One of the most notable developments in the BWS category in recent years has been the flood of NPD in ready-to-drink alcoholic beverages (mostly in cans) including wine, and, increasingly, sophisticated bar-quality cocktails. What started many years ago with the innovative can of “commuter special” gin and tonic has developed into a colourful world of ring-pull tastes and combinations.
Bacardi Breezer, Smirnoff Ice and WKD were among the first major players in the RTD market in the 1990s. But brands, marketing and consumer values and lifestyles have changed significantly since then, and the category has seen a revival as RTDs responded to changing consumer desires.
“Changing societal habits have created a new demand for cocktail deliveries and canned RTDs for consumption at events and parties, which has led to a surge in both volume and innovation which will only increase. RTDs are still growing at higher rates than spirits, wine and beer, signalling a major shift in consumer interest,” comments Kevin Fowler, General Manager Europe at Hard Rock International.
RTDs and canned cocktails (and wines) have the great advantage of convenience and unit form: they can be stored and enjoyed without any need for the usual paraphernalia – not even a glass. They can easily be assorted to provide on-the-go variety – a party in a can – and are disposable, recyclable, trendy (and very popular with the young crowd). They also have good margins and shelf appeal, and can (pun intended) be sold chilled with minimal space issues – the perfect C-store good-to-go item.
Jagermeister Mule
The RTD category has experienced resurgence in recent years, thanks to the increased uptake by consumers, who are attracted by new subcategories including seltzers and cocktails. The category is continuing to grow slightly ahead of the current off-trade BWS market at 28.7 per cent [Nielsen]. Category innovation is important for the convenience market, as RTDs, mixed cocktails and hard seltzers drive experimental and impulse buying decisions.
While traditional RTDs still account for a significant share of the flavoured alcoholic beverages (FAB) category, the major growth is being fueled by premiumisation and higher ABV brands. In fact, higher ABV brands are worth £56m, growing ahead of the total FAB category at 17.2 per cent in the year to Feb. 20 [IRI], whereas the “premiumisation” of the RTD category is opening it up to new consumers.
“These types of premixed drinks have evolved and become more sophisticated since their ‘alcopop’ heyday. Improved quality and variety of RTDs have enticed newbies into the category while winning back consumers who had shifted to other categories by offering exciting and innovative flavours,” Caitlin Barker of Continental Wine and Food says.
Their Paradise Bay Cocktail Co. offers a range of lightly sparkling ready to drink premixed cocktails made with natural flavours, inspired by some of the UK’s favourite cocktails, with the full range available in 6 x 70cl case sizes, with an SSP of £2.99/70cl. With the range including Strawberry Daiquiri, Mojito, Pina Colada and the new Blue Lagoon, launched in April, there is something for everyone.
According to the IWSR, by 2023 it is expected that total beverage alcohol consumption will return to pre-Covid levels, with consumption steadily increasing through to 2025 and recovery will be particularly boosted by RTDs. The global RTD market is predicted to be worth $85.5 billion by 2030 and the growing demand for low-alcohol, convenient alcoholic beverages has led to an increase in RTD alcoholic beverage consumption in the UK [Insight Ace, 2022]. As per the WSTA Market Report 2021, the RTD cocktails category has almost doubled in value in the UK over the past five years.
“Consumers are on the lookout for innovation around great-tasting quality cocktails replicated conveniently at home and when socialising with friends and family. The trend towards RTD cocktails and their rise in popularity will be a key trend in the alcohol market this festive season, making them an easy and exciting offering at Christmas parties and celebrations,” Fowler, of Hard Rock, adds.
Launched in the UK last month, following a successful debut in the US, Hard Rock Expert Cocktails provide great tasting cocktails in a convenient 330ml format from a recognised, iconic brand who have been making great tasting cocktails for over 50 years. Available in Piña Colada, Mojito and Passion Fruit Martini (five per cent ABV), they are an ideal solution for consumers looking for an easy to consume format.
“The market for ready-to-drink alcohol products continues to show traction and demand from consumers,” Fowler notes. “Consumers want convenience and choice, and this is something these alcoholic beverages can provide as they offer a variety in flavour that is easy to take on the go with you. They don’t require any preparation therefore making them the perfect choice for consumers whatever occasion they are celebrating.”
Creating value
Fowler points out that the independent retailers are well placed, literally, to steal a march on the multiples, when it comes to the RTD sales. “Independents are usually in places where people are consuming RTDs, therefore the relationship complements each other perfectly,” he says.
