Britain’s high streets saw a drop in footfall last month as the rising cost of living, soggy weather and disruption to rail travel kept shoppers away- a first for July.
According to latest report by MRI Springboard, overall customer numbers in retail destinations declined by 0.3 per cent month-on-month. It was the first time that July has produced a lower figure than June since MRI Springboard began publishing its data in 2009.
High streets were hit most severely, with a month-on-month decline of 1.7 per cent, offsetting a slight rebound in retail parks, which were up by 0.7 per cent, and shopping centres, up 1.7 per cent. Even that was more subdued than in previous years, where the increase in shopper numbers from June to July has averaged 2.5 per cent.
Diane Wehrle, marketing and insights director at MRI Springboard, said: “July appeared to demonstrate the harsh reality of the impact of interest rate rises on consumers, combined with rain and a rail overtime ban on several days in the month.”
Wehrle said the greater impact on footfall in high streets was “in part likely to be due to the rain, as shoppers tend to gravitate towards either the covered environments of shopping centres or retail parks as they are easier to access by car”.
“There was also likely to be an additional impact on high streets caused by some employees opting to work from home on the days when rail overtime bans occurred," Wehrle added.
The decline comes after consumer confidence fell for the first time in six months in July. The dip coincided with surging mortgage costs and financial markets speculating that there could be further aggressive interest rate rises from the Bank of England, and in turn retail lenders, in an effort to tame inflation.
Werhle warned that with the fourth quarter of the year looming and with many people’s annual holidays either paid for or already taken, “it is inevitable that consumers’ attention will now turn towards planning for Christmas spending, which may well dampen footfall further in the latter part of the summer”.
Wehrle said July's figures also appeared to "demonstrate the harsh reality of the impact of interest rate rises on consumers, combined with rain and a rail overtime ban".
It comes as Bank of England today (3) hiked its key interest rate for a 14th time in a row, by a quarter-point to 5.25 per cent as UK inflation stays high, prolonging a cost-of-living crisis. Policymakers “will continue to monitor closely indications of persistent inflationary pressures”, the BoE said in a statement following a regular meeting that sent borrowing costs to the highest level in more than 15 years.
“It is expected to fall significantly further, to around five percent by the end of the year, accounted for by lower energy, and to a lesser degree, food and core goods price inflation,” the BoE said. “Services price inflation, however, is projected to remain elevated at close to its current rate in the near term.”
Eight more local authorities have committed to implement High Street Rental Auction (HSRA) powers as the latest wave of Early Adopters.
These are Barnsley Metropolitan Borough Council, Broxtowe Borough Council, Camden London Borough Council, Hillingdon London Borough Council, Lichfield District Council, North Northamptonshire Council, North Somerset Council and Westminster City Council.
High Street Rental Auctions, introduced at the end of last year, give local councils the power to auction off leases for commercial properties that have been empty for long periods.
This brings the total number of councils trailing the scheme to 11 – with Bassetlaw, Darlington and Mansfield councils becoming Early Adopters in November.
“We’re bringing shops and shoppers back to the high street, boosting trade, creating jobs, supporting our communities and driving local growth through our game changing High Street Rental Auction rollout,” local growth minister Alex Norris said.
“I am delighted that eight more councils have become Early Adopters of these new powers, acting as leading lights for other local authorities.
Small business minister Gareth Thomas added: “We promised to lift the shutters on the country’s high streets and that’s exactly what’s happening across these local authorities today.
“We know that small businesses are the drivers of our economy, which is why we’re working hard to boost exports and tackle late payments, and HRSAs are another crucial tool to support SMEs, increase jobs and go for growth.”
HSRAs allow councils to put properties up for auction that have been empty for more than 365 days in a 24-month period, for a one-to-five year lease. The measure is aimed at reinvigorating town centres and giving local businesses the backing they need to thrive.
Over £1 million of funding has been provided to support the rollout of HSRAs and the government said it looks forward to more councils delivering with the powers.
Allwyn, operator of The National Lottery, has announced it has awarded £20,000 in prizes to 11 National Lottery retailers in its latest Site, Stock, Sell online quarterly prize draw.
A single National Lottery retailer took home the £10,000 top prize, while a further 10 retailers each won £1,000 for achieving high scores in Allwyn’s Site, Stock, Sell online in-store standards programme.
