Jenny Donaghy, of SPAR Llandrinio, Powys, has been honoured with the Local Hero Award 2022 at the 34th Asian Trader Awards, held at the Park Plaza Westminster Hotel in London on Wednesday.
Kevin Hollinrake, minister in the Department for Business, Energy and Industrial Strategy, was the chief guest at the event, which celebrated the most innovative and successful retailers from the UK’s independent grocery sector.
A keen sense of community runs deep through Jenny. The store has been part of the community for over a century and it is more than a hub for local people.
After the pandemic the family opened a ‘Cabin’ for locals to drop in and re-establish connections and build self confidence in a post pandemic world. The family also host well-being sessions, raise thousands of pounds for charity each year and publish a monthly newsletter for the community.
Jenny’s store is almost an institution in Landrinio, and it has been in the same family for over three generations. Before the pandemic the family housed a charity shop which raised around £250 a week for good causes before closing under the lockdown. The shop also has a large car park which they use to host art and well-being groups and where local councillors and members of the Welsh Assembly host surgeries. The store is a real hub of the local community in every sense of the word.
Winners of the Asian Trader Awards 2022
In all, 13 retailers were honoured in different categories at the event, with the top award going to Glasgow retailer Shamly Sud, who was crowned the Asian Trader of the Year 2022.
Four new product launches from the last year, voted for by the retailers, were also feted, and Parfetts Cash & Carry at Shepcote, Sheffield won the Wholesale Depot of the Year award, recognising wholesalers and suppliers who play an incredible role in the supply chain.
Ram Solanki Lifetime Achievement Award, instituted in the memory of Ramniklal Solanki CBE, founder of Asian Media Group, went to Steve Keil, Director of Tactical Trading at Booker Wholesale.
Hollinrake, who was appointed minister last month, said he looks forward to developing a closer association with the sector.
“Small businesses are the very foundation of a dynamic, productive economy that creates employment, and brings huge benefits for the consumer. I'm determined to make it easier to start and grow business in this country by improving access to business finance, providing better advice and support and offering incentives to invest and grow.
“I am relishing working with independent retailers, promoting your needs across the government. I promise you, now we are on your side.”
Asian Trader Awards 2022 held at the Park Plaza Westminster Hotel in London
Winners List:
Asian Trader Ram Solanki Lifetime Achievement Award: Steve Keil, Director of Tactical Trading at Booker Wholesale
Asian Trader Awards
Asian Trader of the Year: Shamly Sud, Racetrack Pitstop Premier, Strathclyde
Responsible Retailer of the Year Award supported by JTI: Mayaur (Dee) Sedani, One Stop, Stoke on Trent
Wholesale depot of the Year Award supported by JTI: Parfetts Cash & Carry, Stockport
Convenience Chain of the Year Award supported by Dr Beckmann: Jayaseelan Thambirajah, MSP Noble Group, Cambridgeshire
Vape Convenience Retailer of the Year supported by BAT: Girish Jeeva Premier Barmulloch Glasgow
Bakery Retailer of the Year Award supported by Warburtons: Michael Atherden & Paula Lafferty, Nisa, Bury
Next Gen Award: Rushi Patel, Londis Rushi Stores, Berkshire
Independent Retailer of the Year supported by Booker: Kris Naveretam, Londis Burbage, Wiltshire
Food to Go Retailer of the Year Award: Faz Latif One Stop Premier, Methil Fife
Spirit of the Community Award supported by Mondelez: Amrit Singh, Nisa Local, Walsall
Symbol Convenience Retailer of the Year Award supported by Bestway: Nithy & Sue Nityanandan, Costcutter, Epsom, Surrey
Off Licence of the Year Awards supported by Molson Coors (Cobra): Neha Phoughat, Shera’s Premier, Birmingham
Impulse Retailer of the Year Award: Peter Juty, Costcutter Culverstone, Kent
Local Hero Award supported by Kurkure: Jenny Donaghy, Spar, Llandrinio, Powys
Product and Manufacturer Awards
Convenience Snacks Brand of the Year supported by Sunmark Ltd: Kurkure, PepsiCo
Convenience Soft Drinks Bottled Water and Juices Brand of the Year supported by Sunmark Ltd: Relentless Zero Sugar, CCEP
Convenience Confectionery Brand of the Year supported by Sunmark Ltd: Cadbury Caramilk Buttons, Mondelez
Convenience Vape and Next Generation Product Brand of the Year: Nordic Spirit Spearmint, JTI
Leading soft drinks business Britvic is cutting carbon and saving energy with more than a million pounds of investment in its Rugby factory.
The major environmental upgrade will see the factory’s centralised chilling system upgraded to make use of more efficient cooling towers. This £1,150,000 investment will be supported by a grant of £305,000 from the government’s Industrial Energy Transformation Fund.
