In a prestigious recognition of his outstanding contributions to the grocery industry and charitable endeavors, Charles Wilson, the former chief executive of Booker Group and the immediate past president of industry charity GroceryAid, has been made a Commander of the British Empire (CBE) in the 2023 King's Birthday Honours.
A retailer couple, Kuldeep Dhillon and Balbir Kaur, who runs a Nisa store and post office in Warrington, have won British Empire Medals (BEM) in the Honours List announced on Friday.
A highly respected figure in the food retailing industry, Wilson retired from Booker in February after 15 years at the helm. He served as GroceryAid president during 2020 and 2021, leading the charity through the challenges of the Covid-19 pandemic.
“I am humbled to have been awarded a CBE and am proud to accept this recognition on behalf of everyone involved in GroceryAid,” he said. “GroceryAid helps look after the 3.6 million people who work in the grocery industry. The team and volunteers do a brilliant job, and it has been a privilege to be the president of this great charity.”
A long-time friend of Asian Tarder, Wilson is the winner of the Ram Solanki Lifetime Achievement Award at the Asian Trader Awards 2020.
“I have also been an avid reader of Asian Trader for over thirty years and thank the Solanki family, the editorial team and all the readers for the brilliant job they do in serving the community,” he added.
Wilson began his career in 1986 at Procter & Gamble, before working as executive director of Marks & Spencer, then joining Booker as chief executive in 2005. He played a major role in the 2018 merger of Booker with Tesco, post which he was appointed as the chief executive of Tesco’s UK and Ireland retail and wholesale operations.
Commenting on the recognition, Mark Williamson, GroceryAid’s interim chief executive, said: “GroceryAid is delighted that Charles Wilson has been awarded a CBE for his services to Business and Philanthropy in the Kings Birthday Honours List.
“Charles was the president of our charity from 2020 to 2021, in addition to his leading business roles. He made a distinguished and positive contribution to the food Industry at the highest level but was also a fantastic leader and passionate supporter of our charity. Everyone at GroceryAid is delighted to see this well-deserved recognition which reflects both his business achievements and his service to those in need within our industry.”
Small firms win with Cherry
Mike Cherry, former national chair of the Federation of Small Businesses (FSB), has been awarded a CBE for services to business and to international trade. Cherry is the director of Burton Upon Trent-based timber merchants W H Mason & Son, founded in 1897.
Serving two full terms (between 2016 and 202) as FSB national chair, the first person to do this, he has worked hard to ensure that the voice of smaller firms is heard in the national conversation on small business.
Mike Cherry
“I am hugely honoured and obviously delighted to have been put forward for this award, and my thanks to everyone who gave me their support in what we did for businesses and international trade during the time I was privileged to be national chair of the Federation of Small Businesses, as well as my congratulations to everyone else recognised in this year’s Birthday Honours,” he said.
“Small businesses make up the vast majority of the businesses across all parts of the UK and deserve more of our support, especially after the difficulties of the last few years, in looking at the opportunities overseas markets present for them to grow and develop their businesses.”
Commenting, Julie Lilley, FSB chief executive, said: “We’re all extremely pleased and proud to see Mike honoured with a CBE after he completed his terms of office as our national chair.”
“Mike has spent many years as a leading champion of small businesses and the self-employed through his FSB roles at both a regional and national level, including six years as National Chair.
“Hailing from Burton, Mike has been a prominent local business leader for a number of years in the West Midlands as well as at UK level, running his own successful family business and bringing that experience and expertise to his volunteer roles across FSB.”
Honours to wine and bake
Barbara Laithwaite, co-founder and managing director of leading wine retailers Laithwaites, has also won a CBE. Wine has another winner in Robb Merchant, owner of White Castle Vineyard, in Llanvetherine near Abergavenny, Wales, who was made a Member of the British Empire (MBE). His ‘Pinot Noir Reserve 2018 red wine was the first Welsh vintage to win a gold medal in the Decanter World Wine Awards.
Two popular bakers, Stephen Hallam, former managing director of Ye Olde Pork Pie Shoppe of Melton Mowbray and Alan Jones, of Wrexham-based The Village Bakery, have been honoured with MBE.
Hallam, known locally as ‘Mr Pork Pie’, has led the iconic pie shop, founded in 1851, for almost three decades since 1992. He spearheaded a drive to raise the profile of Melton Mowbray pork pies, securing Protected Geographical Indication status in 2009.
