One of the most notable developments in the BWS category in recent years has been the flood of NPD in ready-to-drink alcoholic beverages (mostly in cans) including wine, and, increasingly, sophisticated bar-quality cocktails. What started many years ago with the innovative can of “commuter special” gin and tonic has developed into a colourful world of ring-pull tastes and combinations.
Bacardi Breezer, Smirnoff Ice and WKD were among the first major players in the RTD market in the 1990s. But brands, marketing and consumer values and lifestyles have changed significantly since then, and the category has seen a revival as RTDs responded to changing consumer desires.
“Changing societal habits have created a new demand for cocktail deliveries and canned RTDs for consumption at events and parties, which has led to a surge in both volume and innovation which will only increase. RTDs are still growing at higher rates than spirits, wine and beer, signalling a major shift in consumer interest,” comments Kevin Fowler, General Manager Europe at Hard Rock International.
RTDs and canned cocktails (and wines) have the great advantage of convenience and unit form: they can be stored and enjoyed without any need for the usual paraphernalia – not even a glass. They can easily be assorted to provide on-the-go variety – a party in a can – and are disposable, recyclable, trendy (and very popular with the young crowd). They also have good margins and shelf appeal, and can (pun intended) be sold chilled with minimal space issues – the perfect C-store good-to-go item.
Jagermeister Mule
The RTD category has experienced resurgence in recent years, thanks to the increased uptake by consumers, who are attracted by new subcategories including seltzers and cocktails. The category is continuing to grow slightly ahead of the current off-trade BWS market at 28.7 per cent [Nielsen]. Category innovation is important for the convenience market, as RTDs, mixed cocktails and hard seltzers drive experimental and impulse buying decisions.
While traditional RTDs still account for a significant share of the flavoured alcoholic beverages (FAB) category, the major growth is being fueled by premiumisation and higher ABV brands. In fact, higher ABV brands are worth £56m, growing ahead of the total FAB category at 17.2 per cent in the year to Feb. 20 [IRI], whereas the “premiumisation” of the RTD category is opening it up to new consumers.
“These types of premixed drinks have evolved and become more sophisticated since their ‘alcopop’ heyday. Improved quality and variety of RTDs have enticed newbies into the category while winning back consumers who had shifted to other categories by offering exciting and innovative flavours,” Caitlin Barker of Continental Wine and Food says.
Their Paradise Bay Cocktail Co. offers a range of lightly sparkling ready to drink premixed cocktails made with natural flavours, inspired by some of the UK’s favourite cocktails, with the full range available in 6 x 70cl case sizes, with an SSP of £2.99/70cl. With the range including Strawberry Daiquiri, Mojito, Pina Colada and the new Blue Lagoon, launched in April, there is something for everyone.
According to the IWSR, by 2023 it is expected that total beverage alcohol consumption will return to pre-Covid levels, with consumption steadily increasing through to 2025 and recovery will be particularly boosted by RTDs. The global RTD market is predicted to be worth $85.5 billion by 2030 and the growing demand for low-alcohol, convenient alcoholic beverages has led to an increase in RTD alcoholic beverage consumption in the UK [Insight Ace, 2022]. As per the WSTA Market Report 2021, the RTD cocktails category has almost doubled in value in the UK over the past five years.
“Consumers are on the lookout for innovation around great-tasting quality cocktails replicated conveniently at home and when socialising with friends and family. The trend towards RTD cocktails and their rise in popularity will be a key trend in the alcohol market this festive season, making them an easy and exciting offering at Christmas parties and celebrations,” Fowler, of Hard Rock, adds.
Launched in the UK last month, following a successful debut in the US, Hard Rock Expert Cocktails provide great tasting cocktails in a convenient 330ml format from a recognised, iconic brand who have been making great tasting cocktails for over 50 years. Available in Piña Colada, Mojito and Passion Fruit Martini (five per cent ABV), they are an ideal solution for consumers looking for an easy to consume format.
“The market for ready-to-drink alcohol products continues to show traction and demand from consumers,” Fowler notes. “Consumers want convenience and choice, and this is something these alcoholic beverages can provide as they offer a variety in flavour that is easy to take on the go with you. They don’t require any preparation therefore making them the perfect choice for consumers whatever occasion they are celebrating.”
Creating value
Fowler points out that the independent retailers are well placed, literally, to steal a march on the multiples, when it comes to the RTD sales. “Independents are usually in places where people are consuming RTDs, therefore the relationship complements each other perfectly,” he says.