The cooling towers will offer increased efficiency over the current heat rejection set up, allowing for a reduction in electricity consumption on the chiller units. This will provide a cost saving in the medium term and cover the cost of the investment within four years. This reduction in the site’s electricity consumption will also see carbon emissions cut, saving up to 650 tonnes of carbon dioxide equivalent emissions per year.
Britvic said the upgrade will enhance the reliability and efficiency of the chilling system, especially during the peak summer months, allowing the production of much-loved brands including Robinsons, Tango and Pepsi MAX to continue smoothly during warmer weather.
Heat is removed from products such as Pepsi MAX prior to carbonisation to avoid foaming and waste. Heat is also removed from drinks that have been pasteurised.
“Britvic is proud to be at the forefront of our industry when it comes to sustainable manufacturing practices. This project is an important step forward in our carbon reduction efforts as well as improving the efficiency of our operations,” Paul Graham, Britvic’s managing director in Great Britain, said.
“Supported by the government's Industrial Energy Transformation Fund, this initiative not only signifies our dedication to environmental stewardship but also showcases Britvic’s commitment to our Healthier People, Healthier planet sustainability goals.”
Work on the project began in November and be completed by February 2025.
This project follows an £8 million investment to increase efficiency at Britvic’s London factory announced in 2023. This was also supported by the Industrial Energy Transformation Fund and work commenced on the project last year.
Both projects are part of Britvic’s long-term strategy to reduce its carbon emissions. In February Britvic announced that 75 per cent of its National Grid electricity needs in Britain now come from a 160-acre solar farm in Northamptonshire. This initiative could cut 642 tonnes of carbon dioxide from the drink manufacturer’s supply chain each year.
In 2023, Britvic announced a similar agreement in Ireland – meaning that 75 per cent of Britvic Ireland’s total electricity requirements are now provided by wind power.
Leading confectionery wholesaler Monmore Confectionery has joined buying group Sugro UK, stated recent reports.
The announcement was made by Sugro UK on social media with its business development manager Shruti Senapati business welcoming Monmore Confectionery to the Sugro family.
Based at a 50,000 sq ft depot in Bilston, Wolverhampton, Monmore Confectionery was established in 1962 and acquired by the current managing director Skip Mehta and his wife Sant in 2002.
The wholesaler offers a range of more than 3,000 lines, services 25,000 customers (trade and online), and has 55 employees.
The family business increased its turnover by 33 per cent in 2023 versus 2022.
In April 2023, it also acquired Smethwick-based confectionery wholesaler Superb Sweets.
In June 2023, Monmore Confectionery expanded its warehouse at Phoenix Industrial Estate in Bilston.
The wholesale confectionery supplier’s warehouse at the Loxdale Street estate grew from 20,000 sq ft to 50,000 sq ft.
In addition to cash and carry, delivered wholesale and online services, Monmore Confectionery also offers contract packing. It bags sweets for a variety of customers including large retailers, independent sellers, online retailers and other wholesalers.
The family-run firm, which has been in business for more than 20 years, has also been able to more than double its workforce. It now has around 55 employees.
The owners of a chain of high-end convenience stores in London has raised for a call for action against the rising blatant crime, saying the term "shoplifting" belittles the scale of the incidents and damage.
James Cartwright and James Bostock, who in 2020 co-founded The Grocery Post, a design-led convenience store, revealed to The Times how their stores are constantly under attack by criminals who tend to walk in, fill their bags with expensive wine bottles and walk out.
“I don’t like the term ‘shoplifting’ because it belittles the harm it causes — this is organised crime,” Cartwright told The Times. “We’ve caught totally brazen thieves turning up on Santander bikes and making off with £1,000 of goods. How can we allow bikes to be jump started by criminals and used to mug people and rob from shops?"
The first The Grocery Post shop opened in Highgate November 2022 while a second one opened in West Hampstead in July 2023. The store sells at least 120 brands of wines and champagne which, Cartwright said, have attracted thieves.
“I cannot have a situation where we are forced to close early because it’s not safe for staff to work on their own. The tax burden on us is significant … all we ask is to operate in a safe city.
“There are probably ten people in London who’ve caused me significant financial pain,” Cartwright said. “We’re down on the Met. Two officers visited the Highgate store on Tuesday and said they have one car between the entire Safer Neighbourhood team and their shift ends at 5pm. They were lovely — but they’re not going to be there when we need them.
“We’re considering installing an electronic door release button as locking the thieves out seems like our only option.”
He also criticised at Operation Retail, the Met’s crime reporting system for shoplifting cases, in which “CCTV evidence is the only line of inquiry, no violence or weapons have been used and the suspect is unknown or not known to be a repeat offender”.
