Karnail Singh Sandhar: Legacy of resilience, courage and vision [Exclusive]
Late Karnail Singh Sandhar was a visionary entrepreneur who played a key role in the UK wholesale sector and in bringing Asian food to the UK and Canada.
Late Karnail Singh Sandhar: Founder of UK's first biggest Asian-focused cash and carry as well as Warwickshire's first Asian-origin convenience store owner
True entrepreneurs don’t just see opportunities; they seize them, reshape them, and build legacies that outlive their time.
Late Karnail Singh Sandhar was one such visionary, a man whose entrepreneurial zest turned challenges into opportunities and dreams into legacies.
One of the pioneering figures in convenience as well as wholesale world, Karnail sadly passed away a few months ago.
While many of us know him as the force behind yesteryear’s wholesaling giant Sandhar and Kang cash and carry, Karnail is also and forever be the first Asian-origin man to own a convenience store in the entire Warwickshire region.
In a time marked by challenges and racism, Karnail carved out a significant place for himself in the UK’s convenience and wholesale sectors, paving the way for future generations while leaving a lasting impact on the communities he served.
His remarkable journey, as shared by his daughter Harbinder Sandhar in an emotional conversation with Asian Trader, reveals the story of a man who refused to let adversity define him.
Diving into detail about her father’s struggle, precise acumen in business, and risk-taking capability, Harbinder revealed how her father ended up playing an instrumental role in shaping the UK’s wholesale world as we know it today.
Karnail’s journey began with an unforgettable childhood moment that ended up shaping up his life.
As a 12-year-old boy in Punjab in India, he had to watch his father Ujagar Singh Sandhar break down in tears after a relative refused him a small loan that he needed to move to the UK for a better future.
Eventually someone did intervene and help but watching his father crying helplessly implanted a seed in Karnail’s mind—a determination to become abundant with money and never let his family face such a situation ever again.
Following his father's footsteps, Karnail also moved to the UK. Landing here in 1956, he joined the Ford's foundry factory where he went on to work for five years.
However, the grueling hours filled with hard physical labour failed to kill his entrepreneurial spirit and eventually drove him to achieve the impossible.
She said, “While still working at the Ford factory, my father bought a shop which he decided to run as convenience store.
"Back in those days, it was not an easy feat for a brown person to own a commercial property in England, but he still managed to do that. And in this process, he became the first Asian man to own a convenience store in Warwickshire.”
To further expand his income, he and his newly-wedded wife began selling home-stitched clothes door-to-door.
However, he soon realised that the scope for growth and stability lies in food and drinks sector, particularly of Indian spices and ingredients whose demand was rising sharply, Harbinder explained.
At the time, for an Asian origin man, trying to establish his own business was a tricky thing to do. Racism was rife and brown people were not welcome everywhere, Harbinder said.
Karnail’s newly established business and life also came under the radar, making him a victim of racism.
She revealed, “When my father opened his first shop, racism was at its peak. The shop was petrol bombed, and bricks were thrown at our house.”
Despite the hostility, Karnail remained focused and soon his business flourished. He soon bought another bigger shop in Leamington Spa. After a couple of years, he merged this shop with a neighbouring store, owned by Avtar Singh Kang, along with Swarn Singh Kang and Udham Singh Kang.
The merged shops very soon forayed into procuring their own goods directly from India, thus putting the foundation stone of Sandhar and Kang cash and carry.
“In 1960s, my father started importing spices and grocery items in large quantity through telex transfer from Amritsar in India. Nobody taught him how to do telex transfer; he figured out everything on his own,” Harbinder said.
Late Karnail Singh Sandhar with an MP in the inaugural event of a restaurant that the former started.
It was around this time that Karnail quit his job in Ford foundry factory (after an ugly racism incident) and decided to put all his time and energy into growing his business.
“They (my father and Kang brothers) soon bought a couple of lorries to pick up the imported consignment from the port. They used to unload, load, pack them, put labels; they used to do everything on their own for a very long time. They first started supplying door to door and eventually to other stores.”