“There may also be more space to keep RTDs chilled and therefore ready to be drunk in the moment, encouraging impulse purchases which multiplies miss out on if they don’t dedicate fridge space to RTDs and only sell them in larger multipack options.”
It is also important to create value for customers, he adds. “They are usually in a better position to offer creative options and being smaller usually equates to being agile. An example of this agility and creativity is creating calendar and news agenda themed POS and display stands, drawing customers in to the store and aligning products with daily lifestyle,” he goes on.
Tim Dunlop, Brand Director at Hammonds of Knutsford, the specialist drinks wholesaler which brought BuzzBallz – a leading premium, bar-strength cocktails from the US – into the UK convenience sector, also stresses on the importance of display to the category.
“We’d recommend displaying RTDs and canned cocktails in the drinks chiller, next to white, rosé and sparkling wines, hard seltzers and premixed spirit and mixer drinks to appeal to those looking for something to enjoy immediately, or to take to a group gathering,” he suggests.
“Ensuring the fridge is stocked with products that appeal to the changing tastes of shoppers, especially younger adult drinkers, is key to capitalising on the at-home drinking occasion both for a planned evening in or an impromptu gathering. ”
BuzzBallz offers retailers an extensive selection of branded POS materials to support the range including counter and chiller racks, free standing display units and eye-catching signage.
BuzzBallz Cocktails launched in the UK in June and are a smash hit in the USA, where they are on target to sell 100 million units this year. Made with premium spirits, and bursting with real fruit juice, natural flavours and ingredients, they are a different, no-mess solution with a unique round shape and strong visual appeal.
Six SKUs are available to UK convenience stores now via Hammonds: Choc Tease, Tequila ‘Rita, Strawberry ‘Rita, Lotta Colada, Chili Mango and Espresso Martini. All 200ml balls are 13.5 per cent ABV with an RRP of £3.50 each.
“Pre-mixed cocktails and long drinks are expected to increase share of the RTD market, so BuzzBallz Cocktails presents a significant opportunity to the UK drinks sector, especially when consumers are looking for new and unusual options in the chiller,” Dunlop comments, adding that the brand is the biggest selling single serve pre-mixed cocktail brand in the US convenience channel.
“The UK RTD market is a fast-growing category, yet it is crying out for more innovation and excitement. We believe that BuzzBallz Cocktails can deliver this.”
He anticipates a bumper few months ahead as there will be so many opportunities to tap into from early November, once the World Cup tournament kicks off. “At-home gatherings, whether for football viewings or festive drinks, are going to be a lucrative area for retailers and BuzzBallz Cocktails fit perfectly into these moments,” he says.
The brand’s UK launch strategy is to target 25 to 40 year-olds, living in urban areas, who enjoy on-the-go lifestyles and socialising with friends, at parties, events and festivals or simply in the garden.
Spirited entrants
With vodka and gin being the top two contributors of value growth in the rapidly growing RTD market [NielsenIQ], leading flavoured vodka brand JJ Whitley is providing retailers with an innovative product range to tap into this significant sales opportunity with a new ready to drink line-up which includes Vodka Lime & Soda, Blue Raspberry Vodka & Lemonade, London Dry Gin & Tonic and Pink Gin & Lemonade.
“Our award-winning JJ Whitley range offers quality, British made vodkas and gins that tap into the latest flavour trends,” James Stocker, Marketing Director, Halewood Artisanal Spirits comments.
“In addition to the popular Vodka Lime & Soda and Gin & Tonic serves, we’ve also added our Blue Raspberry Vodka and Pink Gin offerings, bring additional flavour diversity into RTDs and driving further recruitment into the category. We’re confident that these will be a big hit with consumers, particularly during the summer months as convenient, on-the-go formats are key”.
Meanwhile, another Halewood brand, Dead Man’s Fingers, has expanded into the RTDs category with three new launches – Spiced Rum & Cola, Spiced Rum & Ginger Beer and Passion Fruit Rum & Lemonade.
Available now, the convenient format opens up a host of new opportunities for consumers to enjoy Dead Man’s Fingers rums mixed up into delicious drinks on the go, without compromising on the brand’s award-winning taste and quality.
“We’ve seen huge success within the rum category with our Spiced and Flavoured variants, which continue to attract incremental shoppers into rum and grow the category,” Rachel Adams, Global Marketing Manager for Dead Man’s Fingers Rum, comments.
“The launch of our new RTD format is a natural next step for our brand, particularly as we enter into the summer months when convenience is key, so we’re excited to be able to offer that delicious Dead Man’s Fingers taste in a handy new format”.