Jones has turned The Village Bakery, baking in Wrexham since 1934 and bought by Jones in 1964, into one of North Wales’ biggest firms. The company has three bakeries in the Wrexham area and is gearing up to open a new facility.
Retailer couple win medal
The husband and wife team, Kuldeep Dhillon and Balbir Kaur, who run a Nisa store and post office in Birchwood, Warrington will receive British Empire Medals (BEM) for their services to community.
Popular Bishops Cleeve postmistress Jennie Didcote, who has worked in post offices for 51 years, has also won a BEM. Didcote retired in October last year, after making a difference to the communities that she has served in the past five decades and the lives of seriously ill youngsters with her fundraising.
Kuldeep Dhillon (R) and Balbir Kaur
Active members of the Sikh community in Warrington, Kuldeep and Balbir have always been community-minded. During the pandemic, they were part of a team of eight people from their Sikh Temple fundraising to buy ingredients to make nutritious meals that they served to frontline NHS staff, which allowed them to continue working above and beyond. This team effort helped provide 35,000 meals for those at Warrington and Halton Hospitals in the first year of the crisis.
“I really love being a Postmaster and running my shop because of the interaction with people. I have earned my living from this community for the past 40 years, so I like to give something back to my community to thank them,” Kuldeep said.
“People ask me when I’m going to retire, but I have no plans to retire. I love my work serving people and having a chat and a laugh with customers. I joke with customers that what would I do if I retired. I would be bored at home. I would have to go to the pub to chat to strangers for someone to talk to! Why do that, when I can carry on working here, where I can chat to so many people I know. I have known three generations of the same family and people know my name, even young children come in and say ‘Good Morning Mr Dhillon’.”
As industry leaders is cash handling, Volumatic has long supported the use of cash and the importance of maintaining access to cash for both consumers and businesses. The company recognises the importance of the new set of rules created by the Financial Conduct Authority (FCA) two months ago, to safeguard access to cash for businesses and consumers across the UK.
Since introduction, the new rules are intended to ensure that individuals and businesses who rely on cash can continue to access it and the outcome has already sparked the creation of 15 new banking hubs across the UK, including one in Scotland, with many more to follow.
These hubs provide shared spaces for consumers to access basic services, such as depositing and withdrawing cash, and are being embraced by businesses keen to support the use of cash, who have been struggling in recent years due to the flurry of bank closures across the UK.
With this in mind, Volumatic welcomes the increase in banking hubs and other facilities but recommends businesses go one step further to make things even easier.
“We have known for some time that more and more people are using cash again on a daily basis and so it’s great that access to cash is being protected by the FCA, something that we and others in the industry have been campaigning for, for a long time,” said Volumatic’s Sales & Marketing Director Mike Severs. “Both businesses and consumers need to have easy and local access to cash, and these new rules ensure cash usage continues to rise and will encourage more businesses to realise that cash is still an important and valid payment method.”
With time being of the essence for most businesses, making a journey to the nearest bank, banking hub or Post Office isn’t always possible on a daily basis, plus there is the obvious security risk to both the money and the individual taking it to consider.
Volumatic offers integration with the G4S CASH360 integration
Volumatic’s partnership with G4S, announced back in April 2024, means every business dealing in cash anywhere in the UK can have access to a fully managed solution. This will be especially relevant to those who currently have to walk or travel a distance to a bank or PO to deposit their cash.
Severs adds: “Although having more banking facilities is fantastic news, Volumatic can help businesses even more by bringing the bank to them through an investment in technology like the CCi that can offer integration with the G4S CASH360 solution. Together, we make daily cash processing faster, safer, and more secure and the combination of solutions will save businesses time and money for years to come, making it a truly worthwhile investment.“
Volumatic offers a range of cash handling solutions, with their most advanced device being the CounterCache intelligent (CCi). This all-in-one solution validates, counts and stores cash securely at POS, with UK banks currently processing over 2.5 million CCi pouches each year. When coupled with the upgraded CashView Enterprise cash management software and its suite of intelligent apps, the Volumatic CCi can offer a full end-to-end cash management solution – and now goes one step further.
It does this by providing web service integration with other third-party applications such as the CASH360 cash management system, provided by the foremost UK provider of cash security, G4S Cash Solutions (UK).
“Ultimately, only time will tell how successful the FCA’s new rules will prove. In the short amount of time the new legislation has been in place, the signs are already looking good, and coupled with the new technology we offer, it is a good thing for businesses and consumers alike in the ongoing fight for access to cash and more efficient cash processing,” concludes Severs.