As the business expanded, Karnail and Kang brothers felt the need of a bigger space, so they bought a huge empty building which was formerly a Jaguar plant, a huge 134,000 square feet space in Birchall Street in Birmingham.
Sandhar and Kand Cash and Carry moved into this space, eventually becoming the biggest cash and carry for Asian foods in the UK of its time.
Apart from Asian food and spices, the massive new space also enabled Karnail to focus on stocking a wider range of alcohol range right from local brown ale to every variety of spirits and wines sourced as far as from France, Germany, Spain, Italy and Yugoslavia.
Owing to the focus on this niche, Sandhar and Kang cash and carry soon came to be known as Midland’s largest and cheapest wine and spirits wholesaler.
Karnail also had an eye for identifying rising stars in the industry, Harbinder said, adding that Sandhar and Kang Cash and Carry also became a lifeline for other emerging food and drink businesses across the Midlands and beyond.
“Some of my father’s earlier clients were East End Foods, Bestway, Imperial Snack Foods, Tilda and Cobra Beer. My father helped Lord Karan Bilimoria when no major wholesaler was ready to stock his beer line. He gave him space to stock his beer, and it soon became a huge hit.
"Sandhar and Kang was among the first wholesalers to pack own-brand products under SK branding.
“My father used to help and uplift whoever sought his advice or help. Sometimes, he also gave credit to Asian entrepreneurs who wanted to open business or shops in Leamington Spa.
“My father achieved so much, and he was just 35 at the time. A very humble man, he stopped eating meat and completely embraced all the aspects of Sikhism, highly influenced by my very religious mother.
"He lived a simple life and the only thing he was fond of was cars. In 1973, he bought a Rolls Royce," she said.
Sandhar and Kang cash and carry grew rapidly in the late 1970s and 1980s, becoming the biggest wholesaler in Midlands.
Retailers and smaller wholesalers as far away as Manchester, Bristol, Liverpool and London used to visit the depot. Another branch was soon opened in Wolverhampton.
By the late 1970s, alongside leading Sandhar and Kang cash and carry, Karnail started exploring Canada’s grocery sector.
Harbinder continued, “My father realised that there is no Indian shops in Canada so once again, he moved places, this time to establish business for my brothers Sukhbinder, Rashpal and Zorawar Sandhar.
"He founded an Indian grocery store called East West Foods and soon started importing Indian line of food items and ingredients. Very soon, the word went round and people from all over Canada started coming to Toronto to visit our store.
"The business soon flourished into chains of stores and forayed into wholesaling as well.
“In a way, it is my father who played a crucial role in introducing Asian food and flavours in Canada.”
Life Rooted in Community
Despite his business successes spanned across two countries, Karnail, along with his wife Surjit Kaur, remained deeply connected to Sikh faith and community, both in the UK and Canada alike.
Harbinder informed Asian Trader how her mother had brought a Guru Granth Sahib (central holy religious text of Sikhism) to the UK with her when she got married.
Soon, the families from the community started gathering at the couple’s house to pay respect and conduct prayer meetings.
She said, “As the community grew, people rented a hall and requested my mother to bring the Guru Granth Sahib there so that more people can get together and pray.
"And that is how, they ended up founding the first Gurdwara in Leamington Spa.”
In 1998, Karnail fell seriously ill after which he retired from business and decided to dedicate his life to community service. He soon became the head of a gurdwara in Toronto and spent most of life there.
“My father was a generous man who was always ever ready to help anyone who is in need (financially or otherwise), be it friends, community people, business acquaintances, his employees or friends and relatives in India,” she said.
In his later years, Karnail also donated three acres of land in Punjab, India to a close friend Balbir Singh Sohi who wanted to open a school in the memory of his late wife.
“When my father came to know about the noble cause, he did not think twice and gave the land absolutely free.”
10 years later, the school, called JK Memorial Global School Bagrian, is a thriving and reputed institute with more than 700 students.
“My father was next to none. It was his sheer hunger for success and fire in his belly, that made him into what he was.
"He was among those extra-ordinary pioneering immigrants of the time who came to the UK with almost nothing yet managed to create not just legacies but also paved the way for future generations to come ,” Harbinder concluded.