“There may also be more space to keep RTDs chilled and therefore ready to be drunk in the moment, encouraging impulse purchases which multiplies miss out on if they don’t dedicate fridge space to RTDs and only sell them in larger multipack options.”
It is also important to create value for customers, he adds. “They are usually in a better position to offer creative options and being smaller usually equates to being agile. An example of this agility and creativity is creating calendar and news agenda themed POS and display stands, drawing customers in to the store and aligning products with daily lifestyle,” he goes on.
Tim Dunlop, Brand Director at Hammonds of Knutsford, the specialist drinks wholesaler which brought BuzzBallz – a leading premium, bar-strength cocktails from the US – into the UK convenience sector, also stresses on the importance of display to the category.
“We’d recommend displaying RTDs and canned cocktails in the drinks chiller, next to white, rosé and sparkling wines, hard seltzers and premixed spirit and mixer drinks to appeal to those looking for something to enjoy immediately, or to take to a group gathering,” he suggests.
“Ensuring the fridge is stocked with products that appeal to the changing tastes of shoppers, especially younger adult drinkers, is key to capitalising on the at-home drinking occasion both for a planned evening in or an impromptu gathering. ”
BuzzBallz offers retailers an extensive selection of branded POS materials to support the range including counter and chiller racks, free standing display units and eye-catching signage.
BuzzBallz Cocktails launched in the UK in June and are a smash hit in the USA, where they are on target to sell 100 million units this year. Made with premium spirits, and bursting with real fruit juice, natural flavours and ingredients, they are a different, no-mess solution with a unique round shape and strong visual appeal.
Six SKUs are available to UK convenience stores now via Hammonds: Choc Tease, Tequila ‘Rita, Strawberry ‘Rita, Lotta Colada, Chili Mango and Espresso Martini. All 200ml balls are 13.5 per cent ABV with an RRP of £3.50 each.
“Pre-mixed cocktails and long drinks are expected to increase share of the RTD market, so BuzzBallz Cocktails presents a significant opportunity to the UK drinks sector, especially when consumers are looking for new and unusual options in the chiller,” Dunlop comments, adding that the brand is the biggest selling single serve pre-mixed cocktail brand in the US convenience channel.
“The UK RTD market is a fast-growing category, yet it is crying out for more innovation and excitement. We believe that BuzzBallz Cocktails can deliver this.”
He anticipates a bumper few months ahead as there will be so many opportunities to tap into from early November, once the World Cup tournament kicks off. “At-home gatherings, whether for football viewings or festive drinks, are going to be a lucrative area for retailers and BuzzBallz Cocktails fit perfectly into these moments,” he says.
The brand’s UK launch strategy is to target 25 to 40 year-olds, living in urban areas, who enjoy on-the-go lifestyles and socialising with friends, at parties, events and festivals or simply in the garden.
Spirited entrants
With vodka and gin being the top two contributors of value growth in the rapidly growing RTD market [NielsenIQ], leading flavoured vodka brand JJ Whitley is providing retailers with an innovative product range to tap into this significant sales opportunity with a new ready to drink line-up which includes Vodka Lime & Soda, Blue Raspberry Vodka & Lemonade, London Dry Gin & Tonic and Pink Gin & Lemonade.
“Our award-winning JJ Whitley range offers quality, British made vodkas and gins that tap into the latest flavour trends,” James Stocker, Marketing Director, Halewood Artisanal Spirits comments.
“In addition to the popular Vodka Lime & Soda and Gin & Tonic serves, we’ve also added our Blue Raspberry Vodka and Pink Gin offerings, bring additional flavour diversity into RTDs and driving further recruitment into the category. We’re confident that these will be a big hit with consumers, particularly during the summer months as convenient, on-the-go formats are key”.
Meanwhile, another Halewood brand, Dead Man’s Fingers, has expanded into the RTDs category with three new launches – Spiced Rum & Cola, Spiced Rum & Ginger Beer and Passion Fruit Rum & Lemonade.
Available now, the convenient format opens up a host of new opportunities for consumers to enjoy Dead Man’s Fingers rums mixed up into delicious drinks on the go, without compromising on the brand’s award-winning taste and quality.
“We’ve seen huge success within the rum category with our Spiced and Flavoured variants, which continue to attract incremental shoppers into rum and grow the category,” Rachel Adams, Global Marketing Manager for Dead Man’s Fingers Rum, comments.