“For retailers, it’s also a great opportunity to introduce new shoppers to the rum category, and ultimately upsell to the larger 70cl bottle format for increased basket spend”.
Dead Man’s Fingers flagship Spiced Rum is inspired by flavours of Saffron Cake and Pedro Ximénez ice cream with hints of caramel, vanilla, cinnamon and undertones of orange, and is complemented perfectly by cola or ginger beer for delicious and refreshing on the go serves. Dead Man’s Fingers Passion Fruit Rum offers sweet, tropical aromas, pairing with lemonade for a light and fruity option that’s perfect for summer.
New variants from JJ Whitley and Dead Man’s Fingers are available to order now in 330ml cans, with an ABV of five per cent at an RRP of £1.99 per can.
Functional moves
As this summer has seen the return of festivals and large-scale events up and down the county, a new drink has also arrived on the scene, creating a category first. Billed as the first post-social replenishment drink, Bounce Back is designed to be consumed after a night of socialising with friends, to make sure that users have the stamina to keep functioning the day after.
Biochemists Dhruv Trivedi and Vandana Vijay have spent years researching, experimenting and developing the right combination of replenishing nutrients and finally, after 59 versions, found the winning ready-to-drink formula. Jam-packed with the right mix of vitamins, minerals, and amino acids, this functional drink helps to alleviate the stresses of an active social life, allowing the body to feel refreshed the next day.
“Consumers are looking for products to support both emotional and physical health needs, ranging from relaxation to hydration,” Trivedi and Vijay comment.
“What might be of greatest interest is products that are perceived to address both states, with claims regarding sleep, stress, energy, immunity, gut health and balance, all rating highly for emotional and physical support, [and] with a driving demand for more sustainable packaging option.”
Both claim that Bounce Back fits in well with this trend as it works to replenish the body with a formula of 17 vitamins, amino acids and minerals, focusing on post social wellbeing and providing specific health benefits. Cans are also recyclable and environmentally friendly, as they note that this is something that consumers are very mindful of when purchasing products.
“Consumers are still looking for convenience, but the need for products that are eco-friendly has accelerated too – including in the food and drink markets. Consumers are now actively searching for products that are good for the planet, as sustainability has become a key issue in their buying behaviour. This is a trend that is only going to continue to grow in the future as the pandemic has forced consumers to look at making healthier choices and sustainable changes in their lifestyles,” they add.
At the same time, they also remind retailers that the ongoing cost of living crisis would have a bearing on the purchasing decisions.
“Consumers are on the lookout for a low-cost and easy solution to making their own drinks when it comes to staying at home, and this is a key trend that is here to stay. With the cost-of-living crisis currently happening in the UK, consumers are going to continue looking for low-cost and easy to consume alcoholic beverages,” they say.
Women’s health is their next main focus, and Trivedi and Vijay have plans to launch future products to support with women’s health, sleep and immunity.
Meanwhile, Florian Beuren, Senior Brand Ambassador at Mast-Jägermeister UK, invites our attention to a lesser known aspect of the drink, that it can also be used to make simple, yet delicious cocktails.
“The Jägermeister Mule is a twist on a classic cocktail, which can be made easily at home with just three ingredients, 50ml Jägermeister, a dash of fresh lime, topped with ginger beer. For a finishing touch, consumers can also add a fresh slice of cucumber for garnish,” he explains.
With 24 million households in the UK purchasing coffee, he suggests that their latest innovation, Jägermeister Cold Brew Coffee (ABV 33 per cent), is a must-stock for convenience retailers looking to capitalise on this trend.
“Jägermeister Cold Brew Coffee offers the perfect blend of Jägermeister and intense cold brewed coffee, creating a delicious, three-ingredient Espresso Martini, one of the top 10 cocktails in the UK according to CGA data. Use just espresso, sugar syrup and Jägermeister Cold Brew to make this Jägermeister Espresso Martini,” Beuren adds.
He also recommends cross merchandising to increase basket spend as consumers pick up additional items for at home cocktail making. “Retailers can create cross-category displays which help consumers find everything they need in one place, making their shopping experience quick and easy,” he notes.
Demand for ready-to-drink cocktails, the fastest growing alcoholic drinks segment, is expected to grow steadily over the next decade worldwide and in this fast-growing and fast-evolving category, it is important to stay in tune with consumers to find out what they want and what they like.
UK retail sales rose less than expected in the runup to Christmas, according to official data Friday that deals a fresh blow to government hopes of growing the economy.