Karnail left Sandhar and Kang Cash and Carry in the late 1990s. In 2011, the cash and carry was sold to new owners Gurinder Gill and Ajminder Singh and is now known as SK Food and Drinks.
Karnail’s life story is a testament to resilience, vision, and community impact. From transforming the UK wholesale sector to empowering others through his generosity, his legacy extends far beyond business—a legacy of inspiration, perseverance, and lasting change.
From mini-cab driver to award-winning retailer, Amarjit Singh Rakhra's journey epitomises the entrepreneurial spirit that defines Britain's independent retail sector. But what sets him apart isn't just his business acumen – it's his unwavering commitment to community service, deeply rooted in his Sikh faith and values.
Rakhra, who won the Spirit of the Community Award at the 2024 Asian Trader Awards, operates eight stores across London and surrounding areas through his family business. His latest venture, the Budgens Pomeroy Street store in Peckham, opened in November 2023, exemplifies his innovative approach to community engagement.
Serving more than customers
The store's unique feature is its upstairs space – approximately 900 to 1,000 square feet dedicated entirely to community use. The facility includes modern amenities such as air conditioning, free wi-fi, desks, and comfortable seating, along with a lift and a toilet.
“I felt the need that the Afro-Caribbean origin families do not have that much support from this community, and generally, and I wanted to keep some space for them to come and work here,” Rakhra explains, describing the cramped living conditions of many local families, who live in small flats.
“They have got five, six people living in those one-bedroom, two-bedroom flats. People don't have enough space to sit and study, to sit and do work. This is a space for them to come out and have a break from siblings or somebody else and do what they need to do in peace and quiet.”
Community space above the Budgens Pomeroy Street store in Peckham
Upstairs is open to all from 7am until 5pm, operating as a community workspace, and in the evening, it transforms into a well-being centre, hosting various community activities.
“Lots of young kids come to study there,” he says. “After five o'clock, we use upstairs area again for the community, for yoga, for music classes, tutorials. So, people come and use that space till nine, ten o'clock.”
Most remarkably, Rakhra offers this facility without seeking profit, despite the costs involved.
“If you're a yoga instructor, you bring in 10 of your clients, and you charge them £10 for one hour. As a business, I'm saying you keep all £100. We don't want you to share that £100 with us, because we have got almost 3000 square feet downstairs to do our business,” he says, explaining his philosophy of community support.
“The reason we are doing all of that for the local community is that my needs are financially a little less now, because my kids are educated. They are professionals, my daughter is a dentist, and my son is a pharmacist. So, we thought this will be the right time to do something for the community.”
Humble beginnings
Born and brought up in Delhi, Rakhra came to the UK in 1985, starting as a mini-cab driver before finding his feet in retail. Together with his wife, Pritpal, he opened his first store in Covent Garden on 4 August 1992, a date etched in his memory not only for business but for personal reasons too – his daughter was just seven days old!
Pritpal, born and raised in the UK, was a banker until she gave up her job after their son’s birth in 1990. The couple’s strong partnership in business has helped shape their success. “She is equal partner in the business,” Rakhra says.
Budgens Pomeroy Street store in Peckham, London
Their first store in Covent Garden was a stepping stone, and over the years, the portfolio expanded to ten stores at its peak. While some leases were not renewed, they now manage eight stores, six in London, and one each in Rickmansworth and Hemel Hempstead, employing over 60 people.
The decision to operate multiple stores was driven by Rakhra’s desire for growth and employment generation. “The best way to help the community is by promoting employment as well,” he says. His Sikh faith plays a central role in this ideology. “We believe in sharing. But if we are only sharing food, like we do from our Gurdwaras, after four hours, you're hungry again. The best thing is to provide employment, so people can buy their own food.”
Supporting local producers
A firm advocate for local businesses, Rakhra prioritises working with small, family-run suppliers. He sees this as a crucial alliance between independent retailers and local producers.
“If they go to the big supermarkets, they squeeze their margins to that limit, they can't survive,” he explains. “With us, they can supply us small quantities, and they don't need to store big, they don't need to have big storage.”
