Skip to content
Search
AI Powered
Latest Stories

Lindt disputes US lawsuit claims, stands by 'excellence' labelling

Lindt LINDOR

Top Swiss chocolatier Lindt & Sprungli is disputing claims brought by US consumers in a class action lawsuit concerning the levels of heavy metals found in its chocolate bars.

Lindt has unsuccessfully attempted to end a class action lawsuit in the US, launched in February 2023, following an article by a US consumer association questioning the presence of heavy metals in dark chocolate bars from several manufacturers, including two bars produced by Lindt.


"Lindt & Sprungli disagrees with all the allegations made in the US lawsuit," the firm told AFP in a statement late on Monday night.

"Our Lindt & Sprungli quality and safety procedures ensure that all products comply with all applicable safety standards and declaration requirements and are safe to consume," it added.

Consumers in the US states of Alabama, California, Florida, Illinois, Nevada and New York had taken legal action on the back of a 2022 article by the US consumer organisation Consumer Reports, concerning the levels of lead and cadmium in dark chocolate bars.

The organisation tested 28 bars sold in the US. One of the Lindt bars was among eight found to have a high level of cadmium, while another was among 10 with a high level of lead, though neither had the highest levels.

Two of its bars, marketed under the US brand Ghirardelli, were among the five classified as "safer choices".

While bars from other manufacturers had higher concentrations of heavy metals - including organic brands - consumers insisted in the class action lawsuit that they had paid premium prices for Lindt because they believed they were "purchasing quality and safe dark chocolate".

They accused Lindt of having violated the labelling rules in force in their states.

The Eastern District of New York district court denied Lindt's motion to have the lawsuit dismissed.

'Puffery' argument

The chocolatier's lawyers maintained that the words printed on its packaging - "excellence" and "expertly crafted with the finest ingredients" - were unactionable "puffery".

The court decision outlined product puffery as "exaggerated advertising, blustering, and boasting upon which no reasonable buyer would rely".

The line of defence startled some newspapers in a country highly attached to the prestige image of its goods, with Switzerland's NZZ am Sonntag weekly saying Lindt's strategy had "dismantled its own promises of quality".

Lindt, however, stressed that the use of a "puffery argument" was a "technical" legal response before a US court and not an admission of inferior quality products.

That argument, Lindt told AFP in a statement, was merely "used to clarify that an advertising challenged by plaintiffs is not sufficiently objective to support the specific false advertising claim being made".

But nonetheless, it insisted that it stood by its claims of "excellence" and products "expertly crafted with the finest ingredients".

"Our consumers can have full confidence in that," said Lindt.

(AFP)

More for you

Power Crunch

Ferrero Group has signed an agreement to acquire Power Crunch from Bio-Nutritional Research Group

Ferrero Group grows better-for-you snacks with Power Crunch acquisition

Snacking major Ferrero Group said it has signed an agreement to acquire Power Crunch from the US-based Bio-Nutritional Research Group.

Founded in 1996, Power Crunch has seen strong growth recently driven by its portfolio of popular protein snacks, including a variety of wafer bars as well as high-protein crisps, which launched in 2024.

Keep ReadingShow less
vape and cigarette
Photo: iStock

Study highlights role of vape flavours in smoking cessation

A recent Canadian study has shed light on the use of nicotine vaping products in smoking cessation, revealing significant implications for both consumers and policymakers.

Published in the journal Health Promotion and Chronic Disease Prevention in Canada, the research evaluated data from 1,771 adults who smoke or recently quit, offering insights into quit attempts made between 2020 and 2022.

Keep ReadingShow less
Glasgow retailer to launch 'Scotland's first' 24-hour delivery [Exclusive]

Glasgow retailer to launch 'Scotland's first' 24-hour delivery [Exclusive]

One of the Glasgow's leading convenience retailers is coming up with 24-hour delivery service at his Premier store to enhance ease for customers by offering round-the-clock access to essential goods.

Retailer Girish Jeeva, the multiple award-winning retailer, is set to launch a 24-hour delivery service in partnership with quick commerce player Snappy Shopper. This will be Scotland's first of its kind service in the convenience sector.

Keep ReadingShow less
British households deliver 'record-breaking' Christmas sales despite grocery inflation
iStock image

British households deliver 'record-breaking' Christmas sales despite grocery inflation

Christmas 2024 marked a milestone for British households, delivering record-breaking take-home sales of £13.8 billion, an increase of £0.5 billion or 3.4 per cent compared to the previous year over the four weeks to 29 December 2024, Kantar reported on Monday (27).

However, while spending grew, the volume of goods purchased remained flat, reflecting the ongoing impact of inflation on consumer behaviour.

Grocery inflation, though lower than in previous festive seasons, remained a significant factor and was at 3.7 per cent last December.

Keep ReadingShow less
Nisa’s charity supported over 360,000 people in 2024

Nisa’s charity supported over 360,000 people in 2024

Nisa’s charity, Making a Difference Locally (MADL), has cemented its role as a cornerstone of community support across the UK in 2024, achieving incredible milestones and touching the lives of over 360,000 people.

Last year, MADL donated over £1 million, spread across 1,340 individual donations, to small charities and community groups nationwide. These contributions bolstered food pantries, enhanced opportunities for children, strengthened community bonds, and provided much-needed winter support.

Keep ReadingShow less