A business owner in Leighton Buzzard has made a passionate plea for pedestrianisation to continue in the town’s high street to help promote small shops.
But a new experimental traffic regulation order will allow vehicles as well as buses into the town centre again, five days a week, for up to 18 months or until a better solution is found for the area.
Only on the regular Tuesday and Saturday market days will the current ban on traffic continue for now.
Retailer Heni Cloake runs The Good Life Refill, a plastic free grocery shop on Leighton Buzzard high street.
“I’m concerned there’s this perception that retailers are against pedestrianisation,” she told a Central Bedfordshire Council traffic management meeting.
“I’m speaking as a business owner who believes pedestrianisation is essential for the financial success of my premises,” she explained.
“And I’m also here as a representative for my customers who care passionately about making their high street a healthier and safer space to be.
“I began as a market trader on the high street in August 2020. After it proved successful, I chose to open a permanent shop in June last year.
“The pedestrianised high street has helped my business to flourish and to be more visible and accessible. It’s enabled people to connect with it, as they take more time and feel less stressed.
“My experience is that pedestrianisation has encouraged people to really reconnect with their town and discover the locally owned businesses available to them.
“I really fear bringing back street parking will only benefit the big chain stores and actually harm the smaller businesses owned by locals, such as myself.
“The real way for the high street to thrive is to offer what online shopping can’t,” she said.
“That’s a vibrant healthy experience in the high street, a safer place for families, a known place for events and independent businesses, and a town with unique character.
“More cars on the street undermines all of this. The core value of my business is sustainability and the growth of it shows the people of this town really care about the environment.
“They want a high street which prioritises the community and independent business.”
A statement from Gennaro Borrelli, who chairs LB First and the Federation of Small Businesses special interest group, asked: “Has CBC (Central Bedfordshire Council) enough staff with the level of expertise to form a working group and consider the options? And will the town council and other stakeholders be part of it?
“We understand the importance of buses being able to bring people into the high street and welcome this.
“What can be done to make improvements on market days, so that it continues to run successfully in a pedestrianised area?
“Given CBC has just closed the second phase consultation as part of the government’s Bus Back Better strategy, will this be part of improving services and bus usage in the town?
“Also there are concerns about how the next six months of a new traffic order will work, given the chaos of the present one and how CBC have managed it, while options are considered for the future.
“It makes more sense for an overall strategy to consider the town centre as a whole, offering some free parking in all car parks while taking away the need to park in the high street.
“And also the development of the land on the south side of the High Street and how that would link in with any kind of pedestrianisation, such as allowing for a service road for deliveries to businesses.”
Shoplifting offences in England and Wales have hit new record high of nearly 500,000 crimes last year, shows new Office for National Statistics (ONS) data published today (30).
With such offences already hitting their highest level last year since records began in the year to March 2003, new ONS data showed shoplifting crimes have continued to increase in England and Wales.
There were 492,914 shoplifting offences recorded by police in the year to September, which was up 23 per cent from 402,482 in the previous 12 months prior and is equivalent to 1,350 such crimes every day.
More broadly, the ONS said its latest crime survey indicated a 12 per cent rise in incidents of headline crime – including theft, robbery, criminal damage, fraud and violence – over the past year, when there were an estimated 9.5 million incidents.
This was mainly fuelled by a 19 per cent rise in fraud, of which there were close to four million incidents – a level similar to that last seen before the pandemic.
Dr Billy Gazard of the ONS said that the recent rise has been driven by a significant increase in fraud, notably bank and credit account, and consumer and retail fraud.
“Shoplifting offences continue to rise, reaching almost half a million in the year ending September 2024, the highest figure since current police recording practices began," he said.
The alarming figures came as a separate survey by the British Retail Consortium (BRC) found that incidents of retail crime – including racial and sexual abuse, physical assault and threats with weapons – have reached three times the level they were in 2020.
There were more than 2,000 incidents a day over the past year, including 70 per day involving a weapon, which is more than double the previous year, the BRC said.
Some 61 per cent of respondents described the police response to incidents as “poor” or “very poor”, although 3 per cent described it as “excellent” – the first time in five years that any retailers have rated it as such.
Theft also reached an all-time high with more than 20 million incidents – or over 55,000 a day – costing retailers £2.2bn, up from £1.8bn the previous year.
According to Helen Dickinson, Chief Executive of BRC, people in retail have been spat on, racially abused, and threatened with machetes.
"Every day this continues, criminals are getting bolder and more aggressive. We owe it to the three million hardworking people working in retail to bring the epidemic of crime to heel. No one should go to work in fear.