This mutually beneficial relationship is central to his business ethos: “We should tell all small retailers to support the small producers and small suppliers. I think this is a must have, because if we are looking for help, similarly, they need some help as well.”
This support for local producers is evident in his supplier selection process. “The first thing I look for is if it is a family business,” he says. “If it is a family business, a small husband and wife team, I'm 50 per cent inclined towards them anyway.”
His stores stock specialist products, ranging from juices to nuggets to chocolates, from small-scale suppliers.
Inside the Budgens Pomeroy Street store in Peckham
“The business is not as great as it used to be because of the competition from the big boys, Tesco, Sainsbury's, they are coming into the local community now, opening up small stores. They are making our life very difficult,” he admits, but remains optimistic about overcoming the challenge.
“We have to come up with different ideas,” he says. “And we have survived so far, and we will carry on fighting our grounds.”
He believes that initiatives like his could help generate customer loyalty across the sector. “If other retailers join in with the same mindset, we can create that. They should support small businesses in the local communities rather than big businesses.”
Navigating economic pressures
Financial struggles have also led to a rise in shoplifting, which blights stores across the country. “Shoplifting is a big deal right now. We are suffering in our stores with the shoplifting a lot,” he says
While some incidents may be examples of organised crime, he believes it often stems from financial hardship. “If you're in a housing estate, the social security money hasn't gone up as much as the prices have gone up. So, when you're short of cash, of course, that brings the worst out of us,” he notes. “People are feeling that.”
The economic pressure is also affecting consumer behaviour in unexpected ways. At his Organic Village Market store in Dulwich, south London, which houses a refill station, Rakhra has noticed a shift in customer priorities.
“When we started the refill station, it was doing very well. People are looking for cheaper options now. People are not really as much as bothered as they were bothered three, four years ago, about the plastic use,” he explains.
The demand for refill products has declined by 15-20 per cent, as customers prioritise value for money over environmental concerns. “Right now, people are looking for anything and everything cheaper, value for money, that's what they're looking for,” he notes.
Despite these challenges, Rakhra maintains his commitment to community service, drawing inspiration from his Sikh faith.
The Budgens Pomeroy Street store hosts various community activities
“It is in our religion, it is in our DNA, in a Sikh community that we have to help the community,” he explains. “This is what my son sees. This is what my grandson sees. My grandson is two and a half years old, and he goes to the local temple every Sunday, and he washes dishes there for one hour in the community kitchen. So, this is what we do.”
His commitment to community service extends beyond providing space. Rakhra has set himself an ambitious goal: “I will feel very happy if I can help five families to send their children to top universities, from the Budgens store in Lewisham area where the Afro Caribbean community is,” he shares.
“If I can achieve that, I will feel so much satisfied, because nobody in the history of their families has ever been to university.”
To achieve this, he and his children are helping students with university applications, personal statements, and interview skills.
“My kids have been to top universities in the country. They know the system, how it works, and they will support them with their personal statements and with their interview skills,” he explains.
Looking ahead
The immediate future for Rakhra is about resilience. “Next is just carry on doing what we are doing and just try to get through this difficult time.” He remains hopeful that an economic recovery will allow for future expansion.
“If this new government does something differently and the economy bounces back and people start feeling better, then we will look at the extension plans,” he says.
The workspace includes modern amenities such as air conditioning, free wi-fi, desks, and comfortable seating, along with a lift and a toilet
His highest achievement, he says, is not just business success, but what it has enabled him to do. “I was able to educate my two children, and they are not burden on the society now. They are self-sufficient. They can help the community. They can help society.”
For other independent retailers, his advice is simple yet profound: “Work with the community, not against the community.”
Shocking details of racial and sexual abuse have emerged in retail trade union Usdaw's annual crime survey, which also reports increasing number of shop thefts. The report also shows that violence continues to remain at "double the pre-pandemic levels".
Based on the survey of nearly 10,000 retail staff, Usdaw's report released today (5) shows that shoplifting has nearly doubled since the pandemic and rose by 23 per cent last year.
The survey also found that while the situation has improved since the exceptionally high levels during the pandemic, abuse, threats and assaults remain higher than pre-Covid levels in 2019.
