Seven in ten independent retailers across the UK are boycotting Black Friday this year, as rising operational costs and economic pressures continue to impact small businesses, according to the latest survey from the British Independent Retailers Association (Bira).
The annual survey reveals that 70.5% of independent retailers are refusing to participate in the pre-Christmas sales event, continuing a strong trend of resistance seen over the past four years. In 2021, 85.5 per cent boycotted the event, followed by 86.8 per cent in 2022, and 86.6 per cent in 2023. This year's figures show that while some retailers are testing the waters with Black Friday promotions, the majority remain steadfast in their opposition.
The survey also highlighted growing concerns about Black Friday's impact on independent retail, with 75.4 per cent believing it negatively affects the high street—a significant increase from 68.8 per cent last year.
"Our survey demonstrates that independent retailers are taking a strong stance against Black Friday discounting during these challenging economic times," said Andrew Goodacre, CEO of Bira. "With increased staffing costs and squeezed margins, many of our members are already operating on tight margins while offering competitive prices year-round. The pressure to slash prices further during Black Friday simply isn't viable for small businesses."
Retailers across the country shared their experiences and concerns about the impact of Black Friday. "Bike shops now go quiet in October and November because of Black Friday with an expectation of heavy discounting," reported one retailer, while another observed, "I suspect overall the industry will be flat on sales, with Black Friday simply causing a pause in sales in October and a reduction in December."
The pressure on brick-and-mortar stores was particularly evident, with one retailer saying: "As a bricks and mortar retailer, we get lots of consumers looking and choosing products but not purchasing. I believe they purchase them elsewhere on Black Friday."
The recent autumn budget has added to retailers' concerns, with one commenting: "It has just made everything worse. Simply can't afford to cut margins that are desperately needed to cover the extra expenses."
Despite these additional pressures, 87.7 per cent of retailers maintained their position that the autumn statement hasn't made them think differently about Black Friday.
"UK B2B price restrictions and tiered pricing dependent on volume hurt the consumer and smaller retailers, Black Friday just amplifies the effect," explained another retailer, highlighting the structural challenges faced by independent businesses.
Mr Goodacre said: "Independent retailers are the backbone of our high streets. Rather than competing in an unsustainable race to the bottom on pricing, especially during these economically challenging times, our members focus on providing quality products, exceptional service, and genuine value throughout the year. We encourage shoppers to support these local businesses that contribute so much to our communities."
Allwyn, operator of The National Lottery, has announced it has awarded £20,000 in prizes to 11 National Lottery retailers in its latest Site, Stock, Sell online quarterly prize draw.
A single National Lottery retailer took home the £10,000 top prize, while a further 10 retailers each won £1,000 for achieving high scores in Allwyn’s Site, Stock, Sell online in-store standards programme.
"My husband and I are big charity people and that’s why we always make sure we do everything to maximise National Lottery sales and our shop’s contributions to Good Causes," said Ranmal Punja Odera, owner of Smokers Paradise and winner of £1,000.
"I worked for the NHS for years, and now I support the community and our customers. I often take our elderly customers out for brunch and dinner, so I will use the money to treat them to a nice afternoon tea and also give a little to a charity. Then the rest could go towards a holiday."
Tanwar Hussain
Tanwir Hussain, owner of Premier News in Chorley and winner of a £1,000 prize, said: "I was so happy when I found out I’d won. It means we can buy a new washing machine with the money.
"The National Lottery makes a huge difference to our store, as it helps to drive footfall. We recently had the new National Lottery permanent point of sales equipment installed which looks great and is already making a difference."
Allwyn’s Head of Field Sales, Karl Southworth, said: "I’d like to say a huge congratulations to this quarter’s deserving Site, Stock, Sell online prize winners. Keep up the fantastic work. We know that keeping Scratchcard dispensers full, signage current and up to date, and play slips topped up helps maximise sales of The National Lottery and, in turn, increases returns to Good Causes. Thank you for your hard work in helping to raise over £30 million every week for National Lottery-funded projects."
This month, independent National Lottery retailers have the opportunity to earn even more in rewards through Allwyn's Site, Stock, Sell online programme. They can earn £25 instead of £10 for uploading point of sale pictures and scoring 8 or more out of ten. This is helping support the huge £104m guaranteed EuroMillions special event draw tonight (7 March), with POS having already been sent to stores ahead of the huge draw.
