fold increase.
Ben Johnson, who’s company has launched Riot Activist to defend the vape sector and protect smokers trying to quit, claims the government have a golden opportunity to reduce illegal vapes through the introduction of a licensing scheme.
“The bottom line is, the illegal vape black market is booming due to a lack of enforcement and the government’s ongoing attempts to use prohibition, which is only fueling the problem. Prohibition does not work,” Johnson commented.
“A well-executed licensing scheme for vapes which would be self-funded, and therefore enforced, is the best option to crack down on illegal vapes and manage the youth vape problem. Vapes have a vital role to play in the government’s smoke free ambitions, helping millions of adult smokers quit. Their current approach is absolute self-sabotage, and as these staggering figures show - they urgently need to wake up.”
In England, London contributed to nearly half of all illegal vape seizures (47%), while Newport, in Wales, saw significant increases contributing to 70 per cent of Wales’ total seizures.
In Scotland, Renfrewshire Council - the home of Glasgow airport - reported the highest number of seizures (3,814).
Dan Marchant, chief executive of Vape Club, added: “Innocent Brits who are using vapes as a legitimate tool to quit are being exploited by the black market, and more has to be done to protect them. Dangerously high nicotine levels and contaminated products are reaching consumers due to this illicit activity, and the government must reconsider its current position - and properly study the proposed retail and distributor licensing framework which is the most effective approach to solving the youth vape problem, without impacting smokers who use vaping to quit smoking.”
How to tell if you have an illegal vape:
Illegal vapes are dangerous, unregulated devices with unknown ingredients or much higher nicotine levels which can pose serious risks to health. The telltale signs to look out for include:
Vapes with a tank size larger than 2ml
Vapes with a nicotine strength greater than 20mg/ml
Vapes without the correct health or nicotine warnings
Poor quality packaging with low-resolution photos or labels
Vapes without a UK address or labelling in a foreign language
Untested vapes that haven't been properly safety checked, including vapes without full ingredient list displayed on packaging
Britain will investigate the long-term effects of vaping on children as young as eight in a decade-long study of their health and behaviour, the government said on Wednesday.
The government has been cracking down on the rapid rise of vaping among children, with estimates showing a quarter of 11- to 15-year-olds have tried it out.
A ban on disposable vapes is due to come into force in June, and the Tobacco and Vapes Bill, currently passing through parliament, will limit flavours and packaging on vapes designed to attract children.
"The long-term health impacts of youth vaping are not fully known, and this comprehensive approach will provide the most detailed picture yet," the health department said.
The £62 millionstudy will track 100,000 people aged 8-18 years through the 10-year period, collecting data on behaviour and biology as well as health records, the statement said.
The World Health Organisation has urged governments to treat e-cigarettes similarly to tobacco, warning of their health impact and potential to drive nicotine addiction among non-smokers, especially children and young people.
"It is already known that vaping can cause inflammation in the airways, and people with asthma have told us that vapes can trigger their condition," said Sarah Sleet, CEO of British lung charity Asthma + Lung UK.
"Vaping could put developing lungs at risk, while exposure to nicotine - also contained in vapes - can damage developing brains."
In Britain, unlike traditional cigarettes which are heavily taxed and face strict advertising limitations, vapes are not subject to 'sin tax' and carry colourful designs and fruity flavours that make them stand out on shop shelves.
The government, which plans to introduce a flat rate duty on vaping liquid from next October, said the study would provide researchers and policymakers with the evidence needed to protect the next generation from potential health risks.
It also launched a nationwide vaping campaign, due to roll out primarily on social media to "speak directly" to younger audience using influencers.
Commenting, Marina Murphy, senior director, scientific affairs at vape firm Haypp, said the study will help to build a strong scientific evidence base for UK policymakers.
“Without a strong evidence base, there may be a temptation to default to measures such as flavour bans that don’t directly address issues around youth access but may instead discourage adult smokers from switching. In other jurisdictions, flavours bans have led to increased smoking,” Murphy said.
“The first ever public health campaign to discourage youth vaping is a welcome step, but we must remember that vapes are already an adult only product. We also need clear information about vapes from government to adult smokers. Half the adults in the UK already believe vapes to be as harmful or more harmful than cigarettes, and this type of misinformation needs to be countered to encourage adult smokers to switch to less harmful vapes.”
United Wholesale, JW Filshill and CJ Lang & Sons emerged as the stars of Scotland wholesale world in the recently held annual Scottish Wholesale Achievers Awards.
Achievers, now in its 22nd year and organised by the Scottish Wholesale Association, recognises excellence across all sectors of the wholesale industry and the achievements that have made a difference to individuals, communities and businesses over the last year.
Over 500 guests attended the Achievers gala dinner and awards presentation, hosted by sports broadcaster Eilidh Barbour, at the O2 Academy Edinburgh, on Thursday (20). Scotland’s Cabinet Secretary for Rural Affairs, Land Reform and Islands, Mairi Gougeon MSP, was in attendance and presented two awards.
The Supplier Sales Executive of the Year award was won by Craig Barr, regional business development manager at AG Barr, who the judges described as “absolutely dedicated to his company and his customers”.
Multiple winners on the night included United Wholesale (Scotland) – picking up Best Delivered Operation – Retail, Best Cash & Carry for its depot in Queenslie, Glasgow, Best Licensed Wholesaler – Off-Trade, and Best Marketing Initiative.