Usdaw’s survey of 9,481 retail staff found that in the last twelve months, most retail workers (77 per cent) experienced verbal abuse, while half (53 per cent) reported to have been threatened by a customer. About one in ten were assaulted.
Some of the incident mentioned in the report highlights the kind of abuse that retail workers have to face at their work place.
The report notes that the leading cause of customer frustration is short-staffing.
Shoplifting increased significantly during 2024, with the police and employers both recording higher levels of incidents, and this is reflected in it being a major flashpoint for abuse of retail staff.
Enforcement of the law remains a considerable issue for retail staff, particularly alcohol sales and other age-restricted products. A key argument for a protection of retail workers law is that legislators passing laws should offer suitable protection for those who are enforcing them, states the report.
Harassment is relatively low among the whole sample, but the survey found that racial harassment among all non-white workers is 48 per cent and is slightly higher at 52 per cent for non-white women. One-third of women under 27 suffered sexism.
The report mentions some of the comments shop workers shared when responding to Usdaw’s survey.
"Homophobic comments, threats to hurt me because I refused a sale, mocking me when asked for ID. I was once held up at knifepoint. Often told to f**k off," stated one worker.
“Sworn at regularly, particularly by young customers when asked for ID for cigarettes and energy drinks. Had bottles of medicine thrown at me.”
"Daily personal insults. Swearing because I can’t sell them alcohol because they’re drunk. One squared up to me and threatened me with physical violence," states the report citing a statement from a retail staff.
Commenting on the survey's findings, Paddy Lillis – Usdaw General Secretary, says that no-one should feel afraid to go to work, but our evidence shows that too many retail workers are.
"It is shocking that over three-quarters of our members working in retail are being abused, threatened and assaulted for simply doing their job and serving the community. They provide an essential service and deserve our respect and the protection of the law.
"Our members have reported that they are often faced with hardened career criminals and we know that retail workers are much more likely to be abused by those who are stealing to sell goods on.
"Theft from shops and armed robbery were triggers for 66 per cent of these incidents. Violence and abuse are not an acceptable part of the job and much more needs to be done to protect shop workers. So, we are delighted that the Government has listened and last week introduced the Crime and Policing Bill in to the House of Commons, with measures to address these significant issues.
“We now look forward to a much-needed protection of retail workers’ law; ending the indefensible £200 threshold for prosecuting shoplifters, which has effectively become an open invitation to retail criminals; and funding for more uniformed officer patrols in shopping areas, along with Respect Orders for offenders.
"We will review the details for the provisions and look forward to engaging with the Government as the Bill goes through Parliament, with the first debate and vote due to take place on Monday.
“Scotland has had a protection of shop workers law in place since 2021, after Labour’s Daniel Johnson MSP promoted the legislation, and it has already been used in around 10,000 incidents. The Northern Ireland Executive has agreed to introduce similar measures in due course.
"After many years of campaigning alongside retail employers, it really now feels like governments are listening and taking action to give all retail workers across the UK the protections and respect they deserve.”
These findings follow similar trends to recent reports from British Retail Consortium, which found significant increases in violence and abuse against shop workers alongside much higher levels of shoplifting, which are costing the industry £4 billion in lost stock and security measures.
Helen Dickinson, Chief Executive of the British Retail Consortium, stated that Usdaw’s findings are another appalling reminder of what so many people working in our industry can face.
"No one should go to work fearing for their safety, and yet our most recent crime survey showed incidents of violence and abuse soaring to record levels. A confrontation may be over in minutes, but for many victims, their families and colleagues, the physical and emotional impact can last a lifetime.
"We owe it to the three million hardworking people working in retail to bring the epidemic of crime to heel, and we look forward to seeing the crucial legislation to protect retail workers enacted as soon as possible.”
All British workers, including nearly a million agency workers, will be entitled to a contract which reflects the hours they regularly work, according to amendments tabled by the government to its flagship employment legislation.
The Employment Rights Bill, which the government says is the biggest upgrade to UK workers' rights in a generation, was set out in October.