“The launch of our new RTD format is a natural next step for our brand, particularly as we enter into the summer months when convenience is key, so we’re excited to be able to offer that delicious Dead Man’s Fingers taste in a handy new format”.
“For retailers, it’s also a great opportunity to introduce new shoppers to the rum category, and ultimately upsell to the larger 70cl bottle format for increased basket spend”.
Dead Man’s Fingers flagship Spiced Rum is inspired by flavours of Saffron Cake and Pedro Ximénez ice cream with hints of caramel, vanilla, cinnamon and undertones of orange, and is complemented perfectly by cola or ginger beer for delicious and refreshing on the go serves. Dead Man’s Fingers Passion Fruit Rum offers sweet, tropical aromas, pairing with lemonade for a light and fruity option that’s perfect for summer.
New variants from JJ Whitley and Dead Man’s Fingers are available to order now in 330ml cans, with an ABV of five per cent at an RRP of £1.99 per can.
Functional moves
As this summer has seen the return of festivals and large-scale events up and down the county, a new drink has also arrived on the scene, creating a category first. Billed as the first post-social replenishment drink, Bounce Back is designed to be consumed after a night of socialising with friends, to make sure that users have the stamina to keep functioning the day after.
Biochemists Dhruv Trivedi and Vandana Vijay have spent years researching, experimenting and developing the right combination of replenishing nutrients and finally, after 59 versions, found the winning ready-to-drink formula. Jam-packed with the right mix of vitamins, minerals, and amino acids, this functional drink helps to alleviate the stresses of an active social life, allowing the body to feel refreshed the next day.
“Consumers are looking for products to support both emotional and physical health needs, ranging from relaxation to hydration,” Trivedi and Vijay comment.
“What might be of greatest interest is products that are perceived to address both states, with claims regarding sleep, stress, energy, immunity, gut health and balance, all rating highly for emotional and physical support, [and] with a driving demand for more sustainable packaging option.”
Both claim that Bounce Back fits in well with this trend as it works to replenish the body with a formula of 17 vitamins, amino acids and minerals, focusing on post social wellbeing and providing specific health benefits. Cans are also recyclable and environmentally friendly, as they note that this is something that consumers are very mindful of when purchasing products.
“Consumers are still looking for convenience, but the need for products that are eco-friendly has accelerated too – including in the food and drink markets. Consumers are now actively searching for products that are good for the planet, as sustainability has become a key issue in their buying behaviour. This is a trend that is only going to continue to grow in the future as the pandemic has forced consumers to look at making healthier choices and sustainable changes in their lifestyles,” they add.
At the same time, they also remind retailers that the ongoing cost of living crisis would have a bearing on the purchasing decisions.
“Consumers are on the lookout for a low-cost and easy solution to making their own drinks when it comes to staying at home, and this is a key trend that is here to stay. With the cost-of-living crisis currently happening in the UK, consumers are going to continue looking for low-cost and easy to consume alcoholic beverages,” they say.
Women’s health is their next main focus, and Trivedi and Vijay have plans to launch future products to support with women’s health, sleep and immunity.
Meanwhile, Florian Beuren, Senior Brand Ambassador at Mast-Jägermeister UK, invites our attention to a lesser known aspect of the drink, that it can also be used to make simple, yet delicious cocktails.
“The Jägermeister Mule is a twist on a classic cocktail, which can be made easily at home with just three ingredients, 50ml Jägermeister, a dash of fresh lime, topped with ginger beer. For a finishing touch, consumers can also add a fresh slice of cucumber for garnish,” he explains.
With 24 million households in the UK purchasing coffee, he suggests that their latest innovation, Jägermeister Cold Brew Coffee (ABV 33 per cent), is a must-stock for convenience retailers looking to capitalise on this trend.
“Jägermeister Cold Brew Coffee offers the perfect blend of Jägermeister and intense cold brewed coffee, creating a delicious, three-ingredient Espresso Martini, one of the top 10 cocktails in the UK according to CGA data. Use just espresso, sugar syrup and Jägermeister Cold Brew to make this Jägermeister Espresso Martini,” Beuren adds.
He also recommends cross merchandising to increase basket spend as consumers pick up additional items for at home cocktail making. “Retailers can create cross-category displays which help consumers find everything they need in one place, making their shopping experience quick and easy,” he notes.
Demand for ready-to-drink cocktails, the fastest growing alcoholic drinks segment, is expected to grow steadily over the next decade worldwide and in this fast-growing and fast-evolving category, it is important to stay in tune with consumers to find out what they want and what they like.