Shoplifting offences in England and Wales shot up 29 per cent to 469,788 in the year to June, the highest level since records began in March 2003, according to the Office for National Statistics.
Across the UK, shop workers face up to 1,300 violent and abusive incidents a day and there has been a 50 per cent rise in physical assaults, sexual harassment, racist abuse and threat of weapons over the past year, the British Retail Consortium found last year.
Apart from the record high levels, the criminals are now reportedly becoming more blatant and fearless.
Earlier this week, a group of thieves raided a tobacco counter behind the tills at a Tesco Extra store in north London, before waving goodbye to shocked customers and cycling off.
According to local reports, two men dressed in all black smashed a window at an Extra store in Colney Hatch, Barnet, and then jumped over the counter.
They frantically filled their bags with cigarettes and tobacco from behind the kiosk, as shocked shoppers and helpless staff watched on.
The thieves seemed unbothered by shoppers and staff alike, with one woman shouting, “A whole army of police has already arrived. You're not going to get away”, as they carried out their raid.
Before departing the north London store, one of the balaclava-donned thieves cheekily waved at a shopper. They then mounted their bikes and drove away from the scene into the darkness.
A Weston-super-Mare shop has been told it can continue selling alcohol, after it insisted police claims that it had sold alcohol to a 13-year-old girl were untrue.
The police had called for Weston Convenience Store to lose its licence to sell alcohol over the alleged sale in October 2022 and what they said were other subsequent breaches of its licence — but the police provided no evidence of the underage sale except for a statement that police had later visited the shop. North Somerset Council’s licensing subcommittee ruled that the shop could continue to trade with no changes to its licence.
Rohit Julka, proprietor of Weston Convenience Store, said in a statement after the licensing subcommittee meeting on January 7: “There was indeed an underage sale in 2022, to a 17-year-old male — not a 13-year-old girl as claimed. We have been inspected and test-purchased ever since, and there have been no repeats.”
Representing the shop at the licensing subcommittee meeting on January 7, solicitor Nick Semper of The Licensing Guys, said: “As far as Rohit is concerned, no 13-year-old female made any such transaction.”
Mr Julka told the subcommittee that the sale had happened just one month after they opened on the day of the Weston Beach Race when the town was packed with people. The shop provided a CCTV image showing the alleged infraction. Mike Solomon (Hutton and Locking, Liberal Democrat) who sits on the subcommittee agreed it did not show a 13-year-old girl, although said it could be an image from a different occasion.
Police had also accused designated premises supervisor Nipun Chawla and some shop staff of being in a group that had been letting off fireworks outside the shop on November 3, 2024 — one of which went off horizontally. Police licensing officer Andy Manhire said: “These fireworks are a clear risk to the public.”
Mr Semper agreed the letting off of fireworks, done in celebration of Diwali, near the highway was “unacceptable” and said Mr Chalwa had stepped down as designated premises supervisor at the earliest opportunity, to be replaced in the role by Mr Julka. Both men are directors of the business, which has four other shops. But Mr Semper added that it was not a licensing matter and the shop had been closed at the time.
The chair of the licensing committee, Shaun Davies (Wick St Lawrence and St Georges, Independent) — who is a former police officer — said letting off fireworks by the road was a “serious incident” and asked why the police had raised it at the committee, but not interviewed or arrested anyone. He said: “Why hasn’t it been investigated properly?” Mr Manhire said the police had limited resources to deal with issues in the town centre.
Weston Convenience Store is located opposite the floral clock, an area of Weston-super-Mare known for having street drinkers, and is subject to licensing conditions requiring it to label all alcohol as coming from the shop. Mr Manhire said he had visited the shop and found about half the alcohol was missing labels, although the shop insisted it was a one-off occasion where new stock was unlabelled and they had spent £262 on 180,000 labels to put on new stock.
The licensing committee was shown CCTV of a known street drinker buying alcohol in the shop while, in the view of police, drunk and in a state where he should not have been served. The man in the shop at the time insisted he did not think he was drunk and, on viewing the footage, Mr Davies said: “I have seen people worse on a Friday or Saturday night getting served in a lot of the pubs in Weston.”
Police also said they had found an alcohol container labelled as coming from the shop left behind by street drinkers who had caused a disturbance, but could not remember what the alcohol was or its strength when asked. Mr Semper said the shop had voluntarily stopped selling the strong alcohol preferred by street drinkers.
The committee said the only breach of the licensing conditions it had seen evidence of was of failing to label all the alcohol as coming from the shop, and said it would not revoke the licence of the shop or require them to follow any new conditions. But Mr Davies said: “This is a shot across the bows — a warning. And, if you are brought back before this committee, a revocation may be considered.”