Having consulted with business groups and unions, who traditionally fund the Labour Party, the government on Tuesday published amendments to the bill ahead of the next stage of the parliamentary process.
It said one of these will ensure that agency work does not become a loophole in its plans to end exploitative zero hours contracts, which do not give workers' guaranteed hours.
Some business groups oppose guaranteed hours, arguing it will make part-time jobs less viable and businesses less competitive as they pay for hours they don't need.
Government said the amendments will offer increased security for working people to receive reasonable notice of shifts and proportionate pay when shifts are cancelled, curtailed or moved at short notice – whilst retaining the necessary flexibility for employers in how they manage their workforces.
Other amendments to the legislation will make statutory sick pay a legal right for all workers, strengthen remedies against employer abuse of rules on redundancies and create a modern industrial relations framework.
“For too long millions of workers have been forced to face insecure, low paid and irregular work, while our economy is blighted by low growth and low productivity,” deputy prime minister Angela Rayner said.
“We are turning the tide – with the biggest upgrade to workers’ rights in a generation, boosting living standards and bringing with it an upgrade to our growth prospects and the reforms our economy so desperately needs.”
The substance of the reforms proposed in October remains intact, including plans to end fire-and-rehire practices and granting new rights on parental leave.
The legislation will be one of prime minister Keir Starmer's biggest reforms since Labour's election victory in July. The government has framed the plans as the best way to avoid the industrial action that has disrupted services over recent years.
Business lobby group, the Confederation of British Industry, welcomed the government's engagement but said it remained concerned.
"There is a real risk that this legislation imposes a thicket of regulation across all businesses which prevents them from creating the high-quality, secure jobs which we all want to achieve," CBI chief executive Rain Newton-Smith said.
The government will increase the maximum period of the protective award from 90 days to 180 days and issue further guidance for employers on consultation processes for collective redundancies.
Increasing the maximum value of the award means an employment tribunal will be able to grant larger awards to employees for an employer’s failure to meet consultation requirements.
Up to 1.3 million employees on low wages who find themselves unable to work due to sickness will either receive 80 per cent of their average weekly earnings or the current rate of Statutory Sick Pay – whichever is lower.
The government will act to ensure that workers can access comparable rights and protections when working through a so-called umbrella company as they would when taken on directly by a recruitment agency. Enforcement action can be taken against any umbrella companies that do not comply.
Simpler eating habits, lesser shopping trips, use of fewer ingredients and less snacking are some of the consumers habits highlighted by Kantar as it released its UK's grocery market share data for February 2025.
Take-home sales at the grocers rose by 3.6 per cent over the four weeks to 23 February compared with one year ago, according to the latest data from Kantar released today (4).
As the five-year anniversary of the first Covid-19 lockdown approaches, Kantar has been looking into how consumers’ grocery habits have evolved – from lifestyle to loyalty.
Sally Ball, head of retail at Kantar, comments: “Back in 2020, we didn’t know just how big an impact the Covid-19 pandemic would have on our lives, but five years on we can get a picture of its lingering effects on consumers.
"We haven’t gone back to old patterns and shopping trips remain below pre-pandemic times. Households made one less visit to the supermarket in February 2025 than in 2020, while online shopping appears to have stuck, taking a 12.3 per cent market share this month versus 8.6 per cent in February 2020.
“One of the most interesting changes has been a move to simpler eating habits as we look for convenient shortcuts to make our lives easier. People are taking less time to prepare meals, and prep time in the evening, for example, has declined from almost 34 minutes in 2020 to 31 minutes in 2024.”
Kantar consumption data also shows that people are now using fewer different ingredients when making food, both at lunch and in the evening. Consumers are snacking less often too, dropping more than 330 million occasions in 2024 versus 2020.
Ball continues, “Of course, it’s hard to untangle the cost of living crisis from any post-Covid analysis, and the other big headline of the past few years has been consumers’ hunt for value.
"You might think that people would shop around more to find the best deals but in fact, that’s not the case. Households visited just under five different grocers this month, the lowest level in February since 2021.
"The growth of supermarket loyalty schemes is partly behind this as shoppers use them to unlock exclusive discounts.”