Greater Manchester-based wine and spirits firm Kingsland Drinks Group has announced the appointment of Sarah Baldwin as Managing Director.
Baldwin will lead the employee-owned, full-service drinks company from April, leaving Purity Soft Drinks, where she sat as chief executive for over six years.
With a strong background in FMCG covering retail, consumer brands and own label, she has extensive and proven commercial experience earned in senior leadership roles at Gü Puds as managing director, Arla Foods as VP marketing (UK) and Asda as category director. Baldwin is also a long-standing board member and executive council member of the British Soft Drinks Association.
Baldwin’s appointment follows the departure of Ed Baker, who led the business until November 2024.
Andy Sagar, Kingsland Drinks Group chairman, said: “Sarah’s extensive experience in drinks and the wider FMCG industry will play a considerable role in the coming years as we continue to build our position as a competitive full-service drinks company.
“We cater for every part of the drinks industry, from UK high street retailers and the national on trade, to global brands requiring a production and packing partner and challenger brands wishing to scale. We are confident that Sarah’s expertise and vision will continue to drive our company forward and help us deliver our long-term company vision - to build a better drinks industry and society. We welcome Sarah to the Kingsland family.”
Baldwin commented: “I’m joining a talented and well-developed team in a unique business at an exciting time. I very much embrace the opportunity to embark on this new chapter at Kingsland Drinks Group and be part of how the firm grows in the long term.”
In recent years Kingsland has upweighted its focus on spirits and no and low alcohol creation and increased its capacity to pack wines and spirits in new and emerging formats including new carbonation, bottling, Bag in Box and canning lines.
The company also reinstated its onsite winery and expanded its NPD capabilities with a new laboratory in recent years. In 2021, the company transitioned into an employee-owned model, enabling its members to have a say in how the company is run.
Essex has seen a staggering rise of over 14,000 per cent in illegal vape seizures in the past 12 months, a new report has revealed.
The shocking figures place the county just behind the London Borough of Hillingdon for total seizures - which leading industry expert, Ben Johnson, Founder of Riot Labs, attributes to its proximity to Heathrow airport.
The Illegal Vape report, released by vape retailer Vape Club following a Freedom of Information request, revealed the ten counties with the highest seizures in the past 12 months and the percentage change versus 2023.
Two illegal vapes were seized every minute in 2024, with almost £9 million worth of illegal products removed from UK streets. The number of illegal vapes seized year-on-year since 2020 saw a dramatic 100-fold increase.
Ben Johnson, who’s company has launched Riot Activist to defend the vape sector and protect smokers trying to quit, claims the government have a golden opportunity to reduce illegal vapes through the introduction of a licensing scheme.
“The bottom line is, the illegal vape black market is booming due to a lack of enforcement and the government’s ongoing attempts to use prohibition, which is only fueling the problem. Prohibition does not work,” Johnson commented.
“A well-executed licensing scheme for vapes which would be self-funded, and therefore enforced, is the best option to crack down on illegal vapes and manage the youth vape problem. Vapes have a vital role to play in the government’s smoke free ambitions, helping millions of adult smokers quit. Their current approach is absolute self-sabotage, and as these staggering figures show - they urgently need to wake up.”
In England, London contributed to nearly half of all illegal vape seizures (47%), while Newport, in Wales, saw significant increases contributing to 70 per cent of Wales’ total seizures.
In Scotland, Renfrewshire Council - the home of Glasgow airport - reported the highest number of seizures (3,814).
Dan Marchant, chief executive of Vape Club, added: “Innocent Brits who are using vapes as a legitimate tool to quit are being exploited by the black market, and more has to be done to protect them. Dangerously high nicotine levels and contaminated products are reaching consumers due to this illicit activity, and the government must reconsider its current position - and properly study the proposed retail and distributor licensing framework which is the most effective approach to solving the youth vape problem, without impacting smokers who use vaping to quit smoking.”
How to tell if you have an illegal vape:
Illegal vapes are dangerous, unregulated devices with unknown ingredients or much higher nicotine levels which can pose serious risks to health. The telltale signs to look out for include:
Vapes with a tank size larger than 2ml
Vapes with a nicotine strength greater than 20mg/ml
Vapes without the correct health or nicotine warnings
Poor quality packaging with low-resolution photos or labels
Vapes without a UK address or labelling in a foreign language
Untested vapes that haven't been properly safety checked, including vapes without full ingredient list displayed on packaging
Britain will investigate the long-term effects of vaping on children as young as eight in a decade-long study of their health and behaviour, the government said on Wednesday.
