The Department of Health and Social Care have today (6) has published detailed guidance to accompany the upcoming HFSS (high fat, salt and sugar) regulations that are set to come into force this October.
The guidance aims to clarify many of the points of confusion around the implementation of the regulations and sets out more information about the way that enforcement officers should look to ensure that the rules are being followed post-implementation.
One area that many retailers have been looking for additional clarification on is the inclusion of symbol groups and franchises. While the guidance provides some additional wording around the intention of the regulations when it comes to symbol and franchise operations, it is still recommended that retailers consult with their symbol group about whether legal advice has been issued on the status of their inclusion within the regulations.
Key clarifications from the guidance document include:
Products that include volume promotions on their packaging that cannot be removed will be subject to a sell through period of 12 months to October 2023.
The number of employees that a business has in its entirety, not just the number of employees in England, should be used to decide whether the business is in scope of the regulations. Businesses that have fewer than 50 employees are exempt (subject to symbol/franchise definitions).
There is more information about what constitutes a ‘relevant special offer’ such as a meal deal, or dine in for 2 promotion, although the guidance states that each individual case will be assessed by enforcement officers.
Vending machines that are operated by a separate business are not subject to location restrictions, although DHSC encourages retailers not to put vending machines selling HFSS products in otherwise restricted areas of their stores.
ACS chief executive James Lowman said, “While there has been speculation that Government may not be introducing these rules on 1 October, the publication of this guidance should focus retailers’ minds on being ready for the implementation of these rules by this date.
"We encourage retailers to start making preparations now for how they’re going to adapt their businesses to stay on the right side of the law from October, to consult with their symbol groups where applicable and to engage with their suppliers as much as possible.
“The guidance provides a lot of answers for the overall introduction of the rules, but there is still a lot of interpretation that will be left up to enforcement officers when the regulations come into force.
"This kind of potential confusion is exactly why Assured Advice was set up, to provide one interpretation of the rules that has to be respected across England and Wales. We urge retailers to ensure that they’re part of a primary authority scheme such as ACS’ Assured Advice scheme to avoid unnecessary disputes with enforcement officers in the year ahead," Lowman said.
On enforcement, the guidance document sets out a plan for how officers should approach businesses with a series of questions. Retailers should be able to clarify to enforcement officers:
Whether their store is part of a business with more than 50 employees
whether the relevant floor area of the store is less than 2,000 square feet
are there products that are part of the food in scope categories in a restricted volume price or location promotion in store
if there are products in these categories on volume price or location promotions, how you have ensured that these are not HFSS or ‘less healthy’ as defined by the NPM score
Where there are issues with stores not following the rules, businesses will first be given an ‘improvement notice’ with further action (including fines) being taken if the notice is not followed.
ACS has published a detailed guide for retailers to help them prepare for the introduction of the HFSS regulations. This guide is backed by Surrey and Bucks Trading Standards as part of ACS’ Assured Advice scheme, which means that wherever you trade across the country, if you follow the guidance your processes must be respected by all local authorities. ACS members can also submit specific questions about promotion and location restrictions in their stores, which can be given Assured answers by Surrey and Bucks.
KASH Retail, operator of Nisa Local Fenby Avenue in Darlington, has generously donated £1,000 through Nisa’s Making a Difference Locally (MADL) Pride Pot to support this year’s Darlington Pride Festival.
The donation, inspired by store team member Gavin Morrison, who performs as drag queen Georgina Sparks, will provide a valuable boost to the event, helping organisers deliver an inclusive and vibrant celebration for the local community.
Darlington Pride Festival, taking place from Saturday 9 to Monday 11 August, is a key event in the town’s cultural calendar. The festival showcases performances, parades, and community activities, promoting diversity and inclusivity.
It is supported by numerous local businesses and organisations, including primary sponsor Cummins Inc. and the Office of the Police & Crime Commissioner.
Cllr James Coe, Darlington Borough Council’s LGBT+ Champion, welcomed the donation, saying, “We’re very grateful to Nisa Local for offering £1,000 to support plans for this year’s event.
"The funds will be added to the council’s budget for the event and help make Pride 2025 extra special. “
The events team deliver a varied programme of free public events and welcome the opportunity to work with sponsors to make fun, exciting things happen in the town centre.."
KASH Retail was able to make this generous donation thanks to funds from MADL’s Pride Pot. The fund, created in 2023, allows Nisa retailers to support LGBTQ+ community groups and charities with £1,000 donations.