Retail technology company Jisp has launched an NPD service as part of its new Direct to Retailer business unit.
The new NPD service will allow brands to launch or trial new products in a guaranteed number of convenience store locations, with on the ground review of execution by Jisp’s retail growth manager team, and performance data and insights deliverable through its scanning technology and back-office systems.
Brands will also be able to draw on retailer and consumer feedback on the product and its performance thanks to Jisp’s significant resource in user communication, with over 1,000 retailers and more than 100,000 registered shoppers.
Brands can set the parameters of the NPD activity delivered through Jisp’s new service, selecting the duration of the campaign, the number of stores to launch into and even the geographic spread or demographic make-up of the stores included.
Product merchandising and promotional execution in store is monitored by the Jisp RGM team and full reporting is available to help brands better understand the success of their new product and shape future promotional strategy.
This robust data and insight set means that Jisp can not only provide a reliable view of what is selling in stores, but through its scanning technology can also indicate who is buying the product, when, where and why.
Alex Rimmer
“As part of our recent strategic review and restructure, we identified five key pillars of growth, or business units through which to drive new business,” said Alex Rimmer, director of marketing & communication at Jisp.
“Our existing core business already provided us the means to develop new services efficiently and through discussions with major brands, retailers, wholesalers and industry authorities, we identified a need for guaranteed implementation and execution of NPD in the convenience sector.”
Compliance is further assured using Jisp’s Scan & Save scanning technology along with a retailer reward scheme which pays stores for their participation and commitment to the process.
With 1,000 stores already registered with Jisp, the company is in talks with other businesses about opening the new NPD service to their stores given the benefits of securing NPD and reward for execution.
“This is a Win-Win for the sector,” added Alex Rimmer. “Brands can create a bespoke NPD launch campaign with a guarantee that their product will be instore, on shelf and correctly merchandised and promoted, receiving actionable data and insight to shape future strategy. Retailers secure access to NPD, support in merchandising it and reward for taking part, while customers find more local touch points where NPD from their favourite brands are available.”
With this new service promising to be such a valuable asset to the market, retailers and brands are encouraged to contact Jisp to capitalise on the opportunities.
Tesco is slashing the price of more than 222 own-brand and branded products in its Express convenience stores.
Essentials including milk, bread, pasta and coffee are included in the lines which have been reduced in price by an average of more than 10 per cent at Tesco Express stores. The retail giant has made more than 2,800 price cuts across stores in recent months. With 2,048 of convenience stores at the end of the 2023-24 financial year, Tesco aims to benefit hundreds of thousands of customers from the cheaper deals.
The firm said the move comes in the wake of more than 2,800 price cuts made by the chain across its stores in recent months. From Wednesday, customers will pay £1.45 for a four-pint bottle of milk at their local Tesco Express store (down from £1.55) and a Tesco Toastie White Thick White Loaf is also 10p cheaper at 75p.
There are even bigger savings on Tesco Chicken Breast Portions (300g), which have dropped in price by 25p to just £2.25 and a 200g jar of Tesco Gold Instant Coffee now also costs 25p less at just £2.25. Among the branded products with price cuts are Warburtons White Sliced Sandwich Rolls, with the price of a six-pack cut by 10p to just £1.20 and Domestos Original Bleach 750ml, which is now just £1.19 in Express stores after an 11p price cut.
Tesco CEO Ken Murphy said, “Today’s round of price cuts on more than 200 lines in our Express stores underlines our commitment to offering great value to Tesco customers.
"Whether you are picking up coffee and milk for the office or a loaf of bread and a tin of soup on the way home, our Express stores offer both convenience and great value.”
This comes a week after One Stop, the convenience store chain owned by Tesco, has reported a surge in sales to nearly £1.3bn during its latest financial year. The Walsall-based company posted a revenue of £1.29bn for the 12 months to 24 February, 2024, an increase from the previous year's £1.17bn. Over the course of the year, the number of stores directly operated by One Stop increased from 712 to 733, while its franchised locations also grew from 291 to 317.
1. One in five people who have successfully quit smoking in England currently vape, with an estimated 2.2 million individuals using e-cigarettes as a smoking cessation tool.
2. The increase in vaping among ex-smokers is largely driven by the use of e-cigarettes in quit attempts, with a rise in vaping uptake among people who had previously quit smoking for many years before taking up vaping.