If National Lottery retailers haven’t already, they can sign up to The National Lottery Retailer Hub today to find out more about bonus opportunities like this one: https://tnlpartners.co.uk/
Full list of winners:
£10,000
A National Lottery retailer in Kent*
£1,000
Simon Atkinson, owner of Woodfield Convenience Store in Harrogate
Visalini Jeyanand, owner of Go Local Extra in Derby
Paul Walker, owner of Bargain Booze in Wigan
Ranmal Punja Odera, owner of Smokers Paradise in Billericay
Dole Packaged Foods has appointed of Erik Hamel as Managing Director for Dole Packaged Foods Europe, replacing Isabelle Spindler-Jacobs
Isabelle joined Dole in 2019, where she took the lead in relocating the business from Paris to Rotterdam during the challenging time of the Covid pandemic, where she established a fantastic office and team by focusing on diversity and valuing individuals.
Under her leadership, Dole Europe has gone from strength to strength through the exploration of new markets and route to market expansions. Delivering category growth in the UK, now with over 40 per cent share of total ambient fruits, and growing ahead of the category
Isabelle has overseen the relaunch of Doles Tropical Gold canned pineapple into major mults, along with launch of Dole’s 198g Pineapple and Tropical Fruit pots, perfect for a healthy on the go snack, gaining listings in Sainsbury’s and a first ever listing for Dole in B&M. Another first for Dole, under Isabelle’s leadership is the award-winning Add Some WoW campaign, where we stoked controversy for Dole by adding pineapple to the infamous Full English breakfast through a compelling social media and PR campaign that led to two awards.
Previous to joining Dole, Isabelle worked 17 years for Heineken in several roles.
Erik Hamel, will take over the Managing Director role from March 15. Erik joined Dole as Finance Director in 2020 and will continue to drive the company’s transformation, focusing on both short-term and long-term category growth, while promoting Dole’s sustainability work.
Before joining Dole, Erik worked for Heineken for over 25 years covering many different roles in finance, sales and general management across various European markets
“I am very pleased to be given the opportunity to continue our journey in which we strive to enhance nutrition through the goodness of fruit together with our stakeholders,” said Hamel
Widow of the former post master, whose compensation arrived days after his death, has slammed Post Office for delaying the compensation as well as for offering an "utter disgrace" of the redressal.
Terry Walter was one of 555 sub-postmasters who won a legal battle against the Post Office in 2019. He was part of the GLO Group Litigation Order (GLO) Scheme established after the 2019 High Court win.
The scheme's aim is to restore sub-postmasters to the financial position they would have been in had they not become victims of faulty Horizon software which caused false accounting shortfalls.
Walter had his Post Office contract terminated in 2008. He and Janet lost their business and then their family home. They moved in to rented accommodation where they lived for the past 15 years.
Janet said Terry's claim was put forward in February 2024 and it has taken a year to receive an offer for redress from the government.
Terry passed away in February, a week before a letter arrived offering "less than half" of his original claim for financial redress.
"It should have been a 40-day turnaround of an offer. And it's taken 12 months to receive an offer, an offer which came after Terry had passed away.
"They wanted a stroke report back in September to drag it out a bit more, to see if it's being caused by all the stress from the Post Office."
"I think it contributed considerably to the whole state of him.
"I've told them I will not accept [the offer]," Janet tells Sky News. "I think it's an utter disgrace. Not when I look at him and I think, no, what you've been through - I won't just take anything and go away.
"It's a scandal what they did with the Horizon system, it's a scandal now because of the length of time it's taken [on redress]."
The Department for Business and Trade (DBT) said, "We are sorry to hear of Terry's death and our thoughts are with Janet and the rest of his family and friends."
They added they have now issued 407 offers to the 425 GLO claimants "who have submitted full claims" and are "making offers to 89 per cent of GLO claimants within 40 working days of receipt of a full claim, with over half of eligible claimants having now settled their claim."
The DBT also said it has "doubled" the amount of payments under the Labour government to "provide postmasters with full and fair redress".