Since Clubcard first hit the scene in 1995, Tesco has risen to become Britain’s largest grocer – up from second place 30 years ago. It now holds 28.3 per cent of the market in the 12 weeks to 23 February 2025, while its sales growth is at its highest since March 2024 at 5.8 per cent.
Retailer promotions helped to hold grocery price inflation steady at 3.3 per cent in February 2025, as spending on deals rose again. Items bought on offer now account for 27.6 per cent of sales, a rise of 0.3 percentage points on last year. Premium own label lines also continue to be popular, growing at 13.3 per cent this month, as people seek cost-effective ways to treat themselves.
Turning to the discounters, Aldi accelerated its growth by attracting 377,000 more shoppers through its doors. The retailer achieved a market share of 10.3 per cent following a 4.9 per cent rise in sales – its highest rate since January 2024. Lidl has also seen its portion of the market rise by 0.3 percentage points to 7.3% compared with February 2024.
Sainsbury's made gains in the 12 weeks to 23 February, increasing its share of the market from 15.5 per cent to 15.7 per cent compared to this time last year. Morrisons now holds 8.6 per cent of the market while Asda has 12.6 per cent.
Convenience retailer Co-op remained in growth, giving it a market share of 5.1 per cent while share of symbols and independents slipped further by 1 per cent.
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Counterfeit cigarettes found hidden at a Bradford store (Photo via LDRS)
Undercover test purchasingconducted by Japan Tobacco International (JTI) in Bradford has shone a light on the scale of illicit tobacco and vape sales in the area.
Operatives carried out 50 test purchases across Bradford in October 2024, with all stores visited found to be selling counterfeit and contraband tobacco products, as well as disposable vapes whose puff-count related to a capacity well above the 2ml limit.
A trap door was used in one shop to keep the illegal products hidden until requested. In another location, illegal tobacco items were stored in the boot of a car outside and only retrieved when a customer asked to purchase. Counterfeit £5 notes were also given as change in two of the retail premises.
One of the most common illicit products available was a counterfeit 50g pouch of roll-your-own (RYO) tobacco – these were widely sold for just £3.50. For comparison, the recommended retail price of JTI’s lowest price 50g RYO product is £31.25*. In fact, over half (54 per cent) of the RYO market is now made up of illegal and other non-duty paid sources.
The cheapest ready-made cigarettes (RMC) were available from as little as £3. A number of illegal vapes were also easily obtainable, with puff rates as high as 15,000, available for £15.
All evidence and information gathered will be made available to Trading Standards in anticipation that it will support their efforts to enforce and prosecute anyone found to be selling illegal products.
Already, JTI UK has helped prevent one of the stores identified in the test purchasing – Mix Mini Market on Gaythorne Road – from obtaining a premises licence when it presented its findings to the Bradford District Licensing Panel on 28 November 2024.
Ian Howell
www.asiantrader.biz
"Our test purchasing operation in Bradford found it to be one of the worst places in the UK for illicit tobacco sales," said Ian Howell, Public Affairs Manager at JTI UK. “It has become all too easy for the residents of Bradford to purchase illicit tobacco or vapes in various locations across the city. The scale of the illegal activity here is just a microcosm of the bigger issue across the UK.
“From the honest retailers’ perspective, they are not only losing out on tobacco sales, but they are also seeing wider basket spend decline with customers instead visiting illegitimate stores. On a wider level, UK taxpayers are losing out on millions in taxes from legal tobacco sales which might otherwise be used to benefit communities, with illicit profits instead filling the pockets of criminals.
“You simply can’t ignore the numbers – the evidence we have compiled this past year through test purchasing operations demonstrates the size of the problem we are facing. The Government urgently needs to acknowledge this issue and make tackling illicit tobacco a priority, rather than implementing a generational smoking ban that will only exacerbate the black market.”
If retailers know of a store that is selling illicit tobacco or vapes, they should report them by calling Trading Standards through the Citizens Advice consumer helpline on 0808 223 1133 or contact HM Revenue & Customs’ Fraud Hotline (0800 788 887), or Crimestoppers (0800 555 111).