Separate figures revealed a temporary reprieve for prime minister Keir Starmer, however, as public borrowing fell sharply in November.
The updates follow news this week of higher inflation in Britain - an outcome that caused the Bank of England on Thursday to leave interest rates unchanged.
Retail sales by volume grew 0.2 per cent in November after a drop of 0.7 per cent in October, the Office for National Statistics said Friday.
That was less than analysts' consensus for a 0.5-percent gain.
"It is critical delayed spending materialises this Christmas to mitigate the poor start to retail's all-important festive season," noted Nicholas Found, senior consultant at Retail Economics.
"However, cautiousness lingers, slowing momentum in the economy. Households continue to adjust to higher prices (and) elevated interest rates."
He added that consumers were focused on buying "carefully timed promotions and essentials, while deferring bigger purchases".
The ONS reported that supermarkets benefited from higher food sales.
"Clothing stores sales dipped sharply once again, as retailers reported tough trading conditions," said Hannah Finselbach, senior statistician at the ONS.
Retail sales rose 0.2% in November 2024, following a fall of 0.7% in October 2024.
Growth in supermarkets and other non-food stores was partly offset by a fall in clothing retailers.
The Labour government's net borrowing meanwhile dropped to £11.2 billion last month, the lowest November figure in three years on higher tax receipts and lower debt-interest, the ONS added.
The figure had been £18.2 billion in October.
"Borrowing remains subject to upside risks... due to sticky interest rates, driven by markets repricing for fewer cuts in 2025," forecast Elliott Jordan-Doak, senior UK economist at Pantheon Macroeconomics.
Jacqui Baker, head of retail at RSM UK and chair of ICAEW’s Retail Group, commented that the later than usual Black Friday weekend meant November’s retail sales figures saw only a slight uptick as cost-conscious consumers held off to bag a bargain.
“Despite many retailers launching Black Friday offers early, November trade got off to a slow start which dragged on for most of the month. This was driven by clothing which fell to its lowest level since January 2022. The only saving grace was half-term and Halloween spending helped to slightly offset disappointing sales throughout November,” Baker said.
“As consumer confidence continues to build and shoppers return to the high street, this should translate into more retail spending next year. However, there are big challenges coming down the track for the sector, so retailers will be banking on a consumer-led recovery to come to fruition so they can combat a surge in costs.”
Thomas Pugh, economist at RSM UK, added: “The tick up in retail sales volumes in November suggests that the stagnation which has gripped the UK economy since the summer continued into the final months of the year.
“While the recent strong pay growth numbers may make the Bank of England uncomfortable, it means that real incomes are growing at just under 3 per cent, which suggests consumer spending should gradually rise next year. However, consumers remain extremely cautious. The very sharp drop in clothing sales in particular could suggest that consumers are cutting back on non-essential purchases.
“We still expect a rise in consumer spending next year, due to strong wage growth and a gradual decline in the saving rate, to help drive an acceleration in GDP growth. But the risks are clearly building that cautious consumers choose to save rather than spend increases in income, raising the risk of weaker growth continuing through the first half of next year.”
Dutch dairy collective FrieslandCampina has agreed to merge with smaller Belgian rival Milcobel, creating a leading dairy cooperative.
FrieslandCampina, whose brands include Yazoo and Chocomel, said the merger will provide the foundation for a future-oriented organisation that has dairy front and centre for member dairy farmers, employees, consumers, and customers.
The proposed merger is subject to approval by FrieslandCampina’s members’ council, Milcobel’s extraordinary meeting of shareholders, and antitrust authorities. The companies said member dairy farmers, employees, works councils and trade unions have been informed about the merger proposal.
Both companies, owned by dairy farmers for many generations, complement each other well in market positions and product portfolios. The merger offers further business development opportunities in market segments such as consumer cheese, mozzarella, white dairy products (such as milk, buttermilk, and yoghurt), and ingredients, as well as benefits in efficiency and expertise, for example in the area of sustainability.
“The combination of FrieslandCampina and Milcobel is bigger than the sum of its parts. It creates a future-oriented, combined dairy cooperative that is resilient and capable of capitalising on opportunities in the dynamic global dairy market,” said Sybren Attema, chair of the board of Zuivelcoöperatie FrieslandCampina.
“This strengthens our appeal to member dairy farmers, business partners and employees. Moreover, this step supports us in realising a leading milk price for our member dairy farmers, now and in the future.”