"My husband and I are big charity people and that’s why we always make sure we do everything to maximise National Lottery sales and our shop’s contributions to Good Causes," said Ranmal Punja Odera, owner of Smokers Paradise and winner of £1,000.
"I worked for the NHS for years, and now I support the community and our customers. I often take our elderly customers out for brunch and dinner, so I will use the money to treat them to a nice afternoon tea and also give a little to a charity. Then the rest could go towards a holiday."
Tanwar Hussain
Tanwir Hussain, owner of Premier News in Chorley and winner of a £1,000 prize, said: "I was so happy when I found out I’d won. It means we can buy a new washing machine with the money.
"The National Lottery makes a huge difference to our store, as it helps to drive footfall. We recently had the new National Lottery permanent point of sales equipment installed which looks great and is already making a difference."
Allwyn’s Head of Field Sales, Karl Southworth, said: "I’d like to say a huge congratulations to this quarter’s deserving Site, Stock, Sell online prize winners. Keep up the fantastic work. We know that keeping Scratchcard dispensers full, signage current and up to date, and play slips topped up helps maximise sales of The National Lottery and, in turn, increases returns to Good Causes. Thank you for your hard work in helping to raise over £30 million every week for National Lottery-funded projects."
This month, independent National Lottery retailers have the opportunity to earn even more in rewards through Allwyn's Site, Stock, Sell online programme. They can earn £25 instead of £10 for uploading point of sale pictures and scoring 8 or more out of ten. This is helping support the huge £104m guaranteed EuroMillions special event draw tonight (7 March), with POS having already been sent to stores ahead of the huge draw.
If National Lottery retailers haven’t already, they can sign up to The National Lottery Retailer Hub today to find out more about bonus opportunities like this one: https://tnlpartners.co.uk/
Full list of winners:
£10,000
A National Lottery retailer in Kent*
£1,000
Simon Atkinson, owner of Woodfield Convenience Store in Harrogate
Visalini Jeyanand, owner of Go Local Extra in Derby
Paul Walker, owner of Bargain Booze in Wigan
Ranmal Punja Odera, owner of Smokers Paradise in Billericay
Tanwir Hussain, owner of Premier News in Chorley
Shushil Patel, owner of AJ’s Xpress in Bolton
Dipak Patel, owner of Saltaire Wines in Shipley
A National Lottery retailer in Bristol*
A National Lottery retailer in Doncaster*
A National Lottery retailer in Surrey*
*Retailer has chosen to remain anonymous
Keep ReadingShow less
Isabelle Spindler-Jacobs, outgoing Managing Director of Dole Packaged Foods Europe
Dole Packaged Foods has appointed of Erik Hamel as Managing Director for Dole Packaged Foods Europe, replacing Isabelle Spindler-Jacobs
Isabelle joined Dole in 2019, where she took the lead in relocating the business from Paris to Rotterdam during the challenging time of the Covid pandemic, where she established a fantastic office and team by focusing on diversity and valuing individuals.
Under her leadership, Dole Europe has gone from strength to strength through the exploration of new markets and route to market expansions. Delivering category growth in the UK, now with over 40 per cent share of total ambient fruits, and growing ahead of the category
Isabelle has overseen the relaunch of Doles Tropical Gold canned pineapple into major mults, along with launch of Dole’s 198g Pineapple and Tropical Fruit pots, perfect for a healthy on the go snack, gaining listings in Sainsbury’s and a first ever listing for Dole in B&M. Another first for Dole, under Isabelle’s leadership is the award-winning Add Some WoW campaign, where we stoked controversy for Dole by adding pineapple to the infamous Full English breakfast through a compelling social media and PR campaign that led to two awards.
Previous to joining Dole, Isabelle worked 17 years for Heineken in several roles.
Erik Hamel, will take over the Managing Director role from March 15. Erik joined Dole as Finance Director in 2020 and will continue to drive the company’s transformation, focusing on both short-term and long-term category growth, while promoting Dole’s sustainability work.