3. While vaping may be a less harmful option compared to smoking, there are concerns about the potential long-term implications of vaping on relapse risk and nicotine addiction. Further research is needed to assess the impact of vaping on smoking cessation outcomes.
ABOUT one in five people who have stopped smoking for more than a year in England currently vape, equivalent to 2.2 million people, according to a new study led by UCL researchers.
The study, published in the journal BMC Medicine and funded by Cancer Research UK, found that this increased prevalence was largely driven by greater use of e-cigarettes in attempts to quit smoking.
However, the researchers also found a rise in vaping uptake among people who had already stopped smoking, with an estimated one in 10 ex-smokers who vape having quit smoking prior to 2011, when e-cigarettes started to become popular. Some of those smokers had quit for many years before taking up vaping.
The study looked at survey data collected between October 2013 and May 2024 from 54,251 adults (18 and over) in England who reported they had stopped smoking or had tried to stop smoking.
“The general increase in vaping among ex-smokers is in line with what we might expect, given the increasing use of e-cigarettes in quit attempts. NHS guidance is that people should not rush to stop vaping after quitting smoking, but to reduce gradually to minimise the risk of relapse,” lead author Dr Sarah Jackson, of the UCL Institute of Epidemiology & Health Care, said.
“Previous studies have shown that a substantial proportion of people who quit smoking with the support of an e-cigarette continue to vape for many months or years after their successful quit attempt.
“However, it is a concern to see an increase in vaping among people who had previously abstained from nicotine for many years. If people in this group might otherwise have relapsed to smoking, vaping is the much less harmful option, but if relapse would not have occurred, they are exposing themselves to more risk than not smoking or vaping.”
For the study, researchers used data from the Smoking Toolkit Study, an ongoing survey that interviews a different representative sample of adults in England each month.
The team found that one in 50 people in England who had quit smoking more than a year earlier reported vaping in 2013, rising steadily to one in 10 by the end of 2017. This figure remained stable for several years and then increased sharply from 2021, when disposable e-cigarettes became popular, reaching one in five in 2024 (estimated as 2.2 million people).
The researchers found, at the same time, an increase in the use of e-cigarettes in quit attempts. In 2013, e-cigarettes were used in 27 per cent of quit attempts, while in 2024 they were used in 41 per cent of them.
Senior author Professor Lion Shahab, of UCL Institute of Epidemiology & Health Care, said: “The implications of these findings are currently unclear. Vaping long term may increase ex-smokers’ relapse risk due to its behavioural similarity to smoking and through maintaining (or reigniting) nicotine addiction. Alternatively, it might reduce the risk of relapse, allowing people to satisfy nicotine cravings through e-cigarettes instead of seeking out uniquely harmful cigarettes. Further longitudinal studies are needed to assess which of these options is more likely.”
Independent retailers association Bira has held a meeting with members of the Treasury team to discuss concerns following its robust response to the Government’s recent Budget announcement.
The Budget, labelled by Bira as "devastating" for independent retailers, was met with widespread indignation from Bira members.
Andrew Goodacre, CEO of Bira, said: “Thank you to all the members who have shared their thoughts on the impact of the budget. Based on this feedback, Bira has been robust in its response and judgement of the budget, especially where it is hurting the medium sized independents by as much as an extra cost of £200K per annum.
“We have also held a meeting with members of the Treasury team to discuss our concerns. Whilst there were no indications that any changes would be made, our concerns were listened to.
“We also discussed the proposed reform to business rates which is due to be in place for April 2026. It was clear from the meeting that Bira will be fully involved with this reform.”
Bira, representing over 6,000 independent retailers across the UK, earlier stated that the reduction in business rates relief from 75 per cent to 40 per cent (capped at £110k) from April 2025 will more than double costs for many retailers.
As a post-budget reaction, Goodacre said on Oct 30, "This is without doubt the worst Budget for independent retailers I have seen in my time representing the sector. The government's actions today show complete disregard for the thousands of hard-working shop owners who form the backbone of our high streets.
"Small retailers, who have already endured years of challenging trading conditions, now face a perfect storm of crippling cost increases. Their business rates will more than double as relief drops from 75 per cent to 40 per cent, while they're hit simultaneously with employer National Insurance rising to 15 per cent and a lower threshold of £5,000, down from £9,100. Add to this the minimum wage increase to £12.21, and many of our members are telling us they simply cannot survive this onslaught."