Betty Eeckhaut, chair of the board of Milcobel, said: “The cooperative philosophy, which is deeply rooted at both Milcobel and FrieslandCampina, is the bedrock for this proposed merger. Our goal remains to create added value for our member dairy farmers.
“Through our regional complementarity we will become the cooperative dairy partner of choice for current and new members, with a solid milk supply for a successful future. For employees, the new organisation provides great opportunities to grow in an international environment. For customers, this merger means more innovation, an expanded product portfolio and further professionalisation of our services.”
Based on the combined 2023 annual figures of FrieslandCampina and Milcobel - excluding Milcobel's Ysco business, which is in the process of being divested - the new, combined organisation has a pro forma revenue of more than €14 billion (£11.6bn) , operates in 30 countries, employs nearly 22,000 staff worldwide, and processes a total volume of approximately 10 billion kilograms of milk.
The boards of the cooperatives and executive management of the two parties have signed a framework agreement regarding the proposed merger. The companies aim to finalise a detailed merger proposal in the first half of 2025, which will then be discussed with the members of FrieslandCampina and the shareholders of Milcobel.
The UK government has pledged stronger measures to combat anti-social behaviour and shoplifting, which it acknowledges as serious crimes that disrupt communities and harm businesses.
Addressing a House of Lords debate on Monday, Home Office minister Lord Hanson detailed plans to abolish the controversial £200 shoplifting threshold and to introduce a new offence for assaults on retail workers.
“Anti-social behaviour and shop theft are not minor crimes. They cause disruption in our communities,” Lord Hanson stated.
“Shop theft in particular costs retailers across the nation millions of pounds, which is passed on to us as customers, and it is not acceptable. That is why, on shop theft, we are going to end the £200 effective immunity. For shop workers, we will protect them by introducing a new offence, because they are very often upholding the law in their shops on alcohol, tobacco and other sales.”
He also emphasised the government’s commitment to restoring visible neighbourhood policing, with 13,000 additional officers and Police Community Support Officers (PCSOs) planned, as well as piloting new “respect orders” to ban repeat offenders from town centres.
Later on Wednesday, the home secretary announced a £1 billion funding boost for police across England and Wales to restore neighbourhood policing. The money will include new funding of £100 million to kickstart the recruitment of 13,000 additional neighbourhood officers, community support officers and special constables.
The debate was initiated by Labour peer Baroness Ayesha Hazarika, who painted a vivid picture of the toll anti-social behaviour takes on workers and communities. “Many people who work in shops feel like they are living in a war zone,” she said. “Anti-social behaviour can so often be the canary down the coal mine and tell a wider story about what kind of society we are living in.”
Baroness Hazarika also urged the use of technology such as facial recognition to target hardened criminals responsible for terrorising shops and local residents.
Lord Hanson agreed, adding that the government is equipping police with the resources to better address persistent offenders, including funding initiatives like Operation Pegasus, which targets organised retail crime.
Retail trade union Usdaw has welcomed the Lords debate tackling anti-social behaviour and shoplifting.
“We very much welcome that Baroness Hazarika has raised this hugely important issue for our members. It is shocking that over two-thirds of our members working in retail are suffering abuse from customers, with far too many experiencing threats and violence,” Paddy Lillis, Usdaw general secretary, said.
“After 14 years of successive Tory governments not delivering the change we need on retail crime, we are pleased that the new Labour government announced a Crime and Policing Bill in the King’s Speech and all the measures that it contains, as set out by Lord Hanson.
“The chancellor announced in the Budget funding to tackle the organised criminals responsible for the increase in shoplifting, and the government has promised more uniformed officer patrols in shopping areas. It is our hope that these new measures will help give shop workers the respect they deserve.”
In response to the mounting pressures faced by postmasters across the UK, the Post Office has unveiled a centralised wellbeing platform aimed at simplifying access to support resources.
Post Office said the surge in shoplifting and violent incidents, documented in the 2024 ACS Crime Report, has only intensified the demand for comprehensive support.
With shoplifting on the rise year-on-year since 2021, and the Christmas trading period presenting heightened risks due to increased footfall and stock levels, the wellbeing of postmasters has become a pressing concern.
The new wellbeing platform, accessible via the Branch Hub app, provides a single point of access to a range of resources designed to meet Postmasters' immediate and ongoing needs. It is divided into three sections:
‘I Need Help Right Now’: Offers urgent support, including access to emergency services, mental health first aiders, , area and business support managers and organisations like Samaritans.
‘More Support and Guidance’: Provides practical tools such as security advice, social media abuse resources, and connections to organisations like Citizens Advice and Mind.