Nisa retailers are able to utilise the funding pot all year round.
Kevin Polley, Operations Manager for Nisa Local, highlighted the importance of customer support in making these donations possible: “Every time a customer buys one of our own-brand products, a penny from that sale is added to our Make a Difference fund.
"This donation is out of the MADL Pride Pot - we’re delighted to be supporting such a popular and inclusive event, right on our doorstep!”
Kate Carroll, Nisa’s Head of Charity, praised the initiative, stating: “We are incredibly proud to see Nisa retailers using MADL funding to support causes that matter to their local communities.
"The Pride Pot was created to help make a difference to LGBTQ+ events, and it is fantastic to see KASH Retail supporting Darlington Pride Festival in such a meaningful way.”
With the help of contributions like this, Darlington Pride Festival continues to grow, offering a welcoming and inclusive space for all to celebrate and support the LGBTQ+ community.
Mevalco, the Bristol-based Spanish distributor which includes some of the UK’s most talented high-profile chefs and fine dining establishments amongst its customers, has announced a collaboration with The MAZI Project – the Bristol youth-led charity, which was founded in 2019 and nourishes vulnerable 16–25-year-olds through food.
The MAZI Project supports care leavers, and young asylum seekers, as well as young people recovering from homelessness or who may be fleeing domestic violence. Not only does The MAZI Project educate the next generation in food culture and health, but it empowers young people by helping them learn the trade and find job opportunities within the catering industry.
Mevalco is supporting the hard work of The MAZI Project volunteers by supplying some quality Spanish food ingredients to help spread the love of good food and good cooking.
Chef & Development Manager, Sam Sohn-Rethel is heading the collaboration for Mevalco and is a volunteer supporting The MAZI Project workshops and demonstrations. Sam emphasises the importance the work that The MAZI Project volunteers undertake and how food can support a fulfilling life – especially for young people:
“The MAZI Project is an incredibly worthwhile and inspirational charity, I am humbled by the work and commitment that this amazing team of volunteers gives to The Project. It truly does make a real difference to people’s lives.
“Food is very much our business – it’s something we feel passionately about. And we know that the love of food is a powerful ‘force for good’ when used to help guide young people who may be looking for new career opportunities. To learn new skills can be truly life changing.
“We are delighted to help through joining a fantastic team of volunteers and giving our time alongside some food ingredients to support The MAZI Project which we know is a lifeline to many young people in the city who have been struggling to find their way”.
Founder and CEO of The MAZI Project, Melanie Vaxevanakis, says:“The MAZI Project is all about nourishing vulnerable young people through food. Through our weekly recipe boxes, cooking classes, and talks with industry professionals, we are using food as a tool for social mobility, advocacy and a cure to the public health crisis.
“We use the dinner table and notion of ‘breaking bread’ to help reduce isolation, build confidence, and make those in need feel cared for and extraordinary.”
“We’re delighted to welcome Mevalco as a valued partner and look forward to the year ahead and the support we can collectively bring to those in need”.
Mevalco is one of the UK’s fastest growing wholesalers specialising in premium Spanish Foods which it sells into the Hospitality Industry as well as Retail markets. Voted the Best Small Wholesaler of the Year in 2019, it works closely with many of Bristol’s premier restaurants and hotel groups.
Deployment of an AI-enabled age identifying tool can prevent underage vaping to a great extent thus avoiding conflicting situations as well, a recent report has shown, highlighting the scale of minors vaping in the UK and the role of that such solutions can play to deter underage sales in a busy store.
According to new data from Privately SA, the deployments of AgeAI solution in UK vape stores prevent on average eight minor customers per store per day from purchasing vapes.
The six months’ field data was gathered from UK stores using AgeAI devices and showed that each device scanned an average of 92 customers per store daily, identifying up to eight as underage.
With fines exceeding £1,500 for underage sales, the findings underscore the need for more effective and automated solutions.
AgeAI removes subjectivity from age verification by providing instant and highly accurate facial age estimation. It is fully anonymous, with no images transmitted or stored, ensuring full GDPR (UK) compliance.
By automating checks, AgeAI helps stores prevent fines and reduces friction between staff and customers.
“Asking for age ID can be a major source of conflict and automation is a hugely effective way of addressing this,” said Ankush Panwar, AgeAI product manager, Privately SA.