“With little faith in police attendance, it is no wonder criminals feel they have licence to steal, threaten, assault and abuse. Retailers are spending more than ever before, but they cannot prevent crime alone.
"We need the police to respond to and handle every reported incident appropriately. We look forward to seeing crucial legislation to protect retail workers being put in place later this year. Only if the industry, Government and police work together, can we finally see this awful trend reverse.”
Molson Coors Beverage Company has announced a new strategic partnership with Fevertree Drinks, the leading supplier of premium carbonated drinks and mixers.
The deal gives Molson Coors exclusive commercialisation rights to Fever-Tree’s US portfolio, effective 1 February. The firm will be responsible for co-manufactured production, marketing, sales and distribution of the brand’s lineup of tonics, ginger beers, cocktail mixers and more in the US.
In addition, Molson Coors has agreed to acquire an 8.5 per cent stake in the British company for a reported $88 million (£70.6m), becoming Fever-Tree’s second largest shareholder.
The company said the move is a significant step forward in its strategic ambition to build a total-beverage portfolio for a wide range of consumer preferences across traditional alcohol occasions and non-alcoholic occasions alike.
“Our strategic partnership with Fever-Tree in the US is a meaningful step in Molson Coors’ journey to becoming a total-beverage company with a winning portfolio of drinks for a wide variety of consumer occasions. We’ve made progress here, and today we are building on that progress in a significant way with Fever-Tree as the latest and largest non-alc brand to join our portfolio,” Molson Coors chief executive Gavin Hattersley said.
“The US is our biggest global market by revenue, and the same is true for Fever-Tree, so we believe this partnership provides ample opportunity for our teams to build on the strong success Fever-Tree has achieved to date.”
Established in the UK in 2004, Fever-Tree has become a proven leader in a high-growth, above premium space, with distribution to over 90 countries worldwide. In the US, Fever-Tree's largest global market by revenue, the brand has consistently built on its first-mover advantage, and in doing so has become the No.1 tonic and ginger beer brands nationwide, as per Nielsen data [since 2007].
“Today’s announcement marks a transformational step for the Fever-Tree brand in the US and is not only a reflection of how far we have come since first entering the market in 2008 but also how the opportunity ahead for the brand continues to grow,” said Tim Warrillow, Fever-Tree chief executive.
“With a national network providing scale and muscle, proven track record, supply chain expertise and clearly stated strategic desire to drive the future of their business beyond beer, Molson Coors are the ideal partner to take the Fever-Tree brand to the next level across the US.”
The partnership with Fever-Tree builds on Molson Coors’ strong recent momentum in the advancement of its Beyond Beer and premiumisation strategy. The company took a majority stake in ZOA Energy in November 2024 and has since expanded distribution into new accounts and channels.
A.F. Blakemore & Son, the family-owned business operating SPAR convenience stores and serving retail, foodservice and wholesale customers, has announced strong results for the 2023-24 financial year in a rapidly changing environment.
Chairman, Peter Blakemore announced, “Despite sales declining slightly from £1.24bn to £1.18bn, I am pleased to present results, showing positive actions on high margin categories and cost control meant adjusted EBITDA increased by 52 per cent from £19.3m to £29.4m after exceptional items.”
Sales momentum came from an ongoing investment in customers that delivered innovation including Vape, PRIME and MrBeast alongside food to go across partnered and owned and food brands, including Country Bridge Meats, Harriet’s Bakery, and Philpotts Food to go.
Instore customer experience was elevated with a digital first approach incorporating ESELs and digital screens across the company owned estate.
Significant investments in technology across the company owned SPAR estate have driven rigour and efficiency, whilst energy efficient plant and equipment in partnership with Gridserve, saw four EHGV trucks introduced into the Blakemore fleet and work in the supply chain removed six million food miles from the supply chain network.
Whilst the second half was more difficult with increased competition, poor weather and reducing inflation, footfall remained positive, and productivity initiatives delivered improved margins.
Acknowledging the role of colleagues within the business Peter thanked them for their approach and commitment to the company and expressed his confidence in the focus and energy the new CEO, Carol Welch and her senior leadership team have brought to the business.
Most Brits visited a retail destination during October and November 2024, shows a recent report, highlighting the resilience of physical retail.
According to the latest Consumer Pulse Report by MRI Software, in partnership with Retail Economics, 88 per cent of the UK population visited a retail destination during October and November 2024 — an increase of 86.1 per cent since May 2024. The report also reports an average of 2.2 visits per person per month.
The latest survey reveals that 31 per cent of office workers play a key role in high street retail, with visits peaking during lunch hours.