He urged Mr Julka to work with the council’s licensing officers to address concerns at the shop and his other stores.
In his statement after the meeting, Mr Julka said that the review into their licence called by the police was due to “fundamental misunderstandings.” He said: “The fact that a can of some unknown alcoholic product was found in the possession of someone drinking in a public place does not establish that our shop has done anything wrong. Likewise the police claim that we sold a single can to a drunken man was simply incorrect, as the CCTV evidence disproved that allegation completely.
“It is true that our previous designated premises supervisor let off fireworks in the street during Diwali celebrations. However no licensable activities were involved in the incident, and the shop was even closed at the time. In any event, this member of staff has now stood down as DPS.
“We voluntarily no longer stock the types of strong beers and ciders favoured by street drinkers, and will continue not to do so until it is established that we are not the source of the alcohol which these unfortunate people self-medicate with.”
(Local Democracy Reporting Service)
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A customer shops in the fruit aisle inside a Sainsbury’s supermarket, in Richmond, West London, February 21, 2024
Britain's big retailers, including Tesco, Sainsbury's, M&S and Next, say they are stepping up their drive for efficiency through automation and other measures, to limit the impact of rising costs on the prices they charge their customers.
As the UK economy struggles to grow, the new Labour government's solution is a hike in employer taxes to raise money for investment in infrastructure and public services, which has prompted criticism from the business community.
Retailers have said the increased social security payments, a rise in the national minimum wage, packaging levies and higher business rates - all coming in April - will cost the sector £7 billion a year.
Concerns of the wider economic impact sent retail share prices sharply lower this week and drove up government borrowing costs.
In the retail sector, larger players have more scope to adapt and are cushioned by previous healthy profits, but analysts have said smaller players could find themselves under severe pressure.
Clothing retailer Next said it faced a £67 million increase in wage costs in its year to end-January 2026, but still forecast profit growth.
It reckons it can offset the higher wage bill with measures including a 1 per cent increase in prices that it said was "unwelcome, but still lower than UK general inflation". It can also increase operational efficiencies in its warehouses, distribution network and stores, the company said.
CEO Simon Wolfson said more automation was inevitable across the sector.
"With any mechanisation project you're always looking at a pay-back on it - you're saying 'what's the saving versus the cost of the mechanisation, or AI or software'," he told Reuters.
"If the price of the mechanisation doesn't go up, but the price of the labour it saves does go up, it's going to mean that more projects can be justified."
More robots?
Baker and food-to-go chain Greggs last year opened a highly automated production line at its Newcastle, northeast England, site, meaning it can make up to 4 million more steak bakes and other products each week from its current 10 million.
Tesco, Britain's biggest supermarket, is also increasing automation and will open a robotic chilled distribution centre in Aylesford, southeast England, this year.
No. 2 grocer Sainsbury's is encouraging more shoppers to use its SmartShop handheld self-scanning technology.
Even though Tesco faces a £250m annual hit from the hike in employer national insurance contributions alone, CEO Ken Murphy said it would cope.
Having navigated the Covid pandemic, supply chain disruption and commodity and energy inflation, he said Tesco was used to dealing with rising costs by finding savings elsewhere.
Finance chief Imran Nawaz said Tesco's "Save to Invest" programme was on track to deliver £500m of efficiency savings in its year to February 2025, having delivered £640m in 2023/24.
"As we look ahead it's clear it's going to be another year where we'll need to do a stellar job," Nawaz said, singling out savings from better buying by Tesco's procurement organisation, in logistics, in freight, and in cutting waste.
Sainsbury's, facing an additional £140m national insurance headwind, is similarly targeting £1bn of cost savings by March 2027.
Clothing and food retailer M&S, facing £120m of extra wage costs, said it aimed to pass on "as little as possible" to consumers.
One of the biggest names on the British high street, the 141-year-old retailer is in the middle of a successful turnaround programme and believes it can continue to grind out further savings, modernising its distribution and supply chain.
"My summary is: big job, but lots in our control and we've got to be ruthlessly focused on costs in these next 12 months," CEO Stuart Machin said.
"We talk a lot about volume growth, because the more we sell, the more that offsets some of these cost pressures."
Ian Lance, fund manager at Redwheel, one of M&S's biggest investors, said the firm was likely to be able to weather the cost challenges better than most. "They have an exceptionally capable management team and a product offering which is clearly resonating with consumers for its quality and value," he said.
But for many smaller players raising prices is the only option.
A British Chambers of Commerce survey of 4,800 businesses, mostly with fewer than 250 staff, found 55 per cent planned price increases - potentially hampering the fight to contain inflation and grow the economy.
And for some, more drastic action may be required.
British discount retailer Shoe Zone has said the additional costs of the budget meant some stores had become unviable and would be closed.