"Age estimation removes the potential for friction and allows store owners and managers to make smart and AI-based decisions. They want to do their best to operate responsibly and not sell to minors, and AgeAI makes this seamless for all parties.”
AgeAI is the brainchild of SafetyTech company Privately SA, which has performed more than one million age checks in retail stores. Business owners with multiple stores can use the data from AgeAI to identify which are likely to have a higher incidence of minors trying to buy vapes and put more robust checks in place.
A unique feature of AgeAI is its automated "refusals register," which digitally records instances where purchases are denied due to age restrictions. This simplifies compliance for retailers, ensures accurate reporting, and enhances staff accountability.
“It’s a challenging environment for retailers and anything that can reduce conflict is hugely welcome,” continued Panwar.
“Using AI and automation for this purpose is a triple win – it’s frictionless for customers, store owners can mitigate the risk of sales to minors and the subsequent fines, and it shows the vape industry is serious about preventing underage sales.
“Furthermore, our automated refusals register is transformative. It can be challenging for stores to understand how refusals are being maintained, but automating the process means streamlined tracking for improved accuracy and efficiency, centralised metrics for compliance management and actionable feedback to enhance staff training and ensure accountability.
“As the UK tightens enforcement on underage vape sales, solutions such as AgeAI provide a scalable, accurate and privacy-conscious way to ensure compliance while reducing in-store tensions.”
Booker has launched a brand-new ordering platform exclusively for its symbol group retailers to help them deliver local groceries to their customers’ doors, in as little as 30 minutes.
The new ordering platform, Scoot, connects shoppers with their local participating independent retailer enabling them to order food, drinks and household essentials from a curated list of products chosen by the retailer.
Scoot facilitates the processes of ordering, payment, and picking processes, leaving the retailers solely responsible for organising the delivery, whether they handle it in-house or use third party.
Scoot is currently piloting in Budgens Abridge with the aim to pilot another three stores in February and March. The platform will be phased out more widely to Booker symbol group retailers – across Budgens, Premier, Londis and Family Shopper from April 2025.
The low-cost ordering platform builds on Booker’s commitment to support independent retailers in growing their business – offering the convenience of home delivery allows these retailers to reach new customers within their local community and help them increase sales opportunities.
Retailers also benefit from being able to set their own delivery, service and minimum order charges, which can vary dependent on location.
Retailers within Booker’s symbol groups that sign up to Scoot will receive a launch support package worth over £2800 – including point of sale, digital assets and thermal delivery bags.
All stores can take advantage of upweighted marketing support including targeted social media adverts, and a contribution towards a full promotional wrap for their delivery vehicle.
Colm Johnson, Managing Director for Booker Retail said: “We’re always looking for new and innovative ways to help our customers grow their business, so we are incredibly proud to announce the launch of our new delivery platform, Scoot, to support them in doing just that.
“It’s a fantastic opportunity for our retailers to increase their basket spend, store sales and connect with new and existing shoppers in their local communities.
"The feedback from our pilot test has been really positive and we look forward to welcoming more retailers to the P over the next few months.”
Goran Raven, Director for Budgens Abridge said, "I am thrilled to be partnering with Booker who are enabling me to offer a new service to my customers.
"It is not only appealing to my existing customer base, but it will also help me recruit new customers. This is a fantastic opportunity and a big win for me.”
Industry charity NewstrAid has announced a major milestone, awarding over 100 grants to retailers in need since the launch of its Retailer Support Scheme in May 2024.
Designed to provide financial, emotional, and practical support, the scheme has already paid out around £50,000 to retailers facing ill health, family crises, bereavement, and retail crime, helping them navigate unexpected hardships.
"The overwhelming response to this scheme highlights just how many retailers are struggling right now," said Katie Babooram, Welfare Manager, emphasising the scheme’s impact. "While we can’t cover business-related costs, we’re making a real difference in people’s home lives – offering financial support for essential household bills, home repairs, and even giving benefits advice and providing access to counselling where appropriate.”
The Retailer Support Scheme also provides vital emotional assistance for those affected by shoplifting or retail crime, as well as financial aid for households experiencing a loss of income due to these incidents.
“It’s important to stress that this support isn’t just for business owners—anyone working in the sale of newspapers and magazines can ask for help, including shop staff," Katie added.
Each year, NewstrAid supports over 1,500 people from the newspaper and magazine industry. Crucially, all grants are non-repayable and do not affect other benefits.