33 percent of office workers choose to visit after 5pm on weekdays, particularly Tuesdays and Wednesdays which are popular days to venture into the office.
As return to office becomes more widespread, the retail sector has an opportunity to maximise engagement and sales by leveraging these insights and presenting itself as a convenient shopping option for the hybrid workforce.
The under-35 demographic is increasingly motivated by experiential retail opportunities, such as dining and leisure. In November, this age group averaged 9.5 visits to physical retail destinations — more than double the frequency of those aged 55 and over. The rise of social commerce, which enables shoppers to make purchases within social media apps such as TikTok and Instagram, is likely influencing footfall into physical retail destinations and creating opportunities for in-store experiences.
“The latest findings depict a retail sector that continues to adapt and remain relevant as consumer behaviours shift,” commented Jenni Matthews, Marketing & Insights Director, MRI Software.
“With 88 per cent of the UK population visiting retail destinations and under-35s driving experiential trends, it’s clear that physical retail remains a powerful touchpoint for engagement.
“Retailers have an incredible opportunity to leverage these insights—not just to meet consumer expectations, but to exceed them by creating vibrant, immersive destinations that align with changing consumer behaviours.”
Retail leaders are prepared for a challenging start to 2025 following the Autumn Budget, bringing with it financialpressures and rising costs.
Consumers are already erring on the side of caution, as 51 per cent of shoppers remain concerned about the rising cost of living over the next six months. This figure is down from 60 per cent in May 2024, suggesting a gradual improvement in consumer confidence.
However, affordability remains top of mind, with shoppers prioritising value and cautious spending.
Retail crime is a growing problem not just a businesses but also for consumers as retailers, who are paying a heavy price related to crime, are expected to pass on the cost in the form of higher prices, shows a recent report.
According a new report by national law firm TLT, based on the survey of UK's top 100 retailers, the financial impact of retail crime transcends the losses from theft, damage, and personal injury in the form of increased costs from higher wages, security investments, and compliance with regulatory measures.
In fact, 80 per cent of retailers report increased costs related to safety and security measures.
The economic repercussions of retail crime are widespread and varied, affecting everything from daily operations to long-term business strategies on top of increased employment costs.
89 per cent of retailers are reporting material losses in inventory, which has a direct financial impact. In addition, 34 per cent have invested in additional security infrastructure, illustrating how retail crime has forced companies to prioritise safety over increased profits.
The report, based on a survey of the UK’s top 100 retailers, highlights the scale of the problem and how retailers are increasingly turning to technology such as AI driven analytics and biometric security systems as critical lines of defence.
Retailers are exploring a range of financial strategies to mitigate rising costs, but the most common (44 per cent) is passing them onto customers through higher prices. This approach means that the rise in retail crime is as much of an issue for consumers as it is for businesses. 42 per cent of retailers plan to increase product prices specifically to offset these crime-related expenses.
Meanwhile, 29 per cent are absorbing these costs internally, accepting the financial strain without adjustments to pricing or operations because they fear losing customers to lower-priced competitors. Additionally, to streamline and reduce costs, 24 per cent of retailers are implementing cost-saving measures in other areas.
The report shows that all (100 per cent) retailers reported experiencing some form of crime in the past year. 88 per cent reported incidents of shoplifting, 86 per cent reported cybercrime, 81 per cent reported physical abuse, and 86 per cent reported verbal abuse.
Verbal abuse was also experienced by 100 per cent of grocery retailers surveyed, added the report.
Retailers are implementing various strategies to fight the growing challenge of retail crime, with tagging products (to deter theft and track inventory) being the most common action (adopted by 61 per cent of businesses).
Restricting product displays or access follows closely, with 57 per cent of retailers taking this step to limit shoplifting. Modified store layouts, chosen by 44 per cent, aim to improve visibility and control over store areas, while 45 per cent have enhanced in-store security, bringing in additional safeguards to discourage criminal activity.
Increased staff presence in critical areas (34 per cent) provides a human deterrent, and some retailers (23 per cent) have even altered opening hours to close earlier and reduce the potential for incidents at night. 52 per cent of businesses are investing in enhanced property security features, such as reinforced doors and secure entry points.
Traditional threats like theft are now compounded by the rise of cybercrime, making it essential for retailers to prioritise collaboration, workforce training, and investment in both physical and digital security measures.
"Our findings show that retail crime is a growing problem but it is not just a business issue. The solution lies in a unified approach that combines innovation, workforce resilience, and meaningful government support to protect employees, businesses, and communities”, says Perran Jervis, Head of Retail & Consumer Goods at TLT.