The government has been cracking down on the rapid rise of vaping among children, with estimates showing a quarter of 11- to 15-year-olds have tried it out.
A ban on disposable vapes is due to come into force in June, and the Tobacco and Vapes Bill, currently passing through parliament, will limit flavours and packaging on vapes designed to attract children.
"The long-term health impacts of youth vaping are not fully known, and this comprehensive approach will provide the most detailed picture yet," the health department said.
The £62 millionstudy will track 100,000 people aged 8-18 years through the 10-year period, collecting data on behaviour and biology as well as health records, the statement said.
The World Health Organisation has urged governments to treat e-cigarettes similarly to tobacco, warning of their health impact and potential to drive nicotine addiction among non-smokers, especially children and young people.
"It is already known that vaping can cause inflammation in the airways, and people with asthma have told us that vapes can trigger their condition," said Sarah Sleet, CEO of British lung charity Asthma + Lung UK.
"Vaping could put developing lungs at risk, while exposure to nicotine - also contained in vapes - can damage developing brains."
In Britain, unlike traditional cigarettes which are heavily taxed and face strict advertising limitations, vapes are not subject to 'sin tax' and carry colourful designs and fruity flavours that make them stand out on shop shelves.
The government, which plans to introduce a flat rate duty on vaping liquid from next October, said the study would provide researchers and policymakers with the evidence needed to protect the next generation from potential health risks.
It also launched a nationwide vaping campaign, due to roll out primarily on social media to "speak directly" to younger audience using influencers.
Commenting, Marina Murphy, senior director, scientific affairs at vape firm Haypp, said the study will help to build a strong scientific evidence base for UK policymakers.
“Without a strong evidence base, there may be a temptation to default to measures such as flavour bans that don’t directly address issues around youth access but may instead discourage adult smokers from switching. In other jurisdictions, flavours bans have led to increased smoking,” Murphy said.
“The first ever public health campaign to discourage youth vaping is a welcome step, but we must remember that vapes are already an adult only product. We also need clear information about vapes from government to adult smokers. Half the adults in the UK already believe vapes to be as harmful or more harmful than cigarettes, and this type of misinformation needs to be countered to encourage adult smokers to switch to less harmful vapes.”
United Wholesale, JW Filshill and CJ Lang & Sons emerged as the stars of Scotland wholesale world in the recently held annual Scottish Wholesale Achievers Awards.
Achievers, now in its 22nd year and organised by the Scottish Wholesale Association, recognises excellence across all sectors of the wholesale industry and the achievements that have made a difference to individuals, communities and businesses over the last year.
Over 500 guests attended the Achievers gala dinner and awards presentation, hosted by sports broadcaster Eilidh Barbour, at the O2 Academy Edinburgh, on Thursday (20). Scotland’s Cabinet Secretary for Rural Affairs, Land Reform and Islands, Mairi Gougeon MSP, was in attendance and presented two awards.
The Supplier Sales Executive of the Year award was won by Craig Barr, regional business development manager at AG Barr, who the judges described as “absolutely dedicated to his company and his customers”.
Multiple winners on the night included United Wholesale (Scotland) – picking up Best Delivered Operation – Retail, Best Cash & Carry for its depot in Queenslie, Glasgow, Best Licensed Wholesaler – Off-Trade, and Best Marketing Initiative.
In the Best Cash & Carry category, the judges praised United’s “first-class customer service and shopping experience, with particularly impressive NPD activation and digital activity”.
They added: “It offers retailers advice, collaborates closely with suppliers, and has a dedicated and well-supported team.”
In Best Delivered Operation – Retail, while United claimed the title, the worthy runner-up, CJ Lang & Son, went on to win Best Symbol Group, with the judges pointing to the Dundee-based Spar business’s “excellent execution in-store, and its onboarding strategy and initiatives involving local communities” which made it stand out from its competitors.
Meanwhile, United’s “Spin To Win” concept entered for Best Marketing Initiative was described by the judges as a “game-changer and a fantastic way to generate excitement for a brand, drive footfall into depots, and gain distribution”, ensuring another accolade for the wholesaler’s award cabinet.