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Decline in plant-based product sales and rise in meat and dairy sales
Meat and dairy products saw a rise in sales in January, while their meat-free counterparts and dairy-free products experienced less demand compared with 2024.
According to a report released by Agriculture and Horticulture Development Board (AHDB), while the meat, fish and poultry (MFP) category saw volume growth of 1.4 per cent, meat-free products had their fourth consecutive year of decline.
This was mostly driven by vegetable-based products such as bean burgers, rather than meat imitation products (like Quorn), as vegetable-based products saw a -12.4 per cent decline.
This weaker performance is likely due to declining engagement with Veganuary, according to Google searches, and only a small proportion of the population (5.65 per cent) taking part in the challenge this year.
Of those who took part, 1.29 per cent are vegan all year round, 2.30 per cent completed Veganuary and 2.06 per cent did not. Of those who managed to maintain a vegan diet for the entire month, 39 per cent stated they are not going to continue with the diet beyond January, states AHDB.
Promotions played a big part in performance this January, and according to Kantar, meat-free product saw a 9.1 per cent decline in promotions year-on-year, which, along with high inflation, likely contributed to its performance.
While meat imitation products did see spend and volume growth in January, it was the only meat-free category to see increases in both, however, this isn’t expected to continue, as historically (2021–2024) there has been an average decline in volume of -22.5 per cent from January to February (Kantar 4 w/e 26 January 2025).
Cow’s dairy volumes increased by 6.1 per cent in January and saw volume increases in almost all product categories, while plant-based dairy sales increased by just 1 per cent, with volume declines in nearly all plant-based dairy categories, including plant-based cheese, spreads and butter.
Hannah McLoughlin, an AHDB analyst, said, “Our data highlights that consumer interest in meat and dairy-free products is not as strong as it was in previous years.
“The demand for meat and dairy remains resilient, with many consumers showing a preference for traditional products over plant-based options.
“This shift in consumption patterns, coupled with fluctuating promotional activity, suggests that the traditional meat and dairy sectors continue to hold their ground in the face of changing dietary trends.
“AHDB continues to promote the benefits of eating meat and dairy year-round, with our Milk Every Moment, Let’s Eat Balanced and Love Pork campaigns focusing on the great taste and health benefits of these products as part of a healthy balanced diet.”
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Retailers cautioned to prep for disposable vape ban
Vapes touted as "nicotine free" to UK consumers can have traces or even considerable amount of nicotine, shows a new report as Trading Standards continue to unearth new intelligence around the illegal vapes market.
As part of Operation Joseph, a Department of Health and Social Care (DHSC) funded initiative tracking the sale of illicit vapes and underage sales, 76 products sold as nicotine free vapes were tested by Heart of the South West Trading Standards Service, working together with Trading Standards teams in Salford and Berkshire.
More than one in every eight (13.2 per cent) of the products were found to contain nicotine in amounts ranging from 0.06 mg/ml to 27.02 mg/ml – around the amount delivered by a pack of 20 cigarettes.
All ten were also found to exceed the limit on the amount of e-liquid permitted in vapes with two found to exceed both the e-liquid and nicotine strength limit.
As a result, consumers hoping to buy nicotine free products would have been exposed to nicotine and its addictive effects and in significant quantities with eight of the ten failed samples.
Lord Michael Bichard, Chair, National Trading Standards, said, “Nicotine free vapes can be a useful tool to quit smoking and reduce nicotine dependency, but these findings reveal that people can actually continue to be stuck in a cycle of addiction if sold the highly addictive substance unknowingly.
“Businesses should be aware vapes falsely claiming to be nicotine free are in circulation and should make sure they are not breaking the law by selling products that are falsely advertised, especially where they are importing goods or acting as the main UK distributor.
“I urge businesses and consumers to be vigilant and report suspected cases to the Citizens Advice consumer service by calling 0808 223 1133.”
Alex Fry, Operations Officer for Heart of the South West Trading Standards, said, “We are pleased to have contributed to and helped co-ordinate the sampling of this project.
"We recognise how important it is for regulators and legislators to have up to date intelligence on what products are being supplied to consumers.
“Trading Standards are at the forefront of ensuring products comply with legal requirements and we hope that the findings will provide valuable intelligence and help shape the future regulation of cigarettes, tobacco and vapes.”