In the Best Cash & Carry category, the judges praised United’s “first-class customer service and shopping experience, with particularly impressive NPD activation and digital activity”.
They added: “It offers retailers advice, collaborates closely with suppliers, and has a dedicated and well-supported team.”
In Best Delivered Operation – Retail, while United claimed the title, the worthy runner-up, CJ Lang & Son, went on to win Best Symbol Group, with the judges pointing to the Dundee-based Spar business’s “excellent execution in-store, and its onboarding strategy and initiatives involving local communities” which made it stand out from its competitors.
Meanwhile, United’s “Spin To Win” concept entered for Best Marketing Initiative was described by the judges as a “game-changer and a fantastic way to generate excitement for a brand, drive footfall into depots, and gain distribution”, ensuring another accolade for the wholesaler’s award cabinet.
For west of Scotland wholesaler JW Filshill, it was “meeting its vast number of sustainability and environmental goals” that saw it take home the important Sustainable Wholesaler of the Year category – with the judges stating that the business has worked on several initiatives that have been “for the wider benefit of other wholesalers, suppliers and retailers”, with staff empowered by senior management to take the lead in driving sustainability initiatives.
In the two drinks categories, United Wholesale (Scotland) won Best Licensed Wholesaler with the judges pointing to its “incredible supplier and customer relationships” and pushing NPD in a tough market, helping suppliers and customers understand Scottish legislation and investing in its retailers – and having a “forward-thinking attitude in the digital space”.
Suppliers were recognised for their support of the wholesale sector with awards in categories including Best Overall Service and Best Foodservice Supplier – both won by soft drinks giant AG Barr.
Both of these awards involves wholesaler members of the SWA voting each month over a four-month period for the shortlisted suppliers.
AG Barr also shone in the Project Wholesale category for “The Great Transition”, its project to move all the sales from Barr Direct into the wholesale industry. And in a fun segment during Achievers, attendees watched five TV ads shortlisted by wholesalers across Scotland with the Best Advertising Campaign going to the supplier’s IRN-BRU – ‘Mannschaft’.
The event also recognised wholesale members Dunns Food and Drinks and JW Filshill, both of which are celebrating their 150th anniversaries in 2025.
SWA chief executive Colin Smith said, “Tonight is all about recognising and celebrating the exceptional achievements of not only businesses but also individuals in the Scottish wholesale channel, the gateway to Scotland’s food and drink industry.
“The people who work in wholesale are the glue that binds our food and drink industry together – be it those who work in partnership with our producers and suppliers, or those who help support, develop and deliver into the local retailer, hotel, school or hospital.
“Once upon a time, the wholesale industry largely flew under the radar of those in the corridors of power, but today, Scotland’s wholesale industry is far more widely recognised by MSPs and MPs alike for the vital role it plays in the food and drink supply chain.
“Every wholesaler, every supplier – be they local or national, large or small – are an essential cog in Scotland’s complex food and drink supply chain. That’s why is it more important than ever that we celebrate their success and recognise everything they do to ensure that food and drink reaches our plates and tables.”
While a community group recently criticised self-service checkouts, saying automation lacks the "feel good factor", retailers maintain that rise in the trend is a response to changing consumer behaviour and the need of the hour.
Taking aim at self-checkouts in stores, Bridgwater Senior Citizens' Forum recently stated that such automation is replacing workers and damaging customer service.
"More and more supermarkets are replacing staff with machines, and we must help to reverse the trend," BBC quoted Forum chairman Ken Jones as saying.
"The knowledge and advice of retail staff is invaluable, but we also value human interaction above machines and artificial intelligence.
"Just saying hello to someone makes you come back, especially in dark days of winter. The feelgood factor, you can't put a price on it can you?"
Self-checkouts are present in 96 per cent of grocery stores worldwide.
In the UK's convenience channel, about 17 per cent of convenience stores now have a self-service till, states "Local Shop Report" by the Association of Convenience Stores, signifying a significant portion of the country's convenience stores offer self-checkout options.
Convenience stores often see self-checkout tills as an asset as they save time and queues at the counter in case of staff shortage.
Budgens Berrymoor has a self- checkout till. Retailer Biren Patel considers having the system as an asset and also as a backup in case of lesser staff.
Patel told Asian Trader in a recent conversation, "In future, in case, if I have to reduce the staff, I can have just one staff at the till and the other one customers can use themselves and save time by standing in the queue."
Retailers also argue self-service tills reflect changing consumer habits and offer speed and convenience.
Kris Hamer, director of insight at the British Retail Consortium, said, "The expansion of self-service checkouts is a response to changing consumer behaviours, which show many people prioritising speed and convenience.
"Many retailers provide manned and unmanned checkouts as they work to deliver great service at low cost for their customers".
Apart from convenience, upcoming rise in wages is also expected to further push the use to self-checkout tills in the stores.
However, there is a con for retailers here as multiple studies show that shoppers tend to cheat at self-checkout tills while some use such tills to steal from stores.
According to the poll of 1,099 adults by Ipsos, one in eight adults (13 per cent) said they had selected a cheaper item on a self-service till than the one they were buying. If applied to the entire UK adult population, it would mean six million people have taken advantage of self-checkouts to steal from shops.
Earlier this month, another new research revealed that almost 40 per cent of UK shoppers have failed to scan at least one item when using self-checkouts.