For west of Scotland wholesaler JW Filshill, it was “meeting its vast number of sustainability and environmental goals” that saw it take home the important Sustainable Wholesaler of the Year category – with the judges stating that the business has worked on several initiatives that have been “for the wider benefit of other wholesalers, suppliers and retailers”, with staff empowered by senior management to take the lead in driving sustainability initiatives.
In the two drinks categories, United Wholesale (Scotland) won Best Licensed Wholesaler with the judges pointing to its “incredible supplier and customer relationships” and pushing NPD in a tough market, helping suppliers and customers understand Scottish legislation and investing in its retailers – and having a “forward-thinking attitude in the digital space”.
Suppliers were recognised for their support of the wholesale sector with awards in categories including Best Overall Service and Best Foodservice Supplier – both won by soft drinks giant AG Barr.
Both of these awards involves wholesaler members of the SWA voting each month over a four-month period for the shortlisted suppliers.
AG Barr also shone in the Project Wholesale category for “The Great Transition”, its project to move all the sales from Barr Direct into the wholesale industry. And in a fun segment during Achievers, attendees watched five TV ads shortlisted by wholesalers across Scotland with the Best Advertising Campaign going to the supplier’s IRN-BRU – ‘Mannschaft’.
The event also recognised wholesale members Dunns Food and Drinks and JW Filshill, both of which are celebrating their 150th anniversaries in 2025.
SWA chief executive Colin Smith said, “Tonight is all about recognising and celebrating the exceptional achievements of not only businesses but also individuals in the Scottish wholesale channel, the gateway to Scotland’s food and drink industry.
“The people who work in wholesale are the glue that binds our food and drink industry together – be it those who work in partnership with our producers and suppliers, or those who help support, develop and deliver into the local retailer, hotel, school or hospital.
“Once upon a time, the wholesale industry largely flew under the radar of those in the corridors of power, but today, Scotland’s wholesale industry is far more widely recognised by MSPs and MPs alike for the vital role it plays in the food and drink supply chain.
“Every wholesaler, every supplier – be they local or national, large or small – are an essential cog in Scotland’s complex food and drink supply chain. That’s why is it more important than ever that we celebrate their success and recognise everything they do to ensure that food and drink reaches our plates and tables.”
While a community group recently criticised self-service checkouts, saying automation lacks the "feel good factor", retailers maintain that rise in the trend is a response to changing consumer behaviour and the need of the hour.
Taking aim at self-checkouts in stores, Bridgwater Senior Citizens' Forum recently stated that such automation is replacing workers and damaging customer service.
"More and more supermarkets are replacing staff with machines, and we must help to reverse the trend," BBC quoted Forum chairman Ken Jones as saying.
"The knowledge and advice of retail staff is invaluable, but we also value human interaction above machines and artificial intelligence.
"Just saying hello to someone makes you come back, especially in dark days of winter. The feelgood factor, you can't put a price on it can you?"
Self-checkouts are present in 96 per cent of grocery stores worldwide.
In the UK's convenience channel, about 17 per cent of convenience stores now have a self-service till, states "Local Shop Report" by the Association of Convenience Stores, signifying a significant portion of the country's convenience stores offer self-checkout options.
Convenience stores often see self-checkout tills as an asset as they save time and queues at the counter in case of staff shortage.
Budgens Berrymoor has a self- checkout till. Retailer Biren Patel considers having the system as an asset and also as a backup in case of lesser staff.
Patel told Asian Trader in a recent conversation, "In future, in case, if I have to reduce the staff, I can have just one staff at the till and the other one customers can use themselves and save time by standing in the queue."
Retailers also argue self-service tills reflect changing consumer habits and offer speed and convenience.
Kris Hamer, director of insight at the British Retail Consortium, said, "The expansion of self-service checkouts is a response to changing consumer behaviours, which show many people prioritising speed and convenience.
"Many retailers provide manned and unmanned checkouts as they work to deliver great service at low cost for their customers".
Apart from convenience, upcoming rise in wages is also expected to further push the use to self-checkout tills in the stores.
However, there is a con for retailers here as multiple studies show that shoppers tend to cheat at self-checkout tills while some use such tills to steal from stores.
According to the poll of 1,099 adults by Ipsos, one in eight adults (13 per cent) said they had selected a cheaper item on a self-service till than the one they were buying. If applied to the entire UK adult population, it would mean six million people have taken advantage of self-checkouts to steal from shops.
Earlier this month, another new research revealed that almost 40 per cent of UK shoppers have failed to scan at least one item when using self-checkouts.