Before joining Dole, Erik worked for Heineken for over 25 years covering many different roles in finance, sales and general management across various European markets
“I am very pleased to be given the opportunity to continue our journey in which we strive to enhance nutrition through the goodness of fruit together with our stakeholders,” said Hamel
Widow of the former post master, whose compensation arrived days after his death, has slammed Post Office for delaying the compensation as well as for offering an "utter disgrace" of the redressal.
Terry Walter was one of 555 sub-postmasters who won a legal battle against the Post Office in 2019. He was part of the GLO Group Litigation Order (GLO) Scheme established after the 2019 High Court win.
The scheme's aim is to restore sub-postmasters to the financial position they would have been in had they not become victims of faulty Horizon software which caused false accounting shortfalls.
Walter had his Post Office contract terminated in 2008. He and Janet lost their business and then their family home. They moved in to rented accommodation where they lived for the past 15 years.
Janet said Terry's claim was put forward in February 2024 and it has taken a year to receive an offer for redress from the government.
Terry passed away in February, a week before a letter arrived offering "less than half" of his original claim for financial redress.
"It should have been a 40-day turnaround of an offer. And it's taken 12 months to receive an offer, an offer which came after Terry had passed away.
"They wanted a stroke report back in September to drag it out a bit more, to see if it's being caused by all the stress from the Post Office."
"I think it contributed considerably to the whole state of him.
"I've told them I will not accept [the offer]," Janet tells Sky News. "I think it's an utter disgrace. Not when I look at him and I think, no, what you've been through - I won't just take anything and go away.
"It's a scandal what they did with the Horizon system, it's a scandal now because of the length of time it's taken [on redress]."
The Department for Business and Trade (DBT) said, "We are sorry to hear of Terry's death and our thoughts are with Janet and the rest of his family and friends."
They added they have now issued 407 offers to the 425 GLO claimants "who have submitted full claims" and are "making offers to 89 per cent of GLO claimants within 40 working days of receipt of a full claim, with over half of eligible claimants having now settled their claim."
The DBT also said it has "doubled" the amount of payments under the Labour government to "provide postmasters with full and fair redress".
Keep ReadingShow less
Decline in plant-based product sales and rise in meat and dairy sales
Meat and dairy products saw a rise in sales in January, while their meat-free counterparts and dairy-free products experienced less demand compared with 2024.
According to a report released by Agriculture and Horticulture Development Board (AHDB), while the meat, fish and poultry (MFP) category saw volume growth of 1.4 per cent, meat-free products had their fourth consecutive year of decline.
This was mostly driven by vegetable-based products such as bean burgers, rather than meat imitation products (like Quorn), as vegetable-based products saw a -12.4 per cent decline.
This weaker performance is likely due to declining engagement with Veganuary, according to Google searches, and only a small proportion of the population (5.65 per cent) taking part in the challenge this year.
Of those who took part, 1.29 per cent are vegan all year round, 2.30 per cent completed Veganuary and 2.06 per cent did not. Of those who managed to maintain a vegan diet for the entire month, 39 per cent stated they are not going to continue with the diet beyond January, states AHDB.
Promotions played a big part in performance this January, and according to Kantar, meat-free product saw a 9.1 per cent decline in promotions year-on-year, which, along with high inflation, likely contributed to its performance.
While meat imitation products did see spend and volume growth in January, it was the only meat-free category to see increases in both, however, this isn’t expected to continue, as historically (2021–2024) there has been an average decline in volume of -22.5 per cent from January to February (Kantar 4 w/e 26 January 2025).
Cow’s dairy volumes increased by 6.1 per cent in January and saw volume increases in almost all product categories, while plant-based dairy sales increased by just 1 per cent, with volume declines in nearly all plant-based dairy categories, including plant-based cheese, spreads and butter.
Hannah McLoughlin, an AHDB analyst, said, “Our data highlights that consumer interest in meat and dairy-free products is not as strong as it was in previous years.
“The demand for meat and dairy remains resilient, with many consumers showing a preference for traditional products over plant-based options.
“This shift in consumption patterns, coupled with fluctuating promotional activity, suggests that the traditional meat and dairy sectors continue to hold their ground in the face of changing dietary trends.
“AHDB continues to promote the benefits of eating meat and dairy year-round, with our Milk Every Moment, Let’s Eat Balanced and Love Pork campaigns focusing on the great taste and health benefits of these products as part of a healthy balanced diet.”