‘Access Community Support’: Encourages peer connections through WhatsApp and Facebook groups, as well as in-person meetings.
The initiative, a collaboration between the Post Office, the National Federation of Sub-Postmasters (NFSP), and Voice of the Postmaster, underscores a shift towards a more cooperative approach between historically independent groups, and creates a shared wellbeing network that is accessible to all postmasters, regardless of affiliation.
Mark Eldridge, postmaster experience director at Post Office, said the initiative will ensure that anyone who needs help can find it quickly and easily.
“It’s about creating a culture of care and resilience in the face of the challenges our postmasters face every day. If the initiative means helping just one postmaster, then we have done our job successfully,” Eldridge added.
Tony Fleming, postmaster at Thorne Post Office, shared how the initiative provided vital support following a traumatic armed robbery at his branch.
“It was incredibly difficult for the person faced with this violent threat, as well as the wider team. It’s a traumatic experience to go through as part of your day job and having the immediate support of the Wellbeing resource was invaluable – it really was wellbeing personified and gave me and everyone in the branch the support to get back to doing what we do best, serving our fantastic community in Thorne,” Fleming said.
Paul Patel, a Hampshire-based postmaster, echoed this sentiment, highlighting the platform’s ability to combat isolation and foster collaboration:
“It has been a difficult time for all postmasters who continue to serve their communities every day often feeling alone in their daily work life. It’s such a privilege to collaborate across the network to support Postmasters wellbeing from forming friendships to guiding for more professional support.”
Christine Donnelly of the NFSP highlighted the initiative’s accessibility and symbolic value.
“From a postmaster perspective this works on several levels. It is an easily accessible resource that offers advice and facts, but it also says by implication that we care, that participants from different areas of the business recognised a need and worked together to make it the best it could be,” Donnelly noted.
“It says you are not alone or the only one - how can you be if there is a whole site available?”
The Post Office plans to evolve the platform based on postmaster feedback, ensuring it remains relevant to emerging challenges.
Earlier this week, Post Office has announced a £20 million boost for postmasters to address their concerns that their income has not kept up with inflation over the past decade.
Both independent postmasters and Post Office’s retail partners that operate branches on its behalf will receive the top-up payment ahead of Christmas. The top-up payment will be based on both the standard fixed and variable remuneration the branch received in November.
Independent retailers have weathered one of their most challenging years in 2024, with multiple headwinds affecting the sector, according to the British Independent Retailers Association (Bira).
With pressures mounting throughout the year, independent retailers have faced an increasingly difficult trading environment marked by changing consumer behaviour and economic uncertainties.
"2024 has presented unprecedented challenges for independent retailers,” said Andrew Goodacre, CEO of Bira. “Consumer spending on non-food items has declined significantly, while persistent footfall problems and fragile consumer confidence have impacted high streets nationwide. Despite inflation coming under control, interest rates are falling slowly, affecting both business and consumer spending."
"The retail landscape has become increasingly competitive, with large chains implementing deeper and longer discount periods. The rise of ultra-fast fashion retailers like Shein and Temu has created additional pressure on margins, whilst deflation on non-food items has further squeezed profits," he added.
The sector has also grappled with retail crime, with Bira's latest survey showing 78.79 per cent of businesses reporting increased frequency or severity of theft incidents.
Research from PwC earlier this year also highlighted the scale of the challenge, with 6,945 outlets shutting – equating to 38 store closures per day, up from 36 per day in 2023. The figure outnumbered the rate of new store openings, which rose modestly to 4,661, averaging 25 openings each day.
Mr Goodacre said: "The key difficulties independent retailers are grappling with include low consumer demand, as consumer confidence remains fragile and shoppers are highly value-focused. Independent shops struggle to compete on price as large chains are able to discount more deeply and for longer periods."
Looking ahead to 2025, retailers face new challenges. He added: "Medium-sized retailers will see a significant increase in employment costs, while thousands of smaller retailers will be hit with higher business rates as relief drops from 75per cent to 40 per cent."
However, Mr Goodacre said he sees reasons for optimism and added: "We expect 2025 to bring some positive changes. Wages are set to rise faster than inflation, which should boost consumer spending. Both inflation and interest rates should continue to fall, helping to rebuild consumer confidence."
"The circular economy presents a growing opportunity for independent retailers, and with economic growth set to improve, we anticipate better trading conditions. While challenges remain, independent retailers who stay adaptable and resilient will find opportunities in the year ahead."